Support Board
Date/Time: Mon, 03 Aug 2026 00:58:36 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-07-29 22:32:43
Sierra_Chart Engineering LPN LP |
2 | 1158 |
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-23 15:23:57
Sierra_Chart Engineering LPN LP |
63 | 15779 |
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[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9422 |
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[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3375 |
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[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21344 |
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[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7381 |
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[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 2213 |
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[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6067 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107462 |
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Are Sierra Chart Exchange Data stock servers down?
TonyCipriani |
2026-08-03 00:55:42
User208416 LPN LP |
10 | 120 |
|
Single Prints
MGuest |
2026-08-02 23:30:00
Sierra_Chart Engineering LPN LP |
1 | 15 |
|
time and sales window clears when switching to other chartbook
User568229 |
2026-08-02 23:04:37
Sierra_Chart Engineering LPN LP |
14 | 506 |
|
[Programming Help] - ACSIL market depth / market-by-order data consistency and OrderQuantity semantics.
John Bibb |
2026-08-02 23:01:54
Sierra_Chart Engineering LPN LP |
1 | 48 |
|
Data not downloading
Evangelos Makris |
2026-08-02 22:35:27
Sierra_Chart Engineering LPN LP |
1 | 25 |
|
Replay Chart Freezing
LegoMyGeggo |
2026-08-02 20:34:28
LegoMyGeggo LPN LP |
0 | 10 |
|
Chart windows not keeping their settings
User840964 |
2026-08-02 20:21:47
User840964 LPN LP |
17 | 280 |
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Large Volume Trade Indicator does not show up on chart
User126307 |
2026-08-02 19:59:56
Sierra_Chart Engineering LPN LP |
1 | 36 |
|
Help is needed
User368823 |
2026-08-02 18:17:05
User368823 LPN LP |
0 | 19 |
|
can Control Bar1 and Control Bar2 not be synced ?
User65931 |
2026-08-02 14:35:16
User65931 LPN LP |
4 | 148 |
|
DOM Heatmap too much zoomed in?
User959918 |
2026-08-02 13:39:23
User959918 LPN LP |
0 | 26 |
|
Sierra chart linking my last closed trade with my next entry Rythmic Feed
bart007 |
2026-08-02 12:09:56
bart007 LPN LP |
2 | 56 |
|
Automatically plot the evening session volume profile levels + volume profile in one chart
User126307 |
2026-08-02 09:05:00
User126307 LPN LP |
0 | 25 |
|
How to Back Testing Automated Trading System
jethrogou |
2026-08-02 08:18:36
jethrogou LPN LP |
0 | 29 |
|
Non Deterministic Downloads Historical Tick data.
skalaydzhiyski |
2026-08-02 00:26:39
Sierra_Chart Engineering LPN LP |
3 | 109 |
|
This is just a suggestion that would be extremely helpful
User195597 |
2026-08-01 23:07:10
Sierra_Chart Engineering LPN LP |
1 | 53 |
|
SC2929 unresponsive during chartbook loading
User512353 |
2026-08-01 21:23:08
TH.555 LPN LP |
9 | 283 |
|
Data problem
User931951 |
2026-08-01 16:55:25
User431178 LPN LP |
1 | 57 |
|
Level 2 market depth levels
User936721 |
2026-08-01 13:29:47
User936721 LPN LP |
0 | 41 |
|
My acount disconnected even though my renewal was not until 2 weeks from now?
User370531 |
2026-08-01 03:25:32
User370531 LPN LP |
0 | 38 |
|
Nothing is loading
Aceability53 |
2026-08-01 00:27:08
Aceability53 LPN LP |
6 | 116 |
|
Trading Dom Notes Column
topsteplocal |
2026-07-31 22:15:20
User879838 LPN LP |
57 | 10902 |
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Totalview OFI/MBO book data.
cmack1011 |
2026-07-31 21:59:15
Sierra_Chart Engineering LPN LP |
3 | 132 |
|
Extended Rectangle multi-line text alignment issue
User719512 |
2026-07-31 21:49:20
Sierra_Chart Engineering LPN LP |
1 | 46 |
|
How to Disable My Charts from Automatically Resizing?
User802014 |
2026-07-31 21:45:30
User802014 LPN LP |
6 | 77 |
|
Can't type notes on Type notes DOM column
User398084 |
2026-07-31 21:34:35
Sierra_Chart Engineering LPN LP |
3 | 199 |
|
Notes column on DOM
User165981 |
2026-07-31 21:33:53
Sierra_Chart Engineering LPN LP |
2 | 168 |
|
Simulated trades are not recorded in Trade Activity Log (QC:0)
Albert |
2026-07-31 20:21:16
John - SC Support LPN LP |
14 | 212 |
|
IBKR claims Deprecated TWS API version
User113810 |
2026-07-31 19:30:51
John - SC Support LPN LP |
32 | 2311 |