Support Board
Date/Time: Wed, 16 Jul 2025 23:19:03 +0000
Chat Window Not Appearing in Version 2768
View Count: 101
| [2025-06-29 16:35:33] |
| MJB - Posts: 11 |
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My chat window/service disappeared in February '25 and I have not been able to get it back. I download the latest version and am now using V-2768. I have tried Windows / Reset Windows and File / Open Chat Window but still cannot get the Chat Window to appear. Any other fixes?
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| [2025-06-29 22:10:12] |
| Sierra_Chart Engineering - Posts: 20215 |
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We see why there can be a problem with this. We are resolving this now. We will have a new release out tomorrow morning.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-07-01 19:27:58] |
| Sierra_Chart Engineering - Posts: 20215 |
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Update to prerelease 2769. Use Window >> Reset Windows and open the chat window. You should see it. This took longer than expected as there was some other related code improvement/ organization we had to do. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-07-01 19:28:57
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| [2025-07-03 11:35:32] |
| MJB - Posts: 11 |
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Yes, that worked. Thank you for your quick response!
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