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Support Board


Date/Time: Wed, 21 Jan 2026 07:27:33 +0000



Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
issue with
User6509932
2025-12-09 15:07:57
Sierra_Chart Engineering LPN LP
1 74
Still get Denali data if broker is down or can't connect?
joshtrader
2025-12-09 15:00:11
Sierra_Chart Engineering LPN LP
5 306
Studies visibility depending on timeframe ?
User246799
2025-12-09 14:58:09
Sierra_Chart Engineering LPN LP
8 267
Cannot make payment, cannot subscribe to service package, cannot use emergency acc activat
User210500
2025-12-09 13:42:31
Sierra_Chart Engineering LPN LP
1 102
permission denied with rithmic, actual help or refund ?
Quandale Dingle
2025-12-09 05:23:53
Sierra_Chart Engineering LPN LP
2 139
BoldFont input for Text Display for Study
seandunaway
2025-12-09 05:23:19
Sierra_Chart Engineering LPN LP
1 356
There is a bug
User841206
2025-12-09 05:09:14
Sierra_Chart Engineering LPN LP
5 296
Keyboard shortcuts for Buy/Sell Stop-Limit at Current Pointer Price
User781128
2025-12-09 04:57:27
Sierra_Chart Engineering LPN LP
1 409
Attached orders in chart trade window: Two contracts, but only one gets stopped out.
User675486
2025-12-08 22:54:40
John - SC Support LPN LP
1 98
Adding ASK Vol % and Bid Vol% in sub-graph of number bars
User519646
2025-12-08 22:52:24
John - SC Support LPN LP
3 155
Error message for order entry reoccuring
User415279
2025-12-08 20:06:06
User415279 LPN LP
3 113
Historical Market Depth calculated for visible chart only
Eranox
2025-12-08 20:02:29
Eranox LPN LP
2 129
[User Discussion] - How to: Change Colour of Chart Trading Order Line Active vs Pending
GeeMan
2025-12-08 19:20:35
GeeMan LPN LP
0 100
Package 11 and 12 differences
pavel.lysenka
2025-12-08 18:07:01
pavel.lysenka LPN LP
2 198
Problems moving settings from original Sierra to new install in different directory.
TopGunTrader
2025-12-08 18:02:52
John - SC Support LPN LP
1 88
Can you please change the Stochastic RSI to a 2-line Stochastic and not an RSI
User566779
2025-12-08 17:53:44
John - SC Support LPN LP
3 115
[User Discussion] - When opening a new Intraday chart, how to know which symbol code to use?
PabloMalo
2025-12-08 17:41:13
User584084 LPN LP
2 163
Symbols change when I switch accounts
User165981
2025-12-08 17:26:24
John - SC Support LPN LP
1 78
Sierra log me out of Rithmic and NinjaTrader
User183034
2025-12-08 17:12:07
John - SC Support LPN LP
5 145
subgraph...auto-coloring
natanibz
2025-12-08 16:35:58
John - SC Support LPN LP
5 146
Can't connect to IBKR data feed
mokshaman
2025-12-08 16:28:26
John - SC Support LPN LP
1 95
Market Depth data Missing
User447011
2025-12-08 16:21:43
John - SC Support LPN LP
1 72
[Programming Help] - .h header file can't be found
TriStar Trading
2025-12-08 16:21:30
TriStar Trading LPN LP
1 84
Time zone of timestamps in saved data files?
Chad
2025-12-08 16:15:18
John - SC Support LPN LP
2 125
Momentum trading pre mkt
UserIH
2025-12-08 15:59:33
John - SC Support LPN LP
10 206
Footprint chart
Ladolcevita
2025-12-08 15:50:50
John - SC Support LPN LP
2 147
Alerts
User587825
2025-12-08 15:49:07
John - SC Support LPN LP
1 79
Latest Release
Jim_W
2025-12-08 15:31:53
Sierra_Chart Engineering LPN LP
6 472
unable to properly see number bar studies
faysal82
2025-12-08 15:23:43
John - SC Support LPN LP
1 89
In my open quaninty it says
User328099
2025-12-08 14:54:48
Sierra_Chart Engineering LPN LP
1 81
Speech to text alert systm not working
FXTWIN
2025-12-08 13:41:38
FXTWIN LPN LP
4 142
[User Discussion] - Weighted Sector moving avg
ephi144
2025-12-08 13:22:29
ameetmedi LPN LP
1 583
Volume Dots and Zooming compatibilites
User590016
2025-12-08 12:59:12
natanibz LPN LP
96 20705
Spreadsheet J26 is not Updating Order Quantity.
User384855
2025-12-08 12:42:02
MatrixTrades LPN LP
4 486
What is the compelling reason for the spreadsheet studies Version 2?
Sawtooth
2025-12-08 00:21:25
Sawtooth LPN LP
5 218
CME Historical Data
User449867
2025-12-08 00:06:25
Sierra_Chart Engineering LPN LP
5 180
Delayed Data Simulation Mode
John Ferretti
2025-12-07 23:58:04
Sierra_Chart Engineering LPN LP
1 91