Support Board
Date/Time: Thu, 12 Nov 2026 20:09:30 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-31 19:15:05
Sierra_Chart Engineering LPN LP |
8 | 8634 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP |
25 | 15429 |
|
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering |
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP |
0 | 860 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 1157 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 5218 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 23568 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8656 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 7031 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 109004 |
|
Temporarly pause data feed during my vacation time
User205052 |
2026-11-12 19:36:35
User205052 LPN LP |
25 | 1646 |
|
No real-time data for ESZ26-CME since 06:24:53 UTC (SC Data)
Ovy |
2026-11-12 19:15:26
Ovy LPN LP |
2 | 61 |
|
CQG Data
User684034 |
2026-11-12 18:27:59
User684034 LPN LP |
22 | 840 |
|
Incorrect data/visual display?
ASTrader036 |
2026-11-12 18:24:43
ASTrader036 LPN LP |
0 | 11 |
|
Volume by Price: (SG6) Colors Bleed Through Value Area (SG20) ln:50 Has no effect
User708541 |
2026-11-12 17:59:02
User708541 LPN LP |
4 | 77 |
|
Random Freezing of the chart
LongShortz |
2026-11-12 17:13:08
John - SC Support LPN LP |
22 | 1443 |
|
Graphic Settings
User688525 |
2026-11-12 15:48:17
John - SC Support LPN LP |
2 | 42 |
|
Trade DOM Speed and Responsiveness
dumblydorr |
2026-11-12 15:38:38
User719512 LPN LP |
18 | 361 |
|
DOM
AKR |
2026-11-12 15:21:05
John - SC Support LPN LP |
11 | 329 |
|
ICE Futures Europe (FTSE 100 futures) data availability and historical data
Montosca |
2026-11-12 15:02:49
John - SC Support LPN LP |
5 | 106 |
|
Trade DOM settings not taking effect
Velimir |
2026-11-12 14:55:13
John - SC Support LPN LP |
4 | 352 |
|
Changing a Custom Symbol Via ACSIL
User900285 |
2026-11-12 03:12:56
User900285 LPN LP |
0 | 43 |
|
Indicator Value Label not legible
Trader8080 |
2026-11-11 22:42:53
John - SC Support LPN LP |
5 | 78 |
|
[Programming Help] - Cannot compile Custom Studies
jsob |
2026-11-11 21:36:18
Sierra_Chart Engineering LPN LP |
17 | 337 |
|
Before buying Package 11: real-time CME data options for Numbers Bars with a funded Lucid (prop) account (account: kwin1981)
User643122 |
2026-11-11 20:35:21
John - SC Support LPN LP |
1 | 70 |
|
Feature Request: ACSIL Functions for MDI Window Positioning and Multi-Monitor/Desktop Supp
User396 |
2026-11-11 19:06:17
Sierra_Chart Engineering LPN LP |
4 | 565 |
|
[Locked] - Sierra Chart Policy on Artificial Intelligence!
Sierra_Chart Engineering |
2026-11-11 18:19:18
Sierra_Chart Engineering LPN LP |
2 | 654 |
|
IBKR futures option symbol
WheresMoney |
2026-11-11 18:04:18
WheresMoney LPN LP |
2 | 58 |
|
VXD (Cboe DJIA Volatility Index) availability in Cboe Global Indices data
t3chn0l0gyst |
2026-11-11 17:46:59
John - SC Support LPN LP |
1 | 42 |
|
NO market statistics data?
User244327 |
2026-11-11 17:28:04
User244327 LPN LP |
1 | 48 |
|
Chart Replay - P&L resets at midngight - FIX?
HeyUgly |
2026-11-11 17:27:54
Tony LPN LP |
2 | 79 |
|
Build 2982: market depth historical graph
User117347 |
2026-11-11 17:07:44
John - SC Support LPN LP |
1 | 78 |
|
ACSIL programming concept questions
User512353 |
2026-11-11 16:22:39
User719512 LPN LP |
1 | 61 |
|
[User Discussion] - Question
User437588 |
2026-11-11 15:21:48
User437588 LPN LP |
0 | 50 |
|
Allowed use: own ACSIL study on historical CME tick data, export of study results only
User365934 |
2026-11-11 13:46:00
John - SC Support LPN LP |
1 | 68 |
|
Running Sierra Chart with a custom ACSIL DLL on a VPS - licence and CME real-time data
User291209 |
2026-11-11 13:41:45
John - SC Support LPN LP |
1 | 71 |
|
Camarilla pivot point(Formula type 5) S6 & R6 not plotting
User763335 |
2026-11-11 05:15:06
User751630 LPN LP |
7 | 1451 |
|
DTC paper-only attestation and service-change command binding (2980)
User526199 |
2026-11-11 03:21:18
Sierra_Chart Engineering LPN LP |
1 | 142 |
|
Problem Authorizing User for a new Custom Study
Meklon |
2026-11-11 01:24:34
User719512 LPN LP |
5 | 141 |
|
[Programming Help] - Custom Study Remote Build or custom study enumeration changes lately??
User275839 |
2026-11-10 22:38:40
User275839 LPN LP |
3 | 73 |