Support Board
Date/Time: Sat, 14 Nov 2026 22:22:18 +0000
Post From: Cancel subscription, data feed, and request refund
| [2026-09-28 16:59:13] |
| User636771 - Posts: 1 |
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Hello, Please cancel my Sierra Chart account services, including my Service Package and all data feed subscriptions, and disable any automatic renewal or automatic payments on my account. I was charged 359 dollars on September 11, 2026. The software did not fit my needs and I have stopped using it. I am requesting a refund of my remaining Services Balance for the unused portion. Please confirm once the cancellation is complete and let me know the status of the refund. Thank you, Date Time Of Last Edit: 2026-09-28 20:55:14
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