Support Board
Date/Time: Tue, 23 Jun 2026 15:19:41 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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How to connect a new Tradeify account to Sierra Chart?
User357195 |
2026-06-10 19:09:50
John - SC Support LPN LP |
10 | 718 |
|
Rithmic Historical Data not downloading
User469571 |
2026-06-10 19:06:55
John - SC Support LPN LP |
4 | 2797 |
|
dupe, do not read
User250571 |
2026-06-10 18:41:33
John - SC Support LPN LP |
1 | 92 |
|
'Use Market Data Direct From Primary Server' setting
User512353 |
2026-06-10 18:20:24
Sierra_Chart Engineering LPN LP |
3 | 140 |
|
Question
User437588 |
2026-06-10 18:16:43
John - SC Support LPN LP |
11 | 218 |
|
dom/tape freeze after burst of volume in ES
Island_Trader |
2026-06-10 16:34:23
Island_Trader LPN LP |
5 | 239 |
|
Alert on a line not triggering
User213504 |
2026-06-10 15:18:32
John - SC Support LPN LP |
6 | 86 |
|
Difficulty getting live Data
User497366 |
2026-06-10 14:53:20
John - SC Support LPN LP |
2 | 93 |
|
EUREX non-professional question
ev0xpr0x |
2026-06-10 14:49:00
John - SC Support LPN LP |
1 | 93 |
|
'Move to breakeven' key command not working!
J DIDDY |
2026-06-10 14:45:05
John - SC Support LPN LP |
4 | 574 |
|
Sierra mobile app
Silong |
2026-06-10 14:33:15
User911458 LPN LP |
10 | 8915 |
|
How far back does the Sierra Chart 1 minute ES data go?
User17477 |
2026-06-10 14:21:35
John - SC Support LPN LP |
16 | 4920 |
|
Live Funded Account Verification Request (Dorman)
User703790 |
2026-06-10 14:17:51
John - SC Support LPN LP |
1 | 88 |
|
Sierra feed
User250571 |
2026-06-10 13:59:27
John - SC Support LPN LP |
1 | 127 |
|
Disconnect from remote side
User98657 |
2026-06-10 01:13:17
User98657 LPN LP |
10 | 196 |
|
[User Discussion] - "Draw Anchored VWAP" vs "Volume By Price VWAP" vs "ECIVwapAnchorV1.5"
R15K50 |
2026-06-10 00:49:59
R15K50 LPN LP |
0 | 106 |
|
Usage?
SurfTrader |
2026-06-09 23:16:05
SurfTrader LPN LP |
0 | 69 |
|
[Locked] - 2026-6-9: Teton Order Routing Connectivity Issue and CME Market Data Interruption 12:38 PM
Sierra_Chart Engineering |
2026-06-09 22:25:39
Sierra_Chart Engineering LPN LP |
1 | 244 |
|
Can't see all market depth levels.
User965095 |
2026-06-09 22:20:01
User965095 LPN LP |
2 | 98 |
|
ES is having the liquidity of MES and MES the liquidity of ES
luisn |
2026-06-09 22:02:20
luisn LPN LP |
5 | 124 |
|
Stop and Reverse Order
User623552 |
2026-06-09 21:39:11
NorthernTrader_21 LPN LP |
11 | 2331 |
|
Switching to CQG/Rithmic
Jimmyy |
2026-06-09 20:57:11
Sierra_Chart Engineering LPN LP |
9 | 413 |
|
Intraday File Update List
User22085 |
2026-06-09 20:54:27
Sierra_Chart Engineering LPN LP |
4 | 1374 |
|
Stop Order query
Jimmyy |
2026-06-09 20:28:49
John - SC Support LPN LP |
1 | 54 |
|
Getting Connected to the Denali Data
johnnietaylor3 |
2026-06-09 18:24:23
John - SC Support LPN LP |
1 | 130 |
|
How do I get the open value to show???
User922418 |
2026-06-09 18:00:43
User922418 LPN LP |
2 | 87 |
|
Chart data missing for the period when I haven't opened CB for a few days/weeks!
J DIDDY |
2026-06-09 17:28:53
John - SC Support LPN LP |
5 | 86 |
|
Incorrect P/L after connection issue
User116190 |
2026-06-09 17:27:34
John - SC Support LPN LP |
1 | 60 |
|
Refund
Kazor |
2026-06-09 16:59:36
John - SC Support LPN LP |
1 | 106 |
|
[User Discussion] - Crypto Symbols missing since Friday
autopilot3318 |
2026-06-09 16:06:11
autopilot3318 LPN LP |
4 | 134 |
|
Multiple services, sharing data feed
User166108 |
2026-06-09 14:56:04
User166108 LPN LP |
9 | 242 |
|
[User Discussion] - The Ultimate PC of the year 2020 for Sierra Chart. CPU/GPU/CM/RAM/SSD
Dorian |
2026-06-09 14:33:20
Sierra_Chart Engineering LPN LP |
69 | 28926 |
|
Chart blank after entering XAGUAD and click change chart symbol, can not load GC Gold
DABI |
2026-06-09 14:12:54
John - SC Support LPN LP |
1 | 69 |
|
Problem with TETON
User768427 |
2026-06-09 14:08:08
John - SC Support LPN LP |
3 | 110 |
|
Super impose different instruments
User449884 |
2026-06-09 13:44:10
John - SC Support LPN LP |
1 | 86 |
|
More color gradients on number bars
NorthernTrader_21 |
2026-06-08 22:03:55
John - SC Support LPN LP |
3 | 105 |
|
trade activity log is not getting the fills data
RutuvedGCG |
2026-06-08 20:26:18
John - SC Support LPN LP |
1 | 112 |
|
Data feed issue (Denali vs Rithmic)
KylieV1618 |
2026-06-08 20:17:27
John - SC Support LPN LP |
1 | 92 |
|
Historical Data Inquiry — ES/MES Tick Data for NT8 + Python Research Workflow
BreakoutBoys |
2026-06-08 19:54:43
John - SC Support LPN LP |
11 | 363 |