Support Board

Title	Last Post	Replies	Views
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project Sierra_Chart Engineering	2026-03-17 15:10:21 Sierra_Chart Engineering LPN LP	7	1673
[Sticky] [Locked] - Sierra Chart's own NTP Server Sierra_Chart Engineering	2026-02-24 21:30:48 Sierra_Chart Engineering LPN LP	6	4983
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off Sierra_Chart Engineering	2026-02-17 07:36:09 Sierra_Chart Engineering LPN LP	60	10398
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now! Sierra_Chart Engineering	2026-02-03 15:43:57 Sierra_Chart Engineering LPN LP	54	17483
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL Sierra_Chart Engineering	2025-12-29 23:21:49 Sierra_Chart Engineering LPN LP	2	1284
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing Sierra_Chart Engineering	2025-11-10 00:15:36 Sierra_Chart Engineering LPN LP	0	1384
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity Sierra_Chart Engineering	2025-05-09 09:44:21 Sierra_Chart Engineering LPN LP	8	5191
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates Sierra_Chart Engineering	2025-03-19 07:14:35 Sierra_Chart Engineering LPN LP	0	4210
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us John - SC Support	2024-12-23 17:32:25 John - SC Support LPN LP	0	2142
[Sticky] [Locked] - Videos Sierra Chart Engineering	2024-08-10 18:16:25 Sierra_Chart Engineering LPN LP	53	106081
Sub Instances Corrupted User303857	2026-03-23 21:41:43 User303857 LPN LP	6	62
MAREX! DDC	2026-03-23 21:39:34 DDC LPN LP	0	7
Data being sent to only one chart User213504	2026-03-23 21:30:05 John - SC Support LPN LP	5	45
request a refund for the package 11 User585479	2026-03-23 21:25:37 John - SC Support LPN LP	1	18
data problems Mike456039	2026-03-23 20:47:07 John - SC Support LPN LP	3	35
Trying to Connect to Lucid Trading but the connection is not going through pennydoll9	2026-03-23 20:41:29 John - SC Support LPN LP	5	53
Subject: EOD Cash Index Data Availability on Package 3 User237160	2026-03-23 20:39:03 John - SC Support LPN LP	4	49
Automated Trading System - Custom Study - Two Chartbooks Running Simultaneously User469662	2026-03-23 20:37:04 John - SC Support LPN LP	1	19
Charts Not Loading User112814	2026-03-23 20:26:03 User112814 LPN LP	2	24
Service Package Error when Connecting to Denali Data Feed User340188	2026-03-23 20:05:28 User340188 LPN LP	4	43
v2893 - float to double change ->> ALL GOOD User719512	2026-03-23 19:42:48 User719512 LPN LP	0	20
Cursor keeps switching from Pointer to Chart Values/Crosshair after move to v2880 User151235	2026-03-23 18:50:55 Sierra_Chart Engineering LPN LP	26	573
How to set up VP alarms in Sierra chart, such as setting alarms sanwen2478	2026-03-23 18:49:43 John - SC Support LPN LP	1	13
How to set up VP alarms in Sierra chart, such as setting alarms sanwen2478	2026-03-23 18:43:12 John - SC Support LPN LP	1	10
Adjusting chart settings scrolls window tab list to end User629461	2026-03-23 18:32:07 Sierra_Chart Engineering LPN LP	4	123
Account Usage Time Update User311912	2026-03-23 18:30:11 John - SC Support LPN LP	1	10
Friday Daily Price Close Discrepancy TriStar Trading	2026-03-23 18:29:06 TriStar Trading LPN LP	2	27
Question about TETON for order routing... about forced liquidation 3:55pm JBTFD	2026-03-23 18:18:33 John - SC Support LPN LP	1	24
Double manual DVP User981449	2026-03-23 18:17:48 John - SC Support LPN LP	5	209
FUTURES CHARTS NOT VISIBLE AND LOST INDICATORS AND TEXT IN CFD CHARTS Musyoka	2026-03-23 18:09:50 John - SC Support LPN LP	4	63
Risk Reward Tool Text User643802	2026-03-23 17:55:20 John - SC Support LPN LP	2	64
Not showing real-time data even though i logged into my IBKR accct and purchased danali Brightstone	2026-03-23 17:49:35 John - SC Support LPN LP	1	23
Service Package does not support this function or account is expired User789875	2026-03-23 17:47:47 John - SC Support LPN LP	1	30
whats the most realistic sim experiance? User187406	2026-03-23 17:43:17 John - SC Support LPN LP	1	60
Control Bar Color Issue User644914	2026-03-23 17:35:50 John - SC Support LPN LP	1	26
[Programming Help] - [ACSIL] Got stuck on this seemingly basic issue, need help Tony	2026-03-23 17:35:49 Tony LPN LP	0	27
Cost effective way to test Simulated order flow trading User747984	2026-03-23 17:20:31 John - SC Support LPN LP	1	35
购买套餐等级 User660904	2026-03-23 17:11:21 John - SC Support LPN LP	89	2935
Crude Crack Spreads for Quote Board User417302	2026-03-23 17:00:50 John - SC Support LPN LP	2	71
Trading 100 oz SIC while data is for 5000 oz SI silver future contracts User528002	2026-03-23 16:58:33 John - SC Support LPN LP	1	33

[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering

2026-03-17 15:10:21
Sierra_Chart Engineering LPN LP

7

1673

[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering

2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP

6

4983

[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering

2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP

60

10398

[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering

2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP

54

17483

[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering

2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP

2

1284

[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering

2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP

0

1384

[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering

2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP

8

5191

[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering

2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP

0

4210

[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support

2024-12-23 17:32:25
John - SC Support LPN LP

0

2142

[Sticky] [Locked] - Videos
Sierra Chart Engineering

2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP

53

106081

Sub Instances Corrupted
User303857

2026-03-23 21:41:43
User303857 LPN LP

6

62

MAREX!
DDC

2026-03-23 21:39:34
DDC LPN LP

0

7

Data being sent to only one chart
User213504

2026-03-23 21:30:05
John - SC Support LPN LP

5

45

request a refund for the package 11
User585479

2026-03-23 21:25:37
John - SC Support LPN LP

1

18

data problems
Mike456039

2026-03-23 20:47:07
John - SC Support LPN LP

3

35

Trying to Connect to Lucid Trading but the connection is not going through
pennydoll9

2026-03-23 20:41:29
John - SC Support LPN LP

5

53

Subject: EOD Cash Index Data Availability on Package 3
User237160

2026-03-23 20:39:03
John - SC Support LPN LP

4

49

Automated Trading System - Custom Study - Two Chartbooks Running Simultaneously
User469662

2026-03-23 20:37:04
John - SC Support LPN LP

1

19

Charts Not Loading
User112814

2026-03-23 20:26:03
User112814 LPN LP

2

24

Service Package Error when Connecting to Denali Data Feed
User340188

2026-03-23 20:05:28
User340188 LPN LP

4

43

v2893 - float to double change ->> ALL GOOD
User719512

2026-03-23 19:42:48
User719512 LPN LP

0

20

Cursor keeps switching from Pointer to Chart Values/Crosshair after move to v2880
User151235

2026-03-23 18:50:55
Sierra_Chart Engineering LPN LP

26

573

How to set up VP alarms in Sierra chart, such as setting alarms
sanwen2478

2026-03-23 18:49:43
John - SC Support LPN LP

1

13

How to set up VP alarms in Sierra chart, such as setting alarms
sanwen2478

2026-03-23 18:43:12
John - SC Support LPN LP

1

10

Adjusting chart settings scrolls window tab list to end
User629461

2026-03-23 18:32:07
Sierra_Chart Engineering LPN LP

4

123

Account Usage Time Update
User311912

2026-03-23 18:30:11
John - SC Support LPN LP

1

10

Friday Daily Price Close Discrepancy
TriStar Trading

2026-03-23 18:29:06
TriStar Trading LPN LP

2

27

Question about TETON for order routing... about forced liquidation 3:55pm
JBTFD

2026-03-23 18:18:33
John - SC Support LPN LP

1

24

Double manual DVP
User981449

2026-03-23 18:17:48
John - SC Support LPN LP

5

209

FUTURES CHARTS NOT VISIBLE AND LOST INDICATORS AND TEXT IN CFD CHARTS
Musyoka

2026-03-23 18:09:50
John - SC Support LPN LP

4

63

Risk Reward Tool Text
User643802

2026-03-23 17:55:20
John - SC Support LPN LP

2

64

Not showing real-time data even though i logged into my IBKR accct and purchased danali
Brightstone

2026-03-23 17:49:35
John - SC Support LPN LP

1

23

Service Package does not support this function or account is expired
User789875

2026-03-23 17:47:47
John - SC Support LPN LP

1

30

whats the most realistic sim experiance?
User187406

2026-03-23 17:43:17
John - SC Support LPN LP

1

60

Control Bar Color Issue
User644914

2026-03-23 17:35:50
John - SC Support LPN LP

1

26

[Programming Help] - [ACSIL] Got stuck on this seemingly basic issue, need help
Tony

2026-03-23 17:35:49
Tony LPN LP

0

27

Cost effective way to test Simulated order flow trading
User747984

2026-03-23 17:20:31
John - SC Support LPN LP

1

35

购买套餐等级
User660904

2026-03-23 17:11:21
John - SC Support LPN LP

89

2935

Crude Crack Spreads for Quote Board
User417302

2026-03-23 17:00:50
John - SC Support LPN LP

2

71

Trading 100 oz SIC while data is for 5000 oz SI silver future contracts
User528002

2026-03-23 16:58:33
John - SC Support LPN LP

1

33

Sierra Chart

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