Support Board
Date/Time: Thu, 27 Aug 2026 00:38:15 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-08-26 13:41:18
Sierra_Chart Engineering LPN LP |
3 | 1020 |
|
[Sticky] - Teton CME Price Multiplier Issue v2942
BubbityDog |
2026-08-26 13:32:59
Sierra_Chart Engineering LPN LP |
6 | 528 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 17314 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 2686 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9841 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3826 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21866 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7697 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6277 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107779 |
|
Limit for number of concurrenctly streaming symbols
User582707 |
2026-08-27 00:37:23
Sierra_Chart Engineering LPN LP |
1 | 17 |
|
My Sim Account Works Great Until It Doesn't
User244858 |
2026-08-27 00:35:06
Sierra_Chart Engineering LPN LP |
10 | 177 |
|
Data stops loading into specific charts
EverEdge |
2026-08-27 00:17:39
EverEdge LPN LP |
0 | 6 |
|
Position Quantity is zero in Spreadsheet
User512353 |
2026-08-26 23:35:07
Sierra_Chart Engineering LPN LP |
1 | 21 |
|
Datos históricos. Por favor
Rafalitto |
2026-08-26 21:04:18
John - SC Support LPN LP |
9 | 103 |
|
Optional MBO Minimum Quantity Setting
User229477 |
2026-08-26 20:57:41
John - SC Support LPN LP |
1 | 24 |
|
Direct DTC connection to Teton order routing servers — requesting setup details
User858578 |
2026-08-26 20:56:15
User858578 LPN LP |
2 | 71 |
|
_mbo stock symbols market depth not updating
$tack |
2026-08-26 20:55:56
John - SC Support LPN LP |
1 | 27 |
|
Chart/drawing alerts not relaying to chat/NTFY after re download of sierra on new device
Louis Vs |
2026-08-26 20:53:32
John - SC Support LPN LP |
6 | 73 |
|
Windows Smart App Control blocked UserContributedStudies_64.dll
User158823 |
2026-08-26 19:32:10
User158823 LPN LP |
1 | 47 |
|
The “Right-Click Exits Current Drawing Tool To” Setting Is Not Working Properly
Deenius |
2026-08-26 18:51:29
Deenius LPN LP |
4 | 109 |
|
Volume Value Area Lines
Jaydtrade |
2026-08-26 18:13:14
Jaydtrade LPN LP |
3 | 204 |
|
no Stock data today ???? 20260826
User882361 |
2026-08-26 17:09:26
User882361 LPN LP |
2 | 44 |
|
Visually mis-matched positions
sadramistes |
2026-08-26 16:06:51
John - SC Support LPN LP |
1 | 30 |
|
Heat Map Algo filter
User168203 |
2026-08-26 15:41:09
cmet LPN LP |
13 | 7716 |
|
[User Discussion] - Problem connecting to Bulenox account over Rithmic
User164281 |
2026-08-26 15:36:38
John - SC Support LPN LP |
3 | 32 |
|
Footprint chart is sharing with different chartbook.
User602969 |
2026-08-26 15:22:59
John - SC Support LPN LP |
1 | 27 |
|
Order book level 2 and MBO is 'stuck' on same price but time and sales is working properly
taylorjo |
2026-08-26 15:19:10
John - SC Support LPN LP |
2 | 36 |
|
Only partial position exit on Buy/Sell Exit Signal from Spreadsheet for Trading
User512353 |
2026-08-26 14:54:51
Sawtooth LPN LP |
5 | 52 |
|
Global Profit/Loss Management
User165981 |
2026-08-26 14:47:52
John - SC Support LPN LP |
1 | 37 |
|
[User Discussion] - How well does Sierra Chart run on Mac via Crossover?
Ifrit |
2026-08-26 14:33:55
User203400 LPN LP |
31 | 39318 |
|
SIM mode issue
shy |
2026-08-26 14:30:11
John - SC Support LPN LP |
4 | 53 |
|
Historical CME market depth access with Service Package 3
prius missile |
2026-08-26 14:27:26
John - SC Support LPN LP |
1 | 48 |
|
Not getting real time dasta
Doug1001 |
2026-08-26 14:23:11
John - SC Support LPN LP |
5 | 115 |
|
Chart DOM Volume Bars Fill Combined Price Level
therealfourth |
2026-08-26 14:19:44
John - SC Support LPN LP |
3 | 57 |
|
Package 11 active on website but software shows “Not enabled on package” + Denali not supp
User842242 |
2026-08-26 14:18:23
John - SC Support LPN LP |
1 | 37 |
|
AAPL-NQTV / Market Data
ChrisK |
2026-08-26 14:07:50
ChrisK LPN LP |
3 | 52 |
|
Intermittent connection in Sierra Chart 2782 and custom-tool issues in 2944
User842242 |
2026-08-26 13:57:56
Sierra_Chart Engineering LPN LP |
1 | 31 |
|
CME E-nano Equity Index Futures
ChrisK |
2026-08-26 13:21:21
User200390 LPN LP |
17 | 738 |
|
SC data charts gap
User284416 |
2026-08-26 13:12:57
Sierra_Chart Engineering LPN LP |
1 | 33 |