Support Board
Date/Time: Tue, 26 Aug 2025 05:18:57 +0000
[Programming Help] - Account Management.
View Count: 116
| [2025-08-11 18:20:29] |
| jgc1123 - Posts: 4 |
|
Recently I had to add the Denali Exchange ($39.00 per month) to my DOMs to clear an error message and receive real tiime data. Prior to that issue, I was using the Service package 10 ($36.00 per month). Do I still need the Service Package in conjunction with Denali or does Denali provide what I need to trade from the CME and COMEX markets?
|
| [2025-08-11 19:13:24] |
| Sierra_Chart Engineering - Posts: 20734 |
|
You need both the Service Package, and the exchange fee.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-08-11 19:25:21] |
| jgc1123 - Posts: 4 |
|
Got it, thank you. Also, If I change brokers in order to use the Teton Service, Do I need anything different or updated from Sierra or does th ebroker do it all?
|
| [2025-08-11 21:56:09] |
| Sierra_Chart Engineering - Posts: 20734 |
|
The broker takes care of everything. Although you do need to set Sierra Chart to use Teton order routing. Instructions are here: Sierra Chart Teton Futures Order Routing: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-08-12 02:51:25
|
To post a message in this thread, you need to log in with your Sierra Chart account: