Support Board
Date/Time: Sun, 20 Sep 2026 08:45:28 +0000
Trading DOM: Chart Values/Crosshair remains active after switching tools
View Count: 11
| [2026-09-20 07:06:07] |
| MarkusK - Posts: 123 |
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I noticed an issue with the Chart Values/Crosshair Tool when using a regular Intraday Chart together with a Trading DOM for the same symbol. On the Trading DOM, I have "Chart Settings > Trading > Visual > Support Chart Values Tool for Trading DOM Mode" enabled. I use keyboard shortcuts to switch between tools: one shortcut selects the Chart Values/Crosshair Tool, and another switches back to the Hand Tool. The Chart Values/Crosshair synchronization works correctly in general: 1. I use the keyboard shortcut to select the Chart Values/Crosshair Tool on the Intraday Chart. 2. I left-click on the chart to activate it. 3. The crosshair is then also displayed correctly on the Trading DOM and follows the cursor. However, there is an issue when leaving the Chart Values/Crosshair Tool. If I click again on the Intraday Chart while the tool is active, the crosshair is correctly deactivated on both the Intraday Chart and the Trading DOM. But if I do not perform that second click and instead use my keyboard shortcut to directly switch back to the Hand Tool, the Chart Values/Crosshair Tool is closed correctly on the regular chart, but it remains active on the Trading DOM. I then have to manually click somewhere in the Trading DOM to deactivate it there. I understand that the Trading DOM does not support all of the regular chart tools, such as the Hand Tool. However, I am not expecting the Trading DOM itself to switch to the Hand Tool. The issue is specifically that when the Chart Values/Crosshair Tool is exited on the regular chart, its active state on the Trading DOM does not appear to be reset properly. Would it be possible for the Trading DOM to deactivate the Chart Values/Crosshair state whenever the Chart Values/Crosshair Tool is exited on the source chart, even if the newly selected tool is not supported by the Trading DOM? This would seem like the more consistent behavior, and for users who switch tools using keyboard shortcuts, it would also avoid the unnecessary additional click in the Trading DOM. |
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