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Date/Time: Wed, 24 Apr 2024 07:16:50 +0000



Candles not printing

View Count: 188

[2023-05-24 20:49:33]
Redbin_902 - Posts: 1
Hi there,

My charts were working fine all day, but near the end of the day candles + footprints were not printing. You can see the price in the attached screenshot where price was higher + not printing any data.

Also, when I was placing a test order on my sim account and was filled, it would automatically close the trade with a random profit immediately, even without price hitting my take profit or stop loss. Any help with these issues would be appreciated!

Thanks
[2023-05-24 20:51:01]
John - SC Support - Posts: 31059
Most likely your Session Times are set such that they end at the time of the last bar. Refer to the following:
Chart Session Times

If it is not the Session Times, then refer to the following:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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