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Support Board


Date/Time: Thu, 22 Oct 2026 11:38:46 +0000



Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Supported independent simulation-only cleanup and fresh state verification
User408908
2026-10-06 14:04:25
User408908 LPN LP
0 189
Max downloads exceeded
User98717
2026-10-06 13:46:23
Sierra_Chart Engineering LPN LP
8 1165
Problem: Alert sound plays while all sounds are disabled.
LittleBB
2026-10-06 12:41:03
LittleBB LPN LP
1 145
Accessing Sierra Charts X-Axis directly.
User92573
2026-10-06 10:58:40
User92573 LPN LP
2 187
CBOE Global Indexes Exchange: VXN1D_CGI is not working
Rui S
2026-10-06 09:43:16
Rui S LPN LP
2 139
can not get ES intraday data(trial version)
User313991
2026-10-06 07:42:04
User135243 LPN LP
1 129
[Programming Help] - Recent changes to Sierra Chart
User648702
2026-10-06 02:02:05
Sierra_Chart Engineering LPN LP
1 168
Drawing Tools - Text
nicktrader
2026-10-05 22:55:35
Sierra_Chart Engineering LPN LP
1 136
How to change OHLC values based on cursor position?
LittleBB
2026-10-05 22:00:51
LittleBB LPN LP
2 127
Teton CME Routing - Service Connection Timed Out
User340373
2026-10-05 21:51:53
Sierra_Chart Engineering LPN LP
6 272
SIERRA ALERT TIME NOW OFF BY 4 HOURS
User452635
2026-10-05 21:44:08
John - SC Support LPN LP
1 127
Which Package for Depth of Market
User309241
2026-10-05 21:39:53
John - SC Support LPN LP
1 168
real time data feed stopt
User42662
2026-10-05 21:21:49
John - SC Support LPN LP
1 116
Delayed Data
johnnietaylor3
2026-10-05 21:19:35
John - SC Support LPN LP
1 124
Subject: Historical intraday data depth for TICK-SP and other market internals
gabriel_demers
2026-10-05 21:15:26
John - SC Support LPN LP
1 174
2 tick compressed dom
daif1029
2026-10-05 21:03:29
John - SC Support LPN LP
1 137
Not receiving CME data
Uppsalafish
2026-10-05 20:55:52
John - SC Support LPN LP
1 119
[Programming Help] - ACSIL: letting a custom study use a left-button drag without scrolling (Pointer/Hand tool)
Fabio
2026-10-05 20:15:50
Sierra_Chart Engineering LPN LP
5 280
Chart Settings Tick Size and Symbol Settings Keep Changing
User418340
2026-10-05 18:44:01
Sierra_Chart Engineering LPN LP
1 173
Snap to tool
Rafalitto
2026-10-05 14:21:38
John - SC Support LPN LP
1 122
Refund Request Issue
User387245
2026-10-05 14:20:12
John - SC Support LPN LP
1 126
Running Multiple Instances in 2 pcs
User635925
2026-10-05 14:13:13
John - SC Support LPN LP
5 812
Check Payment Record
User202505tftc1
2026-10-05 14:11:05
John - SC Support LPN LP
1 155
Historical Market Depth Data
noumantrades
2026-10-05 13:53:29
John - SC Support LPN LP
1 152
Denali Data Feed disconnected 2026-10-02 04:42 ET and did not reconnect
User745789
2026-10-05 04:40:32
Sierra_Chart Engineering LPN LP
7 283
查找代码:CME GC期货代码在哪里?
User660904
2026-10-04 21:17:47
Sierra_Chart Engineering LPN LP
1 177
free trial
User313991
2026-10-04 19:02:45
Sierra_Chart Engineering LPN LP
1 134
Unwanted Historical Daily download at 00:00 local time
User951086
2026-10-04 19:02:06
Sierra_Chart Engineering LPN LP
1 132
Third-party developer: answering questions on the Support Board
User833459
2026-10-04 19:00:40
Sierra_Chart Engineering LPN LP
1 192
CBOE Global Indexes Additional - No data on some tickers
Rui S
2026-10-04 00:01:04
Sierra_Chart Engineering LPN LP
5 249
Feature Request: Support for Crypto Market Cap/Dominance Data Feed (CoinGecko or similar)
TonyCipriani
2026-10-03 23:49:52
TonyCipriani LPN LP
2 474
Verify Trading Account - is a market data subscription at the broker required?
User859110
2026-10-03 22:13:54
Sierra_Chart Engineering LPN LP
1 143
Immediate cancel of trial
User817144
2026-10-03 22:10:50
Sierra_Chart Engineering LPN LP
1 155
Encryption stream error/failed to download installer program due to an error Request ID 2
User582283
2026-10-03 22:08:53
Sierra_Chart Engineering LPN LP
3 203
Suspicious cumulative delta - Trades data
User944318
2026-10-03 22:04:24
Sierra_Chart Engineering LPN LP
1 182
Historical tick-data completeness question for one CME options symbol/date
User732653
2026-10-03 19:36:33
Sierra_Chart Engineering LPN LP
1 133
Trial extension
User666388
2026-10-03 13:28:00
User666388 LPN LP
2 155
trading stocks
User790187
2026-10-03 00:58:58
Sierra_Chart Engineering LPN LP
1 168
Reward / Risk Tool change after Sierra update
User359698
2026-10-02 22:20:32
Sierra_Chart Engineering LPN LP
3 245