Support Board
Date/Time: Thu, 16 Apr 2026 18:02:54 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-03-27 05:40:16
Sierra_Chart Engineering LPN LP |
8 | 3658 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6099 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 11010 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 17976 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1444 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1539 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5361 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4386 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106322 |
|
Delayed data
User499894 |
2026-04-16 17:08:59
User499894 LPN LP |
2 | 18 |
|
Crosshair always on on dom
Shink22 |
2026-04-16 17:08:48
Shink22 LPN LP |
8 | 89 |
|
wrong professional status
User370982 |
2026-04-16 16:53:32
John - SC Support LPN LP |
1 | 8 |
|
Chartbooks not maintaining their last organized state z-order
SierraMatthew |
2026-04-16 16:20:07
SierraMatthew LPN LP |
9 | 268 |
|
Information regarding spread sheet study.
User752704 |
2026-04-16 15:58:06
John - SC Support LPN LP |
1 | 11 |
|
Time/Sales height and spacing between one row to the next
Island_Trader |
2026-04-16 15:47:27
Notuserfriendly LPN LP |
4 | 74 |
|
Delayed Data
TomC |
2026-04-16 15:17:24
TomC LPN LP |
2 | 24 |
|
prop firm rithmic
User126673 |
2026-04-16 14:30:02
John - SC Support LPN LP |
1 | 24 |
|
Number size when scaling out
User930239 |
2026-04-16 14:26:05
John - SC Support LPN LP |
1 | 26 |
|
Secondary grid auto adjust
User212833 |
2026-04-16 14:24:13
John - SC Support LPN LP |
1 | 32 |
|
issue with PAVT Absorption Indicator
User329714 |
2026-04-16 14:22:20
User329714 LPN LP |
2 | 34 |
|
TPO/VP Settings
User294201 |
2026-04-16 14:16:24
John - SC Support LPN LP |
1 | 32 |
|
Denali Consolidated Tape — dark pool / ATS trade inclusion and sale condition access
Shel |
2026-04-16 13:49:35
Sierra_Chart Engineering LPN LP |
1 | 26 |
|
Memory leak and some chart not
User202728 |
2026-04-16 13:07:26
Sierra_Chart Engineering LPN LP |
23 | 402 |
|
[User Discussion] - TICK disfunction
lovelivelaught |
2026-04-16 13:05:25
Sierra_Chart Engineering LPN LP |
1 | 48 |
|
Market Data
User317915 |
2026-04-16 12:57:21
Sierra_Chart Engineering LPN LP |
1 | 21 |
|
Trade Activity Not Showing Order Fills for Other Login Accounts
jethrogou |
2026-04-16 12:43:45
Sierra_Chart Engineering LPN LP |
1 | 30 |
|
EMINI S&P 500 Data Download for Back Testing
User288032 |
2026-04-15 21:35:34
John - SC Support LPN LP |
1 | 36 |
|
Do I need 2 SC Instances to Run Realtime Denali CME Data + Execute via CGQ Order Routing
Shores2021 |
2026-04-15 20:13:50
John - SC Support LPN LP |
33 | 573 |
|
sc.UsesMarketDepthData callback frequency with MBO subscription — called per event or per
User642863 |
2026-04-15 20:10:37
John - SC Support LPN LP |
2 | 57 |
|
Connection problem with Delayed Data Feed
VladAdrian |
2026-04-15 19:02:19
John - SC Support LPN LP |
2 | 39 |
|
numbers bar study issue
ldepadey |
2026-04-15 18:47:26
John - SC Support LPN LP |
1 | 35 |
|
Overlay size question
User930239 |
2026-04-15 18:46:01
John - SC Support LPN LP |
1 | 33 |
|
freezing for long time during accurate trading system backtesting
User970210 |
2026-04-15 17:52:30
John - SC Support LPN LP |
3 | 103 |
|
Charts are lagging
User895435 |
2026-04-15 15:10:53
John - SC Support LPN LP |
1 | 45 |
|
Cannot Load Data for Nasdaq Composite
User873664 |
2026-04-15 15:03:37
User873664 LPN LP |
2 | 68 |
|
Historical Intraday Chart Data Not Loading for _MBO symbols
Xeoh85 |
2026-04-15 14:41:26
John - SC Support LPN LP |
1 | 42 |
|
sell/buy stop only printing 1 contract
Inimicle |
2026-04-15 14:38:19
John - SC Support LPN LP |
1 | 51 |
|
Rithmic Connection Error Message
User930239 |
2026-04-15 14:29:58
John - SC Support LPN LP |
1 | 55 |
|
custom .dll file
coachted |
2026-04-15 14:27:36
John - SC Support LPN LP |
1 | 64 |