Support Board
Date/Time: Thu, 16 Jul 2026 22:10:06 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-23 15:23:57
Sierra_Chart Engineering LPN LP |
63 | 14707 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 8817 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3110 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21070 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7231 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 2093 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 2039 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5940 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 5013 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107283 |
|
v2891: All chart updating silently stops mid-session (3 dumps, all threads idle)
User703790 |
2026-07-16 22:08:37
User703790 LPN LP |
4 | 89 |
|
Feature Request | Order/Layer of Moving Orders
KylieV1618 |
2026-07-16 22:05:44
John - SC Support LPN LP |
1 | 18 |
|
MNQ symbol loads slow compared to others
six steps |
2026-07-16 22:03:13
John - SC Support LPN LP |
1 | 17 |
|
Historic data: Eurex FESX and FGBL contracts
User156424 |
2026-07-16 22:02:49
John - SC Support LPN LP |
1 | 9 |
|
How to select 24 Tool Config #xyz in Control Bar setting for use as button?
warpigs |
2026-07-16 22:01:29
John - SC Support LPN LP |
1 | 16 |
|
Renewal deadline extended by mistake
apinto70 |
2026-07-16 21:57:31
John - SC Support LPN LP |
1 | 18 |
|
[User Discussion] - Any known issue using Desktop Clock' a MS widget/app causing SC lagging pricing and time
User158823 |
2026-07-16 21:55:00
John - SC Support LPN LP |
11 | 113 |
|
set up study position
andreaforlani |
2026-07-16 21:49:05
John - SC Support LPN LP |
3 | 44 |
|
Blank chart after connecting to Rithmic (lucid rithmic)
KKS |
2026-07-16 21:46:06
John - SC Support LPN LP |
3 | 32 |
|
Link existing chart to existing DOM
User247447 |
2026-07-16 21:44:02
John - SC Support LPN LP |
4 | 2934 |
|
buy-limit child orders not filled (IBKR Gateway API)
User512353 |
2026-07-16 21:42:45
John - SC Support LPN LP |
5 | 44 |
|
market data connection is not working
User553413 |
2026-07-16 15:28:44
John - SC Support LPN LP |
1 | 31 |
|
Can't access more intraday data to load for stocks
User700382 |
2026-07-16 14:56:05
John - SC Support LPN LP |
3 | 30 |
|
Sierra folder is Continually increasing in size
lovelivelaught |
2026-07-16 14:49:51
John - SC Support LPN LP |
8 | 272 |
|
The Absolute Need For Total Return Dividend Adjusted Charts.
User677437 |
2026-07-16 14:46:36
Sierra_Chart Engineering LPN LP |
2 | 293 |
|
Chart window colour split
Dave |
2026-07-16 14:42:36
John - SC Support LPN LP |
1 | 26 |
|
tick data
User231740 |
2026-07-16 14:29:11
John - SC Support LPN LP |
3 | 61 |
|
[User Discussion] - What tools exist for seeing what orders are moving price?
warpigs |
2026-07-16 13:23:36
warpigs LPN LP |
0 | 26 |
|
Denali Feed: Is TRF Volume for US Equities Aggregated or Tracked via Suffix?
User513865 |
2026-07-16 11:35:38
User513865 LPN LP |
0 | 22 |
|
DTC POSITION_UPDATE (306) reports different position than Sierra Chart Trade Window / Char
cuckiecheese |
2026-07-16 07:34:48
cuckiecheese LPN LP |
1 | 27 |
|
Reused ticker symbols showing blended history from prior entity (Denali feed)
TonyCipriani |
2026-07-15 22:36:23
TonyCipriani LPN LP |
3 | 98 |
|
TIME used in configured Alert Condition using other study output incorrectly triggering
User153286 |
2026-07-15 21:10:41
Sawtooth LPN LP |
2 | 47 |
|
Replay Charts
User788559 |
2026-07-15 19:58:33
User788559 LPN LP |
6 | 108 |
|
Enable symbol please
User875622 |
2026-07-15 18:18:27
John - SC Support LPN LP |
12 | 139 |
|
Order Cancellation
6Jack6Jones6 |
2026-07-15 18:06:19
John - SC Support LPN LP |
19 | 155 |
|
Some Charts are loading 6-24-2026 session while others are today 7-15-2026
User771976 |
2026-07-15 16:49:05
User771976 LPN LP |
2 | 50 |
|
Rollover Troubleshooting
itslikely2 |
2026-07-15 16:00:54
John - SC Support LPN LP |
7 | 144 |
|
Still in (M) or Delayed mode.
User153304 |
2026-07-15 15:41:56
John - SC Support LPN LP |
11 | 123 |
|
[Programming Help] - ACSIL Historical Intraday Processing Across Continuous NQ Contracts
User793675 |
2026-07-15 15:39:28
John - SC Support LPN LP |
3 | 88 |