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Support Board


Date/Time: Tue, 13 Oct 2026 23:12:58 +0000



Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering
2026-10-11 20:30:54
Sierra_Chart Engineering LPN LP
23 12959
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering
2026-10-03 03:07:55
Sierra_Chart Engineering LPN LP
5 5423
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP
2 755
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP
1 1931
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP
64 18550
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP
3 3457
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP
0 4634
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP
56 22984
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP
6 8294
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP
8 6730
[Sticky] [Locked] - Videos
Sierra Chart Engineering
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP
53 108512
Edit Files Window Requests
ForgivingComputers.com
2026-10-13 22:49:46
ForgivingComputers.com LPN LP
2 32
Rithmic Direct-DTC — Repeated Error 10061 on One DNS Endpoint and Intermittent Market Data
User168271
2026-10-13 22:07:48
Sierra_Chart Engineering LPN LP
3 60
Teton server-side bracket behavior when protective NQ StopPx is already crossed
User935906
2026-10-13 22:01:16
Sierra_Chart Engineering LPN LP
8 424
Bid & Ask Prices study shows Bid = Ask = trade price on all bars (v2957, Range chart)
User158823
2026-10-13 21:08:48
User158823 LPN LP
0 19
Trial Account – Not Connected and XAUUSD Chart Blank
arab86med
2026-10-13 19:36:27
John - SC Support LPN LP
1 29
[User Discussion] - Windows 11 Smart App Control Blocking ACSIL DLLs — Would Local Compilation Help?
User235392
2026-10-13 18:14:42
User719512 LPN LP
3 66
Background for Price Retracement Tool [Upgrade Request]
Deenius
2026-10-13 18:13:48
John - SC Support LPN LP
2 50
Trial Package Active but SC Data Not Enabled
User213061
2026-10-13 17:10:44
User733122 LPN LP
8 171
2 drawing tool requests
LittleBB
2026-10-13 17:06:14
John - SC Support LPN LP
1 35
Chart drawing TEXT, How to Save a customized template??? For drawing text
JoeThanksG
2026-10-13 17:04:27
John - SC Support LPN LP
6 129
Please Please help me I have 2 Problems
User870836
2026-10-13 16:47:13
John - SC Support LPN LP
34 1033
Stored ES SCID prices — conversion to index points
loujr1977
2026-10-13 16:32:21
Sierra_Chart Engineering LPN LP
1 34
Redesign of Reward Risk Tool Based on TradingView Model [Feature Request]
Deenius
2026-10-13 16:23:31
Sierra_Chart Engineering LPN LP
6 2046
Bug in Chart Studies Load button
User61168
2026-10-13 16:18:26
Sierra_Chart Engineering LPN LP
2 666
Denali Data Feed – MBO Order IDs for Developing a Big Trades Indicator (ACSIL)
Sivle
2026-10-13 15:42:45
Sivle LPN LP
0 23
Which package for historical futures tick data?
User930867
2026-10-13 15:29:46
Sierra_Chart Engineering LPN LP
4 94
QQQ_MBO / ACSIL: trade corrections, cancellations and sale-condition filtering
User261096
2026-10-13 15:11:11
Sierra_Chart Engineering LPN LP
3 123
Does Does the Denali Exchange Data Feed Include Order Book Depth Data
User244102
2026-10-13 15:08:04
Sierra_Chart Engineering LPN LP
1 63
Denali data started to be delayed without any reason
ANTARES
2026-10-13 14:57:09
Sierra_Chart Engineering LPN LP
8 149
Historical SCID/DLY files: acquisition service, price units and storage settings
User397998
2026-10-13 14:40:04
Sierra_Chart Engineering LPN LP
2 47
Historical Daily Down Load Fail
User469312
2026-10-13 13:51:38
John - SC Support LPN LP
7 529
Backfill request 18M in 45 min
MarcOh
2026-10-13 06:20:50
MarcOh LPN LP
2 66
Missing rows in Export Bar Data to Text
maxima120
2026-10-13 05:17:05
Sierra_Chart Engineering LPN LP
2 305
Enable Denali CME futures options (ES options incl. daily expirations)
User332524
2026-10-13 04:56:48
User332524 LPN LP
0 37
Data Question
User216507
2026-10-13 02:10:26
User216507 LPN LP
2 58
Quote Board
User246578
2026-10-12 22:54:18
User246578 LPN LP
4 93
Assigning a Keyboard Shortcut to the “Reward/Risk Submit Matching Order” Command
Deenius
2026-10-12 22:27:03
Sierra_Chart Engineering LPN LP
1 77