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Date/Time: Sun, 19 May 2024 11:20:09 +0000

How to Post a Message for Support

charts not real time

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[2021-06-14 10:20:33] #1 [Go To First Post]
User370497 - Posts: 2
Hello, My charts are not real time, seems not connected. Can you help me please? Brgdrs, Basia

[2021-06-14 13:40:15] #2 [Go To First Post]
John - SC Support - Posts: 31704
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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