Support Board
Date/Time: Mon, 16 Jun 2025 10:59:03 +0000
Empty charts
View Count: 229
| [2025-05-01 12:28:56] |
| User137622 - Posts: 9 |
|
Hi everyone, I use Sierra Chart with Topstep and currently I do not see any actual data. I can login to my broker account which I created and also to my Rithmic Account, but new charts are always empty. When I look into the msg log I see a message that says: Currently no data in file to display. Will start historical data download and real-time updates. File :C:\SierraChart\Data\NQM5.CME.scid Can any one help? |
| [2025-05-01 14:08:42] |
| John - SC Support - Posts: 40422 |
|
That particular message is normal and does not mean anything. Please get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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