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Date/Time: Thu, 25 Apr 2024 01:34:19 +0000



Delayed ES current contract period has no data

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[2021-06-08 12:01:27]
Rexz - Posts: 20
The current ES delayed contract has no data (ESM21-CME). If I switch to the next period ESU21-CME, there is data. I looked at other symbols and they are working fine.
imageSierraChart_64_9DkAFsKiyY.png / V - Attached On 2021-06-08 12:00:24 UTC - Size: 14.35 KB - 132 views
[2021-06-08 15:47:48]
John - SC Support - Posts: 31098
We just checked on this ourselves and we are not seeing any issues.

Open a historical daily chart and ensure that you have the data from June 7, 2021 in that daily chart.

Check the Quote Board after you open the daily chart to see if it then displays the information.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-06-08 17:07:40]
Rexz - Posts: 20
Just checked, I have data for June 7th and also if I close the chart and reload it, it does update to the current price (delayed by 10mins) BUT there is no further updating of price. The DOM is empty of orders, price doesn't move. If I use the next contract period I get the live data. Not sure what is wrong...
[2021-06-08 17:11:36]
Rexz - Posts: 20
Ok I got it working, Did the symbols change recently? I went into symbol settings and clicked 'update from server'. Its all working now.

Thanks
[2021-06-08 17:28:15]
John - SC Support - Posts: 31098
We're glad you got it working, but there has not been any major change to the symbols. If it happens again, let us know.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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