Support Board
Date/Time: Wed, 28 Oct 2026 13:15:40 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - EUREX Data Feed Server Changes - Restart Sierra Chart Required
Sierra_Chart Engineering |
2026-10-27 14:31:40
Sierra_Chart Engineering LPN LP |
2 | 304 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP |
25 | 14511 |
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-18 22:24:16
Sierra_Chart Engineering LPN LP |
7 | 7000 |
|
[Sticky] [Locked] - NASDAQ Data Issues 2026-10-14 and 2026-10-15
Sierra_Chart Engineering |
2026-10-15 19:56:25
Sierra_Chart Engineering LPN LP |
1 | 583 |
|
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering |
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP |
0 | 522 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 962 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 2157 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18863 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3683 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4899 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 23290 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8461 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6869 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108781 |
|
Deterministic Safe Mode startup before automatic login
Richard Chinn |
2026-10-28 13:02:42
Richard Chinn LPN LP |
0 | 5 |
|
"Not connected" - no data feed at all working (trial period started 10 hours ago)
godfatherj |
2026-10-28 12:59:53
User135243 LPN LP |
1 | 11 |
|
ACSIL Order Quantity - resolved
User92573 |
2026-10-28 12:52:02
User92573 LPN LP |
0 | 17 |
|
Account expired
User570415 |
2026-10-28 10:04:38
User570415 LPN LP |
2 | 30 |
|
Bar Delta (AskV-BidV) shows 0 on historical XAUUSD 5min bars after reinstall
erbaoerbao |
2026-10-28 06:46:31
Sierra_Chart Engineering LPN LP |
1 | 36 |
|
Windows and Tabs
rondawes |
2026-10-28 02:53:16
Sierra_Chart Engineering LPN LP |
9 | 644 |
|
How do i highlight a region on my charts?
b1u3lee |
2026-10-28 02:37:41
b1u3lee LPN LP |
10 | 169 |
|
[User Discussion] - Bar Delta (AskV-BidV) shows 0 on historical XAUUSD 5min bars after reinstall
erbaoerbao |
2026-10-28 01:30:58
erbaoerbao LPN LP |
0 | 20 |
|
Spreadsheet System for Trading not submitting automated simulated orders
User993440 |
2026-10-28 00:11:40
User993440 LPN LP |
0 | 29 |
|
[User Discussion] - Prop Firms Who Accept Automated Trading Using Sierra Chart Studies
bobstone249 |
2026-10-27 22:48:48
rondawes LPN LP |
1 | 100 |
|
Lagging data feed
Jimmyy |
2026-10-27 21:00:06
User719512 LPN LP |
25 | 954 |
|
Issue with Version 2969 Time and Sales Price Study
ForgivingComputers.com |
2026-10-27 17:40:46
ForgivingComputers.com LPN LP |
2 | 127 |
|
New versions of Sierra Charts crashing on loading
User231624 |
2026-10-27 17:37:03
ForgivingComputers.com LPN LP |
2 | 145 |
|
[User Discussion] - Saving chart windows positions?
User132748 |
2026-10-27 17:25:56
User833459 LPN LP |
3 | 2704 |
|
Unable to use/see complete Chartbook on Laptop versus Desktop
User643426 |
2026-10-27 17:15:13
User833459 LPN LP |
5 | 952 |
|
Third-party developer: answering questions on the Support Board
User833459 |
2026-10-27 17:00:30
John - SC Support LPN LP |
3 | 291 |
|
DOM Horizontal Lines Not Aligned
User141917 |
2026-10-27 16:14:42
blt LPN LP |
5 | 157 |
|
FESX data feed issue: incorrect offer volumes in DOM
User197029 |
2026-10-27 15:33:17
Sierra_Chart Engineering LPN LP |
12 | 239 |
|
[Programming Help] - DTC Order sending only sends sell orders but not buy order.
User370774 |
2026-10-27 14:45:11
Sierra_Chart Engineering LPN LP |
7 | 668 |
|
Data connection
User882391 |
2026-10-27 14:06:27
User882391 LPN LP |
55 | 2344 |
|
Attached Order Reward Risk when Modifying
User82146 |
2026-10-27 13:19:45
John - SC Support LPN LP |
7 | 118 |
|
TP/SL Simple Bracket Targets Change Intermittently
Smnitro1 |
2026-10-27 13:18:24
John - SC Support LPN LP |
10 | 284 |
|
[Programming Help] - cannot get time in ATBB
walt_IB |
2026-10-27 12:59:24
walt_IB LPN LP |
6 | 90 |
|
[User Discussion] - NQ overnight gaps
User623444 |
2026-10-27 10:53:06
User623444 LPN LP |
3 | 221 |