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Support Board

Date/Time: Sat, 04 Jul 2026 08:03:28 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Trading from a new computer
User332967 		2021-04-08 15:08:39
John - SC Support LPN LP 		1 744
I just dont get it.
M2m48 		2021-04-08 15:06:50
John - SC Support LPN LP 		1 746
setting scale in with OCO in attached orders
User61576 		2021-04-08 14:24:45
Sierra Chart Engineering LPN LP 		1 839
Cannot perform a live trade with new Denali setup
User835083 		2021-04-08 14:18:25
Sierra Chart Engineering LPN LP 		2 795
Trouble connecting 2nd Sierra to my computer
Mila 		2021-04-08 14:07:54
Sierra Chart Engineering LPN LP 		2 762
How do I add options to the right mouse click list in a chart
User109175 		2021-04-08 14:03:06
Sierra Chart Engineering LPN LP 		1 1892
No answer
User657856 		2021-04-08 13:48:08
User657856 LPN LP 		5 851
no connection
User317686 		2021-04-08 13:47:20
Sierra Chart Engineering LPN LP 		1 637
log on attempts exhausted
garcia9808 		2021-04-08 13:43:22
Sierra Chart Engineering LPN LP 		1 782
Payment not credited
User213504 		2021-04-08 13:42:49
John - SC Support LPN LP 		1 676
Not getting data
User256155 		2021-04-08 13:30:03
User256155 LPN LP 		4 744
Reconciling data in spreadsheet (Denali data)
Eisenhower 		2021-04-08 11:32:44
Eisenhower LPN LP 		11 1237
Data feed connectivity problem
User989074 		2021-04-08 05:12:03
User316845 LPN LP 		9 856
Market Depth
Ricardo Zurek 		2021-04-08 04:28:00
Sierra Chart Engineering LPN LP 		1 717
Unable to Log In (Gain Capital)
User176071 		2021-04-08 04:02:04
User176071 LPN LP 		3 908
Market delta chart (cumulative delta bar volume) not displaying the AskV-BIdV values
User262655 		2021-04-08 03:38:03
Sierra Chart Engineering LPN LP 		3 831
My Stop Loss failed to modify > Error msg.>> Order modification failed
User468384 		2021-04-08 03:16:48
Sierra Chart Engineering LPN LP 		1 708
[User Discussion] - Symbols M6E MJY Not loading ?
User912175 		2021-04-08 02:34:57
58LesPaul LPN LP 		1 819
[Programming Help] - IsFullRecalculation changes to False (0) while SC is disconnected
User987654 		2021-04-08 02:31:14
User987654 LPN LP 		1 1171
missing data
User246553 		2021-04-08 02:16:01
Sierra Chart Engineering LPN LP 		4 807
Live Trade: Actual contracts traded w/ broker not recognized by attached order algo.
User414533 		2021-04-08 02:08:06
Sierra Chart Engineering LPN LP 		2 732
CME $50 monthly charge
amirN 		2021-04-08 01:12:01
Sierra Chart Engineering LPN LP 		8 1020
[User Discussion] - Trying to continue existing data feed service.
User461746 		2021-04-07 22:50:45
User461746 LPN LP 		2 842
No Real Time Data except for Price?
Chadly 		2021-04-07 21:53:11
Sierra Chart Engineering LPN LP 		9 950
[User Discussion] - Connecting Serra Charts to Rithmic data and Trade ordering
User281554 		2021-04-07 20:31:29
user_xyz LPN LP 		11 1233
Rithmic Connection issue - through RTraderPro(Bridge Mode)
ejtrader 		2021-04-07 20:20:26
ertrader LPN LP 		1 843
Problem Acquiring Historical Data For New Data Set From My IB Account SC v.2239 Forward
User479108 		2021-04-07 19:42:37
Sierra Chart Engineering LPN LP 		11 1184
Chart DOM Grid.
User491299 		2021-04-07 19:16:06
John - SC Support LPN LP 		1 1106
Cannot Open Sierra
User176071 		2021-04-07 19:14:15
John - SC Support LPN LP 		1 597
why my real time feed stops?
User61576 		2021-04-07 18:40:42
John - SC Support LPN LP 		4 808
I let you know on support board
User344478 		2021-04-07 18:35:34
John - SC Support LPN LP 		15 1040
Sierra Chart and Denali Data Feed
User304779 		2021-04-07 18:30:29
John - SC Support LPN LP 		1 667
DATA FEED
User258843 		2021-04-07 18:27:31
John - SC Support LPN LP 		1 640
drawings text display options
whats1thingnow 		2021-04-07 18:06:14
whats1thingnow LPN LP 		1 709
Trade account not assigned
User419467 		2021-04-07 17:43:44
John - SC Support LPN LP 		3 720
saving all replay data into 1 xls file
User61576 		2021-04-07 17:41:06
User61576 LPN LP 		1 713
Tradovate
User93942 		2021-04-07 17:37:59
John - SC Support LPN LP 		1 1230
[User Discussion] - this will be EZPZ for somebody....subgraph line changes 20-30pts than previous bar
CTAYLZ 		2021-04-07 17:27:35
CTAYLZ LPN LP 		2 847
Set up data feed
User344478 		2021-04-07 17:24:42
John - SC Support LPN LP 		1 682