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Date/Time: Mon, 29 Apr 2024 05:32:18 +0000



Symbol, Chart Number, etc disappeared from Region Data Lines

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[2021-06-10 16:53:30]
User464833 - Posts: 13
The title describes it well, I don't know how, but I just realized I don't have that information anymore.
How do I get that info back?
Thanks

http://www.sierrachart.com/image.php?Image=1623343896307.png
[2021-06-11 16:20:40]
John - SC Support - Posts: 31159
Refer to the following:
Working With Charts: Region Data Line / Chart Header
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-06-11 20:09:14]
User464833 - Posts: 13
Hi John, thanks for answering.
I have already seen and done that, amongst other things, with no luck.

Global Settings >> Customize Chart Header - Standard >> Add: Symbol - Bar Period - Chart # -----> CHECKED
Chart >> Chart Settings >> Advanced Settings 2 >> Region Data Lines >> All Visible -----> CHECKED
[2021-06-11 20:30:18]
John - SC Support - Posts: 31159
I'm not even sure how you have what is displayed there.

Get us a copy of that chart by following these instructions:
Support Board Posting Information: Providing Chartbook with Only a Single Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-06-11 20:57:47]
User464833 - Posts: 13
I have just realized that the TPO study is the problem. If I remove it, it gets solved, but I don't know what setting is causing that.
I am sending the chartbook, thanks
attachmentSupport.Cht - Attached On 2021-06-11 20:54:13 UTC - Size: 5.25 KB - 177 views
Attachment Deleted.
[2021-06-11 21:25:41]
John - SC Support - Posts: 31159
It's the Study Short Name, as it overwrites the symbol information in the Chart Header. Refer to the information here:
Chart Studies: Settings and Inputs Tab >> Short Name
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-06-11 21:32:47]
User464833 - Posts: 13
Solved! Thank you for your time John

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