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Support Board


Date/Time: Wed, 11 Feb 2026 11:51:56 +0000



Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Searching for a study using the keyboard in v2868
Tr00pz
2026-01-26 15:57:00
Sierra_Chart Engineering LPN LP
2 128
Programatically add a study to a chart
User474198
2026-01-26 01:06:24
ForgivingComputers.com LPN LP
4 980
no options data
User12089
2026-01-25 21:37:29
Sierra_Chart Engineering LPN LP
1 91
All my internet is freezing when I download current historical data on my computer
GravisHTG
2026-01-25 19:45:10
User719512 LPN LP
2 110
No depth data via Teton for ESH26
curious16
2026-01-25 08:12:10
curious16 LPN LP
4 177
[Programming Help] - sc.ReadIntradayFileRecordForBarIndexAndSubIndex and Volume Based Bars
brianmonagha
2026-01-25 01:35:51
User719512 LPN LP
2 119
Trade Activity Log
Dee Hamp
2026-01-25 01:29:54
Sierra_Chart Engineering LPN LP
3 97
Denali Exchange Data Feed not showing after upgrading to Package 11
User689619
2026-01-24 18:10:05
Sierra_Chart Engineering LPN LP
2 141
Real time data issue
xlogic314
2026-01-24 06:27:06
xlogic314 LPN LP
2 185
Cannot change chart session times
User794005
2026-01-24 03:08:09
User794005 LPN LP
1 98
equities data disconnection / missing this evening
$tack
2026-01-24 01:33:45
Sierra_Chart Engineering LPN LP
5 186
Sierra Chart Connection Error - DTC Socket - Windows 10061
PA172
2026-01-24 01:33:16
Sierra_Chart Engineering LPN LP
2 118
My time and sales windows and DOM chart are NOT restored properly on start-up
MandelBro
2026-01-23 23:15:12
Sierra_Chart Engineering LPN LP
3 174
Intraday Charts Becoming Invisible/Freezing When Switching Chartbooks – Version 2859
Fabio
2026-01-23 23:08:02
Sierra_Chart Engineering LPN LP
16 319
Withdraw excess funds
rajdip47
2026-01-23 22:59:20
John - SC Support LPN LP
7 735
Chartbooks don't remember last position anymore
fried4104
2026-01-23 22:54:41
Sierra_Chart Engineering LPN LP
12 382
DOM not showing data on package 12
Pak Leung
2026-01-23 22:52:26
John - SC Support LPN LP
1 82
Ready to go to real money, want to switch my index from the ES to the MES.
User121101
2026-01-23 22:50:18
John - SC Support LPN LP
1 87
dtc message size
seandunaway
2026-01-23 20:40:25
Sierra_Chart Engineering LPN LP
3 258
How to Change Stand Alone DOM Fomts and Colors
User360283
2026-01-23 20:28:43
User360283 LPN LP
4 81
show title bar
daif1029
2026-01-23 19:58:41
John - SC Support LPN LP
4 120
Tracking TPO POC in time
User740709
2026-01-23 19:56:27
John - SC Support LPN LP
1 88
SUMPRODUCT
User411320
2026-01-23 18:56:14
User411320 LPN LP
2 83
version 2867 trade DOM P&L not showing correctly
Flowdity
2026-01-23 18:15:47
Flowdity LPN LP
10 202
trades not tracking properly
User587551
2026-01-23 17:58:21
User587551 LPN LP
2 92
changing data files folder path
User449884
2026-01-23 17:31:13
John - SC Support LPN LP
3 98
Denali Exchange Data Feed not showing in Data/Trade Service Settings list after activation
User689619
2026-01-23 17:24:53
John - SC Support LPN LP
1 156
market profiles unmerging
SafSaf
2026-01-23 17:11:20
John - SC Support LPN LP
6 107
"initialization error" "network socket core" directly after update to newest version.
User408639
2026-01-23 17:06:11
John - SC Support LPN LP
8 156
sharpe Ratio and colors
Diana
2026-01-23 17:04:55
User849502 LPN LP
5 1510
Real-time data delayed for GC with Denali Exchange feed
User791435
2026-01-23 16:49:46
John - SC Support LPN LP
3 272
[User Discussion] - G7FX DOM Chartbook + Service Package question
User965049
2026-01-23 16:29:41
John - SC Support LPN LP
1 85
Canceling account
User590331
2026-01-23 16:22:15
John - SC Support LPN LP
7 943
New installation
User499894
2026-01-23 16:19:49
John - SC Support LPN LP
1 81
Black charts
User643756
2026-01-23 15:23:21
John - SC Support LPN LP
3 124
Plans for Multi-Factor Authentication?
User925540
2026-01-23 14:10:27
TonyCipriani LPN LP
32 2208
Load Bid/Ask option missing for MES continuous contract after Update From Server
User122704
2026-01-23 11:05:12
User431178 LPN LP
1 76