Support Board
Date/Time: Fri, 07 Aug 2026 18:16:19 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 1715 |
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-23 15:23:57
Sierra_Chart Engineering LPN LP |
63 | 16042 |
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[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9513 |
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[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3456 |
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[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21442 |
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[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7454 |
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[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 2247 |
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[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6100 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107538 |
|
Add Additional Symbol
User841161 |
2026-08-07 18:07:24
John - SC Support LPN LP |
1 | 11 |
|
Volume profile tool stops updating real time
OrderFlow |
2026-08-07 18:06:05
OrderFlow LPN LP |
1 | 13 |
|
Last Order not filling despite closure
jjb1989 |
2026-08-07 17:53:38
jjb1989 LPN LP |
0 | 4 |
|
Issue with update from 2873 to 2933
User357195 |
2026-08-07 17:47:17
User357195 LPN LP |
0 | 9 |
|
Flatten order
Jimmyy |
2026-08-07 17:31:06
Jimmyy LPN LP |
5 | 195 |
|
Why is Connection Bar continuing being green even when internet is off
User195597 |
2026-08-07 17:08:44
User195597 LPN LP |
4 | 105 |
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Gold Data not current
User663265 |
2026-08-07 15:44:51
John - SC Support LPN LP |
1 | 21 |
|
[User Discussion] - Backtesting window settings
caldie67 |
2026-08-07 15:42:50
John - SC Support LPN LP |
7 | 121 |
|
Historical Intraday download error:
User654477 |
2026-08-07 15:41:30
John - SC Support LPN LP |
1 | 22 |
|
Delayded Data
Marek F |
2026-08-07 15:28:45
Marek F LPN LP |
4 | 41 |
|
Chart windows not keeping their settings
User840964 |
2026-08-07 15:12:05
Sierra_Chart Engineering LPN LP |
24 | 452 |
|
Question
User437588 |
2026-08-07 14:01:48
John - SC Support LPN LP |
3 | 37 |
|
IB stock orders rejected since TWS build 10.45.1j — Sierra sends no currency field
User745789 |
2026-08-07 12:56:30
John - SC Support LPN LP |
1 | 37 |
|
Chartbooks not maintaining their last organized state z-order
SierraMatthew |
2026-08-07 12:47:20
SierraMatthew LPN LP |
35 | 815 |
|
Bar Numbering Study
doctor10 |
2026-08-07 12:44:00
John - SC Support LPN LP |
1 | 30 |
|
TICK-NYSE behavior seems different over the past 1-2 quarters
Sierra123 |
2026-08-07 12:38:07
Sierra123 LPN LP |
2 | 67 |
|
[Programming Help] - Build Custom Studies DLL
Marek F |
2026-08-07 11:39:07
Marek F LPN LP |
0 | 45 |
|
SC2929 unresponsive during chartbook loading
User512353 |
2026-08-07 11:27:32
TH.555 LPN LP |
15 | 415 |
|
Non Deterministic Downloads Historical Tick data.
skalaydzhiyski |
2026-08-07 11:09:20
skalaydzhiyski LPN LP |
12 | 318 |
|
Child Windows State - Bug
Marek F |
2026-08-07 11:05:01
Marek F LPN LP |
0 | 29 |
|
TPO Value Area Lines:One Period Only at End of Chart starts from prior day
DabashTrading1 |
2026-08-07 09:18:18
DabashTrading1 LPN LP |
9 | 106 |
|
Feature Request - Market Depth Historical Graph: Relative-to-Baseline Display Mode
User823887 |
2026-08-07 05:26:17
User823887 LPN LP |
2 | 68 |
|
Price Action on trading chart not moving
User592475 |
2026-08-06 19:22:22
John - SC Support LPN LP |
1 | 37 |
|
Rithmic Direct DTC Permission Denied with Apex
User579915 |
2026-08-06 18:57:08
John - SC Support LPN LP |
3 | 58 |
|
how do I could customise my candlestick charts?
b1u3lee |
2026-08-06 16:54:38
John - SC Support LPN LP |
1 | 39 |
|
HotKeys
User563703 |
2026-08-06 16:53:46
John - SC Support LPN LP |
1 | 39 |
|
Show orders and fills
coachted |
2026-08-06 16:42:19
John - SC Support LPN LP |
1 | 37 |
|
Historical Intraday Data Downloads Not Working with Rithmic
T.Gerhard |
2026-08-06 16:33:47
John - SC Support LPN LP |
3 | 79 |
|
Is there any way to prevent Market Depth heatmap from getting blown out?
warpigs |
2026-08-06 15:44:46
warpigs LPN LP |
2 | 51 |