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Support Board

Date/Time: Fri, 25 Sep 2026 22:26:41 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Upgrading SC from 32 bit to 64 bit.
User949982 		2021-05-06 18:09:27
User949982 LPN LP 		2 846
inaccurate MID
User148596 		2021-05-06 18:08:47
User148596 LPN LP 		8 791
New-AMP with Sierra and CQG with web trading
User447693 		2021-05-06 18:04:28
John - SC Support LPN LP 		3 917
trading live failure
User201267 		2021-05-06 18:03:20
John - SC Support LPN LP 		1 632
Using Sierra Chart through AMP
User965825 		2021-05-06 18:01:45
John - SC Support LPN LP 		1 1056
Chart vs Dome
User997788 		2021-05-06 17:53:50
John - SC Support LPN LP 		3 846
DATA
User973892 		2021-05-06 17:49:32
John - SC Support LPN LP 		1 630
Trading
User787121 		2021-05-06 16:54:11
John - SC Support LPN LP 		1 659
Not receiving real time data
User25309 		2021-05-06 16:27:24
Sierra_Chart Engineering LPN LP 		3 810
In the cards?
User940772 		2021-05-06 16:19:32
User940772 LPN LP 		2 809
Error in historical data on US Equities
Adam Schwartz 		2021-05-06 15:58:20
Adam Schwartz LPN LP 		5 802
Last Trade Price Box
SierraTraders 		2021-05-06 15:39:26
John - SC Support LPN LP 		3 1219
Denali data is delayed !!!
TJezz 		2021-05-06 15:32:17
John - SC Support LPN LP 		5 1213
Market By Order ASCIL Example
User769783 		2021-05-06 15:19:33
User769783 LPN LP 		4 1310
You have 1 updated Account Support Ticket(s).
User183724 		2021-05-06 15:12:03
John - SC Support LPN LP 		1 769
Denali feed with TT order routing setup with Sweet Futures
Besstal 		2021-05-06 14:42:24
John - SC Support LPN LP 		3 1041
Missing data on Canadian Dollar daily chart, ok on intraday
User844383 		2021-05-06 14:07:42
User844383 LPN LP 		18 1084
My EUREX data is frozen
Tofer 		2021-05-06 13:52:36
John - SC Support LPN LP 		3 987
I am not receiving data
User207056 		2021-05-06 13:49:44
John - SC Support LPN LP 		1 817
Sierra Stopped trading
User555708 		2021-05-06 09:30:14
Sierra_Chart Engineering LPN LP 		1 811
Denali DAX datafeed outage
User320644 		2021-05-06 09:30:05
Sierra_Chart Engineering LPN LP 		4 853
numbers for columns in Study summary window
User354816 		2021-05-06 08:35:53
User354816 LPN LP 		0 651
Does anyone else run into responsiveness issues with their system during the day ?
GravisHTG 		2021-05-06 06:12:29
GravisHTG LPN LP 		2 825
MBO data not visible
brym.stone 		2021-05-06 06:00:12
brym.stone LPN LP 		6 1422
[User Discussion] - Trades keep randomly closing.
j4ytr4der_ 		2021-05-06 05:11:01
j4ytr4der_ LPN LP 		18 1709
Interactive Broker order stuck on PendingModify after entry
User735389 		2021-05-06 04:18:19
User735389 LPN LP 		2 2000
Orders not working/ placing
User109175 		2021-05-06 03:55:38
Sierra_Chart Engineering LPN LP 		1 899
data feed
s4mu3l100 		2021-05-06 02:38:56
Sierra_Chart Engineering LPN LP 		1 679
[User Discussion] - Sending info on entry orders and closed trades for AOS running in another Sieera chart
User39949 		2021-05-06 02:19:30
User39949 LPN LP 		2 960
[Programming Help] - how to get the last bar of a trading session
User30743 		2021-05-06 01:53:46
Sawtooth LPN LP 		1 943
Ask/Bid Volume Split Profile option in the Volume at Price study
ninjus 		2021-05-06 00:38:48
rgarcia1090 LPN LP 		3 1911
Routing services
rtrader101 		2021-05-06 00:27:18
SC Support LPN LP 		7 932
[User Discussion] - [User Disc.] Rithmic Direct-DTC Integration
SabikiSensei 		2021-05-05 21:15:19
SabikiSensei LPN LP 		0 864
Wrong bars for EURUSD
tomna1993 		2021-05-05 20:19:00
tomna1993 LPN LP 		4 816
Study image frozen
User98657 		2021-05-05 20:09:59
John - SC Support LPN LP 		1 689
DOM Link upgrade request
User98657 		2021-05-05 20:00:54
John - SC Support LPN LP 		3 885
activity log commissions are wrong
User61576 		2021-05-05 19:56:42
John - SC Support LPN LP 		7 1035
Logging into sierra charts
User921512 		2021-05-05 19:36:21
User921512 LPN LP 		3 713