Support Board
Date/Time: Tue, 04 Nov 2025 07:38:14 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views | 
|---|---|---|---|
| 
        
         MES 1-Tick: MDHG has gaps/no data on bars, but MD Window displays 12 levels consistently 
         User778352  | 
    
        2025-10-23 21:57:11
         Sierra_Chart Engineering LPN LP  | 
    1 | 94 | 
| 
        
         Cancel Outstanding orders when flat a position 
         John R D  | 
    
        2025-10-23 21:46:00
         cferry LPN LP  | 
    6 | 2812 | 
| 
        
         Rithmic Data 
         User616399  | 
    
        2025-10-23 21:27:01
         John - SC Support LPN LP  | 
    4 | 118 | 
| 
        
         Trade mode box 
         User158338  | 
    
        2025-10-23 20:16:54
         John - SC Support LPN LP  | 
    5 | 81 | 
| 
        
         Display Ask/Bid Volume Ratio 
         jiannisalex  | 
    
        2025-10-23 19:47:04
         John - SC Support LPN LP  | 
    1 | 57 | 
| 
        
         How to prevent symbol resolution requests to only one service 
         AndKg05  | 
    
        2025-10-23 19:45:07
         Sierra_Chart Engineering LPN LP  | 
    1 | 48 | 
| 
        
         Change Chart Number 
         John M  | 
    
        2025-10-23 19:39:06
         John - SC Support LPN LP  | 
    1 | 53 | 
| 
        
         payment are not reflected in sierra chart 
         User689657  | 
    
        2025-10-23 19:23:31
         John - SC Support LPN LP  | 
    1 | 60 | 
| 
        
         "Symbol" and "Trade and current quote symbol question" 
         ldepadey  | 
    
        2025-10-23 19:19:24
         John - SC Support LPN LP  | 
    1 | 60 | 
| 
        
         Market Depth Historical Graph does not work with combined tick sizes 
         DL-1992  | 
    
        2025-10-23 18:49:32
         DL-1992 LPN LP  | 
    8 | 129 | 
| 
        
         negative prices in continuous charts 
         User499050  | 
    
        2025-10-23 17:56:25
         John - SC Support LPN LP  | 
    1 | 81 | 
| 
        
         explanation 
         yannickAnvo  | 
    
        2025-10-23 17:48:57
         John - SC Support LPN LP  | 
    1 | 81 | 
| 
        
         confused... 
         SafSaf  | 
    
        2025-10-23 17:47:36
         John - SC Support LPN LP  | 
    1 | 79 | 
| 
        
         Still showing delayed data 
         ldepadey  | 
    
        2025-10-23 17:42:48
         ldepadey LPN LP  | 
    2 | 193 | 
| 
        
         Issue with Order not showing as filled in SC, but filled in Rithmic 
         UTkRussell  | 
    
        2025-10-23 17:42:32
         John - SC Support LPN LP  | 
    1 | 71 | 
| 
        
         GC last time is off by 10 mins 10 secs all other symbols are normal. 
         yardie  | 
    
        2025-10-23 17:36:39
         John - SC Support LPN LP  | 
    1 | 72 | 
| 
        
         Attached Order 
         User929560  | 
    
        2025-10-23 17:29:44
         rajeshh LPN LP  | 
    1 | 55 | 
| 
        
         my sim fills are not showing in activity 
         User849502  | 
    
        2025-10-23 17:14:20
         User849502 LPN LP  | 
    2 | 63 | 
| 
        
         Pakiet usług a głębokość rynku 
         User748849  | 
    
        2025-10-23 17:07:52
         John - SC Support LPN LP  | 
    1 | 127 | 
| 
        
         VbP "Number of periods back to reference" question 
         User808926  | 
    
        2025-10-23 17:04:54
         John - SC Support LPN LP  | 
    7 | 177 | 
| 
        
         SC not responding 
         User160815  | 
    
        2025-10-23 16:53:35
         John - SC Support LPN LP  | 
    1 | 76 | 
| 
        
         Alerts not Alerting 
         JayShea  | 
    
        2025-10-23 16:31:00
         jsandlan LPN LP  | 
    9 | 3535 | 
| 
        
         ds40 Override Not Routing from Australia—Private IP(10.10.20.161) in Heartbeat 
         User921670  | 
    
        2025-10-23 13:41:45
         Sierra_Chart Engineering LPN LP  | 
    1 | 63 | 
| 
        
         Scaling-Idea: Same proportions 
         User551647  | 
    
        2025-10-23 05:40:21
         User551647 LPN LP  | 
    5 | 590 | 
| 
        
         Create a long term chart showing only 70% of the voluma area daily 
         User751630  | 
    
        2025-10-23 05:25:46
         User751630 LPN LP  | 
    3 | 103 | 
| 
        
         MAX function in alert condition not working 
         tecman240  | 
    
        2025-10-22 21:37:17
         John - SC Support LPN LP  | 
    1 | 69 | 
| 
        
         Read only values not updating for User profit/loss management 
         MoMoney  | 
    
        2025-10-22 18:53:44
         John - SC Support LPN LP  | 
    1 | 63 | 
| 
        
         Price Scale (Y-axis) for large negative numbers 
         neuro007  | 
    
        2025-10-22 18:47:40
         Sierra_Chart Engineering LPN LP  | 
    5 | 199 | 
| 
        
         i bought Service Package 11 but not visible in Sierra Chart 
         User551483  | 
    
        2025-10-22 18:38:32
         John - SC Support LPN LP  | 
    4 | 99 | 
| 
        
         Simulated Trading 
         User364609  | 
    
        2025-10-22 18:34:53
         John - SC Support LPN LP  | 
    3 | 96 | 
| 
        
         [FEATURE REQUEST] Create demo chartbooks and add it to SC 
         maxima120  | 
    
        2025-10-22 18:17:04
         John - SC Support LPN LP  | 
    1 | 62 | 
| 
        
         DOM tick size issue 
         User223281  | 
    
        2025-10-22 16:27:18
         User198125 LPN LP  | 
    48 | 5364 | 
| 
        
         CME CVOL Request 
         User656675  | 
    
        2025-10-22 16:00:11
         SC Support LPN LP  | 
    7 | 725 | 
| 
        
         Scale in - adding new bracket orders 
         User104854  | 
    
        2025-10-22 15:24:33
         User104854 LPN LP  | 
    1 | 65 | 
| 
        
         How to colour parts of a bar based on a value 
         maxima120  | 
    
        2025-10-22 15:03:41
         John - SC Support LPN LP  | 
    1 | 71 | 
| 
        
         Study Overlay not working 
         User560704  | 
    
        2025-10-22 14:51:17
         John - SC Support LPN LP  | 
    5 | 114 | 
| 
        
         [ACSIL] - Locking trading at symbol level 
         backinblack  | 
    
        2025-10-22 14:46:59
         John - SC Support LPN LP  | 
    1 | 66 | 
| 
        
         Volume Profile is Missing During The Playback 
         User344276  | 
    
        2025-10-22 14:46:13
         John - SC Support LPN LP  | 
    1 | 69 | 
| 
        
         DVP custom configs no longer loading 
         User716140  | 
    
        2025-10-22 14:35:20
         Sierra_Chart Engineering LPN LP  | 
    5 | 161 | 
| 
        
         ACSIL OCO groups 
         onnb  | 
    
        2025-10-22 14:20:10
         John - SC Support LPN LP  | 
    1 | 69 | 
