Support Board

Date/Time: Sun, 19 May 2024 09:17:08 +0000

disconnecting from data feed

[2021-06-08 13:25:30] #1 [Go To First Post]
User229898 - Posts: 1
This morning sierra charts has disconnected from my data feed three times. Please advise.

[2021-06-08 13:58:16] #2 [Go To First Post]
John - SC Support - Posts: 31704
This is not uncommon with CQG. The only thing we can do is point you to our documentation here: CQG Trading Platform Service: Frequent Server Disconnections when Using CQG For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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