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Support Board

Date/Time: Sun, 08 Feb 2026 20:05:57 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Notice: CME Denali Data Feed Intermittent Data Delay January 26-February 6, 2026
Sierra_Chart Engineering 		2026-02-08 19:04:53
Sierra_Chart Engineering LPN LP 		3 174
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering 		2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP 		54 16479
[Sticky] [Locked] - Critical Update for Sierra Chart Timers 2867 through 2869 | OS vs. SC Timers | 4 MS!
Sierra_Chart Engineering 		2026-02-01 01:30:32
Sierra_Chart Engineering LPN LP 		3 1198
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering 		2026-01-21 18:16:36
Sierra_Chart Engineering LPN LP 		58 8773
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering 		2025-12-31 03:18:31
Sierra_Chart Engineering LPN LP 		5 3758
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering 		2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP 		2 1006
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering 		2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP 		0 1110
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering 		2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP 		8 4886
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering 		2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP 		0 3892
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support 		2024-12-23 17:32:25
John - SC Support LPN LP 		0 1946
[Sticky] [Locked] - Videos
Sierra Chart Engineering 		2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP 		53 105607
Compact tool value issue after update to 2878 version.
Fabio 		2026-02-08 20:00:16
User719512 LPN LP 		3 33
data feed not connecting and DOM shows wrong acct number
User953115 		2026-02-08 19:01:49
Sierra_Chart Engineering LPN LP 		1 10
ACSIL: 2nd Symbol Order Submission
Gradient 		2026-02-08 18:58:07
Gradient LPN LP 		0 9
v2878 Duplicated Chart - Save, File >> Save, and File >> Save As do not work
User719512 		2026-02-08 18:46:00
User719512 LPN LP 		2 37
Version 2878 major bug
nicktrader 		2026-02-08 18:25:33
Sierra_Chart Engineering LPN LP 		10 107
TA: Unset
User361996 		2026-02-08 18:13:31
User361996 LPN LP 		0 10
DOM: price column
User76183 		2026-02-08 17:30:37
BTFly LPN LP 		22 3959
How to make tick compression work along with VBP study on the DOM
User350373 		2026-02-08 17:04:25
DFromeaux LPN LP 		1 34
sc.GetTradeAccountData()
sirron 		2026-02-08 16:58:56
sirron LPN LP 		2 93
display exhaustion
costas psarrou32 		2026-02-08 15:13:13
LongShortz LPN LP 		2 2229
Want to make sure I’m using Denali data and not Rithmic with my Sierra/Apex connection
trader2017 		2026-02-08 12:26:19
User821223 LPN LP 		10 2812
Which Sierra Chart Service and Data Package Do I Need (and Cost)?
User782165 		2026-02-08 09:58:46
User782165 LPN LP 		0 13
Barchart Symbols
User551647 		2026-02-08 09:23:30
User551647 LPN LP 		0 14
DOM recenters on chart scroll even though that setting is set to NO
User350373 		2026-02-08 09:12:38
User350373 LPN LP 		1 18
[Programming Help] - Missing NPP folder in current Version
User722958 		2026-02-08 09:05:31
User722958 LPN LP 		0 20
Total Market Depth and Sierra chart spreadsheet
User920222 		2026-02-08 05:36:47
User920222 LPN LP 		0 19
Trading Dom Notes Column
topsteplocal 		2026-02-08 05:34:16
gcUserStudies LPN LP 		48 8153
Dom questions
BTFly 		2026-02-08 05:21:29
BTFly LPN LP 		0 13
How can I password protect Chart books or Charts?
User566779 		2026-02-08 05:14:07
User688525 LPN LP 		2 252
Why is my data delayed?
MitchandSoph 		2026-02-08 05:10:42
Sierra_Chart Engineering LPN LP 		15 3237
CME Data Freezing
User725043 		2026-02-08 03:02:35
joshtrader LPN LP 		40 996
Bar Numbering Indicator
User756716 		2026-02-08 02:54:26
rondawes LPN LP 		6 480
Sierra v2875 crashing with c_EncryptionIOBuffers memory error
User273277 		2026-02-08 02:39:29
Sierra_Chart Engineering LPN LP 		4 79
Need help to capture Low Bid Col & Low Ask Volume
RK123 		2026-02-07 22:46:17
RK123 LPN LP 		0 22
Trade Dom Color Questions
EquanimousTrading 		2026-02-07 22:06:08
User870836 LPN LP 		2 589
DOM orders displayed wrong (in multiples x10) - ? to set in x1
User409496 		2026-02-07 21:17:30
Sierra_Chart Engineering LPN LP 		5 83
Friday 2-6-26 Chart Glitch
User793675 		2026-02-07 20:05:29
Sierra_Chart Engineering LPN LP 		2 55
DOM order information
User495158 		2026-02-07 19:50:17
BTFly LPN LP 		3 1276