Support Board
Date/Time: Fri, 07 Aug 2026 11:28:03 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 1633 |
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-23 15:23:57
Sierra_Chart Engineering LPN LP |
63 | 16004 |
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[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9476 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3451 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21432 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7445 |
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[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 2245 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6096 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107527 |
|
SC2929 unresponsive during chartbook loading
User512353 |
2026-08-07 11:27:32
TH.555 LPN LP |
15 | 404 |
|
Non Deterministic Downloads Historical Tick data.
skalaydzhiyski |
2026-08-07 11:09:20
skalaydzhiyski LPN LP |
12 | 304 |
|
Child Windows State - Bug
Marek F |
2026-08-07 11:05:01
Marek F LPN LP |
0 | 3 |
|
TPO Value Area Lines:One Period Only at End of Chart starts from prior day
DabashTrading1 |
2026-08-07 09:18:18
DabashTrading1 LPN LP |
9 | 101 |
|
IB stock orders rejected since TWS build 10.45.1j — Sierra sends no currency field
User745789 |
2026-08-07 09:06:10
User745789 LPN LP |
0 | 10 |
|
Feature Request - Market Depth Historical Graph: Relative-to-Baseline Display Mode
User823887 |
2026-08-07 05:26:17
User823887 LPN LP |
2 | 60 |
|
Chartbooks not maintaining their last organized state z-order
SierraMatthew |
2026-08-07 03:23:27
SierraMatthew LPN LP |
34 | 793 |
|
Bar Numbering Study
doctor10 |
2026-08-07 01:38:21
doctor10 LPN LP |
0 | 15 |
|
Why is Connection Bar continuing being green even when internet is off
User195597 |
2026-08-06 22:26:12
Sierra_Chart Engineering LPN LP |
3 | 90 |
|
TICK-NYSE behavior seems different over the past 1-2 quarters
Sierra123 |
2026-08-06 22:20:51
Sierra_Chart Engineering LPN LP |
1 | 48 |
|
Price Action on trading chart not moving
User592475 |
2026-08-06 19:22:22
John - SC Support LPN LP |
1 | 32 |
|
Rithmic Direct DTC Permission Denied with Apex
User579915 |
2026-08-06 18:57:08
John - SC Support LPN LP |
3 | 56 |
|
Chart windows not keeping their settings
User840964 |
2026-08-06 18:55:23
User840964 LPN LP |
23 | 433 |
|
how do I could customise my candlestick charts?
b1u3lee |
2026-08-06 16:54:38
John - SC Support LPN LP |
1 | 36 |
|
HotKeys
User563703 |
2026-08-06 16:53:46
John - SC Support LPN LP |
1 | 31 |
|
Show orders and fills
coachted |
2026-08-06 16:42:19
John - SC Support LPN LP |
1 | 33 |
|
Historical Intraday Data Downloads Not Working with Rithmic
T.Gerhard |
2026-08-06 16:33:47
John - SC Support LPN LP |
3 | 75 |
|
Is there any way to prevent Market Depth heatmap from getting blown out?
warpigs |
2026-08-06 15:44:46
warpigs LPN LP |
2 | 42 |
|
NPL not indicating properly
User169391 |
2026-08-06 14:58:10
John - SC Support LPN LP |
1 | 40 |
|
New Student - Service Package
bobstone249 |
2026-08-06 14:56:48
John - SC Support LPN LP |
1 | 56 |
|
[User Discussion] - Custom Market Profile Chart
WarriorTrader |
2026-08-06 07:04:49
WarriorTrader LPN LP |
119 | 25084 |
|
Second system not getting data
John M |
2026-08-06 06:15:41
Sierra_Chart Engineering LPN LP |
1 | 48 |
|
Question on Chart Calculator tool
TeeJay |
2026-08-05 23:28:08
Sierra_Chart Engineering LPN LP |
20 | 2440 |
|
v2934 OpenGL errors when closing chartbook
User719512 |
2026-08-05 22:15:02
Sierra_Chart Engineering LPN LP |
5 | 100 |
|
CME E-nano Equity Index Futures
ChrisK |
2026-08-05 20:04:59
Sierra_Chart Engineering LPN LP |
1 | 138 |
|
Binance Crypto sc.Tick size and VAP changes
stiasny |
2026-08-05 20:01:24
Sierra_Chart Engineering LPN LP |
1 | 65 |
|
Graphic Settings failed to save - now entirely wrong
User941854 |
2026-08-05 19:56:11
John - SC Support LPN LP |
1 | 52 |
|
Grouping Charts within Same Chartbook so they Display Together when Clicking One of them
User600202 |
2026-08-05 19:26:22
User841161 LPN LP |
5 | 2878 |
|
AMP account and cannot connect to Rithmic
User368639 |
2026-08-05 18:32:05
John - SC Support LPN LP |
8 | 209 |