Support Board
Date/Time: Fri, 24 Jul 2026 22:43:49 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-23 15:23:57
Sierra_Chart Engineering LPN LP |
63 | 15181 |
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[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9231 |
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[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3229 |
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[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21192 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7299 |
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[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 2149 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 2083 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6002 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 5060 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107354 |
|
Sierra Chart Trade Activity Log / DPL Showing Incorrect Trade Data
johnnyboy |
2026-07-24 22:33:56
Sierra_Chart Engineering LPN LP |
12 | 175 |
|
Question about accessing live Market By Order (MBO) data with Sierra Chart Service Package
User621450 |
2026-07-24 21:56:38
John - SC Support LPN LP |
1 | 12 |
|
Permission to use Sierra Charts for my Tutorial
User213830 |
2026-07-24 20:12:22
John - SC Support LPN LP |
1 | 16 |
|
IBKR + Denali + Teton – what are the options?
User401087 |
2026-07-24 17:52:13
John - SC Support LPN LP |
16 | 1543 |
|
[Programming Help] - GetBid/AskMarketLimitOrdersForPrice returns zero in standalone Trade DOM
User860690 |
2026-07-24 15:41:27
User860690 LPN LP |
3 | 181 |
|
Chart book Help
User940141 |
2026-07-24 15:05:29
John - SC Support LPN LP |
1 | 19 |
|
TPO chart question
User922418 |
2026-07-24 14:57:26
User922418 LPN LP |
2 | 38 |
|
VVIX and 1 Day VIX
User447007 |
2026-07-24 14:56:20
John - SC Support LPN LP |
1 | 23 |
|
Old cht file
SilentH |
2026-07-24 14:53:42
John - SC Support LPN LP |
1 | 21 |
|
Chart windows not keeping their settings
User840964 |
2026-07-24 14:50:29
John - SC Support LPN LP |
9 | 89 |
|
10 second delay when auto opening a chartbook
krahmani188417 |
2026-07-24 14:49:27
krahmani188417 LPN LP |
2 | 36 |
|
unable to re-load data for MESU6.CME
User526075 |
2026-07-24 14:48:42
John - SC Support LPN LP |
1 | 31 |
|
Questions to the historical accuracy of tick data
zzzieke |
2026-07-24 05:46:08
Sierra_Chart Engineering LPN LP |
1 | 92 |
|
Frequent Connecting Issues; Not Allowing Second Instance when No Second Instance is Open
User753526 |
2026-07-24 04:19:47
Sierra_Chart Engineering LPN LP |
4 | 60 |
|
Trade Copier with orders placed through DTC
cuckiecheese |
2026-07-24 03:50:46
Sierra_Chart Engineering LPN LP |
1 | 26 |
|
US 10YR treasury yield real time data
MatZer0 |
2026-07-24 03:50:07
Sierra_Chart Engineering LPN LP |
18 | 3389 |
|
Replay Time Precision
Gradient |
2026-07-24 03:16:35
Gradient LPN LP |
2 | 74 |
|
Modify Text feature
coachted |
2026-07-23 19:55:20
John - SC Support LPN LP |
3 | 58 |
|
Full-Book vs TOp-of-Book
cmack1011 |
2026-07-23 17:59:12
cmack1011 LPN LP |
2 | 77 |
|
Deferred contracts intraday data?
PhilipJamesB |
2026-07-23 17:18:44
John - SC Support LPN LP |
1 | 32 |
|
SC2929 unresponsive during chartbook loading
User512353 |
2026-07-23 16:25:37
Sierra_Chart Engineering LPN LP |
1 | 76 |
|
Delayed CME data "Symbol not allowed" after completing ALL agreements
User394502 |
2026-07-23 15:53:52
User394502 LPN LP |
4 | 63 |
|
Renko whow to change periodsarb
User360283 |
2026-07-23 15:25:13
John - SC Support LPN LP |
1 | 35 |
|
Get I get a free trial reset?
User350373 |
2026-07-23 15:23:04
John - SC Support LPN LP |
1 | 50 |
|
Gross Profit loss commission calculation
Pedro7 |
2026-07-23 15:21:14
John - SC Support LPN LP |
1 | 32 |
|
Trade DOM settings not taking effect
Velimir |
2026-07-23 13:37:22
John - SC Support LPN LP |
1 | 51 |
|
Having Volume Profile and Delta Profile side by side.
blazemk |
2026-07-23 13:32:39
blazemk LPN LP |
24 | 6323 |
|
[Locked] - Refund Request for Remaining Value on Active Subscription
User681599 |
2026-07-23 13:29:44
John - SC Support LPN LP |
4 | 250 |