Support Board
Date/Time: Mon, 21 Sep 2026 17:13:59 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-09-12 22:00:15
Sierra_Chart Engineering LPN LP |
13 | 10747 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 1531 |
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-08-26 13:41:18
Sierra_Chart Engineering LPN LP |
3 | 3584 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18108 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3149 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4257 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 22471 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8025 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6516 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108153 |
|
Question NES
User709400 |
2026-09-21 17:11:04
User709400 LPN LP |
2 | 12 |
|
GC (COMEX) Intraday data has no Bid/Ask, and depth records only 1 level
User763434 |
2026-09-21 17:07:01
User763434 LPN LP |
3 | 49 |
|
Missing Historical Intraday Data on MES Chart
JL2711 |
2026-09-21 17:02:16
John - SC Support LPN LP |
3 | 173 |
|
New SIC 100oz Silver CME offering
JPO |
2026-09-21 17:02:06
User472819 LPN LP |
9 | 580 |
|
Payment charged but still pending – Account Support Ticket 1789981654574029129
Khem |
2026-09-21 16:47:01
John - SC Support LPN LP |
1 | 21 |
|
Control Bar
Jimmyy |
2026-09-21 16:43:48
John - SC Support LPN LP |
1 | 21 |
|
Prop account with Data feed Denali
aftmassi |
2026-09-21 16:41:09
John - SC Support LPN LP |
2 | 45 |
|
Is 'Stationary Text' broken?
Calculus |
2026-09-21 16:25:08
John - SC Support LPN LP |
6 | 118 |
|
Please Please help me I have 2 Problems
User870836 |
2026-09-21 16:24:13
John - SC Support LPN LP |
29 | 804 |
|
Esc Key to Exit Drawing Tool
Deenius |
2026-09-21 16:21:37
John - SC Support LPN LP |
1 | 34 |
|
Data gap
diecal67 |
2026-09-21 16:03:18
John - SC Support LPN LP |
1 | 33 |
|
[Programming Help] - Can't seem to be able to build a dll.
usgvince |
2026-09-21 15:57:36
John - SC Support LPN LP |
1 | 45 |
|
Is it possible to see the spread on the DOM using the Current Traded Bid and Ask Columns?
jsandlan |
2026-09-21 15:32:15
John - SC Support LPN LP |
1 | 42 |
|
n_ACSIL::s_TradeStatistics: Stack corruption on 2954
User907968 |
2026-09-21 15:16:40
User719512 LPN LP |
1 | 40 |
|
Historical intraday data availability for SPX, RUT, GLD, SLV, USO
jose210303 |
2026-09-21 14:53:04
John - SC Support LPN LP |
1 | 73 |
|
Draw Anchored VWAP loses anchor handle after loading a Study Collection
User972483 |
2026-09-21 14:27:16
John - SC Support LPN LP |
3 | 116 |
|
Deribit Starbase API (SBE / FIX 5.0) – Native Trading Execution in LD4?
BeardPower |
2026-09-21 14:12:38
BeardPower LPN LP |
0 | 14 |
|
Recompile SC study
GlasperlenSpieler |
2026-09-21 08:43:46
Sierra_Chart Engineering LPN LP |
2 | 118 |
|
v2949 - Quoteboards are gone
User135243 |
2026-09-21 08:24:14
Calculus LPN LP |
17 | 304 |
|
DOM : Stacking/Pulling
Trader369 |
2026-09-21 08:11:59
Sierra_Chart Engineering LPN LP |
30 | 588 |
|
Chart Tab colors missing
nicktrader |
2026-09-21 07:21:17
Sierra_Chart Engineering LPN LP |
3 | 50 |
|
Trial time restoration request
User325100 |
2026-09-21 06:50:40
Sierra_Chart Engineering LPN LP |
1 | 31 |
|
HotKeys
User563703 |
2026-09-20 22:17:13
Sierra_Chart Engineering LPN LP |
3 | 190 |
|
Increase box numbers background 'padding' size
J DIDDY |
2026-09-20 21:48:28
J DIDDY LPN LP |
2 | 47 |
|
Chart does not refresh simulated position / order fills after changing T&CQ Symbol
tomas262 |
2026-09-20 18:51:50
tomas262 LPN LP |
4 | 165 |
|
Stop Order query
Jimmyy |
2026-09-20 17:49:29
Sierra_Chart Engineering LPN LP |
3 | 156 |
|
CFD FXCM - 10USNote not working - Denali Data
Rui S |
2026-09-20 17:26:05
Sierra_Chart Engineering LPN LP |
3 | 53 |
|
VIX_CGI (Volatility Index) Not Appearing
User988582 |
2026-09-20 16:48:53
Sierra_Chart Engineering LPN LP |
5 | 91 |
|
Trading DOM: Chart Values/Crosshair remains active after switching tools
MarkusK |
2026-09-20 07:06:07
MarkusK LPN LP |
0 | 30 |