Support Board
Date/Time: Tue, 11 Aug 2026 06:18:43 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 2100 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-23 15:23:57
Sierra_Chart Engineering LPN LP |
63 | 16284 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9601 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3523 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21508 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7516 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 2269 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6133 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107576 |
|
[Programming Help] - custom DTC trading service — new order not correlating with local order record
User144502 |
2026-08-11 06:13:50
Sierra_Chart Engineering LPN LP |
3 | 43 |
|
UPDATING CHARTBOOK
usataFX |
2026-08-11 04:50:59
Sierra_Chart Engineering LPN LP |
5 | 485 |
|
how do I could customise my candlestick charts?
b1u3lee |
2026-08-11 01:26:22
Sierra_Chart Engineering LPN LP |
3 | 82 |
|
Denali historical data length
caldie67 |
2026-08-11 01:25:17
Sierra_Chart Engineering LPN LP |
1 | 42 |
|
How does SierraChart decide a plugin is incompatible?
User166108 |
2026-08-11 01:24:18
Sierra_Chart Engineering LPN LP |
10 | 136 |
|
DOM Thin Bid/Ask Volume Bars during Combined Increments
Amped |
2026-08-11 01:16:41
Amped LPN LP |
1 | 18 |
|
VPOC color is spanning more than 1 price
joshtrader |
2026-08-11 01:07:50
Sierra_Chart Engineering LPN LP |
1 | 30 |
|
Re-installing WITHOUT my existing charts and files
User463211 |
2026-08-11 00:46:53
Sierra_Chart Engineering LPN LP |
2 | 37 |
|
Renko Bar sizes
doctor10 |
2026-08-11 00:45:06
Sierra_Chart Engineering LPN LP |
1 | 43 |
|
[Programming Help] - Need help with alert formula
Twiggy |
2026-08-10 23:12:42
Sawtooth LPN LP |
1 | 35 |
|
Menu looks strange
User137622 |
2026-08-10 22:08:35
Sierra_Chart Engineering LPN LP |
1 | 27 |
|
Second system not getting data
John M |
2026-08-10 22:07:32
Sierra_Chart Engineering LPN LP |
4 | 105 |
|
Why is Connection Bar continuing being green even when internet is off
User195597 |
2026-08-10 22:06:08
Sierra_Chart Engineering LPN LP |
7 | 177 |
|
SC2929 unresponsive during chartbook loading
User512353 |
2026-08-10 22:05:40
Sierra_Chart Engineering LPN LP |
21 | 537 |
|
Bid / Ask Depth Bars with tick compression.
joshtrader |
2026-08-10 21:48:06
joshtrader LPN LP |
0 | 23 |
|
Chart windows not keeping their settings
User840964 |
2026-08-10 17:31:07
User840964 LPN LP |
28 | 580 |
|
saved study collections don't appear in the control bar customization menu
User290454 |
2026-08-10 16:56:25
User290454 LPN LP |
4 | 49 |
|
[Programming Help] - ACSIL access to TPO Profile per-price occupancy
User589744 |
2026-08-10 16:55:51
User589744 LPN LP |
2 | 66 |
|
How can I make the VPOC extension start at the right edge of the TPO Profile?
User600795 |
2026-08-10 16:45:09
User600795 LPN LP |
0 | 22 |
|
2936 different shading behaviour
User273277 |
2026-08-10 16:29:34
User273277 LPN LP |
1 | 81 |
|
TICK-NYSE behavior seems different over the past 1-2 quarters
Sierra123 |
2026-08-10 16:08:38
Sierra123 LPN LP |
4 | 141 |
|
money not showing in the account
sandy |
2026-08-10 14:29:58
SC Support LPN LP |
2 | 41 |
|
Chartbooks not maintaining their last organized state z-order
SierraMatthew |
2026-08-10 12:52:41
SierraMatthew LPN LP |
37 | 898 |
|
BidVolume/AskVolume field - does the non-Market-Depth Full CME Group data tier include it?
chahreddine |
2026-08-09 22:47:00
chahreddine LPN LP |
0 | 42 |
|
[User Discussion] - failed free trial
User398710 |
2026-08-09 21:12:10
Sierra_Chart Engineering LPN LP |
1 | 43 |
|
Sierra mobile app
Silong |
2026-08-09 20:37:40
User752602 LPN LP |
12 | 9698 |
|
Add three days if possible
User266036 |
2026-08-09 20:02:07
Sierra_Chart Engineering LPN LP |
1 | 41 |