Support Board
Date/Time: Mon, 12 Oct 2026 16:00:55 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-11 20:30:54
Sierra_Chart Engineering LPN LP |
23 | 12811 |
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-03 03:07:55
Sierra_Chart Engineering LPN LP |
5 | 5311 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 738 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 1914 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18538 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3443 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4616 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 22933 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8284 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6720 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108504 |
|
EUREX 'Export Bar and study data to text file'
User12 |
2026-10-12 15:57:53
John - SC Support LPN LP |
1 | 28 |
|
Denali CME data (Package 12) in my own program via DTC Server – personal use
User464686 |
2026-10-12 15:57:09
Sierra_Chart Engineering LPN LP |
1 | 9 |
|
Global Profit Loss Management Account Assignment
John M |
2026-10-12 15:48:15
John - SC Support LPN LP |
1 | 26 |
|
Chart drawing TEXT, How to Save a customized template??? For drawing text
JoeThanksG |
2026-10-12 15:46:44
JoeThanksG LPN LP |
3 | 71 |
|
Denali data started to be delayed without any reason
ANTARES |
2026-10-12 15:42:41
Sierra_Chart Engineering LPN LP |
1 | 27 |
|
Real-time charts for all US stocks (no trading) - which package and total cost?
User631060 |
2026-10-12 15:20:14
Sierra_Chart Engineering LPN LP |
1 | 21 |
|
Backfill request 18M in 45 min
MarcOh |
2026-10-12 15:14:06
Sierra_Chart Engineering LPN LP |
1 | 13 |
|
Quote Board
User246578 |
2026-10-12 15:07:19
John - SC Support LPN LP |
1 | 44 |
|
Possible live volume overcounting with
User207377 |
2026-10-12 14:47:28
Sierra_Chart Engineering LPN LP |
1 | 60 |
|
Unknown SCID Open marker and quote-side allocation in US equity data
Pintofj |
2026-10-12 14:42:54
John - SC Support LPN LP |
3 | 164 |
|
Please help me with my live Data situation.Thank you
User515783 |
2026-10-12 14:42:53
SC Support LPN LP |
3 | 112 |
|
keyboard shortcut for 2 config of the same tool
User166249 |
2026-10-12 14:34:41
John - SC Support LPN LP |
1 | 49 |
|
Changing packages from Base 5 to Integrated 11 with Denali Exchange
User519322 |
2026-10-12 13:43:10
User519322 LPN LP |
0 | 16 |
|
Volume based candle alert evaluation
User201944 |
2026-10-12 13:30:24
User201944 LPN LP |
10 | 165 |
|
No data feed
User564204 |
2026-10-12 07:47:06
Sierra_Chart Engineering LPN LP |
3 | 96 |
|
Dom replay refresh rate is capped at 1 second, for market bid/ask
sdarge |
2026-10-12 07:32:20
Sierra_Chart Engineering LPN LP |
5 | 88 |
|
I cannot connect to either apex or lucid
User849502 |
2026-10-12 06:46:01
User849502 LPN LP |
1 | 36 |
|
Does Does the Denali Exchange Data Feed Include Order Book Depth Data
User244102 |
2026-10-12 02:42:43
User244102 LPN LP |
0 | 28 |
|
Show Risk Reward for Take Profit orders of a bracket order
User177741 |
2026-10-12 00:59:28
Sierra_Chart Engineering LPN LP |
1 | 860 |
|
[API Design] Consistent Naming for t_ChartArrayDataType Arrays
User719512 |
2026-10-11 20:55:38
User719512 LPN LP |
1 | 94 |
|
My charts can not start
User904434 |
2026-10-11 20:43:30
Sierra_Chart Engineering LPN LP |
3 | 89 |
|
not connecting
Fadi90 |
2026-10-11 20:32:45
Sierra_Chart Engineering LPN LP |
3 | 227 |
|
Available dates
User970725 |
2026-10-11 20:28:33
Sierra_Chart Engineering LPN LP |
1 | 81 |
|
Assigning a Keyboard Shortcut to the “Reward/Risk Submit Matching Order” Command
Deenius |
2026-10-11 14:14:23
Deenius LPN LP |
0 | 45 |
|
Lagging data feed
Jimmyy |
2026-10-11 03:01:40
Jimmyy LPN LP |
16 | 690 |
|
ACSIL 2957: Capturing every completed live study update
User261096 |
2026-10-11 01:38:33
Sierra_Chart Engineering LPN LP |
2 | 97 |
|
Historical Data Inquiry: Tick Data vs DOM Retention Across Package
User626216 |
2026-10-10 19:07:34
Sierra_Chart Engineering LPN LP |
5 | 193 |