Support Board
Date/Time: Tue, 08 Sep 2026 15:30:51 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 871 |
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-08-26 13:41:18
Sierra_Chart Engineering LPN LP |
3 | 2672 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 17761 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 2934 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 10029 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4028 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 22180 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7864 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6393 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107956 |
|
chart not updating
User538826 |
2026-09-08 15:01:58
User538826 LPN LP |
0 | 5 |
|
Frozen Trade positions on DOM
countryboy92 |
2026-09-08 14:49:22
countryboy92 LPN LP |
0 | 9 |
|
Not getting live data for GC despite paying
ash bhasin |
2026-09-08 13:48:35
User135243 LPN LP |
2 | 39 |
|
programmation
User740755 |
2026-09-08 13:03:43
User740755 LPN LP |
39 | 466 |
|
Chart does not refresh simulated position / order fills after changing T&CQ Symbol
tomas262 |
2026-09-08 12:55:27
tomas262 LPN LP |
3 | 61 |
|
Delayed Trading Evaluator: inconsistent TradingIsDisabled values
User600279 |
2026-09-08 11:26:40
User600279 LPN LP |
0 | 24 |
|
Is it possible to upgrade from Service Package 11 to Service Package 12 ?
User821223 |
2026-09-08 08:58:39
Sierra_Chart Engineering LPN LP |
1 | 31 |
|
How to change Market Depth Text Color ?
User821223 |
2026-09-08 08:48:12
User821223 LPN LP |
0 | 18 |
|
Add a new back adjustment for continuous futures contracts
User899259 |
2026-09-08 07:39:36
User899259 LPN LP |
6 | 215 |
|
Quote Board Bugs
Deenius |
2026-09-08 07:32:39
Sierra_Chart Engineering LPN LP |
4 | 121 |
|
Data Delayed In Charting
User504586 |
2026-09-08 05:09:54
Sierra_Chart Engineering LPN LP |
4 | 152 |
|
Tick based volume profile for historical chart
User408836 |
2026-09-08 05:08:00
Sierra_Chart Engineering LPN LP |
1 | 55 |
|
Quote Board Window Displays Only the Header After Using the Move Feature
Deenius |
2026-09-08 04:28:21
Sierra_Chart Engineering LPN LP |
2 | 50 |
|
Order did not scale?
bobstone249 |
2026-09-08 03:28:08
Sierra_Chart Engineering LPN LP |
1 | 73 |
|
Trial extension
LiquiditySniper |
2026-09-08 03:25:42
Sierra_Chart Engineering LPN LP |
1 | 55 |
|
Rithmic data only showing until 09/02
kenjo |
2026-09-08 03:20:30
Sierra_Chart Engineering LPN LP |
1 | 42 |
|
descripancy
Nicholas Kariuki |
2026-09-08 03:18:58
Sierra_Chart Engineering LPN LP |
1 | 49 |
|
Price Retracement 23.600000381469727%
User512353 |
2026-09-08 01:16:15
Sierra_Chart Engineering LPN LP |
5 | 173 |
|
Supported method for a read-only 30-second volatility meter on Range Bar charts
UserOOM90 |
2026-09-08 00:26:54
UserOOM90 LPN LP |
0 | 37 |
|
Written clarification requested: CME market data usage, automated processing and data rete
flaminius |
2026-09-07 20:04:37
FuturesBod LPN LP |
2 | 63 |
|
TICK-NYSE
User816682 |
2026-09-07 16:44:24
Sierra_Chart Engineering LPN LP |
1 | 43 |
|
FYI---[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
blt |
2026-09-07 16:00:15
blt LPN LP |
0 | 51 |
|
Today's and Upcoming Upgrades - how to prepare?
maxima120 |
2026-09-07 15:44:44
Sierra_Chart Engineering LPN LP |
1 | 74 |
|
Candlesticks overlayed in wrong area
Axel44 |
2026-09-07 15:27:50
User708541 LPN LP |
2 | 57 |
|
volume profile width with TPO blocks
User140464 |
2026-09-07 07:59:30
User140464 LPN LP |
1 | 75 |
|
Recurring Chart Data Loading Issue – Screenshots Attached
User783391 |
2026-09-07 02:07:09
Sierra_Chart Engineering LPN LP |
9 | 187 |