Support Board
Date/Time: Wed, 10 Jun 2026 18:08:20 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-08 14:33:26
Sierra_Chart Engineering LPN LP |
61 | 12061 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 7117 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 2679 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 20159 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6913 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1788 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1825 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5664 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4736 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106855 |
|
Rithmic Historical Data not downloading
User469571 |
2026-06-10 18:02:37
Fady Hamad LPN LP |
3 | 2624 |
|
TradeActivityLog Question
coachted |
2026-06-10 17:55:04
coachted LPN LP |
2 | 24 |
|
MNQ data bars not showing for current day
User518877 |
2026-06-10 17:48:34
User518877 LPN LP |
5 | 51 |
|
Charts and DOM freeze during headlines
User454729 |
2026-06-10 17:38:06
cmet LPN LP |
5 | 61 |
|
Rendering problems in subinstance
User512353 |
2026-06-10 17:36:18
User512353 LPN LP |
2 | 21 |
|
dupe, do not read
User250571 |
2026-06-10 17:33:38
User250571 LPN LP |
0 | 21 |
|
Chart is not displayed after upgrade
amirN |
2026-06-10 17:31:22
amirN LPN LP |
9 | 113 |
|
How to connect a new Tradeify account to Sierra Chart?
User357195 |
2026-06-10 17:17:26
Fady Hamad LPN LP |
7 | 609 |
|
Historical Intraday Data Not Downloading Far Enough Back - MBTM2
User937378 |
2026-06-10 16:52:22
John - SC Support LPN LP |
1 | 10 |
|
dom/tape freeze after burst of volume in ES
Island_Trader |
2026-06-10 16:34:23
Island_Trader LPN LP |
5 | 184 |
|
Order ID's not matching the MBP orders
dunnuh |
2026-06-10 16:28:19
dunnuh LPN LP |
0 | 13 |
|
Apparent Depth Data Issue with Certain Servers
CC208 |
2026-06-10 16:20:38
GPM2000 LPN LP |
3 | 84 |
|
Alerts
Jimmyy |
2026-06-10 16:18:43
TonyCipriani LPN LP |
32 | 5333 |
|
Question
User437588 |
2026-06-10 15:56:56
User437588 LPN LP |
10 | 158 |
|
Any chance of a line added when using
Calculus |
2026-06-10 15:55:00
John - SC Support LPN LP |
1 | 18 |
|
Trade tool as in TradingView
al-right |
2026-06-10 15:36:47
TonyCipriani LPN LP |
49 | 7489 |
|
Alert on a line not triggering
User213504 |
2026-06-10 15:18:32
John - SC Support LPN LP |
6 | 49 |
|
Difficulty getting live Data
User497366 |
2026-06-10 14:53:20
John - SC Support LPN LP |
2 | 32 |
|
Cost effective way to test Simulated order flow trading
User747984 |
2026-06-10 14:52:02
John - SC Support LPN LP |
5 | 310 |
|
EUREX non-professional question
ev0xpr0x |
2026-06-10 14:49:00
John - SC Support LPN LP |
1 | 28 |
|
'Move to breakeven' key command not working!
J DIDDY |
2026-06-10 14:45:05
John - SC Support LPN LP |
4 | 532 |
|
'Use Market Data Direct From Primary Server' setting
User512353 |
2026-06-10 14:44:06
User512353 LPN LP |
2 | 57 |
|
Sierra mobile app
Silong |
2026-06-10 14:33:15
User911458 LPN LP |
10 | 8701 |
|
How far back does the Sierra Chart 1 minute ES data go?
User17477 |
2026-06-10 14:21:35
John - SC Support LPN LP |
16 | 4699 |
|
Chart showing the opposite values and direction compared to my mentor’s chart
Nicho88 |
2026-06-10 14:19:00
John - SC Support LPN LP |
5 | 80 |
|
Live Funded Account Verification Request (Dorman)
User703790 |
2026-06-10 14:17:51
John - SC Support LPN LP |
1 | 31 |
|
Charts stop updating and require Reconnect
qkzguto |
2026-06-10 14:07:17
qkzguto LPN LP |
12 | 116 |
|
Sierra feed
User250571 |
2026-06-10 13:59:27
John - SC Support LPN LP |
1 | 35 |
|
CME Data Freezing
User725043 |
2026-06-10 09:43:49
Rui S LPN LP |
120 | 4086 |