Support Board
Date/Time: Mon, 31 Aug 2026 13:18:55 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-08-26 13:41:18
Sierra_Chart Engineering LPN LP |
3 | 1467 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 17531 |
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[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 2787 |
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[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9896 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3902 |
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[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21966 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7757 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6320 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107849 |
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can't find my Broker while trying to activate Teton Pathway for real time data
User999001 |
2026-08-31 12:14:28
User999001 LPN LP |
4 | 303 |
|
[Programming Help] - GC - Chart Issues with data
User301944 |
2026-08-31 12:06:06
User301944 LPN LP |
2 | 25 |
|
Numbers bars OPTION REAL Transparency!
TopGunTrader |
2026-08-31 11:54:10
User783786 LPN LP |
1 | 352 |
|
Position Quantity is zero in Spreadsheet
User512353 |
2026-08-31 11:32:42
User512353 LPN LP |
7 | 107 |
|
Request: Tools / Chart Values Windows Tooltip
ycomp |
2026-08-31 11:32:31
ycomp LPN LP |
0 | 11 |
|
anchored vwap
Robert Wojczak |
2026-08-31 10:40:05
Robert Wojczak LPN LP |
0 | 9 |
|
Price Retracement 23.600000381469727%
User512353 |
2026-08-31 09:34:35
User512353 LPN LP |
0 | 19 |
|
SR3Z24-CME historical intraday data ends 2025-01-03, 74 days before the contract
User466063 |
2026-08-31 08:30:00
Sierra_Chart Engineering LPN LP |
2 | 74 |
|
Changing the Color of the Price and Time Boxes Is Not Possible [Bug Report]
Deenius |
2026-08-31 07:34:08
Deenius LPN LP |
0 | 19 |
|
Lmax market depth
User21223 |
2026-08-31 06:46:51
User21223 LPN LP |
8 | 150 |
|
Alert Manager or Chat/ntfy not working
User203631 |
2026-08-31 05:05:00
User203631 LPN LP |
0 | 18 |
|
Recurring Chart Data Loading Issue – Screenshots Attached
User783391 |
2026-08-31 04:51:23
Sierra_Chart Engineering LPN LP |
3 | 49 |
|
“Trade activity log - Closed P&L”
Paulof |
2026-08-31 03:03:20
Paulof LPN LP |
0 | 15 |
|
CME Data Not Loading in Real-Time
HARK |
2026-08-30 22:52:28
Sierra_Chart Engineering LPN LP |
6 | 71 |
|
CME trade-type metadata
User330797 |
2026-08-30 22:07:04
Sierra_Chart Engineering LPN LP |
1 | 40 |
|
Package 3 historical MNQ tick data: entitlement, expired contract months, volume conservation
User172255 |
2026-08-30 21:50:54
Sierra_Chart Engineering LPN LP |
2 | 49 |
|
[BUG] Copying config from one instance to another doesnt let change Data folder
maxima120 |
2026-08-30 21:31:17
Sierra_Chart Engineering LPN LP |
3 | 80 |
|
Large Volume Trade Indicator - No display beyond certain candles
User794005 |
2026-08-30 19:17:38
Sierra_Chart Engineering LPN LP |
1 | 34 |
|
Value Label on Price Scale for VWAP Subgraph of Volume by Price Study looks strange
TraderBake |
2026-08-30 16:03:01
TraderBake LPN LP |
5 | 170 |
|
Canot submit an order if the trade is against me.
BTFly |
2026-08-30 14:48:22
TraderBake LPN LP |
2 | 88 |
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[User Discussion] - FREE Trial on new REAL-TIME Order Flow indicators
Meklon |
2026-08-30 13:39:44
lion323 LPN LP |
19 | 7250 |
|
DOM Display Issue When Grouping Ticks
MTScalper |
2026-08-30 10:13:00
MTScalper LPN LP |
2 | 101 |
|
Chartbooks Take a Very Long Time to Load After Launching Sierra Chart
Deenius |
2026-08-30 07:45:35
Deenius LPN LP |
7 | 159 |
|
Direct DTC connection to Teton order routing servers — requesting setup details
User858578 |
2026-08-30 04:57:31
seandunaway LPN LP |
3 | 132 |
|
Market Statistics historical backfill after April 25, 2019 calculation change
User838556 |
2026-08-30 04:08:43
Sierra_Chart Engineering LPN LP |
1 | 44 |
|
Can I get a free trial extension please.
Historical_11 |
2026-08-30 00:03:37
Sierra_Chart Engineering LPN LP |
26 | 5263 |
|
Increasing the Character Limit for the Description Field
Deenius |
2026-08-29 21:02:39
Sierra_Chart Engineering LPN LP |
1 | 37 |
|
Teton CME Price Multiplier Issue v2942
BubbityDog |
2026-08-29 19:36:02
Sierra_Chart Engineering LPN LP |
7 | 695 |