Support Board
Date/Time: Sun, 04 Oct 2026 09:14:26 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-03 03:07:55
Sierra_Chart Engineering LPN LP |
5 | 4423 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-02 06:03:56
Sierra_Chart Engineering LPN LP |
20 | 11995 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 610 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 1790 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18352 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3327 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4461 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 22765 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8164 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6638 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108374 |
|
Unwanted Historical Daily download at 00:00 local time
User951086 |
2026-10-04 07:33:03
User951086 LPN LP |
0 | 8 |
|
CBOE Global Indexes Additional - No data on some tickers
Rui S |
2026-10-04 00:01:04
Sierra_Chart Engineering LPN LP |
5 | 99 |
|
Feature Request: Support for Crypto Market Cap/Dominance Data Feed (CoinGecko or similar)
TonyCipriani |
2026-10-03 23:49:52
TonyCipriani LPN LP |
2 | 404 |
|
Chart Settings Tick Size and Symbol Settings Keep Changing
User418340 |
2026-10-03 23:30:30
User418340 LPN LP |
0 | 27 |
|
Verify Trading Account - is a market data subscription at the broker required?
User859110 |
2026-10-03 22:13:54
Sierra_Chart Engineering LPN LP |
1 | 37 |
|
Immediate cancel of trial
User817144 |
2026-10-03 22:10:50
Sierra_Chart Engineering LPN LP |
1 | 35 |
|
Encryption stream error/failed to download installer program due to an error Request ID 2
User582283 |
2026-10-03 22:08:53
Sierra_Chart Engineering LPN LP |
3 | 89 |
|
Suspicious cumulative delta - Trades data
User944318 |
2026-10-03 22:04:24
Sierra_Chart Engineering LPN LP |
1 | 25 |
|
Historical tick-data completeness question for one CME options symbol/date
User732653 |
2026-10-03 19:36:33
Sierra_Chart Engineering LPN LP |
1 | 32 |
|
Trial extension
User666388 |
2026-10-03 13:28:00
User666388 LPN LP |
2 | 55 |
|
File → Send File to User returns HTTP error despite SUCCESS response
User751877 |
2026-10-03 11:42:32
User751877 LPN LP |
0 | 25 |
|
Denali Data Feed disconnected 2026-10-02 04:42 ET and did not reconnect
User745789 |
2026-10-03 07:55:35
Sierra_Chart Engineering LPN LP |
3 | 72 |
|
My past trade logs with Teton - Dorman
Jimmyy |
2026-10-03 03:05:00
User61168 LPN LP |
30 | 1395 |
|
Check Payment Record
User202505tftc1 |
2026-10-03 02:16:26
User202505tftc1 LPN LP |
0 | 32 |
|
trading stocks
User790187 |
2026-10-03 00:58:58
Sierra_Chart Engineering LPN LP |
1 | 52 |
|
Historical Market Depth Data
noumantrades |
2026-10-02 23:10:04
noumantrades LPN LP |
0 | 35 |
|
Reward / Risk Tool change after Sierra update
User359698 |
2026-10-02 22:20:32
Sierra_Chart Engineering LPN LP |
3 | 126 |
|
During large amounts of volume losing data for a period of time
austintradez91 |
2026-10-02 21:36:05
austintradez91 LPN LP |
3 | 123 |
|
Nymex-CL Pricing
User841161 |
2026-10-02 20:31:11
John - SC Support LPN LP |
4 | 80 |
|
Global Cursor Not Working in Version 2963
Deenius |
2026-10-02 20:26:01
Deenius LPN LP |
4 | 73 |
|
External code using SC market data
SKZ90 |
2026-10-02 19:54:52
John - SC Support LPN LP |
1 | 65 |
|
Trade order issues
Asad1939 |
2026-10-02 19:51:37
John - SC Support LPN LP |
1 | 64 |
|
Clearing Firm or IB Risk Management options with Teton Order Routing
User28706 |
2026-10-02 19:45:30
Sierra_Chart Engineering LPN LP |
1 | 50 |
|
ALERT TIME OFF BY 6 HOURS
User452635 |
2026-10-02 19:25:42
Sierra_Chart Engineering LPN LP |
1 | 44 |
|
Quoteboard issue v2957 - Right-click context menu selection is applying to wrong symbol
n8trading |
2026-10-02 19:24:51
Sierra_Chart Engineering LPN LP |
9 | 192 |
|
v2960 Cannot set Horizontal Ray TextColor from s_UseTool
User719512 |
2026-10-02 16:56:22
User719512 LPN LP |
6 | 218 |
|
Trade Chart
User255709 |
2026-10-02 15:33:15
User255709 LPN LP |
6 | 95 |
|
Chart sometimes not updating in real time.
User414202 |
2026-10-02 14:30:10
John - SC Support LPN LP |
1 | 52 |