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Direct MessagesDate/Time: Sun, 28 Apr 2024 22:35:50 +0000
How does update required for CME affect Transact users
View Count: 445
| [2021-06-04 16:54:27] |
| denarius - Posts: 16 |
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I am confused by your comment relating to the required update: 2021-06-03: Due to changes related to exchange compliance, CME historical data will no longer be accessible through the DTC Protocol server in Sierra Chart. To continue to be able to use the File >> New Instance feature after June 15, 2021, it is necessary that you update to version 2268 or higher. I am a transact / Infinity Futures customer. How does this affect me? Do I need to do anything else beyond updating to version 2268? I have no idea what File / New Instance means or does. I called Infinity Futures and they had no idea either. So it is not clear if that applies to me as transact user or not. After updating to 2268, I got this message: TransAct Connection Type is *Simulated Live*. Change in 'File >> Data/Trade Service Settings >> Service Settings >> Connection Type'. I looked at Service settings & I see that this is what it says. So please advise me if there is anything I need to do before 15 June. thank you. |
| [2021-06-04 17:04:03] |
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Nothing more you need to do. You are all set.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-12 12:43:14] |
| denarius - Posts: 16 |
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Thank you. this past week I have noticed that every time I start Sierra Charts I keep getting this message: TransAct Connection Type is *Simulated Live*. Change in 'File >> Data/Trade Service Settings >> Service Settings >> Connection Type'. I understood from your reply this doesn't require that I do anything so I click on the button for not showing it again. However it keeps reappearing when I restart sierra Charts as if trying to tell me there is something wrong or something I need to do. I click to not show it again & it reappears. I did that just before responding here to make sure & the message returned. So anything to be done to stop it returning? from what I can tell Sierra Charts is functioning normally |
| [2021-06-13 21:50:24] |
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You cannot prevent that message. It will indicate the connection type, so it is very clear that you know what it is. It is a Transact specific message. This is normal. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-06-13 21:50:32
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