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Date/Time: Mon, 16 Jun 2025 18:21:55 +0000



Access Denied Error - Leaving after 10 Years as I just can't connect to my Rithmic Account

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[2025-04-23 05:55:54]
User92573 - Posts: 563
Dear Support

Thank you for you help over the past decade, great platform.

Summary

Over the last 3 weeks I've tried pretty much everything including Rithmic password resets and different servers but I remain unable to connect to my account. Fortunately I have another platform that will allow me to connect and which must uses a different or it's own interface.

Sad to go but no choice.
[2025-04-23 12:21:32]
Sierra_Chart Engineering - Posts: 19938
If you think, this posting means anything to us in regards to Rithmic, it does not. This is a strictly a Rithmic problem.

We cannot help with it, and we can care less, about losing business related to Rithmic. It is completely meaningless to us, and we are more than happy, to not be bothered with Rithmic problems.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2025-05-06 14:37:04

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