Support Board
Date/Time: Wed, 29 Jul 2026 10:50:56 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-07-29 06:16:51
Sierra_Chart Engineering LPN LP |
1 | 637 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-23 15:23:57
Sierra_Chart Engineering LPN LP |
63 | 15458 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9323 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3298 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21248 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7325 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 2170 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 2106 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6026 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 5084 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107397 |
|
equities
Robert Wojczak |
2026-07-29 10:41:05
Robert Wojczak LPN LP |
2 | 34 |
|
Historical Market Depth not loading, no depth data found
afknbsm |
2026-07-29 09:56:12
Tr00pz LPN LP |
1 | 25 |
|
Chart windows not keeping their settings
User840964 |
2026-07-29 07:28:40
User840964 LPN LP |
12 | 183 |
|
Reused ticker symbols showing blended history from prior entity (Denali feed)
TonyCipriani |
2026-07-29 06:14:23
Sierra_Chart Engineering LPN LP |
19 | 362 |
|
[Programming Help] - GetBid/AskMarketLimitOrdersForPrice returns zero in standalone Trade DOM
User860690 |
2026-07-29 05:01:12
User860690 LPN LP |
6 | 244 |
|
Accuracy in backtesting when increasing replay speed
User351342 |
2026-07-29 04:45:03
Sawtooth LPN LP |
4 | 139 |
|
[Programming Help] - Pullback range line
User359273 |
2026-07-29 03:56:06
User359273 LPN LP |
0 | 16 |
|
Replay Trade Order Variance
Gradient |
2026-07-29 03:44:41
Gradient LPN LP |
2 | 98 |
|
The Absolute Need For Total Return Dividend Adjusted Charts.
User677437 |
2026-07-29 02:00:16
Sierra_Chart Engineering LPN LP |
4 | 359 |
|
Simulated trades are not recorded in Trade Activity Log (QC:0)
Albert |
2026-07-29 00:03:57
Albert LPN LP |
2 | 31 |
|
[Programming Help] - UnbundledTradeIndicator
coachted |
2026-07-28 22:19:11
Sierra_Chart Engineering LPN LP |
2 | 44 |
|
RSX26-ICEUS Error: user is not authorized to execute query for one or more of the specifie
User126012 |
2026-07-28 22:14:05
Sierra_Chart Engineering LPN LP |
1 | 42 |
|
DOM REPLAY ISSUES
User110225 |
2026-07-28 20:27:00
John - SC Support LPN LP |
1 | 24 |
|
Market Depth (DOM) shows empty or incorrect values during Replay
User808121 |
2026-07-28 19:59:09
John - SC Support LPN LP |
1 | 27 |
|
Using AI in conjunction with Sierra Chart.
cgarrad |
2026-07-28 19:49:41
PapaSoma LPN LP |
21 | 5061 |
|
[Programming Help] - Line Label LL_DISPLAY_NAME
User92573 |
2026-07-28 16:58:57
User92573 LPN LP |
2 | 103 |
|
Remove subscription for unwanted User Defined Studies
MarkusK |
2026-07-28 16:47:57
John - SC Support LPN LP |
5 | 66 |
|
Volume by Price - Settings
User92573 |
2026-07-28 16:41:05
User92573 LPN LP |
4 | 57 |
|
Can Allocation Trade Account Multiplier place extra contracts at target 1?
User214239 |
2026-07-28 16:07:36
User214239 LPN LP |
0 | 35 |
|
Question on Features
User518468 |
2026-07-28 15:55:12
John - SC Support LPN LP |
1 | 40 |
|
Large Volume Trade Indicator
coachted |
2026-07-28 15:37:11
John - SC Support LPN LP |
1 | 39 |
|
profit management
Robert Wojczak |
2026-07-28 13:44:29
Robert Wojczak LPN LP |
2 | 39 |
|
Protected Custom Study Vendor Setup
User785809 |
2026-07-28 13:24:18
John - SC Support LPN LP |
1 | 44 |
|
include F.US.TWN SGX FTSE Taiwan Index Futures
Chap |
2026-07-28 13:23:06
John - SC Support LPN LP |
2 | 829 |
|
Market Profile Blocks Chart Inaccurate
bobstone249 |
2026-07-28 13:11:26
John - SC Support LPN LP |
5 | 79 |
|
10 second delay when auto opening a chartbook
krahmani188417 |
2026-07-28 13:06:54
John - SC Support LPN LP |
5 | 126 |
|
Chart data and footprint data not matchig.
User836008 |
2026-07-28 12:28:14
User836008 LPN LP |
1 | 55 |
|
Subject: Historical vs Real-Time Bid/Ask Volume Consistency — Bid Volume vs Ask Volume & N
Owen_Jay |
2026-07-28 09:02:52
Owen_Jay LPN LP |
2 | 65 |