Support Board
Date/Time: Fri, 30 Oct 2026 03:49:18 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
Account
Alekkulatti |
2026-09-28 04:35:19
Sierra_Chart Engineering LPN LP |
2 | 187 |
|
Trading DOM: Chart Values/Crosshair remains active after switching tools
MarkusK |
2026-09-28 03:34:18
MarkusK LPN LP |
6 | 271 |
|
Unable to Dowload the platform
User130749 |
2026-09-27 21:01:56
Sierra_Chart Engineering LPN LP |
1 | 179 |
|
Logon error: Connection Limit Exceeded?
Using SC Since 2020 |
2026-09-27 17:59:17
Using SC Since 2020 LPN LP |
5 | 240 |
|
v2960 forced DLL compile?
TriStar Trading |
2026-09-27 17:30:04
Sierra_Chart Engineering LPN LP |
1 | 249 |
|
Package 3 — Historical MNQ tick data coverage and export
User872460 |
2026-09-27 16:15:46
Sierra_Chart Engineering LPN LP |
1 | 277 |
|
[Programming Help] - GC Delayed Market Depth Data for Personal ACSIL Automated Strategy
User999299 |
2026-09-27 15:51:57
Sierra_Chart Engineering LPN LP |
1 | 311 |
|
Tools for Sierra
User379398 |
2026-09-27 15:24:57
Sierra_Chart Engineering LPN LP |
1 | 215 |
|
Unable to use Replay feature with MBO data on charts
Sivle |
2026-09-27 12:04:16
User431178 LPN LP |
1 | 261 |
|
F1 Key Cannot Be Used as a Keyboard Shortcut
Deenius |
2026-09-26 23:34:13
Sierra_Chart Engineering LPN LP |
2 | 204 |
|
Inverted Chart Bug: When modifying drawings copied from another chart, they delete/vanish
HumblyTrading |
2026-09-26 22:49:24
Sierra_Chart Engineering LPN LP |
23 | 1991 |
|
Trial account restricted - charts are blank
User539965 |
2026-09-26 22:32:52
Sierra_Chart Engineering LPN LP |
1 | 393 |
|
Trial Account Restricted — Unable to Connect to SC Data
User368587 |
2026-09-26 22:32:18
Sierra_Chart Engineering LPN LP |
1 | 338 |
|
Interesting: MCP to connect Claude to Sierra
Calculus |
2026-09-26 10:05:33
Calculus LPN LP |
0 | 307 |
|
chart values/ cross hair tool
User531621 |
2026-09-25 22:20:46
User531621 LPN LP |
16 | 409 |
|
XBTUSD-BMEX,scid & dly data stopped on Sept 16th?
weav |
2026-09-25 21:21:46
Sierra_Chart Engineering LPN LP |
3 | 202 |
|
Plotting from Spreadsheet Study
User841161 |
2026-09-25 19:36:56
User841161 LPN LP |
2 | 208 |
|
Services
JP4INV |
2026-09-25 18:41:55
John - SC Support LPN LP |
1 | 258 |
|
v2958 - recompile for define CHART_ARRAYS_AS_DOUBLE
User719512 |
2026-09-25 18:34:50
Sierra_Chart Engineering LPN LP |
2 | 308 |
|
I OPENED AN ACCOUNT ALTHOUGH MY TRIAL IS ACTIVE ACCOUNT IS RESTRICTED
User201206 |
2026-09-25 18:30:32
John - SC Support LPN LP |
1 | 263 |
|
Request for Trial Period Restore Account name Faisal85
Faisal Shabbir |
2026-09-25 18:25:40
John - SC Support LPN LP |
4 | 233 |
|
TRIAL Activation "Not Connected"
floofem |
2026-09-25 17:20:46
SC Support LPN LP |
7 | 514 |
|
Setting study DLL module function objects to indicate DLL is not loaded
User153286 |
2026-09-25 17:05:01
User153286 LPN LP |
5 | 291 |
|
Delay of data
User406746 |
2026-09-25 17:04:52
John - SC Support LPN LP |
1 | 200 |
|
GDI Drawing Custom Study Broken After Updating Sierra Charts
mnill |
2026-09-25 16:56:06
User719512 LPN LP |
2 | 253 |
|
Data Still Delayed
User801986 |
2026-09-25 16:06:01
John - SC Support LPN LP |
4 | 211 |
|
MY TRIAL ENDED BEFORE I EVEN USED IT
masked01 |
2026-09-25 16:03:45
John - SC Support LPN LP |
1 | 223 |
|
Merged TPOs highlighted?
User966246 |
2026-09-25 15:32:48
John - SC Support LPN LP |
1 | 181 |
|
BTC volume + delta combined by all exchanges
poppadog |
2026-09-25 15:29:49
John - SC Support LPN LP |
1 | 202 |
|
REQUEST ON EXTENSION OF FREE TRIAL
Tycoon |
2026-09-25 14:59:37
John - SC Support LPN LP |
1 | 198 |
|
Cannot get SC Data feed on Trial Package
User381576 |
2026-09-25 14:57:43
John - SC Support LPN LP |
1 | 304 |
|
My 22-day trial is active, but the account still shows “Restricted.
User946165 |
2026-09-25 14:47:48
John - SC Support LPN LP |
1 | 195 |
|
ZQ Contracts Add request
BTFly |
2026-09-25 05:50:38
Sierra_Chart Engineering LPN LP |
1 | 199 |
|
Chart does not refresh simulated position / order fills after changing T&CQ Symbol
tomas262 |
2026-09-25 00:24:13
Sierra_Chart Engineering LPN LP |
5 | 358 |
|
New installation on the same computer cannot log in:
User422396 |
2026-09-25 00:03:35
Sierra Chart - Max LPN LP |
2 | 216 |
|
Invert prices setting showing 0 as price.
aznking12 |
2026-09-24 22:45:40
user2732 LPN LP |
6 | 278 |
|
Orders on Chart at Same Price
infpz |
2026-09-24 22:12:42
John - SC Support LPN LP |
5 | 1155 |
|
How to switch from demo to live
Bogdan Gawlas |
2026-09-24 20:45:03
John - SC Support LPN LP |
1 | 214 |
|
CME data freeze periods / gaps
User308424 |
2026-09-24 18:42:43
John - SC Support LPN LP |
1 | 184 |
|
FDAX tick history
tombalabomba1 |
2026-09-24 17:57:03
John - SC Support LPN LP |
1 | 188 |