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Date/Time: Wed, 24 Apr 2024 14:26:18 +0000



AMP/CQG - Only 5 days of intraday data?

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[2021-02-28 08:12:52]
User924125 - Posts: 11
After deleting/downloading data for a chart, I only get 5 days of intraday historical data.

AMP informed me that there would be no change to Sierra Chart service for a while until everything was confirmed.

Maybe there is some setting I have to fix?

I have my intraday data set to 1 second and not 1 tick.
Date Time Of Last Edit: 2021-02-28 09:24:42
[2021-02-28 09:54:14]
tomas262 - Posts: 135
CQG only has 5 days of historical data which I do not understand why. You should check this Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG
Date Time Of Last Edit: 2021-02-28 09:54:56
[2021-02-28 21:49:25]
User924125 - Posts: 11
My goal is the following:

1) Full realtime intraday data for CME exchanges
2) TPO Charts
3) OSX realtime intraday data for MJNK

It doesn't matter to me whether the trades are routed through CQG or Sierra.

What should I subscribe to make this happen?
[2021-02-28 22:31:05]
Sierra Chart Engineering - Posts: 104368
You will need to use the Denali Exchange Data Feed for market data and pay for that directly to Sierra Chart:
Denali Exchange Data Feed

We need to do this for you because your account is with AMP. First thing we need to do is to add credit to your Sierra Chart account:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

You need to add a minimum of 20 USD plus the cost of the CME exchange fees. Those fees are documented also here:
Denali Exchange Data Feed

You are best off paying for Sierra Chart directly to Sierra Chart. In this case tell AMP you do not want billing through them any longer. And after that is done, let us know. You need to let us know.

Then you can use our new package 11 which includes the Denali data feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-02-28 22:31:14

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