Support Board
Date/Time: Mon, 02 Nov 2026 17:50:37 +0000
Delay in 10 min by CME futures
View Count: 22
| [2026-11-02 15:30:21] |
| User522745 - Posts: 1 |
|
Hello. Starting today, CME futures data in my account has been delayed by 10 minutes. All invoices have been paid. Could you please clarify the reason for this delay? |
| [2026-11-02 15:48:06] |
| John - SC Support - Posts: 48386 |
|
The exchange that you had active in October did not automatically renew on November 1, 2026, due to insufficient funds in your account at that time. You can add funds to your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit#MoveToTop You can then activate the CME Group exchange(s) you want at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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