Support Board
Date/Time: Thu, 03 Jul 2025 01:09:08 +0000
Live Data Feed Issues
View Count: 33
| [2025-07-02 07:17:53] |
| Kadodia12 - Posts: 34 |
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Hi Without having changed anything, i'm receiving an orange box on the chart saying 'exchange not authorised.' Clicking it doesn't do anything and then it disappears, but the price on my chart doesn't move. Have tried reconnecting the data feed but it doesn't fix the problem. Please help. Thanks |
| [2025-07-02 07:41:21] |
| Kadodia12 - Posts: 34 |
|
Realised it was a Denali data issue, which I have now fixed.
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| [2025-07-02 08:28:36] |
| Sierra_Chart Engineering - Posts: 20061 |
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What did you do to fix the Denali Exchange Data Feed issue?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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