Support Board
Date/Time: Tue, 25 Aug 2026 21:41:16 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] - Teton CME Price Multiplier Issue v2942
BubbityDog |
2026-08-24 17:06:31
Sierra_Chart Engineering LPN LP |
5 | 420 |
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-08-19 02:16:25
Sierra_Chart Engineering LPN LP |
2 | 880 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 17281 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 2665 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9828 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3806 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21840 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7689 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6271 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107768 |
|
CME E-nano Equity Index Futures
ChrisK |
2026-08-25 20:36:36
Sierra_Chart Engineering LPN LP |
14 | 648 |
|
Teton server-side bracket behavior when protective NQ StopPx is already crossed
User935906 |
2026-08-25 20:30:53
Sierra_Chart Engineering LPN LP |
4 | 60 |
|
Historical NQ Futures Options Data Availability — 2020 / 2022
User732653 |
2026-08-25 19:49:31
User732653 LPN LP |
0 | 8 |
|
My Sim Account Works Great Until It Doesn't
User244858 |
2026-08-25 19:39:09
John - SC Support LPN LP |
8 | 150 |
|
Chart/drawing alerts not relaying to chat/NTFY after re download of sierra on new device
Louis Vs |
2026-08-25 19:38:15
John - SC Support LPN LP |
1 | 15 |
|
Add a new back adjustment for continuous futures contracts
User899259 |
2026-08-25 19:32:24
John - SC Support LPN LP |
3 | 63 |
|
Demo account for chart replay
User940761 |
2026-08-25 19:31:41
John - SC Support LPN LP |
1 | 16 |
|
SIERRA CHART DAILY CHART NOT UPDATING, DELAYED DATA
User452635 |
2026-08-25 19:26:09
John - SC Support LPN LP |
1 | 13 |
|
Datos históricos. Por favor
Rafalitto |
2026-08-25 19:21:00
John - SC Support LPN LP |
5 | 57 |
|
unable to place a trade on either the trade dom or the trade window
User298897 |
2026-08-25 19:11:41
John - SC Support LPN LP |
3 | 34 |
|
Historical tick data for COMEX gold (GC) — requirements and coverage
Eter |
2026-08-25 19:06:16
John - SC Support LPN LP |
3 | 69 |
|
Height adjustment of 3 stacked charts
User940761 |
2026-08-25 18:55:17
User940761 LPN LP |
2 | 38 |
|
Risk & Reward Tool
betrading |
2026-08-25 18:43:51
Deenius LPN LP |
12 | 2176 |
|
Direct DTC connection to Teton order routing servers — requesting setup details
User858578 |
2026-08-25 16:56:51
Sierra_Chart Engineering LPN LP |
1 | 41 |
|
issue while updating ARM version of Sierra Chart
Chris32 |
2026-08-25 16:16:51
Chris32 LPN LP |
2 | 51 |
|
Volume by price based on zigzag study
User736044 |
2026-08-25 15:59:44
John - SC Support LPN LP |
1 | 27 |
|
Chart DOM Volume Bars Fill Combined Price Level
therealfourth |
2026-08-25 15:47:01
John - SC Support LPN LP |
1 | 21 |
|
trading
Robert Wojczak |
2026-08-25 15:35:11
John - SC Support LPN LP |
3 | 42 |
|
Create a time range for auto trade
User930387 |
2026-08-25 15:33:20
John - SC Support LPN LP |
4 | 60 |
|
Charts time axis position being reset after minimizing
Rnn |
2026-08-25 15:30:28
John - SC Support LPN LP |
6 | 124 |
|
Generic Front-Month Symbol for Studies / Ratios
cvltr95 |
2026-08-25 15:23:29
John - SC Support LPN LP |
2 | 33 |
|
data is delayed 10-15 mins
User295481 |
2026-08-25 15:08:05
John - SC Support LPN LP |
1 | 33 |
|
Current Selected Service remains read-only in sub-instance even when fully disconnected
User995256 |
2026-08-25 14:57:00
John - SC Support LPN LP |
1 | 24 |
|
SIM mode issue
shy |
2026-08-25 14:29:44
John - SC Support LPN LP |
1 | 27 |
|
Why does my NQ dom look like this ?
Kursed |
2026-08-25 14:18:31
John - SC Support LPN LP |
3 | 329 |
|
Not getting real time dasta
Doug1001 |
2026-08-25 13:25:01
John - SC Support LPN LP |
3 | 87 |
|
System Notification Message has not been updated since Nov 21, 2024. Is this intentional ?
User912759 |
2026-08-25 07:48:35
User912759 LPN LP |
0 | 34 |
|
Fix Field incorrect
User165981 |
2026-08-25 03:37:33
Sierra_Chart Engineering LPN LP |
4 | 76 |
|
Number bars scrambled on Rithmic. Clean on Teton/denali. MDHG the opposite.
Louis Vs |
2026-08-24 22:35:44
Sierra_Chart Engineering LPN LP |
2 | 95 |