Support Board
Date/Time: Tue, 27 Oct 2026 17:24:30 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - EUREX Data Feed Server Changes - Restart Sierra Chart Required
Sierra_Chart Engineering |
2026-10-27 14:31:40
Sierra_Chart Engineering LPN LP |
2 | 178 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP |
25 | 14406 |
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-18 22:24:16
Sierra_Chart Engineering LPN LP |
7 | 6942 |
|
[Sticky] [Locked] - NASDAQ Data Issues 2026-10-14 and 2026-10-15
Sierra_Chart Engineering |
2026-10-15 19:56:25
Sierra_Chart Engineering LPN LP |
1 | 573 |
|
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering |
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP |
0 | 510 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 952 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 2138 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18852 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3674 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4889 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 23281 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8456 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6862 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108770 |
|
Unable to use/see complete Chartbook on Laptop versus Desktop
User643426 |
2026-10-27 17:15:13
User833459 LPN LP |
5 | 917 |
|
Third-party developer: answering questions on the Support Board
User833459 |
2026-10-27 17:00:30
John - SC Support LPN LP |
3 | 262 |
|
How do i highlight a region on my charts?
b1u3lee |
2026-10-27 16:58:08
John - SC Support LPN LP |
8 | 139 |
|
DOM Horizontal Lines Not Aligned
User141917 |
2026-10-27 16:14:42
blt LPN LP |
5 | 132 |
|
FESX data feed issue: incorrect offer volumes in DOM
User197029 |
2026-10-27 15:33:17
Sierra_Chart Engineering LPN LP |
12 | 199 |
|
[Programming Help] - DTC Order sending only sends sell orders but not buy order.
User370774 |
2026-10-27 14:45:11
Sierra_Chart Engineering LPN LP |
7 | 660 |
|
Data connection
User882391 |
2026-10-27 14:06:27
User882391 LPN LP |
55 | 2330 |
|
Attached Order Reward Risk when Modifying
User82146 |
2026-10-27 13:19:45
John - SC Support LPN LP |
7 | 102 |
|
TP/SL Simple Bracket Targets Change Intermittently
Smnitro1 |
2026-10-27 13:18:24
John - SC Support LPN LP |
10 | 266 |
|
[Programming Help] - cannot get time in ATBB
walt_IB |
2026-10-27 12:59:24
walt_IB LPN LP |
6 | 74 |
|
[User Discussion] - NQ overnight gaps
User623444 |
2026-10-27 10:53:06
User623444 LPN LP |
3 | 215 |
|
TPO charts are missing
gz6969 |
2026-10-27 09:57:03
gz6969 LPN LP |
3 | 73 |
|
Problem in DOM Euro Stoxx 50
User144206 |
2026-10-27 09:12:23
kremat0r LPN LP |
6 | 180 |
|
Unknown SCID Open marker and quote-side allocation in US equity data
Pintofj |
2026-10-27 05:18:04
Sierra_Chart Engineering LPN LP |
4 | 325 |
|
Trial Account SC data feed setup
User908976 |
2026-10-27 05:17:20
Sierra_Chart Engineering LPN LP |
2 | 159 |
|
[minor] v2978 header changes
User719512 |
2026-10-27 03:46:06
Sierra_Chart Engineering LPN LP |
1 | 62 |
|
Intraday File Flush Time in Milliseconds - missing in 2973?
gcUserStudies |
2026-10-27 01:08:11
Sierra_Chart Engineering LPN LP |
1 | 56 |
|
[User Discussion] - Help with formula for rsi type style cross alert
Twiggy |
2026-10-26 21:30:46
Twiggy LPN LP |
4 | 47 |
|
DOM Problem
nicktrader |
2026-10-26 20:47:09
Sierra_Chart Engineering LPN LP |
2 | 70 |
|
Moving child windows by 1 pixel
User512353 |
2026-10-26 19:58:52
User719512 LPN LP |
2 | 103 |
|
Subject: Pre-purchase questions — FDAX/CL historical data and ACSIL backtesting
User471809 |
2026-10-26 19:47:30
John - SC Support LPN LP |
3 | 156 |
|
Multiple accounts
User572037 |
2026-10-26 19:41:00
John - SC Support LPN LP |
1 | 41 |
|
I would like to request a refund
User727721 |
2026-10-26 19:33:39
John - SC Support LPN LP |
1 | 68 |
|
Feature request: Move to breakeven based on average entry price
User512353 |
2026-10-26 19:14:44
John - SC Support LPN LP |
1 | 52 |
|
TAL Profit Loss Total Not Functioning Properly
User216753 |
2026-10-26 18:34:35
Sierra_Chart Engineering LPN LP |
3 | 93 |