Support Board
Date/Time: Tue, 06 Oct 2026 07:45:23 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-03 03:07:55
Sierra_Chart Engineering LPN LP |
5 | 4718 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-02 06:03:56
Sierra_Chart Engineering LPN LP |
20 | 12124 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 649 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 1828 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18417 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3364 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4510 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 22819 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8205 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6676 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108430 |
|
can not get ES intraday data(trial version)
User313991 |
2026-10-06 07:42:04
User135243 LPN LP |
1 | 10 |
|
[Programming Help] - Recent changes to Sierra Chart
User648702 |
2026-10-06 02:02:05
Sierra_Chart Engineering LPN LP |
1 | 31 |
|
Request For An Additional Setting Option For the VWAP and VbP Studies
ged |
2026-10-05 22:57:16
ameetmedi LPN LP |
6 | 2218 |
|
Drawing Tools - Text
nicktrader |
2026-10-05 22:55:35
Sierra_Chart Engineering LPN LP |
1 | 51 |
|
File → Send File to User returns HTTP error despite SUCCESS response
User751877 |
2026-10-05 22:54:45
Sierra_Chart Engineering LPN LP |
1 | 63 |
|
Control Bar
Jimmyy |
2026-10-05 22:53:00
Sierra_Chart Engineering LPN LP |
3 | 147 |
|
Problem: Alert sound plays while all sounds are disabled.
LittleBB |
2026-10-05 22:20:21
LittleBB LPN LP |
0 | 24 |
|
How to change OHLC values based on cursor position?
LittleBB |
2026-10-05 22:00:51
LittleBB LPN LP |
2 | 35 |
|
TNX_CGI display scaling issue
Fady Hamad |
2026-10-05 22:00:00
Fady Hamad LPN LP |
3 | 44 |
|
Teton CME Routing - Service Connection Timed Out
User340373 |
2026-10-05 21:51:53
Sierra_Chart Engineering LPN LP |
6 | 142 |
|
SIERRA ALERT TIME NOW OFF BY 4 HOURS
User452635 |
2026-10-05 21:44:08
John - SC Support LPN LP |
1 | 36 |
|
Which Package for Depth of Market
User309241 |
2026-10-05 21:39:53
John - SC Support LPN LP |
1 | 33 |
|
Max downloads exceeded
User98717 |
2026-10-05 21:38:45
John - SC Support LPN LP |
6 | 1025 |
|
real time data feed stopt
User42662 |
2026-10-05 21:21:49
John - SC Support LPN LP |
1 | 33 |
|
Delayed Data
johnnietaylor3 |
2026-10-05 21:19:35
John - SC Support LPN LP |
1 | 27 |
|
random values next to certain studies.
Louis Vs |
2026-10-05 21:17:56
John - SC Support LPN LP |
1 | 32 |
|
Subject: Historical intraday data depth for TICK-SP and other market internals
gabriel_demers |
2026-10-05 21:15:26
John - SC Support LPN LP |
1 | 33 |
|
2 tick compressed dom
daif1029 |
2026-10-05 21:03:29
John - SC Support LPN LP |
1 | 32 |
|
Trial Package Active but SC Data Not Enabled
User213061 |
2026-10-05 20:59:35
John - SC Support LPN LP |
3 | 62 |
|
Not receiving CME data
Uppsalafish |
2026-10-05 20:55:52
John - SC Support LPN LP |
1 | 33 |
|
CBOE Global Indexes Exchange: VXN1D_CGI is not working
Rui S |
2026-10-05 20:53:42
John - SC Support LPN LP |
1 | 34 |
|
Change request: Flatten Positions And Cancel Orders At Set Time
User512353 |
2026-10-05 20:20:12
Sierra_Chart Engineering LPN LP |
1 | 118 |
|
My past trade logs with Teton - Dorman
Jimmyy |
2026-10-05 20:18:40
Sierra_Chart Engineering LPN LP |
32 | 1450 |
|
[Programming Help] - ACSIL: letting a custom study use a left-button drag without scrolling (Pointer/Hand tool)
Fabio |
2026-10-05 20:15:50
Sierra_Chart Engineering LPN LP |
5 | 166 |
|
Chart Settings Tick Size and Symbol Settings Keep Changing
User418340 |
2026-10-05 18:44:01
Sierra_Chart Engineering LPN LP |
1 | 80 |
|
Snap to tool
Rafalitto |
2026-10-05 14:21:38
John - SC Support LPN LP |
1 | 38 |
|
Refund Request Issue
User387245 |
2026-10-05 14:20:12
John - SC Support LPN LP |
1 | 53 |
|
Running Multiple Instances in 2 pcs
User635925 |
2026-10-05 14:13:13
John - SC Support LPN LP |
5 | 739 |
|
Check Payment Record
User202505tftc1 |
2026-10-05 14:11:05
John - SC Support LPN LP |
1 | 76 |