Support Board
Date/Time: Thu, 30 Jul 2026 21:24:42 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-07-29 22:32:43
Sierra_Chart Engineering LPN LP |
2 | 877 |
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-23 15:23:57
Sierra_Chart Engineering LPN LP |
63 | 15587 |
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[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9343 |
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[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3327 |
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[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21273 |
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[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7344 |
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[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 2180 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6035 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107411 |
|
Chart windows not keeping their settings
User840964 |
2026-07-30 19:58:47
User840964 LPN LP |
15 | 226 |
|
Risk & Reward Tool
betrading |
2026-07-30 19:21:41
Sierra_Chart Engineering LPN LP |
8 | 1880 |
|
Risk Reward Indicator
User703334 |
2026-07-30 19:18:27
Sierra_Chart Engineering LPN LP |
3 | 2043 |
|
Chart delay
User686430 |
2026-07-30 19:18:00
John - SC Support LPN LP |
3 | 41 |
|
cannot get into sierra chart live trading need remote assistance
6xtrades |
2026-07-30 18:00:18
John - SC Support LPN LP |
1 | 16 |
|
Rollover and L2
User936721 |
2026-07-30 17:46:24
User584084 LPN LP |
6 | 59 |
|
Font rendering for monospaced fonts seems to be off
User166108 |
2026-07-30 17:31:25
John - SC Support LPN LP |
5 | 46 |
|
Simulated trades are not recorded in Trade Activity Log (QC:0)
Albert |
2026-07-30 17:08:50
John - SC Support LPN LP |
7 | 88 |
|
Nothing is loading
Aceability53 |
2026-07-30 16:30:56
John - SC Support LPN LP |
1 | 12 |
|
cannot get into sierra chart live trading need remote assistance
6xtrades |
2026-07-30 16:13:34
John - SC Support LPN LP |
1 | 22 |
|
MBO data stops displaying, must add Combined Bid/ASK for it to display
User153286 |
2026-07-30 16:11:40
John - SC Support LPN LP |
3 | 82 |
|
Single stock futures - chart loads but price not updating
n8trading |
2026-07-30 15:54:23
n8trading LPN LP |
2 | 50 |
|
Individual pnl for trades in evaluator mode
User478380 |
2026-07-30 15:48:21
John - SC Support LPN LP |
1 | 22 |
|
loading Footprint chart
UserEHARRI32 |
2026-07-30 15:35:06
John - SC Support LPN LP |
1 | 24 |
|
Recent Bid/Ask Volume Columns Go Blank When Tick Size Changed to 1.00
User386278 |
2026-07-30 15:33:53
John - SC Support LPN LP |
9 | 879 |
|
Activation Fee
sandpiper4011 |
2026-07-30 14:12:13
John - SC Support LPN LP |
1 | 32 |
|
Text size - Chart Settings/Market Depth/DOM Graph/Show Volume Numbers
User679384 |
2026-07-30 14:01:57
John - SC Support LPN LP |
1 | 39 |
|
missing Data Es contract
Jnol |
2026-07-30 13:58:29
John - SC Support LPN LP |
1 | 34 |
|
Inquiry regarding Denali Exchange Data Feed for US Equity Options (QQQ, SPY) and Index Opt
User871410 |
2026-07-30 06:49:51
User871410 LPN LP |
6 | 1934 |
|
Required Update for Teton Order Routing - Need Version 2800 or Higher
Sierra_Chart Engineering |
2026-07-29 22:35:07
Sierra_Chart Engineering LPN LP |
0 | 39 |
|
AMP CQG
User267097 |
2026-07-29 22:04:32
John - SC Support LPN LP |
1 | 36 |
|
Purchasing Historical Data on MES contracts
User907428 |
2026-07-29 20:55:57
John - SC Support LPN LP |
1 | 33 |
|
[User Discussion] - OrderFlow Labs Free Tools Available Now
OFL Team |
2026-07-29 20:49:49
John - SC Support LPN LP |
8 | 15226 |
|
templates for orderflow
User668378 |
2026-07-29 17:54:15
2Legit2Quit LPN LP |
2 | 10032 |
|
VWAP - sessions
SpikeToshiro |
2026-07-29 16:13:52
John - SC Support LPN LP |
8 | 2415 |
|
Text column for Trade DOM
ElDuderino |
2026-07-29 16:12:34
Sierra_Chart Engineering LPN LP |
1 | 561 |
|
Volume Value Area Lines
Jaydtrade |
2026-07-29 15:46:17
John - SC Support LPN LP |
2 | 42 |
|
Using AI in conjunction with Sierra Chart.
cgarrad |
2026-07-29 15:23:23
User531259 LPN LP |
22 | 5158 |
|
Extract data from studies
MGuest |
2026-07-29 15:03:05
John - SC Support LPN LP |
1 | 42 |
|
Replay Trade Order Variance
Gradient |
2026-07-29 14:35:56
Sierra_Chart Engineering LPN LP |
3 | 125 |
|
Historical Market Depth not loading, no depth data found
afknbsm |
2026-07-29 14:33:54
Sierra_Chart Engineering LPN LP |
6 | 125 |