Support Board
Date/Time: Fri, 31 Jul 2026 11:45:10 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-07-29 22:32:43
Sierra_Chart Engineering LPN LP |
2 | 924 |
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-23 15:23:57
Sierra_Chart Engineering LPN LP |
63 | 15634 |
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[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9372 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3345 |
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[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21300 |
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[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7363 |
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[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 2195 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6059 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107431 |
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Cannot connect to Broker to prove Live account
Pete Twist |
2026-07-31 11:12:36
Pete Twist LPN LP |
0 | 2 |
|
MBO-allow minimum market by order quantity lower than 3
Data Trader |
2026-07-31 06:20:33
User558609 LPN LP |
11 | 1035 |
|
MBO data stops displaying, must add Combined Bid/ASK for it to display
User153286 |
2026-07-31 04:18:07
User153286 LPN LP |
4 | 114 |
|
loading Footprint chart
UserEHARRI32 |
2026-07-31 03:06:29
UserEHARRI32 LPN LP |
2 | 50 |
|
Minor Issues With Alert Log File Format
User900285 |
2026-07-31 02:34:03
Sierra_Chart Engineering LPN LP |
4 | 438 |
|
[User Discussion] - Help please: Study for Cumulative Delta on Current Price Line
User654358 |
2026-07-31 02:16:09
User654358 LPN LP |
0 | 28 |
|
[User Discussion] - MACD Scale crash
bisabil |
2026-07-31 00:50:26
bisabil LPN LP |
0 | 25 |
|
Simulated trades are not recorded in Trade Activity Log (QC:0)
Albert |
2026-07-30 23:06:27
Albert LPN LP |
10 | 131 |
|
Can your MBO feeds identify the order as an iceberg by original Order ID?
User246578 |
2026-07-30 22:48:11
User246578 LPN LP |
0 | 38 |
|
Nothing is loading
Aceability53 |
2026-07-30 22:33:44
Aceability53 LPN LP |
2 | 37 |
|
Orders per second
Adam |
2026-07-30 22:18:33
User01337 LPN LP |
8 | 2632 |
|
[Programming Help] - GetBid/AskMarketLimitOrdersForPrice returns zero in standalone Trade DOM
User860690 |
2026-07-30 21:27:25
Sierra_Chart Engineering LPN LP |
7 | 290 |
|
Chart windows not keeping their settings
User840964 |
2026-07-30 19:58:47
User840964 LPN LP |
15 | 239 |
|
Risk & Reward Tool
betrading |
2026-07-30 19:21:41
Sierra_Chart Engineering LPN LP |
8 | 1898 |
|
Risk Reward Indicator
User703334 |
2026-07-30 19:18:27
Sierra_Chart Engineering LPN LP |
3 | 2061 |
|
Chart delay
User686430 |
2026-07-30 19:18:00
John - SC Support LPN LP |
3 | 57 |
|
cannot get into sierra chart live trading need remote assistance
6xtrades |
2026-07-30 18:00:18
John - SC Support LPN LP |
1 | 28 |
|
Rollover and L2
User936721 |
2026-07-30 17:46:24
User584084 LPN LP |
6 | 79 |
|
Font rendering for monospaced fonts seems to be off
User166108 |
2026-07-30 17:31:25
John - SC Support LPN LP |
5 | 60 |
|
cannot get into sierra chart live trading need remote assistance
6xtrades |
2026-07-30 16:13:34
John - SC Support LPN LP |
1 | 33 |
|
Single stock futures - chart loads but price not updating
n8trading |
2026-07-30 15:54:23
n8trading LPN LP |
2 | 63 |
|
Individual pnl for trades in evaluator mode
User478380 |
2026-07-30 15:48:21
John - SC Support LPN LP |
1 | 31 |
|
Recent Bid/Ask Volume Columns Go Blank When Tick Size Changed to 1.00
User386278 |
2026-07-30 15:33:53
John - SC Support LPN LP |
9 | 891 |
|
Activation Fee
sandpiper4011 |
2026-07-30 14:12:13
John - SC Support LPN LP |
1 | 45 |
|
Text size - Chart Settings/Market Depth/DOM Graph/Show Volume Numbers
User679384 |
2026-07-30 14:01:57
John - SC Support LPN LP |
1 | 51 |
|
missing Data Es contract
Jnol |
2026-07-30 13:58:29
John - SC Support LPN LP |
1 | 46 |
|
Inquiry regarding Denali Exchange Data Feed for US Equity Options (QQQ, SPY) and Index Opt
User871410 |
2026-07-30 06:49:51
User871410 LPN LP |
6 | 1949 |
|
Required Update for Teton Order Routing - Need Version 2800 or Higher
Sierra_Chart Engineering |
2026-07-29 22:35:07
Sierra_Chart Engineering LPN LP |
0 | 51 |
|
AMP CQG
User267097 |
2026-07-29 22:04:32
John - SC Support LPN LP |
1 | 49 |
|
Purchasing Historical Data on MES contracts
User907428 |
2026-07-29 20:55:57
John - SC Support LPN LP |
1 | 43 |
|
[User Discussion] - OrderFlow Labs Free Tools Available Now
OFL Team |
2026-07-29 20:49:49
John - SC Support LPN LP |
8 | 15249 |