Support Board
Date/Time: Tue, 03 Nov 2026 01:43:52 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-31 19:15:05
Sierra_Chart Engineering LPN LP |
8 | 7656 |
|
[Sticky] [Locked] - EUREX Data Feed Server Changes - Restart Sierra Chart Required
Sierra_Chart Engineering |
2026-10-27 14:31:40
Sierra_Chart Engineering LPN LP |
2 | 715 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP |
25 | 14884 |
|
[Sticky] [Locked] - NASDAQ Data Issues 2026-10-14 and 2026-10-15
Sierra_Chart Engineering |
2026-10-15 19:56:25
Sierra_Chart Engineering LPN LP |
1 | 690 |
|
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering |
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP |
0 | 658 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 1048 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 2227 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18980 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3770 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 5016 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 23397 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8539 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6936 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108868 |
|
Deribit realtime data freezes randomly
User639867 |
2026-11-03 00:49:55
User639867 LPN LP |
10 | 506 |
|
TPO Profile Study Not Displaying – Sierra Chart Integrated Advanced
Devon Lamouroux |
2026-11-02 23:12:21
Sierra_Chart Engineering LPN LP |
1 | 24 |
|
Feature Request: Keyboard shortcut for new Reward Risk Submit Matching Order menu command
Mauiguy |
2026-11-02 23:11:17
Sierra_Chart Engineering LPN LP |
1 | 25 |
|
Denali: Arca/Cboe equity depth plans + reading .scid/.depth files (non-pro)
User588786 |
2026-11-02 22:42:19
User588786 LPN LP |
0 | 23 |
|
Lagging data feed
Jimmyy |
2026-11-02 22:22:29
Sierra_Chart Engineering LPN LP |
31 | 1152 |
|
[User Discussion] - FPTG Price Time Volume (PTV) – Now Available for Sierra Chart
User417302 |
2026-11-02 22:21:14
User417302 LPN LP |
0 | 24 |
|
SUPER URGENT REQUEST: Please Restore Efficient Symbol Entry in Quote Boards
User472677 |
2026-11-02 21:58:45
Sierra_Chart Engineering LPN LP |
3 | 76 |
|
How to detach and attached TS window.
rondawes |
2026-11-02 21:50:56
Sierra_Chart Engineering LPN LP |
1 | 35 |
|
historical tick data
coachted |
2026-11-02 20:20:45
John - SC Support LPN LP |
1 | 45 |
|
SUPER URGENT DATA ISSUE
User472677 |
2026-11-02 19:25:27
John - SC Support LPN LP |
7 | 122 |
|
Feature Request: Exchange-Based RTH Sessions with Independent Display Time Zone
florian87 |
2026-11-02 17:19:12
florian87 LPN LP |
0 | 33 |
|
Problems with recompiling
Calculus |
2026-11-02 17:17:47
User431178 LPN LP |
1 | 56 |
|
[Programming Help] - chart drawing provenance
mountainwolf |
2026-11-02 17:13:36
User719512 LPN LP |
1 | 37 |
|
Blank Chart
User255709 |
2026-11-02 16:57:58
User255709 LPN LP |
0 | 37 |
|
Solution
miguel_boss |
2026-11-02 16:46:54
miguel_boss LPN LP |
0 | 31 |
|
Problem
miguel_boss |
2026-11-02 16:42:48
miguel_boss LPN LP |
0 | 33 |
|
FESX market depth discrepancy outside the day’s high/low range
User197029 |
2026-11-02 15:51:27
User197029 LPN LP |
7 | 165 |
|
Delay in 10 min by CME futures
User522745 |
2026-11-02 15:48:06
John - SC Support LPN LP |
1 | 40 |
|
[BUG] Broken checkboxes rendering after latest Windows upgrade
maxima120 |
2026-11-02 15:40:05
John - SC Support LPN LP |
1 | 41 |
|
Data issues
User987069 |
2026-11-02 15:34:25
User987069 LPN LP |
4 | 79 |
|
extention of free trial
User313991 |
2026-11-02 15:33:56
John - SC Support LPN LP |
1 | 29 |
|
Trial Account Restricted – Unable to Connect to SC Data
User167421 |
2026-11-02 15:09:49
John - SC Support LPN LP |
1 | 39 |
|
massive data gaps in heatmap, and red fail message
User395372 |
2026-11-02 15:08:36
John - SC Support LPN LP |
2 | 94 |
|
I'm Seeing the Benefits Now of the Copy Feature In The Chart Settings Window
User708541 |
2026-11-02 15:02:54
John - SC Support LPN LP |
1 | 74 |
|
VAP multiplier / price-level grouping in Simple Alert Condition formulas
User138457 |
2026-11-02 15:01:51
John - SC Support LPN LP |
1 | 58 |
|
Denali data and Teton routing for automated ACSIL strategy
User737117 |
2026-11-02 14:37:52
John - SC Support LPN LP |
1 | 64 |