Support Board
Date/Time: Thu, 05 Nov 2026 08:30:28 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
Delayed Order Closing – Technical Support Request
User613910 |
2026-10-20 18:45:05
John - SC Support LPN LP |
1 | 152 |
|
Trade Simulation Mode - market orders no longer filling on MGCZ26 (Sim1) while data is live
User142031 |
2026-10-20 18:31:14
John - SC Support LPN LP |
1 | 149 |
|
Pulling/stacking of bid/ask, MBO (on DOM) Relative volume - Not working
User509533 |
2026-10-20 18:15:41
John - SC Support LPN LP |
3 | 184 |
|
Help！I suddenly cant log into SC properly; the login is timeout error
User183286 |
2026-10-20 16:33:24
John - SC Support LPN LP |
1 | 171 |
|
Live Data feed still delayed
Billion Flow |
2026-10-20 16:23:15
John - SC Support LPN LP |
5 | 209 |
|
Versioned custom study DLL name: ARM64 form, and a number higher than the running version
cferry |
2026-10-20 16:12:13
Sierra_Chart Engineering LPN LP |
2 | 240 |
|
How to feed my own data to SC?
maxima120 |
2026-10-20 16:01:20
Sierra_Chart Engineering LPN LP |
2 | 223 |
|
Below Bid and Above Ask - access
Sudhirc |
2026-10-20 15:48:38
Sierra_Chart Engineering LPN LP |
1 | 181 |
|
Rithmic Direct - DTC keeps reconnecting; charts and Dom are frozen
User579915 |
2026-10-20 15:45:44
Sierra_Chart Engineering LPN LP |
2 | 164 |
|
Plans for Multi-Factor Authentication?
User925540 |
2026-10-20 15:31:14
Sierra_Chart Engineering LPN LP |
38 | 3752 |
|
[Programming Help] - ACSIL — Positioning a historical bar at a specified horizontal chart location
User623444 |
2026-10-20 14:16:26
John - SC Support LPN LP |
1 | 139 |
|
Αdditional questions
User192420 |
2026-10-20 13:47:44
John - SC Support LPN LP |
1 | 141 |
|
Package 3 only for historical CME tick data (MNQ/NQ/ES/MES)?
User192420 |
2026-10-20 13:20:12
John - SC Support LPN LP |
1 | 236 |
|
Sierra Chart Trial- Unable to connect to data feed
User537679 |
2026-10-20 09:50:42
User135243 LPN LP |
1 | 140 |
|
AvailableFunds balance not updating in realtime
c_currency |
2026-10-20 07:57:59
user2732 LPN LP |
9 | 469 |
|
Volume at Price Threshold Alert V2 question
tradermartn5 |
2026-10-19 20:04:30
John - SC Support LPN LP |
7 | 234 |
|
Not Connected (In Red) Message - with Free Trial Start Up
User510765 |
2026-10-19 19:10:35
John - SC Support LPN LP |
1 | 148 |
|
1 side of DOM not populating
Lambrah |
2026-10-19 16:05:40
John - SC Support LPN LP |
1 | 168 |
|
BTC Data Not Live
User228607 |
2026-10-19 16:02:25
John - SC Support LPN LP |
3 | 148 |
|
Pre-sales: personal GC market-depth alerts to my own phone
User977742 |
2026-10-19 15:58:36
John - SC Support LPN LP |
1 | 217 |
|
Update Sierra Charts and lost all studies and settings
Jimmyz83 |
2026-10-19 15:46:21
John - SC Support LPN LP |
1 | 239 |
|
Renewal date alteration
User266036 |
2026-10-19 15:43:03
John - SC Support LPN LP |
1 | 133 |
|
b-poc extension lines red for down bar green for up bar
User303857 |
2026-10-19 15:19:55
John - SC Support LPN LP |
2 | 161 |
|
Refund request – Annual subscription renewed automatically
chris12 |
2026-10-19 14:51:51
John - SC Support LPN LP |
1 | 208 |
|
Market Depth Historical Graph Colors Not Updating and DOM Showing 0 Levels – Help
User719037 |
2026-10-19 14:43:43
John - SC Support LPN LP |
1 | 257 |
|
Not Connected in Trial
StefanDe |
2026-10-19 14:28:46
John - SC Support LPN LP |
18 | 1685 |
|
Account Reminder
junior |
2026-10-19 14:26:04
John - SC Support LPN LP |
3 | 318 |
|
[User Discussion] - New Desktop
User109490 |
2026-10-19 13:55:13
User109490 LPN LP |
0 | 128 |
|
Version 2813 Still OK??
User450463 |
2026-10-19 13:40:17
User450463 LPN LP |
11 | 786 |
|
Teton daily max profit, does it lock trading?
User01337 |
2026-10-19 11:21:31
dinglebarrybonds LPN LP |
13 | 1306 |
|
Available dates
User970725 |
2026-10-19 08:38:41
Sierra_Chart Engineering LPN LP |
2 | 223 |
|
Denali Data Feed – MBO Order IDs for Developing a Big Trades Indicator (ACSIL)
Sivle |
2026-10-18 20:28:31
Sierra_Chart Engineering LPN LP |
1 | 236 |
|
Apparent Depth Data Issue with Certain Servers
CC208 |
2026-10-18 18:41:00
Sierra_Chart Engineering LPN LP |
19 | 778 |
|
Is trading allowed on NQ and ES historical chart?
User168389 |
2026-10-18 06:21:09
Sierra_Chart Engineering LPN LP |
1 | 167 |
|
Please add CME symbols to Denali data feed
User696539 |
2026-10-18 06:17:25
Sierra_Chart Engineering LPN LP |
3 | 257 |
|
Possible live volume overcounting with
User207377 |
2026-10-18 05:03:12
Sierra_Chart Engineering LPN LP |
11 | 633 |
|
Feature Request: Momentum Tails
BlueVein |
2026-10-17 12:56:40
User135243 LPN LP |
56 | 9060 |
|
[URGENT] latest version breaks existing ACSIL study - (unknown name)
maxima120 |
2026-10-16 18:04:39
User719512 LPN LP |
9 | 439 |