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Support Board

Date/Time: Fri, 10 Jul 2026 14:10:06 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Utilize tick and time bar simultaneously
anjoda 		2021-04-13 20:23:47
John - SC Support LPN LP 		3 696
[User Discussion] - multiple chartbooks but i want to combine a few from all and create one.
5staRScalper 		2021-04-13 20:17:13
5staRScalper LPN LP 		2 3345
account activation
User195336 		2021-04-13 19:41:39
John - SC Support LPN LP 		3 770
Trade activity log shows no trades
User203781 		2021-04-13 19:21:56
John - SC Support LPN LP 		1 1175
Cannot load chartbook
User924806 		2021-04-13 18:31:26
Sierra Chart Engineering LPN LP 		2 791
Alert manager not populating log in SierraChart/Logs - pictures attached
HeyUgly 		2021-04-13 17:51:26
John - SC Support LPN LP 		3 883
Delay Data Feed
User370729 		2021-04-13 16:57:27
User370729 LPN LP 		2 681
activation of live data
User981220 		2021-04-13 16:52:18
John - SC Support LPN LP 		1 771
Linking My Tradovate Broker Account To Sierra Chart
TheShark 		2021-04-13 16:46:20
John - SC Support LPN LP 		1 2605
real time data
User695019 		2021-04-13 16:40:51
John - SC Support LPN LP 		1 634
connecting trades on chart based on pn/l not workin
User61576 		2021-04-13 16:35:08
John - SC Support LPN LP 		1 702
From today after payment no more historical intraday data
User644837 		2021-04-13 16:30:07
John - SC Support LPN LP 		7 861
Accessing symbol from s_UseTool
SviCh 		2021-04-13 15:04:12
Sierra Chart Engineering LPN LP 		3 898
Getting Trade Order status with ACSIL
PS2004 		2021-04-13 13:54:04
Sierra Chart Engineering LPN LP 		1 3171
Chart drawing label above VbP
joshtrader 		2021-04-13 13:53:57
John - SC Support LPN LP 		1 881
Playback Bid/Ask
User580470 		2021-04-13 13:49:04
John - SC Support LPN LP 		1 693
DTCBridge.exe not found
John Mc 		2021-04-13 13:31:40
John - SC Support LPN LP 		1 851
editing header text
User996274 		2021-04-13 11:53:27
Sierra Chart Engineering LPN LP 		1 935
Market Depth
Blockhive 		2021-04-13 11:50:23
Sierra Chart Engineering LPN LP 		2 705
ACSIL function for Daily Total P/L for all symbols
Marmany 		2021-04-13 11:37:56
User36703 LPN LP 		8 4290
A couple of issues.
Tr@der17 		2021-04-13 11:07:56
Sierra Chart Engineering LPN LP 		5 873
[Locked] - Sierra Package
User925260 		2021-04-13 11:06:41
Sierra Chart Engineering LPN LP 		1 3724
Switching from AMP with CQG data to Denali
User696540 		2021-04-13 09:09:09
opci LPN LP 		12 1736
[User Discussion] - accessing CFCO_VOLUME_BASED_ROLLOVER
User785302 		2021-04-13 06:50:24
User785302 LPN LP 		2 961
FIX field incorrect 'Illegal Price'
C_Money 		2021-04-13 05:30:30
Sierra Chart Engineering LPN LP 		9 2161
How to check how many contracts I can buy with my funds
michal51525 		2021-04-13 05:25:44
Sierra_Chart Engineering LPN LP 		1 832
Mini Gold - ICE
User969241 		2021-04-13 04:36:01
Sierra Chart Engineering LPN LP 		4 877
transact user sign up
User712011 		2021-04-13 04:33:58
Sierra Chart Engineering LPN LP 		2 1029
Weekly TPO profile
Steve Leon 		2021-04-13 04:28:27
Sierra_Chart Engineering LPN LP 		1 1601
[User Discussion] - Lock the scale of a region
User893396 		2021-04-13 03:38:02
user_xyz LPN LP 		8 2006
[Locked] - Historical Data not working anymore after
jujutrader 		2021-04-13 02:57:08
User462546 LPN LP 		10 1343
[User Discussion] - Add Additional Symbol BUT only at specific time
User164231 		2021-04-13 02:04:26
User164231 LPN LP 		0 586
Intraday Chart Issue and Denali Feed
User974109 		2021-04-13 01:28:19
User974109 LPN LP 		2 762
Crypto Connections
Grateful55 		2021-04-13 01:14:01
Grateful55 LPN LP 		0 712
Enhancement (nice to have) to Market Depth Historical Graph study
NightOwlinLA 		2021-04-13 01:10:43
NightOwlinLA LPN LP 		0 613
platform
Gtrader510 		2021-04-12 21:22:36
John - SC Support LPN LP 		45 1988
billing issue
hatem hosny 		2021-04-12 21:09:18
John - SC Support LPN LP 		1 637
Issue connecting to IBKR ( for the once a month connection needed )
User789550 		2021-04-12 21:06:33
John - SC Support LPN LP 		1 833
Sierra Chart connection
User130632 		2021-04-12 20:58:42
John - SC Support LPN LP 		1 635