Support Board
Date/Time: Tue, 13 Oct 2026 07:15:44 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-11 20:30:54
Sierra_Chart Engineering LPN LP |
23 | 12866 |
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-03 03:07:55
Sierra_Chart Engineering LPN LP |
5 | 5358 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 743 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 1919 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18544 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3448 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4624 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 22965 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8288 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6725 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108507 |
|
Which package for historical futures tick data?
User930867 |
2026-10-13 07:15:11
User930867 LPN LP |
2 | 50 |
|
Backfill request 18M in 45 min
MarcOh |
2026-10-13 06:20:50
MarcOh LPN LP |
2 | 46 |
|
Missing rows in Export Bar Data to Text
maxima120 |
2026-10-13 05:17:05
Sierra_Chart Engineering LPN LP |
2 | 283 |
|
Enable Denali CME futures options (ES options incl. daily expirations)
User332524 |
2026-10-13 04:56:48
User332524 LPN LP |
0 | 11 |
|
Teton server-side bracket behavior when protective NQ StopPx is already crossed
User935906 |
2026-10-13 03:54:47
User935906 LPN LP |
7 | 402 |
|
Data Question
User216507 |
2026-10-13 02:10:26
User216507 LPN LP |
2 | 42 |
|
Historical Daily Down Load Fail
User469312 |
2026-10-12 23:38:57
User624595 LPN LP |
6 | 506 |
|
Quote Board
User246578 |
2026-10-12 22:54:18
User246578 LPN LP |
4 | 82 |
|
Denali data started to be delayed without any reason
ANTARES |
2026-10-12 22:39:24
ANTARES LPN LP |
7 | 103 |
|
Assigning a Keyboard Shortcut to the “Reward/Risk Submit Matching Order” Command
Deenius |
2026-10-12 22:27:03
Sierra_Chart Engineering LPN LP |
1 | 67 |
|
CME non-professional data fees – is an AMP Futures account accepted? (Belgian resident)
User698489 |
2026-10-12 22:07:05
John - SC Support LPN LP |
1 | 34 |
|
Open Interest Date Alignment in Futures Options .dly Files
User793507 |
2026-10-12 20:43:44
Sierra_Chart Engineering LPN LP |
1 | 77 |
|
Retrieving Historical Data for Expired CME ES Weekly Options
User793507 |
2026-10-12 20:43:10
Sierra_Chart Engineering LPN LP |
1 | 77 |
|
Dom replay refresh rate is capped at 1 second, for market bid/ask
sdarge |
2026-10-12 19:12:57
sdarge LPN LP |
6 | 116 |
|
Chart drawing TEXT, How to Save a customized template??? For drawing text
JoeThanksG |
2026-10-12 18:06:44
LittleBB LPN LP |
4 | 94 |
|
Market By Order not displaying after activating Package 12 + CME with Market Depth
User179714 |
2026-10-12 17:18:08
User179714 LPN LP |
0 | 30 |
|
Technical and licensing verification — historical CME NQ trade-level Delta export
User147498 |
2026-10-12 16:45:09
John - SC Support LPN LP |
1 | 39 |
|
EUREX 'Export Bar and study data to text file'
User12 |
2026-10-12 16:43:29
John - SC Support LPN LP |
3 | 57 |
|
Global Profit Loss Management Account Assignment
John M |
2026-10-12 16:32:47
John - SC Support LPN LP |
3 | 56 |
|
Changing packages from Base 5 to Integrated 11 with Denali Exchange
User519322 |
2026-10-12 16:02:45
John - SC Support LPN LP |
1 | 40 |
|
Volume based candle alert evaluation
User201944 |
2026-10-12 16:01:31
John - SC Support LPN LP |
11 | 181 |
|
Denali CME data (Package 12) in my own program via DTC Server – personal use
User464686 |
2026-10-12 15:57:09
Sierra_Chart Engineering LPN LP |
1 | 42 |
|
Real-time charts for all US stocks (no trading) - which package and total cost?
User631060 |
2026-10-12 15:20:14
Sierra_Chart Engineering LPN LP |
1 | 40 |
|
Possible live volume overcounting with
User207377 |
2026-10-12 14:47:28
Sierra_Chart Engineering LPN LP |
1 | 127 |
|
Unknown SCID Open marker and quote-side allocation in US equity data
Pintofj |
2026-10-12 14:42:54
John - SC Support LPN LP |
3 | 176 |
|
Please help me with my live Data situation.Thank you
User515783 |
2026-10-12 14:42:53
SC Support LPN LP |
3 | 125 |
|
keyboard shortcut for 2 config of the same tool
User166249 |
2026-10-12 14:34:41
John - SC Support LPN LP |
1 | 58 |
|
No data feed
User564204 |
2026-10-12 07:47:06
Sierra_Chart Engineering LPN LP |
3 | 117 |