Support Board
Date/Time: Thu, 27 Aug 2026 20:18:23 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-08-26 13:41:18
Sierra_Chart Engineering LPN LP |
3 | 1105 |
|
[Sticky] - Teton CME Price Multiplier Issue v2942
BubbityDog |
2026-08-26 13:32:59
Sierra_Chart Engineering LPN LP |
6 | 568 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 17326 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 2707 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9849 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3837 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21884 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7706 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6282 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107788 |
|
Account Upgrade
User374751 |
2026-08-27 20:14:48
User374751 LPN LP |
0 | 4 |
|
SR3Z24-CME historical intraday data ends 2025-01-03, 74 days before the contract
User466063 |
2026-08-27 19:59:00
User466063 LPN LP |
0 | 6 |
|
List of Saved Trade Window Settings
Deenius |
2026-08-27 19:53:57
John - SC Support LPN LP |
1 | 11 |
|
programmation
User740755 |
2026-08-27 19:50:43
John - SC Support LPN LP |
3 | 27 |
|
[Programming Help] - Delayed CME Data Feed Failing with Error 10053 and
bog_jnr |
2026-08-27 19:46:43
John - SC Support LPN LP |
1 | 16 |
|
uniform subscriber addendum stuck blank ME non pro cert rejected
User825302 |
2026-08-27 19:41:30
John - SC Support LPN LP |
1 | 14 |
|
The “Right-Click Exits Current Drawing Tool To” Setting Is Not Working Properly
Deenius |
2026-08-27 19:41:26
Deenius LPN LP |
6 | 121 |
|
Canot submit an order if the trade is against me.
BTFly |
2026-08-27 19:40:17
John - SC Support LPN LP |
1 | 28 |
|
Chart DOM Volume Bars Fill Combined Price Level
therealfourth |
2026-08-27 19:31:50
Sierra_Chart Engineering LPN LP |
4 | 64 |
|
Position Quantity is zero in Spreadsheet
User512353 |
2026-08-27 19:31:12
Sierra_Chart Engineering LPN LP |
2 | 48 |
|
Copy study lines to another chart
countryboy92 |
2026-08-27 19:26:52
John - SC Support LPN LP |
1 | 20 |
|
[BUG] Copying config from one instance to another doesnt let change Data folder
maxima120 |
2026-08-27 19:24:47
John - SC Support LPN LP |
1 | 25 |
|
no Stock data today ???? 20260826
User882361 |
2026-08-27 19:22:25
Sierra_Chart Engineering LPN LP |
3 | 64 |
|
Setting up 2 Volume Profiles
Iva858 |
2026-08-27 19:20:55
John - SC Support LPN LP |
3 | 44 |
|
Canceling Service
Edward |
2026-08-27 19:17:33
John - SC Support LPN LP |
1 | 25 |
|
Chart/drawing alerts not relaying to chat/NTFY after re download of sierra on new device
Louis Vs |
2026-08-27 19:12:57
John - SC Support LPN LP |
9 | 109 |
|
Upcoming Webinar (March 15th, 4:30 PM EST): Trading with High-Frequency Algorithms
SC Support |
2026-08-27 18:14:27
lion323 LPN LP |
21 | 3181 |
|
Feature request : New Scale Range Setting
Sébastien |
2026-08-27 15:21:49
Sébastien LPN LP |
0 | 24 |
|
Daily (EOD) data — how far back does Open Interest go? (Package 3)
chahreddine |
2026-08-27 14:26:22
Sierra_Chart Engineering LPN LP |
1 | 36 |
|
Historical NQ Futures Options Data Availability — 2020 / 2022
User732653 |
2026-08-27 14:08:44
Sierra_Chart Engineering LPN LP |
1 | 54 |
|
SPX_CGI DateTime question
booming |
2026-08-27 13:45:53
Sierra_Chart Engineering LPN LP |
1 | 27 |
|
Daily (EOD) data — monthly download limit, how is
chahreddine |
2026-08-27 13:03:48
John - SC Support LPN LP |
1 | 28 |
|
Data stops loading into specific charts
EverEdge |
2026-08-27 12:56:46
John - SC Support LPN LP |
1 | 34 |
|
v2934 OpenGL errors when closing chartbook
User719512 |
2026-08-27 07:29:10
Sierra_Chart Engineering LPN LP |
17 | 504 |
|
Volume Profile Study
User679384 |
2026-08-27 06:49:54
Sierra_Chart Engineering LPN LP |
1 | 43 |
|
Not getting real time dasta
Doug1001 |
2026-08-27 03:24:56
Doug1001 LPN LP |
6 | 147 |
|
Limit for number of concurrenctly streaming symbols
User582707 |
2026-08-27 00:37:23
Sierra_Chart Engineering LPN LP |
1 | 49 |
|
My Sim Account Works Great Until It Doesn't
User244858 |
2026-08-27 00:35:06
Sierra_Chart Engineering LPN LP |
10 | 200 |
|
Datos históricos. Por favor
Rafalitto |
2026-08-26 21:04:18
John - SC Support LPN LP |
9 | 115 |
|
Optional MBO Minimum Quantity Setting
User229477 |
2026-08-26 20:57:41
John - SC Support LPN LP |
1 | 41 |