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Support Board


Date/Time: Sun, 08 Nov 2026 19:37:55 +0000



Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering
2026-10-31 19:15:05
Sierra_Chart Engineering LPN LP
8 8237
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP
25 15189
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP
0 796
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP
2 1125
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP
0 5133
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP
56 23505
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP
6 8613
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP
8 7003
[Sticky] [Locked] - Videos
Sierra Chart Engineering
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP
53 108967
Window pan stopped working
User978338
2026-11-08 19:24:30
User978338 LPN LP
0 2
Numbers Bars
Sidgate
2026-11-08 13:45:39
User465839 LPN LP
8 848
Copy Chart Drawings from Chart #'s does not copy any drawings
rayoone
2026-11-08 12:11:57
rayoone LPN LP
0 39
[Programming Help] - Data license: ACSIL study log files
User724786
2026-11-08 08:22:32
User724786 LPN LP
0 37
Free Trial Activation Request
User596649
2026-11-08 06:04:46
User596649 LPN LP
0 29
[perf] ACSIL Volume Profile paint: skip thin borders, skip duplicate Y
User719512
2026-11-07 22:23:26
User719512 LPN LP
0 58
Redesign of Reward Risk Tool Based on TradingView Model [Feature Request]
Deenius
2026-11-07 19:21:00
Deenius LPN LP
26 2766
Trial Account Cannot Connect to SC Data – XAUUSD Forex Data
User559925
2026-11-07 19:00:25
Sierra_Chart Engineering LPN LP
1 46
Download Server Issues?
ondafringe
2026-11-07 18:38:47
ondafringe LPN LP
10 192
Different Chart VWAPs not aligning
Selfmadejared
2026-11-07 17:03:28
Sierra_Chart Engineering LPN LP
1 68
User defined variables - Spreadsheet system for trading
Judge Kilday
2026-11-07 11:12:25
Judge Kilday LPN LP
0 50
[Programming Help] - Cannot compile Custom Studies
jsob
2026-11-07 11:10:40
User623444 LPN LP
10 157
Numbers bars OPTION REAL Transparency!
TopGunTrader
2026-11-07 11:00:30
gammamale LPN LP
2 581
Saving Text Settings in Graphics Settings Preset [Feature Request]
Deenius
2026-11-07 09:01:30
Deenius LPN LP
0 48
Denali: Arca/Cboe equity depth plans + reading .scid/.depth files (non-pro)
User588786
2026-11-07 07:40:13
Sierra_Chart Engineering LPN LP
2 124
Latest Release
Jim_W
2026-11-07 07:39:29
Sierra_Chart Engineering LPN LP
11 536
Ver. 2976-->perfect; Ver. 2978; 2979--->lagging (1 instance out of 7)
blt
2026-11-07 07:12:36
Sierra_Chart Engineering LPN LP
10 526
Tools / Global and Symbol Cursor On
User679384
2026-11-07 05:42:09
User679384 LPN LP
0 41
Data issues
User987069
2026-11-07 04:38:24
Sierra_Chart Engineering LPN LP
7 200
Free Trial - Market Data Services Not Enabled
User413239
2026-11-07 00:03:17
User413239 LPN LP
0 45
New installation on the same computer cannot log in:
User422396
2026-11-06 23:18:26
Sierra_Chart Engineering LPN LP
6 328
Risk management feature
Jimmyy
2026-11-06 21:10:20
Jimmyy LPN LP
0 72
Only partial position exit on Buy/Sell Exit Signal from Spreadsheet for Trading
User512353
2026-11-06 20:56:17
John - SC Support LPN LP
14 389
US Equities Intraday Historical Data Only Available Since May 2026 (SPY, QQQ, etc.)
User330797
2026-11-06 20:39:00
John - SC Support LPN LP
7 110
Eurex FDAX historical tick data since 2014 with Denali: bid/ask volume and market depth
Dax_Trader21@pro
2026-11-06 19:53:40
Dax_Trader21@pro LPN LP
0 37
Chart discrepancy
User852686
2026-11-06 15:44:59
John - SC Support LPN LP
1 67
Random Freezing of the chart
LongShortz
2026-11-06 15:42:02
John - SC Support LPN LP
20 1390
VXN CGI
User69533
2026-11-06 15:37:46
John - SC Support LPN LP
1 58
Issues while playing chart replay
User236869
2026-11-06 15:29:14
John - SC Support LPN LP
1 87
DOM
AKR
2026-11-06 15:22:03
John - SC Support LPN LP
9 283