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Support Board

Date/Time: Sun, 21 Dec 2025 19:41:45 +0000

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Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Connection
Santi 		2024-11-20 17:30:45
User399875 LPN LP 		14 668
Main instance disconnecting every few minutes
User453439 		2024-11-20 17:29:26
John - SC Support LPN LP 		2 301
Downloading current version using update button on the opening window
Jivi11223344 		2024-11-20 17:26:28
John - SC Support LPN LP 		1 307
Hanging at downloading continuous contract data
User451632 		2024-11-20 17:20:32
John - SC Support LPN LP 		3 321
Unknown symbol
mvongvay 		2024-11-20 17:20:06
John - SC Support LPN LP 		2 333
Can't connect to data
User127244 		2024-11-20 17:18:43
John - SC Support LPN LP 		2 290
Chart price/bar not updating but able to get orders filled.
User835136 		2024-11-20 17:17:24
John - SC Support LPN LP 		1 271
Sierra chart doesn't get any data (Rithmic connection)
Vilmantas Nausėda 		2024-11-20 17:14:22
John - SC Support LPN LP 		1 389
Charts freezing upon load
Mr.SparklePants 		2024-11-20 17:04:11
John - SC Support LPN LP 		1 293
server from the list
User716459 		2024-11-20 17:01:14
John - SC Support LPN LP 		1 298
Referencing studies from another chart
pjk0225 		2024-11-20 16:40:53
John - SC Support LPN LP 		7 501
[User Discussion] - FILE INCOMPATIBLE
User987269 		2024-11-20 16:34:25
John - SC Support LPN LP 		1 266
Remove Daily Line
User296553 		2024-11-20 16:32:30
John - SC Support LPN LP 		1 322
SPREADSHEET I want a Market entry order with an immediate Limit order exit placed
User522425 		2024-11-20 16:19:29
John - SC Support LPN LP 		1 284
StudyCollection File Format
gtaranti 		2024-11-20 14:38:25
Sierra_Chart Engineering LPN LP 		1 360
DATA MISSING ON NOVEMBER 15TH for stocks in NQ Total view (market profile)
hakim belhassani 		2024-11-20 14:36:14
Sierra_Chart Engineering LPN LP 		1 233
Alert based on closed
User44790 		2024-11-20 14:23:20
John - SC Support LPN LP 		1 350
Suggestion: Progressive fading of DOM recent trades
BenjFlame 		2024-11-20 11:46:54
Sébastien LPN LP 		3 955
Unable to logon to DTC Server Historical Data Port
User926595 		2024-11-20 11:23:48
User926595 LPN LP 		4 673
SPX Not showing current day's data Daily Chart
seshohmaru 		2024-11-20 07:15:38
Sierra_Chart Engineering LPN LP 		2 341
An overfill update order call has occurred
KevinDiard 		2024-11-20 06:42:22
Sierra_Chart Engineering LPN LP 		3 293
[User Discussion] - Idea for future implementation
TradingInDemand 		2024-11-20 03:36:28
TradingInDemand LPN LP 		4 466
Alerts are being delayed sometimes up to 20 minutes.
xORDERBOOKx 		2024-11-20 01:38:03
xORDERBOOKx LPN LP 		5 463
Auto Rollover
User841161 		2024-11-19 23:44:48
John - SC Support LPN LP 		1 405
French Index
User760550 		2024-11-19 23:34:19
John - SC Support LPN LP 		1 297
rithmic and tickticktrader
chris12 		2024-11-19 23:30:06
John - SC Support LPN LP 		18 3421
range 3.50
Gtrader510 		2024-11-19 23:28:47
John - SC Support LPN LP 		1 272
HalfTrend study
User411320 		2024-11-19 23:26:20
John - SC Support LPN LP 		3 293
Study Overlay Tool
Le Dharma 		2024-11-19 23:13:03
John - SC Support LPN LP 		3 712
Stop order TickUp/Down Commands not working!
J DIDDY 		2024-11-19 23:07:33
J DIDDY LPN LP 		2 269
Problem with data - Continious Futures
User914828 		2024-11-19 23:00:21
Sierra_Chart Engineering LPN LP 		2 286
Horizontal lines at time study
User982388 		2024-11-19 22:46:47
John - SC Support LPN LP 		2 285
Lumber
User377189 		2024-11-19 21:59:59
Sierra_Chart Engineering LPN LP 		9 308
Are fees for Teton Order Routing Allowed
User524013 		2024-11-19 21:39:10
Sierra_Chart Engineering LPN LP 		1 935
Price Change from Previous Close
KXRCap 		2024-11-19 20:23:21
KXRCap LPN LP 		4 302
Problem with Add Additional Symbol study
User213504 		2024-11-19 17:37:39
User213504 LPN LP 		5 297
Quote Board - Symbols
User377189 		2024-11-19 17:35:04
John - SC Support LPN LP 		1 305
lenteur
User914407 		2024-11-19 17:29:46
John - SC Support LPN LP 		3 321
Gold
User756716 		2024-11-19 17:27:57
John - SC Support LPN LP 		1 585