Support Board
Date/Time: Mon, 02 Nov 2026 03:46:21 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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Delayed data, but only by about 3 seconds
User415279 |
2026-09-29 19:58:45
John - SC Support LPN LP |
3 | 208 |
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ES and NQ connection issues today
ChrisK |
2026-09-29 19:11:42
ChrisK LPN LP |
2 | 191 |
|
hyperliquid data feed
zxcvfdsaxzxzxz |
2026-09-29 17:09:54
BeardPower LPN LP |
2 | 351 |
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Mirco Yields
User841161 |
2026-09-29 16:24:15
User841161 LPN LP |
2 | 179 |
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For BTC payments, what withdrawal network do you support?
User733700 |
2026-09-29 16:00:28
Sierra Chart - Max LPN LP |
1 | 167 |
|
DOM issues
Enlightened One |
2026-09-29 15:30:31
John - SC Support LPN LP |
1 | 206 |
|
Deribit Starbase API (SBE / FIX 5.0) – Native Trading Execution in LD4?
BeardPower |
2026-09-29 14:47:07
User639867 LPN LP |
4 | 320 |
|
another day with not real time data
User406746 |
2026-09-29 14:25:17
John - SC Support LPN LP |
1 | 211 |
|
Running 2 SierraChart's on different computers
User453636 |
2026-09-29 14:17:23
John - SC Support LPN LP |
1 | 178 |
|
Service Package Does Not Support Data Feed
User775729 |
2026-09-29 14:01:33
John - SC Support LPN LP |
2 | 348 |
|
Help setting up Volume Profile and Delta chart
User946955 |
2026-09-29 13:01:53
John - SC Support LPN LP |
1 | 205 |
|
Automatic monthly payments
User273277 |
2026-09-29 10:24:07
User946479 LPN LP |
3 | 1425 |
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Foot print question
User922418 |
2026-09-28 21:02:44
John - SC Support LPN LP |
5 | 262 |
|
Cancel subscription, data feed, and request refund
User636771 |
2026-09-28 20:56:13
John - SC Support LPN LP |
1 | 221 |
|
Feature Request: Custom Color-Coding for Alerts in Alerts Log / Alert Manager
User877866 |
2026-09-28 16:14:28
John - SC Support LPN LP |
1 | 434 |
|
Question about MBO Data and Market Order IDs
Sivle |
2026-09-28 16:05:49
John - SC Support LPN LP |
1 | 285 |
|
Free trial.
User461231 |
2026-09-28 15:57:24
John - SC Support LPN LP |
1 | 241 |
|
data doesnt load when i log in
User870729 |
2026-09-28 15:55:30
John - SC Support LPN LP |
1 | 180 |
|
EUREX missing from trial
User237697 |
2026-09-28 14:39:34
John - SC Support LPN LP |
3 | 320 |
|
Last traded bid/ask not showing on compressed ladder
cherioJJ |
2026-09-28 12:05:34
cherioJJ LPN LP |
1 | 188 |
|
Change my background chart in black
User751630 |
2026-09-28 06:13:12
User751630 LPN LP |
3 | 265 |
|
Account
Alekkulatti |
2026-09-28 04:35:19
Sierra_Chart Engineering LPN LP |
2 | 198 |
|
Trading DOM: Chart Values/Crosshair remains active after switching tools
MarkusK |
2026-09-28 03:34:18
MarkusK LPN LP |
6 | 277 |
|
Unable to Dowload the platform
User130749 |
2026-09-27 21:01:56
Sierra_Chart Engineering LPN LP |
1 | 185 |
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Logon error: Connection Limit Exceeded?
Using SC Since 2020 |
2026-09-27 17:59:17
Using SC Since 2020 LPN LP |
5 | 246 |
|
v2960 forced DLL compile?
TriStar Trading |
2026-09-27 17:30:04
Sierra_Chart Engineering LPN LP |
1 | 255 |
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Package 3 — Historical MNQ tick data coverage and export
User872460 |
2026-09-27 16:15:46
Sierra_Chart Engineering LPN LP |
1 | 287 |
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[Programming Help] - GC Delayed Market Depth Data for Personal ACSIL Automated Strategy
User999299 |
2026-09-27 15:51:57
Sierra_Chart Engineering LPN LP |
1 | 319 |
|
Tools for Sierra
User379398 |
2026-09-27 15:24:57
Sierra_Chart Engineering LPN LP |
1 | 221 |
|
Unable to use Replay feature with MBO data on charts
Sivle |
2026-09-27 12:04:16
User431178 LPN LP |
1 | 274 |
|
F1 Key Cannot Be Used as a Keyboard Shortcut
Deenius |
2026-09-26 23:34:13
Sierra_Chart Engineering LPN LP |
2 | 209 |
|
Inverted Chart Bug: When modifying drawings copied from another chart, they delete/vanish
HumblyTrading |
2026-09-26 22:49:24
Sierra_Chart Engineering LPN LP |
23 | 1994 |
|
Trial account restricted - charts are blank
User539965 |
2026-09-26 22:32:52
Sierra_Chart Engineering LPN LP |
1 | 422 |
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Trial Account Restricted — Unable to Connect to SC Data
User368587 |
2026-09-26 22:32:18
Sierra_Chart Engineering LPN LP |
1 | 347 |
|
Interesting: MCP to connect Claude to Sierra
Calculus |
2026-09-26 10:05:33
Calculus LPN LP |
0 | 321 |
|
chart values/ cross hair tool
User531621 |
2026-09-25 22:20:46
User531621 LPN LP |
16 | 421 |
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XBTUSD-BMEX,scid & dly data stopped on Sept 16th?
weav |
2026-09-25 21:21:46
Sierra_Chart Engineering LPN LP |
3 | 212 |