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Support Board

Date/Time: Wed, 07 Oct 2026 15:24:17 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Where is the username and password fields on Data/Trade Service Settings?
RobbinPerez08 		2025-04-03 15:16:10
John - SC Support LPN LP 		1 599
Agreement rejected. Did I do something wrong?
User457701 		2025-04-03 15:09:24
John - SC Support LPN LP 		7 1711
Price of NQ updating and orders transmitted very slowly in Sierra
User643426 		2025-04-03 14:54:36
Sierra_Chart Engineering LPN LP 		3 676
[Programming Help] - Margin / Commision / Tick ACSIL related questions.
Dennzisme 		2025-04-03 14:49:22
Sierra_Chart Engineering LPN LP 		6 1958
Dragging Active Orders On Screen
User651155 		2025-04-03 14:33:36
User651155 LPN LP 		2 635
Mark arrea does not work on the chart
Stefan Alexandru Ilie 		2025-04-03 14:20:51
John - SC Support LPN LP 		1 510
surface of Tool Configs changed
El Li 		2025-04-03 14:10:14
John - SC Support LPN LP 		1 550
TPH
User284725 		2025-04-03 14:06:05
John - SC Support LPN LP 		1 703
accès refuser
MachadoGabbriel 		2025-04-03 14:05:21
John - SC Support LPN LP 		1 501
Sierra Chart - customize trade positions on chart
stefkovic.m28 		2025-04-03 14:00:46
John - SC Support LPN LP 		1 545
Sierra Chart - Chart trade values / parameters display
stefkovic.m28 		2025-04-03 13:57:34
John - SC Support LPN LP 		1 498
Chart loaded but price is not the latest
Sasikanth Peri 		2025-04-03 13:56:31
John - SC Support LPN LP 		1 511
Frozen chart during Chart replay
User358514 		2025-04-03 13:53:39
John - SC Support LPN LP 		3 613
CONNECTION PROBLEM
User137936 		2025-04-03 13:52:06
John - SC Support LPN LP 		1 508
Current Bid Ask Lines Study and Trade and Current Quote Symbol
User240337 		2025-04-03 13:49:29
John - SC Support LPN LP 		1 647
I WANT TO KNOW WHAT PACK TO GET TO CONNECT WITH TOPSTEP WITH SIERRA CHART
UserARTUR 		2025-04-03 13:47:45
John - SC Support LPN LP 		1 766
Level 2 data on Dom not loading
User518718 		2025-04-03 13:42:24
John - SC Support LPN LP 		5 826
Marked as professional account - but I am non professional
BrazyChap 		2025-04-03 13:33:07
John - SC Support LPN LP 		1 925
spreadsheet study question about using value as reference
User488241 		2025-04-03 13:25:42
Sawtooth LPN LP 		2 549
Forex Data Delay Problem
User452864 		2025-04-03 11:52:57
User452864 LPN LP 		9 844
Minimal requirements for live trading account - to use denali feed on sierra charts
BrazyChap 		2025-04-03 08:13:01
Sierra_Chart Engineering LPN LP 		1 891
BE-button
User135243 		2025-04-03 07:42:53
User135243 LPN LP 		2 590
[User Discussion] - Passed E2Trade Gaunlet and LIVESIM stages and will trade as a Professional with Helios
User297050 		2025-04-03 03:13:59
User297050 LPN LP 		0 606
problem with DOM VPS/VPB & Delta column not in sync
nelligan 		2025-04-03 02:42:12
nelligan LPN LP 		3 1286
HOW TO REFERENCE A PREVIOUS SUBGRAPH?
Trade with ICE 		2025-04-02 22:27:57
Sawtooth LPN LP 		26 1129
Level 2 date with denali
aurel19230 		2025-04-02 21:18:45
John - SC Support LPN LP 		1 618
DOM orders not showing ES/NQ
User452864 		2025-04-02 21:06:07
John - SC Support LPN LP 		9 819
ACSIL Refresh Chart
User769783 		2025-04-02 21:04:36
John - SC Support LPN LP 		1 968
Real-time data not enabled
User201754 		2025-04-02 20:59:39
John - SC Support LPN LP 		6 747
Study Display
User528002 		2025-04-02 20:58:14
John - SC Support LPN LP 		1 519
Delayed data feed
User884726 		2025-04-02 17:33:11
John - SC Support LPN LP 		1 979
Trial activation
User542528 		2025-04-02 17:21:48
John - SC Support LPN LP 		15 1939
Daily Profit/Loss column is blank
12VMan 		2025-04-02 17:20:14
John - SC Support LPN LP 		5 749
Data Stopped updating at 8:23 Central, says Historical Data Skipped - Charts not updating
User442931 		2025-04-02 17:18:00
John - SC Support LPN LP 		1 600
[User Discussion] - I cannot delete the order from the chart
User322763 		2025-04-02 16:49:55
Sierra_Chart Engineering LPN LP 		1 1551
daily profit and loss
User250353 		2025-04-02 16:13:08
John - SC Support LPN LP 		1 550
Live Cattle June Data Not Updating on Denali
User624595 		2025-04-02 16:07:52
John - SC Support LPN LP 		1 503
Delayed Data and Being label as a Professional.
robw19 		2025-04-02 16:05:34
John - SC Support LPN LP 		1 590