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Support Board

Date/Time: Thu, 11 Jun 2026 14:22:12 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Notice: Teton Order Routing Server Restart Today 5:10 PM Eastern Time
Sierra_Chart Engineering 		2026-06-10 20:13:04
Sierra_Chart Engineering LPN LP 		0 144
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering 		2026-06-08 14:33:26
Sierra_Chart Engineering LPN LP 		61 12131
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering 		2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP 		12 7133
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering 		2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP 		0 2684
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering 		2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP 		56 20171
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering 		2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP 		6 6918
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering 		2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP 		2 1792
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering 		2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP 		0 1828
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering 		2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP 		8 5667
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering 		2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP 		0 4742
[Sticky] [Locked] - Videos
Sierra Chart Engineering 		2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP 		53 106866
MNQ data bars not showing for current day
User518877 		2026-06-11 14:19:18
John - SC Support LPN LP 		10 95
Trade tool as in TradingView
al-right 		2026-06-11 14:17:58
Tooth Fairy LPN LP 		52 7558
could not execute any orders through Sierra Chart.
sten 		2026-06-11 14:04:20
sten LPN LP 		5 70
Rithmic Direct-DTC connects successfully, but no market data in Quote Board , blank charts
User294896 		2026-06-11 14:01:25
User294896 LPN LP 		4 88
Data freeze at 7:30am
User383986 		2026-06-11 12:48:52
User383986 LPN LP 		16 730
Which is more efficient? Tape from dom or tape from chart?
Island_Trader 		2026-06-11 12:39:18
Island_Trader LPN LP 		0 12
Integration of software into Sierra Charts
User997794 		2026-06-11 12:27:38
User997794 LPN LP 		0 12
why I can't open a position
User716459 		2026-06-11 12:26:32
User716459 LPN LP 		1 20
US Midwest NTP Introducing Data Delay
cmet 		2026-06-11 11:46:17
cmet LPN LP 		4 57
Automatic Position Sizing for the Trade Window [Feature Request]
Deenius 		2026-06-11 11:38:49
Deenius LPN LP 		3 203
Apparent Depth Data Issue with Certain Servers
CC208 		2026-06-11 09:13:09
GPM2000 LPN LP 		9 190
Data Feed Connection Issue
Kadodia12 		2026-06-11 07:11:29
Kadodia12 LPN LP 		0 34
Any chance of a line added when using
Calculus 		2026-06-11 06:45:38
Calculus LPN LP 		2 51
Sub-instances stop trading after parent locks trading
User238701 		2026-06-11 05:59:45
User238701 LPN LP 		2 40
teton isn't connecting
User849502 		2026-06-11 05:11:09
Sierra_Chart Engineering LPN LP 		1 48
Historical Intraday Data Not Downloading Far Enough Back - MBTM2
User937378 		2026-06-11 04:00:48
User937378 LPN LP 		3 34
US 10YR treasury yield real time data
MatZer0 		2026-06-10 23:58:58
TonyCipriani LPN LP 		13 3176
Alerts
Jimmyy 		2026-06-10 23:57:20
TonyCipriani LPN LP 		34 5365
Somethin wrong with MBO
User682437 		2026-06-10 22:17:15
Sierra_Chart Engineering LPN LP 		7 115
Question about ExampleChartbook charts 1-25
User296528 		2026-06-10 21:14:02
John - SC Support LPN LP 		4 71
Order ID's not matching the MBP orders
dunnuh 		2026-06-10 20:53:48
dunnuh LPN LP 		4 55
Charts stop updating and require Reconnect
qkzguto 		2026-06-10 20:35:40
John - SC Support LPN LP 		14 140
Reload and Recalculate make some Large Volume Trade markers dissapear
EricCF 		2026-06-10 19:11:18
Sierra_Chart Engineering LPN LP 		13 336
How to connect a new Tradeify account to Sierra Chart?
User357195 		2026-06-10 19:09:50
John - SC Support LPN LP 		10 645
Rithmic Historical Data not downloading
User469571 		2026-06-10 19:06:55
John - SC Support LPN LP 		4 2660
TradeActivityLog Question
coachted 		2026-06-10 19:03:33
John - SC Support LPN LP 		3 42
Charts and DOM freeze during headlines
User454729 		2026-06-10 18:54:57
John - SC Support LPN LP 		6 97
Question Regarding ImbalanceData Fields in Quote Board and ACSIL
ramsoft2003 		2026-06-10 18:44:00
Sierra_Chart Engineering LPN LP 		1 48
Chart is not displayed after upgrade
amirN 		2026-06-10 18:42:54
amirN LPN LP 		11 138