Support Board
Date/Time: Mon, 28 Sep 2026 19:28:26 +0000
Post From: Cancel subscription, data feed, and request refund
| [2026-09-28 16:59:13] |
| User636771 - Posts: 1 |
|
Hello, Please cancel my Sierra Chart account services, including my Service Package and all data feed subscriptions, and disable any automatic renewal or automatic payments on my account. I was charged 359 dollars on September 11, 2026. The software did not fit my needs and I have stopped using it. I am requesting a refund of my remaining Services Balance for the unused portion. Please confirm once the cancellation is complete and let me know the status of the refund. Thank you, Account username: justamadeus |