Login Page - Create Account

Support Board


Date/Time: Sun, 28 Apr 2024 23:38:59 +0000



is there a way to find why my order was cancelled?

View Count: 485

[2021-06-11 13:25:31]
User61576 - Posts: 418
pls check the attached. my stope order for GC micro was canceled.
how do I know why?
Private File
[2021-06-11 23:29:04]
Sierra_Chart Engineering - Posts: 14125
You need to examine the Trade Activity Log for the reason. Refer to:
Trade Activity Log: Viewing Historical Trade Activity

Assuming the canceling of the order originated from Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account