Support Board
Date/Time: Mon, 31 Aug 2026 19:04:44 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-08-26 13:41:18
Sierra_Chart Engineering LPN LP |
3 | 1500 |
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 17571 |
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[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 2803 |
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[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9919 |
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[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3913 |
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[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21984 |
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[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7777 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6338 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107867 |
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Unable to load more than 6 months of Historical Data
User988786 |
2026-08-31 18:55:50
User988786 LPN LP |
2 | 19 |
|
programmation
User740755 |
2026-08-31 18:33:16
User740755 LPN LP |
13 | 197 |
|
anchored vwap
Robert Wojczak |
2026-08-31 18:32:55
cmet LPN LP |
3 | 60 |
|
Subject: Understanding "Move to Breakeven" entries in my Trade Activity Log
coachted |
2026-08-31 18:31:13
coachted LPN LP |
2 | 15 |
|
Spreadsheet study coloring not working when adding study/price overlay
User645747 |
2026-08-31 18:14:55
John - SC Support LPN LP |
1 | 16 |
|
Recurring Chart Data Loading Issue – Screenshots Attached
User783391 |
2026-08-31 17:57:45
User783391 LPN LP |
6 | 82 |
|
NVPOC in daily chart
User193259 |
2026-08-31 17:55:10
John - SC Support LPN LP |
7 | 106 |
|
Erase all* text drawings
User14953 |
2026-08-31 17:53:28
John - SC Support LPN LP |
1 | 27 |
|
[Programming Help] - Subject: Renko bar High/Low showing zero range during Replay (ACSIL, AutoLoop=1)
User936721 |
2026-08-31 17:49:15
John - SC Support LPN LP |
3 | 70 |
|
Can you please adivse
coachted |
2026-08-31 17:40:22
John - SC Support LPN LP |
1 | 33 |
|
I’ve changed the system number and now I no longer have the data
TerpsArdy |
2026-08-31 17:31:23
John - SC Support LPN LP |
1 | 38 |
|
CME ES/MES/NQ/MNQ Denali L1 + L2 Market Data Pricing & API Access
CB6Quantum |
2026-08-31 17:27:51
John - SC Support LPN LP |
1 | 27 |
|
can't find my Broker while trying to activate Teton Pathway for real time data
User999001 |
2026-08-31 17:18:55
John - SC Support LPN LP |
5 | 318 |
|
GC - Chart Issues with data
User301944 |
2026-08-31 17:15:53
John - SC Support LPN LP |
3 | 57 |
|
“Trade activity log - Closed P&L”
Paulof |
2026-08-31 16:50:33
John - SC Support LPN LP |
1 | 29 |
|
Value Label on Price Scale for VWAP Subgraph of Volume by Price Study looks strange
TraderBake |
2026-08-31 16:45:29
John - SC Support LPN LP |
6 | 183 |
|
Teton trailing stop exceeding AMP's 10 messages/10 sec limit
zakyr |
2026-08-31 16:00:21
zakyr LPN LP |
0 | 25 |
|
Stationary Text Link To Vertical Axis Scale is Default On creation
User383986 |
2026-08-31 13:39:01
User383986 LPN LP |
0 | 24 |
|
Position Quantity is zero in Spreadsheet
User512353 |
2026-08-31 13:23:23
User512353 LPN LP |
8 | 131 |
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Numbers bars OPTION REAL Transparency!
TopGunTrader |
2026-08-31 11:54:10
User783786 LPN LP |
1 | 368 |
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Request: Tools / Chart Values Windows Tooltip
ycomp |
2026-08-31 11:32:31
ycomp LPN LP |
0 | 31 |
|
Price Retracement 23.600000381469727%
User512353 |
2026-08-31 09:34:35
User512353 LPN LP |
0 | 37 |
|
SR3Z24-CME historical intraday data ends 2025-01-03, 74 days before the contract
User466063 |
2026-08-31 08:30:00
Sierra_Chart Engineering LPN LP |
2 | 88 |
|
Changing the Color of the Price and Time Boxes Is Not Possible [Bug Report]
Deenius |
2026-08-31 07:34:08
Deenius LPN LP |
0 | 34 |
|
Lmax market depth
User21223 |
2026-08-31 06:46:51
User21223 LPN LP |
8 | 159 |
|
Alert Manager or Chat/ntfy not working
User203631 |
2026-08-31 05:05:00
User203631 LPN LP |
0 | 32 |
|
CME Data Not Loading in Real-Time
HARK |
2026-08-30 22:52:28
Sierra_Chart Engineering LPN LP |
6 | 81 |
|
CME trade-type metadata
User330797 |
2026-08-30 22:07:04
Sierra_Chart Engineering LPN LP |
1 | 51 |
|
Package 3 historical MNQ tick data: entitlement, expired contract months, volume conservation
User172255 |
2026-08-30 21:50:54
Sierra_Chart Engineering LPN LP |
2 | 58 |
|
[BUG] Copying config from one instance to another doesnt let change Data folder
maxima120 |
2026-08-30 21:31:17
Sierra_Chart Engineering LPN LP |
3 | 88 |