Support Board
Date/Time: Sat, 07 Feb 2026 18:14:12 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 16450 |
|
[Sticky] [Locked] - Critical Update for Sierra Chart Timers 2867 through 2869 | OS vs. SC Timers | 4 MS!
Sierra_Chart Engineering |
2026-02-01 01:30:32
Sierra_Chart Engineering LPN LP |
3 | 1164 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-01-21 18:16:36
Sierra_Chart Engineering LPN LP |
58 | 8758 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2025-12-31 03:18:31
Sierra_Chart Engineering LPN LP |
5 | 3752 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 999 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1104 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 4879 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 3886 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 1943 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 105596 |
|
CME Data Freezing
User725043 |
2026-02-07 17:54:25
User509533 LPN LP |
36 | 854 |
|
Why is my data delayed?
MitchandSoph |
2026-02-07 17:47:38
User422396 LPN LP |
14 | 3196 |
|
Friday 2-6-26 Chart Glitch
User793675 |
2026-02-07 17:42:47
User509533 LPN LP |
1 | 10 |
|
Failing with Windows error 10061 (connection refused)
User201995 |
2026-02-07 16:12:43
User201995 LPN LP |
0 | 15 |
|
Trial - Studies not loading in Package 11
User736403 |
2026-02-07 14:58:39
User736403 LPN LP |
0 | 9 |
|
T + S Combine filter
nicktrader |
2026-02-07 14:08:48
nicktrader LPN LP |
0 | 10 |
|
Download Failed
James D |
2026-02-07 13:05:04
James D LPN LP |
0 | 14 |
|
Sierra Chart Rithmic ONE MIN behind!
TopGunTrader |
2026-02-07 11:54:11
TopGunTrader LPN LP |
12 | 168 |
|
ASCIL Trade Window Executions
Gradient |
2026-02-07 11:10:21
Gradient LPN LP |
8 | 232 |
|
Historical market depth not wroking
User30743 |
2026-02-07 09:18:47
User30743 LPN LP |
9 | 189 |
|
Data Transfer Speed
User871410 |
2026-02-07 07:22:16
User871410 LPN LP |
2 | 61 |
|
How to Zero out the DOM?
User966246 |
2026-02-07 04:18:43
User966246 LPN LP |
0 | 32 |
|
Replay vs Faster Internal Backtesting
Shores2021 |
2026-02-07 03:38:44
Shores2021 LPN LP |
0 | 33 |
|
2870 adds lag switching to chartbooks with a trade window active.
Mike456039 |
2026-02-07 03:01:52
Sierra_Chart Engineering LPN LP |
14 | 474 |
|
Charts Not Working Connected to Feed
User209431 |
2026-02-07 02:56:14
User209431 LPN LP |
6 | 62 |
|
Current traded Ask minus Bid Vol colors
User165981 |
2026-02-07 00:06:41
Sierra_Chart Engineering LPN LP |
7 | 127 |
|
v2822-v2875 Stuck on Calculating Studies
User273277 |
2026-02-07 00:03:43
Sierra_Chart Engineering LPN LP |
9 | 241 |
|
IBKR claims Deprecated TWS API version
User113810 |
2026-02-06 23:51:39
User113810 LPN LP |
27 | 1323 |
|
2875 Lag flipping chartbooks
User240337 |
2026-02-06 23:25:25
Sierra_Chart Engineering LPN LP |
5 | 129 |
|
Not Urgent : SPY-NQTV.dly data point error
User837706 |
2026-02-06 23:04:15
Sierra_Chart Engineering LPN LP |
1 | 43 |
|
Add ACSIL variable for “ Market Depth Combine Increment in Ticks”
gcUserStudies |
2026-02-06 23:00:59
Sierra_Chart Engineering LPN LP |
4 | 233 |
|
DOM orders displayed wrong (in multiples x10) - ? to set in x1
User409496 |
2026-02-06 22:40:18
Sierra_Chart Engineering LPN LP |
3 | 58 |
|
Refund Request - Discrepancy between Free Trial and Paid Version
User506191 |
2026-02-06 22:16:11
John - SC Support LPN LP |
1 | 42 |
|
Denali Data Lagging for MES compared to ES in a fast market
User745743 |
2026-02-06 22:02:16
John - SC Support LPN LP |
1 | 56 |
|
Historical data failing to download
User797124 |
2026-02-06 20:47:00
John - SC Support LPN LP |
1 | 22 |
|
Dear Developers , If you have time , could you make an MCP server for your DOCS ?
GravisHTG |
2026-02-06 20:02:33
GravisHTG LPN LP |
0 | 47 |
|
Best way to copy trade using with Prop Firms
User158338 |
2026-02-06 19:33:53
John - SC Support LPN LP |
1 | 43 |
|
connection error message from service: Rithmic data
User832560 |
2026-02-06 17:27:01
John - SC Support LPN LP |
3 | 54 |