Support Board
Date/Time: Tue, 22 Sep 2026 14:40:48 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-09-12 22:00:15
Sierra_Chart Engineering LPN LP |
13 | 10783 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 1560 |
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-08-26 13:41:18
Sierra_Chart Engineering LPN LP |
3 | 3618 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18127 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3157 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4274 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 22488 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8034 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6520 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108160 |
|
Add Additional Symbol Issue, Gray Bars
Asad1939 |
2026-09-22 14:39:13
John - SC Support LPN LP |
1 | 34 |
|
Switching to CQG/Rithmic
Jimmyy |
2026-09-22 14:37:59
Jimmyy LPN LP |
10 | 590 |
|
IRONBEAM BROCKERAGE ACCOUNT
User166249 |
2026-09-22 14:36:03
John - SC Support LPN LP |
1 | 47 |
|
Delta and Volume at Price Data Changed After Market Close
User955871 |
2026-09-22 14:30:56
John - SC Support LPN LP |
1 | 39 |
|
Timeout error
User524690 |
2026-09-22 14:26:47
User524690 LPN LP |
0 | 7 |
|
Package 12 - VIX Volatility Index
lieatishfan |
2026-09-22 14:23:46
John - SC Support LPN LP |
1 | 36 |
|
professianl
User308367 |
2026-09-22 14:18:42
User308367 LPN LP |
0 | 5 |
|
price frozen - causght an unhandled exception in DTCmessageprocessor
User526075 |
2026-09-22 14:15:13
Sierra_Chart Engineering LPN LP |
1 | 13 |
|
v2949 - Quoteboards are gone
User135243 |
2026-09-22 14:10:34
Sierra_Chart Engineering LPN LP |
18 | 318 |
|
v2954
UserAR |
2026-09-22 13:51:44
Sierra_Chart Engineering LPN LP |
4 | 59 |
|
Numbers Above and Below Bid Pulling/Stack Column in Trading DOM
BA_Trades |
2026-09-22 13:10:53
Sierra_Chart Engineering LPN LP |
29 | 1338 |
|
Please Please help me I have 2 Problems
User870836 |
2026-09-22 12:51:37
User870836 LPN LP |
30 | 849 |
|
Data feeds
User58 |
2026-09-22 12:23:16
Sierra_Chart Engineering LPN LP |
7 | 480 |
|
Transparent Trade Drawings - Text Color
User551647 |
2026-09-22 08:59:03
User551647 LPN LP |
2 | 102 |
|
Is 'Stationary Text' broken?
Calculus |
2026-09-22 07:40:56
Calculus LPN LP |
7 | 148 |
|
Trade copier fail
User338995 |
2026-09-22 05:13:18
Sierra_Chart Engineering LPN LP |
1 | 38 |
|
Previous chart books
User773775 |
2026-09-22 04:08:17
User773775 LPN LP |
0 | 27 |
|
Historical data download thread signaled to stop
User462086 |
2026-09-22 04:06:14
Sierra_Chart Engineering LPN LP |
1 | 35 |
|
Deribit Starbase API (SBE / FIX 5.0) – Native Trading Execution in LD4?
BeardPower |
2026-09-22 03:32:39
Sierra_Chart Engineering LPN LP |
3 | 56 |
|
Build 2930 replay: when do Method 1 quote corrections apply, and what does the fill log sh
User432003 |
2026-09-22 00:58:07
User432003 LPN LP |
0 | 31 |
|
n_ACSIL::s_TradeStatistics: Stack corruption on 2954
User907968 |
2026-09-21 23:13:49
Sierra_Chart Engineering LPN LP |
3 | 70 |
|
New SIC 100oz Silver CME offering
JPO |
2026-09-21 22:42:14
Sierra_Chart Engineering LPN LP |
10 | 622 |
|
Loading third-party historical market depth data (.depth files) beyond the 90-day
User877866 |
2026-09-21 22:38:16
Sierra_Chart Engineering LPN LP |
1 | 64 |
|
Bitcoin futures 24/7 data
joshtrader |
2026-09-21 22:33:23
Sierra_Chart Engineering LPN LP |
3 | 389 |
|
TICK-NYSEMKT
User185135 |
2026-09-21 22:29:44
Sierra_Chart Engineering LPN LP |
1 | 73 |
|
JSON parse error: The document is empty.. Server text:
TriStar Trading |
2026-09-21 22:28:30
Sierra_Chart Engineering LPN LP |
1 | 80 |
|
Data gap
diecal67 |
2026-09-21 18:31:19
diecal67 LPN LP |
2 | 64 |
|
Question NES
User709400 |
2026-09-21 18:28:34
John - SC Support LPN LP |
3 | 54 |
|
GC (COMEX) Intraday data has no Bid/Ask, and depth records only 1 level
User763434 |
2026-09-21 18:18:41
John - SC Support LPN LP |
4 | 71 |
|
Esc Key to Exit Drawing Tool
Deenius |
2026-09-21 17:45:50
Deenius LPN LP |
2 | 52 |