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Support Board

Date/Time: Tue, 28 Apr 2026 16:14:52 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
No Connection to Rithmic
7threst 		2026-04-14 14:39:39
John - SC Support LPN LP 		1 146
mouse pointer
User473031 		2026-04-14 14:04:34
John - SC Support LPN LP 		3 110
Global Disabling of the "New Bar At Session Start" Option [Feature Request]
Deenius 		2026-04-14 08:57:38
Deenius LPN LP 		8 217
Time and Sales Unavailable After Upgrade
SavantTrader 		2026-04-14 02:07:52
Sierra_Chart Engineering LPN LP 		2 176
Open trade not showing on chart
Smnitro1 		2026-04-14 00:20:44
Smnitro1 LPN LP 		3 92
[Programming Help] - COLOR BASED ON ALERT CONDITION
usgvince 		2026-04-13 23:14:58
User719512 LPN LP 		1 103
CME contracts historical tick data access
swish 		2026-04-13 22:22:47
Sierra_Chart Engineering LPN LP 		3 190
Automated Trading System - Trade executing one bar late
rhovega 		2026-04-13 21:38:48
John - SC Support LPN LP 		25 3297
refund request for accidental renewal
Keyn2003 		2026-04-13 21:33:37
John - SC Support LPN LP 		1 99
[Programming Help] - SL Automaticaially Moving 5 Points
Cileron 		2026-04-13 21:01:39
ForgivingComputers.com LPN LP 		4 143
no replay
User580305 		2026-04-13 19:50:26
John - SC Support LPN LP 		1 83
LVT is not showing up
User847897 		2026-04-13 19:32:47
John - SC Support LPN LP 		1 97
jose manuel berrocal duarte
User927032 		2026-04-13 19:26:11
John - SC Support LPN LP 		1 71
Trade Window &
JoeThanksG 		2026-04-13 19:21:44
Mercrastius LPN LP 		4 109
Targets not cancelled on stop hit.
User213504 		2026-04-13 18:35:58
User213504 LPN LP 		3 96
v2880 and prior versions - severe issues during inital launch
fried4104 		2026-04-13 16:46:20
Sierra_Chart Engineering LPN LP 		9 526
Gaps in 'Cumulative Delta Bars - Volume' when volume charts
User267016 		2026-04-13 16:42:32
John - SC Support LPN LP 		3 105
Chart ES and Trade MES Problems
User442831 		2026-04-13 15:48:05
User442831 LPN LP 		2 184
Question on Numbers Bars Chart
User664649 		2026-04-13 14:59:17
John - SC Support LPN LP 		6 160
Volume by Price hide last profile
Hodgy7 		2026-04-13 14:44:44
John - SC Support LPN LP 		1 95
Custom Build
User208305 		2026-04-13 14:37:05
John - SC Support LPN LP 		1 111
vix/ cl term structure
14N1 Trader 		2026-04-13 14:35:09
John - SC Support LPN LP 		3 130
CME Bitcoin Futures Data
User47294720 		2026-04-13 14:34:26
John - SC Support LPN LP 		5 214
Data feed not refreshing
User427554 		2026-04-13 14:31:50
User427554 LPN LP 		2 86
Review of Service Package 12
User252497 		2026-04-13 14:22:37
John - SC Support LPN LP 		1 167
[Programming Help] - Renko Footprint Alert
Smnitro1 		2026-04-13 14:19:39
John - SC Support LPN LP 		1 104
CVD, Delta Bars not showing - Package 5
User669167 		2026-04-13 14:19:08
Sierra_Chart Engineering LPN LP 		1 73
Connecting AMP and Sierra
User713853 		2026-04-13 14:18:10
User522425 LPN LP 		2 166
AMP_SIERRA
Ppaulo1994 		2026-04-13 14:17:04
Sierra_Chart Engineering LPN LP 		1 96
Multiple installs of sierra on the same pc
User478380 		2026-04-13 14:14:45
Sierra_Chart Engineering LPN LP 		8 2491
package error
User334419 		2026-04-13 14:09:33
Sierra_Chart Engineering LPN LP 		1 65
error downloading pre release
User953554 		2026-04-13 14:07:44
Sierra_Chart Engineering LPN LP 		1 75
Delayed data following set up steps
User490328 		2026-04-13 08:27:20
Mj Hew LPN LP 		5 3448
Delayed data
User795891 		2026-04-12 23:56:08
Sierra_Chart Engineering LPN LP 		1 62
Custom Build
User208305 		2026-04-12 19:27:10
Sierra_Chart Engineering LPN LP 		1 107
How to populate Bid/Ask prices from a custom CSV in Build 2891
User731601 		2026-04-12 19:22:53
Sierra_Chart Engineering LPN LP 		2 116
check what's clashing
JoeThanksG 		2026-04-12 03:33:21
JoeThanksG LPN LP 		4 241
(Use Transparency Drawing Style) (transparency level)
JoeThanksG 		2026-04-12 03:30:51
JoeThanksG LPN LP 		2 114