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Direct MessagesDate/Time: Sun, 19 May 2024 08:35:12 +0000
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| [2021-06-07 16:28:38] |
| Vasile Leuca - Posts: 3 |
|
I haven't used the platform since May 26, now I tried to log in to the platform and the data from May 26 until today is not updated, and it shows me the following message https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=51631 |
| [2021-06-07 18:22:46] |
| John - SC Support - Posts: 31704 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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