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Date/Time: Sun, 19 May 2024 12:15:14 +0000



I need remote help

View Count: 342

[2021-06-07 22:35:36]
User415120 - Posts: 2
I am requesting remote help.... the emails back and forth is not working for me.
[2021-06-08 14:06:45]
John - SC Support - Posts: 31704
When would be a good time for us to call you?

Also, ensure that your phone number listed on your Account Management page is correct. You can check this here:
https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo

And finally, just note that we call using Skype, so there will not be an incoming number, so it may show as a Spam call. Please be sure to pick up at the appropriate time.
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