Support Board
Date/Time: Fri, 06 Nov 2026 06:12:26 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-31 19:15:05
Sierra_Chart Engineering LPN LP |
8 | 8007 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP |
25 | 15028 |
|
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering |
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP |
0 | 737 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 1086 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 5081 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 23457 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8580 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6966 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108924 |
|
[Programming Help] - Updated newest version Errors in the log
User303857 |
2026-11-06 03:41:24
User303857 LPN LP |
0 | 15 |
|
Download Server Issues?
ondafringe |
2026-11-06 02:40:10
ondafringe LPN LP |
2 | 40 |
|
Multi-line text support in the “Text Display For Study” study
Piotr Grzegorzek |
2026-11-06 00:32:22
User719512 LPN LP |
2 | 154 |
|
Sierra-TWS API: sell
user509211 |
2026-11-05 22:48:59
user509211 LPN LP |
0 | 39 |
|
package cancellation and refund
User157679 |
2026-11-05 20:18:16
John - SC Support LPN LP |
1 | 43 |
|
Camarilla pivot point(Formula type 5) S6 & R6 not plotting
User763335 |
2026-11-05 19:58:39
User719512 LPN LP |
6 | 1377 |
|
Ver. 2976-->perfect; Ver. 2978; 2979--->lagging (1 instance out of 7)
blt |
2026-11-05 19:46:07
blt LPN LP |
9 | 380 |
|
New installation on the same computer cannot log in:
User422396 |
2026-11-05 19:36:22
User719512 LPN LP |
5 | 274 |
|
Random Freezing of the chart
LongShortz |
2026-11-05 17:02:16
John - SC Support LPN LP |
18 | 1300 |
|
Trade Not Executing on TPT connection
User551991 |
2026-11-05 16:41:31
User551991 LPN LP |
4 | 57 |
|
Dom not providing trade fill data.
User473031 |
2026-11-05 16:40:03
John - SC Support LPN LP |
1 | 43 |
|
price of dom move,data cannot connect
User111233 |
2026-11-05 15:59:04
John - SC Support LPN LP |
6 | 63 |
|
Services balance not increasing
User757056 |
2026-11-05 15:30:26
John - SC Support LPN LP |
1 | 35 |
|
Feature Request: Optional Web-Based Chart trading (With User Risk acknowledgement)
Lowry BigEarth |
2026-11-05 14:40:46
Sierra_Chart Engineering LPN LP |
3 | 257 |
|
Deterministic Safe Mode startup before automatic login
Richard Chinn |
2026-11-05 13:47:28
John - SC Support LPN LP |
6 | 176 |
|
FESX market depth discrepancy outside the day’s high/low range
User197029 |
2026-11-05 13:47:19
Sierra_Chart Engineering LPN LP |
10 | 286 |
|
Data issues
User987069 |
2026-11-05 13:38:59
John - SC Support LPN LP |
6 | 134 |
|
strange behaviour of the bid/ask lines in the FDXM chart
User58876 |
2026-11-05 13:37:34
Sierra_Chart Engineering LPN LP |
1 | 43 |
|
DOM
AKR |
2026-11-05 13:34:31
John - SC Support LPN LP |
7 | 217 |
|
screen chart windows blackout
User654047 |
2026-11-05 13:28:22
John - SC Support LPN LP |
14 | 1309 |
|
Feature request: Multi-instance syncing
User806682 |
2026-11-05 13:23:58
John - SC Support LPN LP |
1 | 72 |
|
Indicator/Tool to automatically track Gaps from prior sessions?
maxm1987 |
2026-11-04 22:51:51
John - SC Support LPN LP |
3 | 1925 |
|
Latest Release
Jim_W |
2026-11-04 22:34:16
Sierra_Chart Engineering LPN LP |
10 | 371 |
|
Using AI in conjunction with Sierra Chart.
cgarrad |
2026-11-04 21:18:00
Alofat99 LPN LP |
32 | 7676 |
|
Weekly VWAP the same as monthly?
gz6969 |
2026-11-04 20:56:27
gz6969 LPN LP |
4 | 79 |
|
Connecting to Rithmic Prop connection limits rolling profile data
Tristro |
2026-11-04 20:45:51
John - SC Support LPN LP |
1 | 62 |
|
Screen going black
User240337 |
2026-11-04 20:09:14
John - SC Support LPN LP |
1 | 49 |
|
Cancel Services
User524359 |
2026-11-04 19:25:51
John - SC Support LPN LP |
1 | 49 |