Support Board
Date/Time: Tue, 20 Oct 2026 22:09:20 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP |
25 | 13632 |
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[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-18 22:24:16
Sierra_Chart Engineering LPN LP |
7 | 6106 |
|
[Sticky] [Locked] - NASDAQ Data Issues 2026-10-14 and 2026-10-15
Sierra_Chart Engineering |
2026-10-15 19:56:25
Sierra_Chart Engineering LPN LP |
1 | 420 |
|
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering |
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP |
0 | 366 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 855 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 2049 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18686 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3571 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4760 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 23141 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8382 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6796 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108641 |
|
Request For An Additional Setting Option For the VWAP and VbP Studies
ged |
2026-10-20 21:54:41
ameetmedi LPN LP |
10 | 2347 |
|
question
User192420 |
2026-10-20 21:24:32
John - SC Support LPN LP |
1 | 13 |
|
REQUEST: Allow items to the right of the DOM
pinetrades |
2026-10-20 21:22:31
John - SC Support LPN LP |
1 | 14 |
|
TAL results change after initial display
walt_IB |
2026-10-20 19:53:05
walt_IB LPN LP |
0 | 17 |
|
Trial Version User cannot create or Import IntraDay chart
User510765 |
2026-10-20 19:33:23
John - SC Support LPN LP |
1 | 21 |
|
Delayed Order Closing – Technical Support Request
User613910 |
2026-10-20 18:45:05
John - SC Support LPN LP |
1 | 35 |
|
Trade Simulation Mode - market orders no longer filling on MGCZ26 (Sim1) while data is live
User142031 |
2026-10-20 18:31:14
John - SC Support LPN LP |
1 | 24 |
|
Pulling/stacking of bid/ask, MBO (on DOM) Relative volume - Not working
User509533 |
2026-10-20 18:15:41
John - SC Support LPN LP |
3 | 55 |
|
Subinstance Automatically Connects Main Instance to Data Feed
User841161 |
2026-10-20 17:50:30
User841161 LPN LP |
0 | 16 |
|
Nano ES futures - attached orders adjusting on parent fill when setting NO
kbdunn |
2026-10-20 17:26:23
kbdunn LPN LP |
2 | 37 |
|
Help！I suddenly cant log into SC properly; the login is timeout error
User183286 |
2026-10-20 16:33:24
John - SC Support LPN LP |
1 | 37 |
|
TP/SL Simple Bracket Targets Change Intermittently
Smnitro1 |
2026-10-20 16:25:43
John - SC Support LPN LP |
3 | 120 |
|
Live Data feed still delayed
Billion Flow |
2026-10-20 16:23:15
John - SC Support LPN LP |
5 | 77 |
|
Versioned custom study DLL name: ARM64 form, and a number higher than the running version
cferry |
2026-10-20 16:12:13
Sierra_Chart Engineering LPN LP |
2 | 117 |
|
How to feed my own data to SC?
maxima120 |
2026-10-20 16:01:20
Sierra_Chart Engineering LPN LP |
2 | 109 |
|
Below Bid and Above Ask - access
Sudhirc |
2026-10-20 15:48:38
Sierra_Chart Engineering LPN LP |
1 | 43 |
|
Rithmic Direct - DTC keeps reconnecting; charts and Dom are frozen
User579915 |
2026-10-20 15:45:44
Sierra_Chart Engineering LPN LP |
2 | 46 |
|
Plans for Multi-Factor Authentication?
User925540 |
2026-10-20 15:31:14
Sierra_Chart Engineering LPN LP |
38 | 3630 |
|
[Programming Help] - ACSIL — Positioning a historical bar at a specified horizontal chart location
User623444 |
2026-10-20 14:16:26
John - SC Support LPN LP |
1 | 30 |
|
Αdditional questions
User192420 |
2026-10-20 13:47:44
John - SC Support LPN LP |
1 | 43 |
|
Large Volume Trade Indicator – marker size proportional to actual trade volume
NikE3 |
2026-10-20 13:45:51
John - SC Support LPN LP |
1 | 74 |
|
Package 3 only for historical CME tick data (MNQ/NQ/ES/MES)?
User192420 |
2026-10-20 13:20:12
John - SC Support LPN LP |
1 | 60 |
|
Sierra Chart Trial- Unable to connect to data feed
User537679 |
2026-10-20 09:50:42
User135243 LPN LP |
1 | 43 |
|
AvailableFunds balance not updating in realtime
c_currency |
2026-10-20 07:57:59
user2732 LPN LP |
9 | 395 |
|
[User Discussion] - VIX alternative for NQ/ES on Denali
User449884 |
2026-10-19 22:11:31
User449884 LPN LP |
0 | 58 |
|
submit a trade order from the Reward/Risk
rededge |
2026-10-19 20:37:46
Sierra_Chart Engineering LPN LP |
9 | 150 |