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Date/Time: Sun, 21 Dec 2025 07:33:43 +0000



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Title Last Post Replies Views
not receiving data
User478513
2022-12-02 22:41:54
John - SC Support LPN LP
1 445
Grid lines in chart dom
Pedro7
2022-12-02 21:45:11
John - SC Support LPN LP
1 543
not receiving data from teton
User478513
2022-12-02 21:41:21
John - SC Support LPN LP
1 501
DOM freezing at market open again
User449884
2022-12-02 20:39:11
User820791 LPN LP
15 997
Error writing to cached intraday data file
Andrew Pringle
2022-12-02 20:10:20
Sierra_Chart Engineering LPN LP
2 481
2nd Instance for Backtesting on Google Cloud
Tom8toez
2022-12-02 20:03:55
Tom8toez LPN LP
4 682
Data feed
User369403
2022-12-02 19:57:34
SC Support LPN LP
1 548
Cannot Connect to Denali Data Exchange Feed
DGee
2022-12-02 18:54:35
John - SC Support LPN LP
18 688
delayed data
User653923
2022-12-02 18:43:19
John - SC Support LPN LP
3 592
My "Compact Tool Values Window" has disappeared!
RonW
2022-12-02 18:39:48
John - SC Support LPN LP
5 2168
coffee futures
User849502
2022-12-02 18:39:13
User849502 LPN LP
2 537
black screen, no chart on the screen
User700382
2022-12-02 17:53:54
John - SC Support LPN LP
5 1590
Extremely slow chartbook without without excessive resource usage
Oceans
2022-12-02 17:52:02
Sierra_Chart Engineering LPN LP
7 721
CANCEL ACCOUNT
User898917
2022-12-02 17:47:07
John - SC Support LPN LP
1 456
overlay VbP peaks and valleys onto trade dom
User605240
2022-12-02 17:45:26
John - SC Support LPN LP
1 608
[Programming Help] - How to create Market Statistics
User222326
2022-12-02 17:35:57
John - SC Support LPN LP
1 502
[Programming Help] - help please
User892926000
2022-12-02 17:32:52
John - SC Support LPN LP
3 469
Market Depth Historical Graph study refresh interval
User152129
2022-12-02 17:24:01
John - SC Support LPN LP
1 532
DTC not enabled in the latest version 10
User1006
2022-12-02 17:15:33
John - SC Support LPN LP
1 448
Setting chart's main price graph to display price in 4 decimals reverts back to 2 decimals
gjockey
2022-12-02 16:56:41
John - SC Support LPN LP
1 556
No Data on Chart
User558380
2022-12-02 16:52:33
John - SC Support LPN LP
14 742
Report Study: K777 Market Orders Chart
TedMar
2022-12-02 16:10:43
John - SC Support LPN LP
1 430
Highlighting a chart window
User357195
2022-12-02 16:07:04
John - SC Support LPN LP
3 486
"Currently no data in file to display" error
TopStepTraderAdmin
2022-12-02 16:02:45
marc22991 LPN LP
4 2187
trying to back test using spreadsheets
User853427
2022-12-02 15:55:35
Sawtooth LPN LP
5 779
Connecting to Apex and Rithmic don't work
gabriel_demers
2022-12-02 15:51:26
John - SC Support LPN LP
3 1700
Getting no response from SC since 11/17/22 for custom studies question
User887126
2022-12-02 15:48:25
John - SC Support LPN LP
3 492
pnf on a footprint chart
coachted
2022-12-02 15:44:03
John - SC Support LPN LP
8 1045
Trade markers disappearing
User746875
2022-12-02 15:33:04
Sierra_Chart Engineering LPN LP
7 818
Fail to download Intraday data
User513952
2022-12-02 15:18:45
Sierra_Chart Engineering LPN LP
11 723
trading locked
User712123
2022-12-02 15:15:48
Sierra_Chart Engineering LPN LP
1 507
need help restoring previous settings
User427561
2022-12-02 15:04:38
User427561 LPN LP
3 872
Scale representation incorrect
User480109
2022-12-02 14:48:36
Sierra_Chart Engineering LPN LP
1 409
Waiting to download historical data
filipCsupka
2022-12-02 14:25:03
SC Support LPN LP
3 2748
BMF-B3 and OSE live market data
pa_trader
2022-12-02 13:26:45
Sierra_Chart Engineering LPN LP
3 588