Support Board
Date/Time: Fri, 25 Sep 2026 17:23:05 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-09-25 01:09:47
Sierra_Chart Engineering LPN LP |
16 | 11158 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 283 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 1640 |
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-08-26 13:41:18
Sierra_Chart Engineering LPN LP |
3 | 3751 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18180 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3211 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4331 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 22561 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8067 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6562 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108222 |
|
TRIAL Activation "Not Connected"
floofem |
2026-09-25 17:20:46
SC Support LPN LP |
7 | 136 |
|
XBTUSD-BMEX,scid & dly data stopped on Sept 16th?
weav |
2026-09-25 17:08:19
weav LPN LP |
0 | 4 |
|
Setting study DLL module function objects to indicate DLL is not loaded
User153286 |
2026-09-25 17:05:01
User153286 LPN LP |
5 | 70 |
|
Delay of data
User406746 |
2026-09-25 17:04:52
John - SC Support LPN LP |
1 | 7 |
|
GDI Drawing Custom Study Broken After Updating Sierra Charts
mnill |
2026-09-25 16:56:06
User719512 LPN LP |
2 | 33 |
|
Services
JP4INV |
2026-09-25 16:53:27
JP4INV LPN LP |
0 | 6 |
|
I OPENED AN ACCOUNT ALTHOUGH MY TRIAL IS ACTIVE ACCOUNT IS RESTRICTED
User201206 |
2026-09-25 16:28:37
User201206 LPN LP |
0 | 19 |
|
chart values/ cross hair tool
User531621 |
2026-09-25 16:16:37
User531621 LPN LP |
10 | 123 |
|
Data Still Delayed
User801986 |
2026-09-25 16:06:01
John - SC Support LPN LP |
4 | 55 |
|
MY TRIAL ENDED BEFORE I EVEN USED IT
masked01 |
2026-09-25 16:03:45
John - SC Support LPN LP |
1 | 24 |
|
Request for Trial Period Restore Account name Faisal85
Faisal Shabbir |
2026-09-25 16:01:57
John - SC Support LPN LP |
3 | 53 |
|
Volume Area Lines
User92573 |
2026-09-25 16:01:26
John - SC Support LPN LP |
1 | 22 |
|
Inverted Chart Bug: When modifying drawings copied from another chart, they delete/vanish
HumblyTrading |
2026-09-25 16:01:02
TonyCipriani LPN LP |
22 | 1829 |
|
Lagging data feed
Jimmyy |
2026-09-25 15:51:39
John - SC Support LPN LP |
14 | 514 |
|
Merged TPOs highlighted?
User966246 |
2026-09-25 15:32:48
John - SC Support LPN LP |
1 | 25 |
|
BTC volume + delta combined by all exchanges
poppadog |
2026-09-25 15:29:49
John - SC Support LPN LP |
1 | 26 |
|
REQUEST ON EXTENSION OF FREE TRIAL
Tycoon |
2026-09-25 14:59:37
John - SC Support LPN LP |
1 | 37 |
|
SC Data not enabled on package
User719037 |
2026-09-25 14:58:16
John - SC Support LPN LP |
1 | 43 |
|
Cannot get SC Data feed on Trial Package
User381576 |
2026-09-25 14:57:43
John - SC Support LPN LP |
1 | 67 |
|
My 22-day trial is active, but the account still shows “Restricted.
User946165 |
2026-09-25 14:47:48
John - SC Support LPN LP |
1 | 35 |
|
v2958 - recompile for define CHART_ARRAYS_AS_DOUBLE
User719512 |
2026-09-25 06:47:11
User719512 LPN LP |
0 | 42 |
|
ZQ Contracts Add request
BTFly |
2026-09-25 05:50:38
Sierra_Chart Engineering LPN LP |
1 | 34 |
|
Chart does not refresh simulated position / order fills after changing T&CQ Symbol
tomas262 |
2026-09-25 00:24:13
Sierra_Chart Engineering LPN LP |
5 | 198 |
|
New installation on the same computer cannot log in:
User422396 |
2026-09-25 00:03:35
Sierra Chart - Max LPN LP |
2 | 53 |
|
Invert prices setting showing 0 as price.
aznking12 |
2026-09-24 22:45:40
user2732 LPN LP |
6 | 145 |
|
Orders on Chart at Same Price
infpz |
2026-09-24 22:12:42
John - SC Support LPN LP |
5 | 1034 |
|
How to switch from demo to live
Bogdan Gawlas |
2026-09-24 20:45:03
John - SC Support LPN LP |
1 | 33 |
|
CME data freeze periods / gaps
User308424 |
2026-09-24 18:42:43
John - SC Support LPN LP |
1 | 44 |
|
FDAX tick history
tombalabomba1 |
2026-09-24 17:57:03
John - SC Support LPN LP |
1 | 37 |