Support Board

Title	Last Post	Replies	Views
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project Sierra_Chart Engineering	2026-10-19 18:22:55 Sierra_Chart Engineering LPN LP	25	13596
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026 Sierra_Chart Engineering	2026-10-18 22:24:16 Sierra_Chart Engineering LPN LP	7	6085
[Sticky] [Locked] - NASDAQ Data Issues 2026-10-14 and 2026-10-15 Sierra_Chart Engineering	2026-10-15 19:56:25 Sierra_Chart Engineering LPN LP	1	412
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing Sierra_Chart Engineering	2026-10-15 06:09:18 Sierra_Chart Engineering LPN LP	0	361
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board Sierra_Chart Engineering	2026-09-24 19:47:07 Sierra_Chart Engineering LPN LP	2	848
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections Sierra_Chart Engineering	2026-09-02 09:20:04 Sierra_Chart Engineering LPN LP	1	2044
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off Sierra_Chart Engineering	2026-08-16 00:47:47 Sierra_Chart Engineering LPN LP	64	18682
[Sticky] [Locked] - Updated: Information about CME Single Futures Support Sierra_Chart Engineering	2026-08-06 20:24:36 Sierra_Chart Engineering LPN LP	3	3565
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange Sierra_Chart Engineering	2026-04-30 18:38:04 Sierra_Chart Engineering LPN LP	0	4755
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now! Sierra_Chart Engineering	2026-04-29 00:19:53 Sierra_Chart Engineering LPN LP	56	23138
[Sticky] [Locked] - Sierra Chart's own NTP Server Sierra_Chart Engineering	2026-02-24 21:30:48 Sierra_Chart Engineering LPN LP	6	8379
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity Sierra_Chart Engineering	2025-05-09 09:44:21 Sierra_Chart Engineering LPN LP	8	6794
[Sticky] [Locked] - Videos Sierra Chart Engineering	2024-08-10 18:16:25 Sierra_Chart Engineering LPN LP	53	108636
Live Data feed still delayed Billion Flow	2026-10-20 15:28:23 John - SC Support LPN LP	3	33
Below Bid and Above Ask - access Sudhirc	2026-10-20 14:54:07 Sudhirc LPN LP	0	8
[Programming Help] - ACSIL — Positioning a historical bar at a specified horizontal chart location User623444	2026-10-20 14:16:26 John - SC Support LPN LP	1	20
Rithmic Direct - DTC keeps reconnecting; charts and Dom are frozen User579915	2026-10-20 13:57:46 John - SC Support LPN LP	1	31
Αdditional questions User192420	2026-10-20 13:47:44 John - SC Support LPN LP	1	32
Large Volume Trade Indicator – marker size proportional to actual trade volume NikE3	2026-10-20 13:45:51 John - SC Support LPN LP	1	65
Package 3 only for historical CME tick data (MNQ/NQ/ES/MES)? User192420	2026-10-20 13:20:12 John - SC Support LPN LP	1	47
Sierra Chart Trial- Unable to connect to data feed User537679	2026-10-20 09:50:42 User135243 LPN LP	1	37
AvailableFunds balance not updating in realtime c_currency	2026-10-20 07:57:59 user2732 LPN LP	9	392
[User Discussion] - VIX alternative for NQ/ES on Denali User449884	2026-10-19 22:11:31 User449884 LPN LP	0	54
submit a trade order from the Reward/Risk rededge	2026-10-19 20:37:46 Sierra_Chart Engineering LPN LP	9	148
Subject: Pre-purchase questions — FDAX/CL historical data and ACSIL backtesting User471809	2026-10-19 20:10:44 John - SC Support LPN LP	1	53
Volume at Price Threshold Alert V2 question tradermartn5	2026-10-19 20:04:30 John - SC Support LPN LP	7	112
Not Connected (In Red) Message - with Free Trial Start Up User510765	2026-10-19 19:10:35 John - SC Support LPN LP	1	49
Deribit realtime data freezes randomly User639867	2026-10-19 18:28:13 Sierra_Chart Engineering LPN LP	7	327
How to feed my own data to SC? maxima120	2026-10-19 18:27:01 User719512 LPN LP	1	88
1 side of DOM not populating Lambrah	2026-10-19 16:05:40 John - SC Support LPN LP	1	68
BTC Data Not Live User228607	2026-10-19 16:02:25 John - SC Support LPN LP	3	59
Pre-sales: personal GC market-depth alerts to my own phone User977742	2026-10-19 15:58:36 John - SC Support LPN LP	1	56
Update Sierra Charts and lost all studies and settings Jimmyz83	2026-10-19 15:46:21 John - SC Support LPN LP	1	70
Renewal date alteration User266036	2026-10-19 15:43:03 John - SC Support LPN LP	1	46
b-poc extension lines red for down bar green for up bar User303857	2026-10-19 15:19:55 John - SC Support LPN LP	2	76
Refund request – Annual subscription renewed automatically chris12	2026-10-19 14:51:51 John - SC Support LPN LP	1	91
Market Depth Historical Graph Colors Not Updating and DOM Showing 0 Levels – Help User719037	2026-10-19 14:43:43 John - SC Support LPN LP	1	96
Not Connected in Trial StefanDe	2026-10-19 14:28:46 John - SC Support LPN LP	18	1573

[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering

2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP

25

13596

[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering

2026-10-18 22:24:16
Sierra_Chart Engineering LPN LP

7

6085

[Sticky] [Locked] - NASDAQ Data Issues 2026-10-14 and 2026-10-15
Sierra_Chart Engineering

2026-10-15 19:56:25
Sierra_Chart Engineering LPN LP

1

412

[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering

2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP

0

361

[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering

2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP

2

848

[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering

2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP

1

2044

[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering

2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP

64

18682

[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering

2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP

3

3565

[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering

2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP

0

4755

[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering

2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP

56

23138

[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering

2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP

6

8379

[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering

2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP

8

6794

[Sticky] [Locked] - Videos
Sierra Chart Engineering

2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP

53

108636

Live Data feed still delayed
Billion Flow

2026-10-20 15:28:23
John - SC Support LPN LP

3

33

Below Bid and Above Ask - access
Sudhirc

2026-10-20 14:54:07
Sudhirc LPN LP

0

8

[Programming Help] - ACSIL — Positioning a historical bar at a specified horizontal chart location
User623444

2026-10-20 14:16:26
John - SC Support LPN LP

1

20

Rithmic Direct - DTC keeps reconnecting; charts and Dom are frozen
User579915

2026-10-20 13:57:46
John - SC Support LPN LP

1

31

Αdditional questions
User192420

2026-10-20 13:47:44
John - SC Support LPN LP

1

32

Large Volume Trade Indicator – marker size proportional to actual trade volume
NikE3

2026-10-20 13:45:51
John - SC Support LPN LP

1

65

Package 3 only for historical CME tick data (MNQ/NQ/ES/MES)?
User192420

2026-10-20 13:20:12
John - SC Support LPN LP

1

47

Sierra Chart Trial- Unable to connect to data feed
User537679

2026-10-20 09:50:42
User135243 LPN LP

1

37

AvailableFunds balance not updating in realtime
c_currency

2026-10-20 07:57:59
user2732 LPN LP

9

392

[User Discussion] - VIX alternative for NQ/ES on Denali
User449884

2026-10-19 22:11:31
User449884 LPN LP

0

54

submit a trade order from the Reward/Risk
rededge

2026-10-19 20:37:46
Sierra_Chart Engineering LPN LP

9

148

Subject: Pre-purchase questions — FDAX/CL historical data and ACSIL backtesting
User471809

2026-10-19 20:10:44
John - SC Support LPN LP

1

53

Volume at Price Threshold Alert V2 question
tradermartn5

2026-10-19 20:04:30
John - SC Support LPN LP

7

112

Not Connected (In Red) Message - with Free Trial Start Up
User510765

2026-10-19 19:10:35
John - SC Support LPN LP

1

49

Deribit realtime data freezes randomly
User639867

2026-10-19 18:28:13
Sierra_Chart Engineering LPN LP

7

327

How to feed my own data to SC?
maxima120

2026-10-19 18:27:01
User719512 LPN LP

1

88

1 side of DOM not populating
Lambrah

2026-10-19 16:05:40
John - SC Support LPN LP

1

68

BTC Data Not Live
User228607

2026-10-19 16:02:25
John - SC Support LPN LP

3

59

Pre-sales: personal GC market-depth alerts to my own phone
User977742

2026-10-19 15:58:36
John - SC Support LPN LP

1

56

Update Sierra Charts and lost all studies and settings
Jimmyz83

2026-10-19 15:46:21
John - SC Support LPN LP

1

70

Renewal date alteration
User266036

2026-10-19 15:43:03
John - SC Support LPN LP

1

46

b-poc extension lines red for down bar green for up bar
User303857

2026-10-19 15:19:55
John - SC Support LPN LP

2

76

Refund request – Annual subscription renewed automatically
chris12

2026-10-19 14:51:51
John - SC Support LPN LP

1

91

Market Depth Historical Graph Colors Not Updating and DOM Showing 0 Levels – Help
User719037

2026-10-19 14:43:43
John - SC Support LPN LP

1

96

Not Connected in Trial
StefanDe

2026-10-19 14:28:46
John - SC Support LPN LP

18

1573

Sierra Chart

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