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Support Board

Date/Time: Wed, 19 Aug 2026 06:20:04 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Using Interactive Brokers True Real-Time Bar Data
MStefan 		2025-03-04 05:23:58
MStefan LPN LP 		10 1653
Trade Chart Markers
User969241 		2025-03-04 03:10:20
Sierra_Chart Engineering LPN LP 		11 680
No data coming through
User746875 		2025-03-04 03:08:37
Sierra_Chart Engineering LPN LP 		1 322
[User Discussion] - how to edit a current study with in SC?
User61576 		2025-03-03 21:27:35
Tin43 LPN LP 		11 4921
problem opening chart, logging in to my account
User197699 		2025-03-03 21:24:35
John - SC Support LPN LP 		1 370
To see opening and close price of a selected candlestick
User266447 		2025-03-03 21:23:04
Sierra_Chart Engineering LPN LP 		1 347
BTC data problem
User991499 		2025-03-03 21:19:21
Sierra_Chart Engineering LPN LP 		4 487
Subject: Request for Missing ACSIL Functions in the Latest Sierr
GuillaumeJ 		2025-03-03 19:51:57
Sierra_Chart Engineering LPN LP 		2 877
trade activity log fills not auto refreshing
User114488 		2025-03-03 19:50:46
Sierra_Chart Engineering LPN LP 		2 370
ACSIL Time and Sales structure and Combining Trades into Original Summary Trade
robrg2675 		2025-03-03 19:43:31
Sierra_Chart Engineering LPN LP 		2 3595
Combining my postions on Sierra.
Zane*Sam 		2025-03-03 19:37:12
John - SC Support LPN LP 		1 379
no data services
User956873 		2025-03-03 18:59:42
User956873 LPN LP 		2 324
[Programming Help] - ASCIL Add Alert to Compact Alert Pop Up Window
Gradient 		2025-03-03 18:49:41
Gradient LPN LP 		0 508
Saving chart`s drawing - chartbook
User266447 		2025-03-03 18:23:37
John - SC Support LPN LP 		1 497
Number Bars Text size
User617050 		2025-03-03 18:21:44
John - SC Support LPN LP 		2 642
Live Account Futures Data
Tradinggod12 		2025-03-03 18:19:30
John - SC Support LPN LP 		7 621
Customize Trade DOM Columns
User377189 		2025-03-03 18:17:06
John - SC Support LPN LP 		3 838
Lagging
User684560 		2025-03-03 18:15:13
John - SC Support LPN LP 		3 323
Trial Period Expired in a Day
madad2409 		2025-03-03 18:14:04
John - SC Support LPN LP 		1 425
BITMEX data
MarketBeast 		2025-03-03 18:05:12
John - SC Support LPN LP 		1 369
VIX
User841161 		2025-03-03 17:55:57
John - SC Support LPN LP 		1 418
Activation for Denali Charged me 4 times the price shown in the last 2 weeks
cpenalverp 		2025-03-03 17:41:57
John - SC Support LPN LP 		1 335
Data feed is delayed
windy21 		2025-03-03 17:34:41
John - SC Support LPN LP 		1 339
cant conect to new data services
User956873 		2025-03-03 17:33:38
John - SC Support LPN LP 		7 697
Cannot verify trading account
Javiertan 		2025-03-03 17:28:16
John - SC Support LPN LP 		1 429
Unable to enter using stop order NQ micro
User696540 		2025-03-03 17:26:08
John - SC Support LPN LP 		5 420
No live Data
User446764 		2025-03-03 17:16:26
John - SC Support LPN LP 		1 398
adding credit
User51915 		2025-03-03 17:05:31
John - SC Support LPN LP 		1 431
wont load
Robert Wojczak 		2025-03-03 16:54:22
John - SC Support LPN LP 		2 372
CME Data is not Updating and getting CME Symbol Error
User337568 		2025-03-03 16:52:49
John - SC Support LPN LP 		1 379
DOM started to show depth at only one level.
JakeStanley 		2025-03-03 16:47:33
John - SC Support LPN LP 		1 1186
Realtime data for transact users?
User925138 		2025-03-03 16:39:08
SC Support LPN LP 		15 1050
[User Discussion] - Download speed
Jimmyy 		2025-03-03 16:01:53
Jimmyy LPN LP 		2 408
Separate order entries with no average line
cjb111 		2025-03-03 15:35:36
John - SC Support LPN LP 		1 372
Assign Trade Account
User643662 		2025-03-03 15:11:05
John - SC Support LPN LP 		5 1464
你好，客服，问下BTC充值多久到账的?
User757695 		2025-03-03 15:08:31
John - SC Support LPN LP 		1 448
Volatility symbols for other stocks
User173763 		2025-03-03 15:07:12
John - SC Support LPN LP 		1 598
Denali Data feed suddenly stopped providing any data from Friday close to today.
C_Money 		2025-03-03 14:21:26
C_Money LPN LP 		2 352
[User Discussion] - How to find current Market Chart
User571399 		2025-03-03 14:00:14
User571399 LPN LP 		0 321