Support Board
Date/Time: Fri, 06 Feb 2026 23:43:06 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 16401 |
|
[Sticky] [Locked] - Critical Update for Sierra Chart Timers 2867 through 2869 | OS vs. SC Timers | 4 MS!
Sierra_Chart Engineering |
2026-02-01 01:30:32
Sierra_Chart Engineering LPN LP |
3 | 1134 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-01-21 18:16:36
Sierra_Chart Engineering LPN LP |
58 | 8744 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2025-12-31 03:18:31
Sierra_Chart Engineering LPN LP |
5 | 3746 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 992 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1097 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 4873 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 3877 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 1940 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 105590 |
|
2875 Lag flipping chartbooks
User240337 |
2026-02-06 23:25:25
Sierra_Chart Engineering LPN LP |
5 | 107 |
|
Not Urgent : SPY-NQTV.dly data point error
User837706 |
2026-02-06 23:04:15
Sierra_Chart Engineering LPN LP |
1 | 27 |
|
Add ACSIL variable for “ Market Depth Combine Increment in Ticks”
gcUserStudies |
2026-02-06 23:00:59
Sierra_Chart Engineering LPN LP |
4 | 210 |
|
Data Transfer Speed
User871410 |
2026-02-06 22:42:23
Sierra_Chart Engineering LPN LP |
1 | 28 |
|
DOM orders displayed wrong (in multiples x10) - ? to set in x1
User409496 |
2026-02-06 22:40:18
Sierra_Chart Engineering LPN LP |
3 | 46 |
|
Refund Request - Discrepancy between Free Trial and Paid Version
User506191 |
2026-02-06 22:16:11
John - SC Support LPN LP |
1 | 11 |
|
Denali Data Lagging for MES compared to ES in a fast market
User745743 |
2026-02-06 22:02:16
John - SC Support LPN LP |
1 | 13 |
|
Charts Not Working Connected to Feed
User209431 |
2026-02-06 21:20:18
John - SC Support LPN LP |
5 | 44 |
|
Historical market depth not wroking
User30743 |
2026-02-06 20:50:13
John - SC Support LPN LP |
8 | 177 |
|
Historical data failing to download
User797124 |
2026-02-06 20:47:00
John - SC Support LPN LP |
1 | 11 |
|
Sierra Chart Rithmic ONE MIN behind!
TopGunTrader |
2026-02-06 20:44:41
John - SC Support LPN LP |
11 | 108 |
|
CME Data Freezing
User725043 |
2026-02-06 20:17:22
Sierra_Chart Engineering LPN LP |
35 | 749 |
|
Dear Developers , If you have time , could you make an MCP server for your DOCS ?
GravisHTG |
2026-02-06 20:02:33
GravisHTG LPN LP |
0 | 21 |
|
Best way to copy trade using with Prop Firms
User158338 |
2026-02-06 19:33:53
John - SC Support LPN LP |
1 | 18 |
|
connection error message from service: Rithmic data
User832560 |
2026-02-06 17:27:01
John - SC Support LPN LP |
3 | 39 |
|
Rithmic login length issue — “Permission Denied” in Sierra Chart (Bookmap-issued credentia
vmykha |
2026-02-06 17:23:27
John - SC Support LPN LP |
4 | 49 |
|
Show Orders and Positions Checked but will not display
User543381 |
2026-02-06 17:08:41
John - SC Support LPN LP |
1 | 19 |
|
Large fill price difference between Live and Sim system running in real-time
User37462 |
2026-02-06 17:01:57
John - SC Support LPN LP |
1 | 19 |
|
Copying trade not effective because other old account appears in allocation list ....
laurence gantier |
2026-02-06 16:55:57
John - SC Support LPN LP |
1 | 19 |
|
ChartBook Not Loading
MarieXMarkets |
2026-02-06 16:25:26
John - SC Support LPN LP |
3 | 42 |
|
to add Gold
User266447 |
2026-02-06 16:16:08
John - SC Support LPN LP |
1 | 19 |
|
Simple Moving Average 400 not showing on certain bar periods
User840964 |
2026-02-06 16:13:24
User840964 LPN LP |
2 | 35 |
|
Want to make sure I’m using Denali data and not Rithmic with my Sierra/Apex connection
trader2017 |
2026-02-06 15:57:36
John - SC Support LPN LP |
9 | 2785 |
|
MNQ data is delayed significantly started yesterday
User488241 |
2026-02-06 15:55:55
Sierra_Chart Engineering LPN LP |
2 | 61 |
|
Chart DOM – Displaying Pulling/Stacking Totals
wecanread |
2026-02-06 15:50:50
John - SC Support LPN LP |
1 | 43 |
|
Control Bar Commands for
TraderBake |
2026-02-06 15:46:41
John - SC Support LPN LP |
1 | 39 |
|
Wacky Volume Data
ROI+ |
2026-02-06 15:42:21
John - SC Support LPN LP |
1 | 35 |
|
Refund
lion323 |
2026-02-06 15:38:56
John - SC Support LPN LP |
13 | 436 |