Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Wed, 24 Apr 2024 12:04:33 +0000
Micro Bitcoin in the Denali Feed?
View Count: 1183
| [2021-05-03 11:24:13] |
| KXRCap - Posts: 52 |
|
SC - Can we get the Micro Bitcoin Futures in the Denali Feed please? CME Symbol: MBT Thank you, Konrad. |
| [2021-05-03 14:27:18] |
| John - SC Support - Posts: 31059 |
|
We are working on this.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-04 21:22:05] |
| KingAB - Posts: 20 |
|
Yes! Let me know when this is added please.
|
| [2021-05-05 01:50:12] |
| Sierra_Chart Engineering - Posts: 14069 |
|
This has been added. For SC Data - All Services initially. Do you need this added for Interactive Brokers?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-05 02:12:38] |
| KXRCap - Posts: 52 |
|
First Thank you! I am an AMP refugee. I have Denali with CQG. Is it possible to get there? K |
| [2021-05-05 04:13:52] |
| KingAB - Posts: 20 |
|
Yes, please add it for Interactive Brokers. But I do have Denali feed as well.
|
| [2021-05-05 07:09:51] |
| nosast - Posts: 290 |
|
Would love to get the symbol with CQG/Denali and SC/TT/Denali
|
| [2021-05-06 05:33:21] |
| Sierra_Chart Engineering - Posts: 14069 |
|
The CME micro Bitcoin symbol has now been set up for CQG and the Sierra Chart order routing service. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings If someone posts a link to the Interactive Brokers specifications page for it, we can set it up for that too. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-06 13:29:36] |
| User90125 - Posts: 715 |
|
Please update and add the CME Micro Bitcoin symbol settings for Transact/Infinity. Thanks in advance. Date Time Of Last Edit: 2021-05-06 13:30:42
|
| [2021-05-06 18:28:18] |
| KingAB - Posts: 20 |
|
What does "If someone posts a link to the Interactive Brokers specifications page for it, we can set it up for that too." mean? Also, do we have an estimate when it'll be added to Denali feed?
|
| [2021-05-06 18:39:00] |
| John - SC Support - Posts: 31059 |
|
We have to create custom symbol settings for the various services that we support. This is how we translate between their symbol usage and ours/exchanges. For example, the exchange symbol is MBT, therefore the futures follow the patter of MBT?## where ? is the contract month and the ## is the 2-digit year. Therefore, the exchange symbol for the June 2021 Micro Bitcoin contract would be MBTM21. CQG, uses the following: F.US.MBT?##. We do not know what Interactive Brokers uses, hence the question asking if someone knows what format they are using. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-06 18:50:59] |
| User90125 - Posts: 715 |
|
John, any luck with the Transact/Infinity symbol settings? MBTK1 is the current month (May 2021), for example.
|
| [2021-05-06 18:54:41] |
| Sierra_Chart Engineering - Posts: 14069 |
|
We are not adding any further symbols for Transact.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-06 18:54:53
|
| [2021-05-06 19:41:05] |
| KingAB - Posts: 20 |
|
Looks like on Interactive broker is the BRR symbol and you set the multiplier to 0.1. More details here. https://www.interactivebrokers.com/en/search/search.php?q=micro+bitcoin
|
| [2021-05-21 21:04:36] |
| KingAB - Posts: 20 |
|
Any update on this? I see the BRR symbol but just the 5 bitcoin multiplier. Not the 0.1.
|
| [2021-05-21 21:41:11] |
| |
|
We will set this up. It is not yet done.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-21 22:14:36] |
| KingAB - Posts: 20 |
|
Thank you! Micro bitcoin volume is picking up and I want to actively trade it.
|
| [2021-05-22 05:17:14] |
| |
|
It has now been added. Let us know if you have any issue accessing the data. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-07 12:54:11] |
| mattl - Posts: 5 |
|
I followed the instructions for updating based on CQG, but I still dont see the symbol. Could you please add for GAIN as well? I know they use CQG but it may require an additional update. Thanks.
|
| [2021-06-07 17:08:34] |
| John - SC Support - Posts: 31059 |
|
The symbol is definitely there for CQG. It is F.US.MBT?##. We are no longer giving any technical support for Gain, so those symbols will not be updated. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-07 20:56:47] |
| mattl - Posts: 5 |
|
I am now very confused. And irritated. I just renewed Package 11 for six months on May 11, 2021. Of which, you accepted my payment - knowing full well that I connect to Gain as my broker. From a technical perspecive, Sierra Chart is an amazing - and arguably far superior retail platform - to any others on the market. But the customer support is lacking. When did you decide to no longer support Gain? And why was I not notified of this fact, when renewing on 5/11/2021? You dropped Rithmic support last December for my other broker. So I have to buy a different platform to trade there. And now my main broker isn't being supported either? Please clarify how you plan to rectify this situation. And if it cannot be done, then how you will issue a refund as I will need to find a new platform for my trading. Thank you. |
| [2021-06-07 21:10:22] |
| John - SC Support - Posts: 31059 |
|
Here is the original posting from March 23, 2020 when we announced the end of Technical Support for Gain Capital: Announcement Regarding Gain Capital From here, it is your choice on what to do. If you want to stay with Sierra Chart, then that is great. If you want a refund, then we will refund you the unused months of usage time that you have purchased and then we can issue you a refund to your card of the remaining balance. If you want a refund, then please post to the Account Support Tickets making this request: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets Also, be aware of our Refund Policy here: Sierra Chart Purchase and License Information: Refunds For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: