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Support Board


Date/Time: Fri, 25 Sep 2026 17:23:05 +0000



Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering
2026-09-25 01:09:47
Sierra_Chart Engineering LPN LP
16 11158
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP
2 283
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP
1 1640
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering
2026-08-26 13:41:18
Sierra_Chart Engineering LPN LP
3 3751
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP
64 18180
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP
3 3211
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP
0 4331
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP
56 22561
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP
6 8067
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP
8 6562
[Sticky] [Locked] - Videos
Sierra Chart Engineering
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP
53 108222
TRIAL Activation "Not Connected"
floofem
2026-09-25 17:20:46
SC Support LPN LP
7 136
XBTUSD-BMEX,scid & dly data stopped on Sept 16th?
weav
2026-09-25 17:08:19
weav LPN LP
0 4
Setting study DLL module function objects to indicate DLL is not loaded
User153286
2026-09-25 17:05:01
User153286 LPN LP
5 70
Delay of data
User406746
2026-09-25 17:04:52
John - SC Support LPN LP
1 7
GDI Drawing Custom Study Broken After Updating Sierra Charts
mnill
2026-09-25 16:56:06
User719512 LPN LP
2 33
Services
JP4INV
2026-09-25 16:53:27
JP4INV LPN LP
0 6
I OPENED AN ACCOUNT ALTHOUGH MY TRIAL IS ACTIVE ACCOUNT IS RESTRICTED
User201206
2026-09-25 16:28:37
User201206 LPN LP
0 19
chart values/ cross hair tool
User531621
2026-09-25 16:16:37
User531621 LPN LP
10 123
Data Still Delayed
User801986
2026-09-25 16:06:01
John - SC Support LPN LP
4 55
MY TRIAL ENDED BEFORE I EVEN USED IT
masked01
2026-09-25 16:03:45
John - SC Support LPN LP
1 24
Request for Trial Period Restore Account name Faisal85
Faisal Shabbir
2026-09-25 16:01:57
John - SC Support LPN LP
3 53
Volume Area Lines
User92573
2026-09-25 16:01:26
John - SC Support LPN LP
1 22
Inverted Chart Bug: When modifying drawings copied from another chart, they delete/vanish
HumblyTrading
2026-09-25 16:01:02
TonyCipriani LPN LP
22 1829
Lagging data feed
Jimmyy
2026-09-25 15:51:39
John - SC Support LPN LP
14 514
Merged TPOs highlighted?
User966246
2026-09-25 15:32:48
John - SC Support LPN LP
1 25
BTC volume + delta combined by all exchanges
poppadog
2026-09-25 15:29:49
John - SC Support LPN LP
1 26
REQUEST ON EXTENSION OF FREE TRIAL
Tycoon
2026-09-25 14:59:37
John - SC Support LPN LP
1 37
SC Data not enabled on package
User719037
2026-09-25 14:58:16
John - SC Support LPN LP
1 43
Cannot get SC Data feed on Trial Package
User381576
2026-09-25 14:57:43
John - SC Support LPN LP
1 67
My 22-day trial is active, but the account still shows “Restricted.
User946165
2026-09-25 14:47:48
John - SC Support LPN LP
1 35
v2958 - recompile for define CHART_ARRAYS_AS_DOUBLE
User719512
2026-09-25 06:47:11
User719512 LPN LP
0 42
ZQ Contracts Add request
BTFly
2026-09-25 05:50:38
Sierra_Chart Engineering LPN LP
1 34
Chart does not refresh simulated position / order fills after changing T&CQ Symbol
tomas262
2026-09-25 00:24:13
Sierra_Chart Engineering LPN LP
5 198
New installation on the same computer cannot log in:
User422396
2026-09-25 00:03:35
Sierra Chart - Max LPN LP
2 53
Invert prices setting showing 0 as price.
aznking12
2026-09-24 22:45:40
user2732 LPN LP
6 145
Orders on Chart at Same Price
infpz
2026-09-24 22:12:42
John - SC Support LPN LP
5 1034
How to switch from demo to live
Bogdan Gawlas
2026-09-24 20:45:03
John - SC Support LPN LP
1 33
CME data freeze periods / gaps
User308424
2026-09-24 18:42:43
John - SC Support LPN LP
1 44
FDAX tick history
tombalabomba1
2026-09-24 17:57:03
John - SC Support LPN LP
1 37