Support Board
Date/Time: Fri, 30 Jan 2026 15:56:04 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Critical Update for Sierra Chart Timers 2867 through 2869 | OS vs. SC Timers | 4 MS!
Sierra_Chart Engineering |
2026-01-27 06:10:01
Sierra_Chart Engineering LPN LP |
2 | 462 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-01-21 18:16:36
Sierra_Chart Engineering LPN LP |
58 | 8476 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2025-12-31 03:18:31
Sierra_Chart Engineering LPN LP |
5 | 3615 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 898 |
|
[Sticky] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2025-12-07 08:47:35
Sierra_Chart Engineering LPN LP |
51 | 15855 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 995 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 4775 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 3789 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 1874 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 105467 |
|
Installation error:maximum number of retries encountered
User789875 |
2026-01-30 15:55:25
John - SC Support LPN LP |
2 | 27 |
|
Stuck data on all chartbooks
User909252 |
2026-01-30 15:53:35
John - SC Support LPN LP |
1 | 8 |
|
Trade Management Hot Keys
Cileron |
2026-01-30 15:47:39
John - SC Support LPN LP |
7 | 139 |
|
2870 adds lag switching to chartbooks with a trade window active.
Mike456039 |
2026-01-30 15:45:44
John - SC Support LPN LP |
5 | 147 |
|
Clarification on CME Real-Time Data Requirements and Broker Eligibility
User802817 |
2026-01-30 15:44:30
John - SC Support LPN LP |
1 | 15 |
|
TPO charts no updating
User922418 |
2026-01-30 15:42:15
User922418 LPN LP |
2 | 31 |
|
Timeout Error When Logging In Sierra Chart Desktop Client (Mobile Hotspot Also Failed)
User938322 |
2026-01-30 15:41:04
John - SC Support LPN LP |
1 | 12 |
|
export volume at price data to txt file
userlk0m |
2026-01-30 15:39:07
userlk0m LPN LP |
0 | 1 |
|
Downloading historical market depth data
User878368 |
2026-01-30 15:35:40
John - SC Support LPN LP |
1 | 27 |
|
Chart disconnect issues
User223734 |
2026-01-30 15:33:28
John - SC Support LPN LP |
17 | 513 |
|
Please Please help me I have 2 Problems
User870836 |
2026-01-30 15:32:50
John - SC Support LPN LP |
17 | 168 |
|
symbols in audible alarms
User472677 |
2026-01-30 15:32:07
John - SC Support LPN LP |
1 | 24 |
|
DPL anomaly - help please.
The 2 Minute Trader |
2026-01-30 15:29:43
John - SC Support LPN LP |
1 | 22 |
|
moving chart vertical issue
User278398 |
2026-01-30 15:27:23
John - SC Support LPN LP |
5 | 861 |
|
Prop firm wants direct confirmation regarding connection state and execution handling
Harleking |
2026-01-30 15:23:27
John - SC Support LPN LP |
1 | 53 |
|
Trades data not available
User124881 |
2026-01-30 14:48:30
User124881 LPN LP |
0 | 4 |
|
Changing the Colors of the Menu Bar and Chart Shortcut Menu
Deenius |
2026-01-30 14:47:25
Deenius LPN LP |
0 | 5 |
|
Diagonal Delta option for Number Bars
HeyUgly |
2026-01-30 14:45:51
User172835 LPN LP |
56 | 3984 |
|
ETH and RTH Candles?
anthonyvegas |
2026-01-30 14:42:05
Sawtooth LPN LP |
4 | 94 |
|
All windows open at start up
User415862 |
2026-01-30 14:03:04
User415862 LPN LP |
0 | 7 |
|
Data freeze at 7:30am
User383986 |
2026-01-30 13:58:27
User43540 LPN LP |
7 | 178 |
|
Random Freezing of the chart
LongShortz |
2026-01-30 13:33:34
LongShortz LPN LP |
3 | 77 |
|
Remove ADFN orders from chart
funbun |
2026-01-30 11:09:43
Xeoh85 LPN LP |
5 | 1757 |
|
New Instance: installation error
mlt124000 |
2026-01-30 09:03:35
mlt124000 LPN LP |
5 | 53 |
|
Any solution for jumpy chart windows on SC v.2867 on Mac/Crossover?
rupho |
2026-01-30 07:34:26
rupho LPN LP |
10 | 238 |
|
[User Discussion] - Settings for Linux
User165981 |
2026-01-30 03:53:33
User165981 LPN LP |
3 | 64 |
|
Trade tool as in TradingView
al-right |
2026-01-30 03:45:26
andreaslovesstocks LPN LP |
40 | 5653 |
|
CME Data Freezing
User725043 |
2026-01-30 00:03:51
Sierra_Chart Engineering LPN LP |
5 | 126 |
|
daily information
coachted |
2026-01-29 22:22:14
John - SC Support LPN LP |
7 | 202 |
|
Requestion telephone support
User922418 |
2026-01-29 22:15:48
John - SC Support LPN LP |
1 | 35 |