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Support Board

Date/Time: Mon, 07 Sep 2026 20:30:50 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
One time connect to live account message
User183724 		2021-05-05 13:54:19
John - SC Support LPN LP 		1 910
Draw DOM Graph on Chart width
shinchan 		2021-05-05 10:42:07
User907968 LPN LP 		1 3203
How to switch my account from sim to micro's
User109175 		2021-05-05 09:08:08
User109175 LPN LP 		6 963
opengl and custom graphics
jesslinn 		2021-05-05 08:52:42
jesslinn LPN LP 		2 1430
Data lagging
User334949 		2021-05-05 08:38:10
Sierra_Chart Engineering LPN LP 		1 757
Memory error when downloading historical market depth data
User315411 		2021-05-05 08:16:24
User315411 LPN LP 		2 931
[User Discussion] - is there any study to show the 5 min. opening range?
User61576 		2021-05-05 05:59:34
User61576 LPN LP 		5 1684
Financial News window?
58LesPaul 		2021-05-05 05:02:01
Sierra_Chart Engineering LPN LP 		1 1328
Time and Sales
User386175 		2021-05-05 04:58:10
Sierra_Chart Engineering LPN LP 		1 933
Apply button keystroke
User98657 		2021-05-05 04:57:01
Sierra_Chart Engineering LPN LP 		1 700
Timeout connecting to server
User816220 		2021-05-05 04:41:01
Sierra_Chart Engineering LPN LP 		3 1420
[User Discussion] - Not able to get the alert value from a Color Background based on Alert condition.
Ticks 		2021-05-05 02:18:57
Sierra_Chart Engineering LPN LP 		2 783
Spelling error on Chart Settings, Advanced Settings, Attach Trade Window to Right Side
User719512 		2021-05-04 21:55:10
Sierra_Chart Engineering LPN LP 		6 1015
Not Responding
User120953 		2021-05-04 21:06:39
John - SC Support LPN LP 		5 969
Mutual Fund Feed
BADGETT 		2021-05-04 21:03:41
Sierra_Chart Engineering LPN LP 		3 852
Denali data and live trading
User938731 		2021-05-04 20:47:46
John - SC Support LPN LP 		7 1030
Denali feed not working
User475342 		2021-05-04 20:31:33
John - SC Support LPN LP 		1 794
Payment on Sierra Chart Account
User637296 		2021-05-04 20:30:17
John - SC Support LPN LP 		3 884
Rithmic (Trading) Alternative Server Location
AB604E 		2021-05-04 20:26:18
John - SC Support LPN LP 		6 3017
QM EMini Cruude Oil Future Symbol
User450463 		2021-05-04 20:21:06
John - SC Support LPN LP 		2 877
Not loading prior data
utahoptions23 		2021-05-04 20:18:39
John - SC Support LPN LP 		3 762
Tpo cart and data feed India.
User288886 		2021-05-04 19:54:41
John - SC Support LPN LP 		3 789
Denali Data
User997450 		2021-05-04 19:41:16
John - SC Support LPN LP 		20 1179
Apply button keystroke
User98657 		2021-05-04 19:32:59
John - SC Support LPN LP 		1 646
Requirements
User577801 		2021-05-04 18:44:42
John - SC Support LPN LP 		1 773
not log in
Nivp 		2021-05-04 18:39:59
John - SC Support LPN LP 		1 946
Switch to data feed and brokerage
User703844 		2021-05-04 18:35:35
John - SC Support LPN LP 		1 743
Data
User812728 		2021-05-04 18:31:53
John - SC Support LPN LP 		1 662
Signing in with Gain Credentials
gretat 		2021-05-04 18:18:03
John - SC Support LPN LP 		1 798
New Super Enhanced Trade Simulation Service
User162315 		2021-05-04 17:37:39
Sierra_Chart Engineering LPN LP 		2 786
CME Data Feed Problem
User286186 		2021-05-04 16:31:52
User286186 LPN LP 		0 602
NYSE TICK
User397996 		2021-05-04 16:11:05
User397996 LPN LP 		7 4366
Need Data Feed
User247703 		2021-05-04 15:52:19
John - SC Support LPN LP 		5 864
delete my account
Stupid 		2021-05-04 15:46:44
John - SC Support LPN LP 		2 969