Support Board
Date/Time: Fri, 18 Sep 2026 12:49:37 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-09-12 22:00:15
Sierra_Chart Engineering LPN LP |
13 | 10544 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 1379 |
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-08-26 13:41:18
Sierra_Chart Engineering LPN LP |
3 | 3445 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18019 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3097 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4198 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 22395 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7981 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6487 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108099 |
|
Is 'Stationary Text' broken?
Calculus |
2026-09-18 10:52:41
Calculus LPN LP |
4 | 63 |
|
Rithmic Direct - DTC: permission denied at logon (Lucid Trading), works in R|Trader
jbaunez |
2026-09-18 10:30:27
jbaunez LPN LP |
0 | 14 |
|
historial data KO
User311760 |
2026-09-18 10:09:33
User311760 LPN LP |
2 | 40 |
|
MARKET STATISTICS ARE NOT POPULATING
User998250 |
2026-09-18 06:11:23
Sierra_Chart Engineering LPN LP |
1 | 31 |
|
Connecting Takion API with Sierra Chart for MarketSorter symbol linking
KOT1313 |
2026-09-17 23:24:27
KOT1313 LPN LP |
0 | 35 |
|
NNQ and NES market data and trading access
User021821 |
2026-09-17 22:03:39
Sierra_Chart Engineering LPN LP |
1 | 51 |
|
NES (E-mini S&P 500 Nano) missing from CME symbol list
User131476 |
2026-09-17 22:02:19
Sierra_Chart Engineering LPN LP |
3 | 62 |
|
[Programming Help] - ACSIL can read live position but not attached stop/target orders - Account Support Ticket
User771382 |
2026-09-17 22:00:37
Sierra_Chart Engineering LPN LP |
2 | 270 |
|
Using AI in conjunction with Sierra Chart.
cgarrad |
2026-09-17 21:19:36
Alofat99 LPN LP |
23 | 6137 |
|
Intermittent blank/disappearing value in the Bid Market Depth Pulling/Stacking column
SidN313 |
2026-09-17 19:36:02
John - SC Support LPN LP |
7 | 89 |
|
Countdown Timer
NdeFirmian |
2026-09-17 16:01:48
John - SC Support LPN LP |
1 | 47 |
|
Rithmic Market depth data streaming freeze
SidN313 |
2026-09-17 15:56:24
John - SC Support LPN LP |
5 | 111 |
|
ACSIL replay: can VolumeAtPrice snapshots identify prices traded after an intrabar signal?
User432003 |
2026-09-17 15:55:46
John - SC Support LPN LP |
1 | 38 |
|
Volume Per Second as a Candlestick
User272030 |
2026-09-17 15:24:23
John - SC Support LPN LP |
4 | 126 |
|
Draw Anchored VWAP loses anchor handle after loading a Study Collection
User972483 |
2026-09-17 15:14:52
John - SC Support LPN LP |
1 | 39 |
|
Request to Cancel my Subscription
gsvector24 |
2026-09-17 15:02:17
John - SC Support LPN LP |
1 | 58 |
|
Issue with the “Ignore Quantity on Load Configuration” Setting
Deenius |
2026-09-17 05:03:25
Sierra_Chart Engineering LPN LP |
1 | 63 |
|
Not able to see right side of chart (huge margin space)
User558370 |
2026-09-17 04:42:31
TraderBake LPN LP |
2 | 83 |
|
[Locked] - ZNU12-CBOT historical SCID timestamps reverse after a fresh SC Data download
Thiag094 |
2026-09-17 04:22:43
Sierra_Chart Engineering LPN LP |
1 | 86 |
|
scsf_Parabolic in Studies.cpp seems broken with v2950 changes
User719512 |
2026-09-17 04:13:49
Sierra_Chart Engineering LPN LP |
4 | 101 |
|
Question about plan + CME exchange cost for Gold (XAUUSD) only
User460463 |
2026-09-17 02:11:21
User584084 LPN LP |
6 | 134 |
|
OCO / Bracket Order Behavior Questions
coachted |
2026-09-16 20:18:05
John - SC Support LPN LP |
3 | 86 |
|
Combine Trades with Same Price and Type (Bid/Ask)???
User339024 |
2026-09-16 19:04:53
User339024 LPN LP |
9 | 145 |
|
ROLLOVER ESZ26
User431406 |
2026-09-16 18:22:17
John - SC Support LPN LP |
1 | 54 |
|
ACSIL GetBid/AskMarketLimitOrdersForPrice returns 0
rob9874 |
2026-09-16 18:20:13
John - SC Support LPN LP |
1 | 49 |
|
Issues with historical intraday data and the
diecal67 |
2026-09-16 15:28:06
John - SC Support LPN LP |
3 | 76 |
|
Dashed study lines appear solid when chart is compressed horizontally
MarkusK |
2026-09-16 15:25:43
MarkusK LPN LP |
4 | 136 |
|
Please Help me to understand this, thx
User339024 |
2026-09-16 14:32:09
User339024 LPN LP |
2 | 89 |