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Support Board


Date/Time: Fri, 23 Oct 2026 14:17:40 +0000



Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP
25 14014
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering
2026-10-18 22:24:16
Sierra_Chart Engineering LPN LP
7 6513
[Sticky] [Locked] - NASDAQ Data Issues 2026-10-14 and 2026-10-15
Sierra_Chart Engineering
2026-10-15 19:56:25
Sierra_Chart Engineering LPN LP
1 506
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP
0 436
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP
2 903
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP
1 2088
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP
64 18775
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP
3 3621
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP
0 4812
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP
56 23211
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP
6 8415
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP
8 6832
[Sticky] [Locked] - Videos
Sierra Chart Engineering
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP
53 108711
Denali feed: live MBO for COMEX GC via DTC for my own application
User355695
2026-10-23 14:17:16
John - SC Support LPN LP
1 8
Volume Profile Volume Area Lines issue
User92573
2026-10-23 14:15:34
John - SC Support LPN LP
3 81
Help needed
User321347
2026-10-23 14:15:29
User321347 LPN LP
2 40
Subject: Trial Account – SC Data Not Enabled / MES Chart Not Loading
User908604
2026-10-23 13:37:19
John - SC Support LPN LP
1 31
MES historical market depth data: available date ranges and Package 5 inclusion
rpolu1986
2026-10-23 13:36:05
John - SC Support LPN LP
1 50
Redesign of Reward Risk Tool Based on TradingView Model [Feature Request]
Deenius
2026-10-23 13:17:28
Deenius LPN LP
16 2307
Ghost Study running
Jaydtrade
2026-10-23 12:41:17
Jaydtrade LPN LP
2 128
Step Trailing Stop moves the stop backward after a manual adjustment
n8trading
2026-10-23 12:31:30
n8trading LPN LP
2 65
Quoteboard issue v2957 - Right-click context menu selection is applying to wrong symbol
n8trading
2026-10-23 12:19:30
n8trading LPN LP
12 453
Cannot connect to Sierra Chart - New Trial Account Inquiry
User733444
2026-10-23 07:34:55
Sierra_Chart Engineering LPN LP
1 41
Feature request: passkey login for sierrachart.com and Sierra Chart
n8trading
2026-10-22 23:49:25
n8trading LPN LP
2 92
Population Delay In Studies & Custom Study Not Loading with Updates
User415279
2026-10-22 23:45:53
User415279 LPN LP
8 157
Volume by Price - How to Hide Zero Values in Diagonal Delta Profile
User658000
2026-10-22 19:52:36
John - SC Support LPN LP
1 59
VIX alternative for NQ/ES on Denali
User449884
2026-10-22 19:46:18
Sierra_Chart Engineering LPN LP
5 177
EUREX data
User210821
2026-10-22 18:38:58
John - SC Support LPN LP
9 134
Daily Charts Not Working
User160573
2026-10-22 16:46:35
John - SC Support LPN LP
3 80
Trial User needs Service Package to create DOMs, Footprints and Market Profiles?
User510765
2026-10-22 16:39:12
John - SC Support LPN LP
1 44
volume at price study
coachted
2026-10-22 16:29:30
User719512 LPN LP
4 183
Volume Area Lines
User92573
2026-10-22 16:26:41
User719512 LPN LP
6 318
Minimum volume threshold for Dominant Side AskVolBidVol Percentage
User763335
2026-10-22 16:22:57
User763335 LPN LP
1 65
Subinstance Automatically Connects Main Instance to Data Feed
User841161
2026-10-22 15:23:29
ForgivingComputers.com LPN LP
2 106
New Trial Account Restricted on Parallels Desktop - Service Package Error
Reynard
2026-10-22 14:50:00
John - SC Support LPN LP
1 73
Rithmic Data feed not conncting to sierra chart
LondonFuturesTrader
2026-10-22 14:42:02
John - SC Support LPN LP
1 84
DOM
AKR
2026-10-22 14:38:00
John - SC Support LPN LP
1 70
Problem in DOM Euro Stoxx 50
User144206
2026-10-22 14:27:52
User144206 LPN LP
5 108
ACSIL sc.SetAlert() — Can Alert Manager display only custom alert text?
Island_Trader
2026-10-22 14:20:40
John - SC Support LPN LP
1 67
Simulated fill price discrepancy with displayed Bid/Ask - MNQZ6.CME
User579915
2026-10-22 14:10:59
Sierra_Chart Engineering LPN LP
2 69