Support Board
Date/Time: Tue, 03 Feb 2026 17:29:11 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 16088 |
|
[Sticky] [Locked] - Critical Update for Sierra Chart Timers 2867 through 2869 | OS vs. SC Timers | 4 MS!
Sierra_Chart Engineering |
2026-02-01 01:30:32
Sierra_Chart Engineering LPN LP |
3 | 890 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-01-21 18:16:36
Sierra_Chart Engineering LPN LP |
58 | 8605 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2025-12-31 03:18:31
Sierra_Chart Engineering LPN LP |
5 | 3666 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 923 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1027 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 4807 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 3823 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 1894 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 105510 |
|
Are all releases of Notepad++ included with Sierra chart safe?
juicebro |
2026-02-03 17:24:56
juicebro LPN LP |
1 | 6 |
|
old account
User514859 |
2026-02-03 17:02:31
User514859 LPN LP |
0 | 3 |
|
downloading historical intraday data. Bars may appear until donde.
User280840 |
2026-02-03 17:02:23
User280840 LPN LP |
0 | 3 |
|
additional payment
User266447 |
2026-02-03 16:58:35
User266447 LPN LP |
9 | 62 |
|
stuck in simulation mode
User98657 |
2026-02-03 16:53:28
User98657 LPN LP |
8 | 79 |
|
2870 adds lag switching to chartbooks with a trade window active.
Mike456039 |
2026-02-03 16:51:48
User138602 LPN LP |
12 | 326 |
|
Web trade panel request
User82146 |
2026-02-03 16:45:51
frozentundra LPN LP |
2 | 138 |
|
Downloading Historical Graph
User837393 |
2026-02-03 16:37:59
John - SC Support LPN LP |
10 | 63 |
|
Everything Set Up Correctly?
User847571 |
2026-02-03 16:35:29
John - SC Support LPN LP |
5 | 58 |
|
Nasdaq-100 Volatility Index futures (CME Symbol - VLQ)
Rui S |
2026-02-03 16:31:37
John - SC Support LPN LP |
1 | 16 |
|
Chart freezing/delayed data during trading hours.
Soso |
2026-02-03 16:12:30
John - SC Support LPN LP |
1 | 25 |
|
Study price overlay possible with Market depth historical graph
User279510 |
2026-02-03 16:08:53
John - SC Support LPN LP |
1 | 10 |
|
where are new allocation accts
User849502 |
2026-02-03 16:07:06
User849502 LPN LP |
19 | 167 |
|
New CME country restriction list.
User582666 |
2026-02-03 15:55:19
John - SC Support LPN LP |
4 | 681 |
|
live data randomly freezes
User116190 |
2026-02-03 15:51:04
Sierra_Chart Engineering LPN LP |
8 | 172 |
|
Trades data not available
User124881 |
2026-02-03 15:50:22
Sierra_Chart Engineering LPN LP |
5 | 92 |
|
Comex market depth active but data feed still delayed and numbers bars showing zeros
User872775 |
2026-02-03 15:47:26
John - SC Support LPN LP |
1 | 27 |
|
[Programming Help] - Remote Build Failure: "Member not declared" and Enum conversion errors (Version 2867)
User637582 |
2026-02-03 15:46:07
Sierra_Chart Engineering LPN LP |
5 | 118 |
|
Opening Message Log Window causes workspace switch on Linux
User512353 |
2026-02-03 15:39:28
Sierra_Chart Engineering LPN LP |
1 | 19 |
|
Advice
User933952 |
2026-02-03 15:37:44
John - SC Support LPN LP |
14 | 230 |
|
trade do not fill
ldepadey |
2026-02-03 15:35:35
Sierra_Chart Engineering LPN LP |
2 | 20 |
|
Order confirmation
User453636 |
2026-02-03 15:32:38
Sierra_Chart Engineering LPN LP |
2 | 24 |
|
Replay function
User357195 |
2026-02-03 15:30:09
John - SC Support LPN LP |
1 | 24 |
|
Why does this study have a high MS time
User357195 |
2026-02-03 15:26:04
John - SC Support LPN LP |
1 | 38 |
|
Volume At Price Threshold Alert V2
Crtfyd |
2026-02-03 15:21:41
John - SC Support LPN LP |
6 | 134 |
|
Limited CFDs Historical Data (Less than 1 year)
User980699 |
2026-02-03 15:21:34
Sierra_Chart Engineering LPN LP |
4 | 29 |
|
FYI
Crtfyd |
2026-02-03 15:18:11
John - SC Support LPN LP |
5 | 99 |
|
updated my credit today after being stuck in delayed data
User655290 |
2026-02-03 15:13:49
John - SC Support LPN LP |
1 | 21 |
|
daily information
coachted |
2026-02-03 15:09:54
John - SC Support LPN LP |
15 | 313 |
|
Histirucal INtraday Data Download Skipped
User346588 |
2026-02-03 15:02:53
Sierra_Chart Engineering LPN LP |
1 | 23 |