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Support Board


Date/Time: Tue, 10 Nov 2026 18:55:10 +0000



Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering
2026-10-31 19:15:05
Sierra_Chart Engineering LPN LP
8 8427
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP
25 15319
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP
0 835
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP
2 1145
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP
0 5178
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP
56 23539
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP
6 8634
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP
8 7017
[Sticky] [Locked] - Videos
Sierra Chart Engineering
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP
53 108985
Trade DOM Speed and Responsiveness
dumblydorr
2026-11-10 18:53:58
dumblydorr LPN LP
0 1
Problem Authorizing User for a new Custom Study
Meklon
2026-11-10 18:08:56
Meklon LPN LP
2 62
Having lots of trouble connecting today - now cannot connect at all
User558370
2026-11-10 18:07:16
User558370 LPN LP
0 5
Sierra-TWS API: sell
user509211
2026-11-10 17:10:04
user509211 LPN LP
2 149
Request for Full Refund of $70 (Subscription & Remaining Balance)
User726310
2026-11-10 16:33:15
User726310 LPN LP
0 18
Trading Locked feature
User531621
2026-11-10 16:11:34
User531621 LPN LP
0 15
Trade order error - CQG order update. Status: Rejected
User12
2026-11-10 15:51:13
User12 LPN LP
0 17
Can't move stop loss on ES, but can in ZN
pinetrades
2026-11-10 15:12:32
User135243 LPN LP
9 120
My rel vol is not accurate
User968091
2026-11-10 15:07:31
John - SC Support LPN LP
1 29
Crosshair stuttering in 2929 - question about data-delay logging
User294167
2026-11-10 14:44:00
John - SC Support LPN LP
1 51
Indicator/Tool to automatically track Gaps from prior sessions?
maxm1987
2026-11-10 14:29:02
cmet LPN LP
8 2051
[Programming Help] - Cannot compile Custom Studies
jsob
2026-11-10 10:37:30
User623444 LPN LP
15 256
Connecting Prop account
User563703
2026-11-10 09:12:40
User135243 LPN LP
2 70
DTC paper-only attestation and service-change command binding (2980)
User526199
2026-11-10 08:10:11
User526199 LPN LP
0 42
Time and sales
User117347
2026-11-10 08:02:44
seandunaway LPN LP
2 77
[Programming Help] - subgraph attributes won't change
walt_IB
2026-11-10 00:35:08
walt_IB LPN LP
5 68
User defined variables - Spreadsheet system for trading
Judge Kilday
2026-11-09 19:02:43
Sawtooth LPN LP
3 103
Targets keep connecting when adding
ertrader
2026-11-09 17:14:46
ertrader LPN LP
2 62
Downgraded SC package
User904434
2026-11-09 17:03:23
John - SC Support LPN LP
1 54
Lucid trading and day traders.com = Data/trade service settings
User481839
2026-11-09 16:45:33
John - SC Support LPN LP
2 71
Chart Replay - P&L resets at midngight - FIX?
HeyUgly
2026-11-09 16:37:44
John - SC Support LPN LP
1 45
Request to Review CME Professional Classification for Non-Professional Market Data
DonIremmanuel
2026-11-09 16:31:47
John - SC Support LPN LP
1 56
Feature Request: Numbers Bars Sign Filter
Xeoh85
2026-11-09 15:56:36
John - SC Support LPN LP
1 52
Window pan stopped working
User978338
2026-11-09 15:50:57
John - SC Support LPN LP
3 90
Euronext Cash and Derivatives (MONEP) Level 2
User424285
2026-11-09 15:44:48
John - SC Support LPN LP
1 65
Copy Chart Drawings from Chart #'s does not copy any drawings
rayoone
2026-11-09 15:41:28
John - SC Support LPN LP
1 76
Saving Text Settings in Graphics Settings Preset [Feature Request]
Deenius
2026-11-09 14:17:52
John - SC Support LPN LP
1 78
Tools / Global and Symbol Cursor On
User679384
2026-11-09 14:12:05
John - SC Support LPN LP
1 69
Free Trial - Market Data Services Not Enabled
User413239
2026-11-09 14:01:49
John - SC Support LPN LP
1 68
Resetting Time Scale by Double-clicking [Feature Request]
Deenius
2026-11-09 09:21:20
Deenius LPN LP
3 466