Support Board
Date/Time: Sat, 14 Nov 2026 22:12:15 +0000
Cancel subscription, data feed, and request refund
View Count: 265
| [2026-09-28 16:59:13] |
| User636771 - Posts: 1 |
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Hello, Please cancel my Sierra Chart account services, including my Service Package and all data feed subscriptions, and disable any automatic renewal or automatic payments on my account. I was charged 359 dollars on September 11, 2026. The software did not fit my needs and I have stopped using it. I am requesting a refund of my remaining Services Balance for the unused portion. Please confirm once the cancellation is complete and let me know the status of the refund. Thank you, Date Time Of Last Edit: 2026-09-28 20:55:14
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| [2026-09-28 20:56:13] |
| John - SC Support - Posts: 48527 |
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We have created the following Account Support Ticket for this: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1790628932563359187#ViewTicket Please see the information that ticket. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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