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Support Board

Date/Time: Sat, 20 Jun 2026 08:39:57 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Issue with Receiving Data
User584743 		2021-05-05 14:32:56
John - SC Support LPN LP 		15 1187
Sierra Data feed and clearing
4tunetrader 		2021-05-05 14:30:04
John - SC Support LPN LP 		3 789
One time connect to live account message
User183724 		2021-05-05 13:54:19
John - SC Support LPN LP 		1 831
Draw DOM Graph on Chart width
shinchan 		2021-05-05 10:42:07
User907968 LPN LP 		1 3109
How to switch my account from sim to micro's
User109175 		2021-05-05 09:08:08
User109175 LPN LP 		6 876
opengl and custom graphics
jesslinn 		2021-05-05 08:52:42
jesslinn LPN LP 		2 1282
Data lagging
User334949 		2021-05-05 08:38:10
Sierra_Chart Engineering LPN LP 		1 685
Memory error when downloading historical market depth data
User315411 		2021-05-05 08:16:24
User315411 LPN LP 		2 825
[User Discussion] - is there any study to show the 5 min. opening range?
User61576 		2021-05-05 05:59:34
User61576 LPN LP 		5 1590
Financial News window?
58LesPaul 		2021-05-05 05:02:01
Sierra_Chart Engineering LPN LP 		1 1256
Time and Sales
User386175 		2021-05-05 04:58:10
Sierra_Chart Engineering LPN LP 		1 842
Apply button keystroke
User98657 		2021-05-05 04:57:01
Sierra_Chart Engineering LPN LP 		1 618
Timeout connecting to server
User816220 		2021-05-05 04:41:01
Sierra_Chart Engineering LPN LP 		3 1308
[User Discussion] - Not able to get the alert value from a Color Background based on Alert condition.
Ticks 		2021-05-05 02:18:57
Sierra_Chart Engineering LPN LP 		2 711
Spelling error on Chart Settings, Advanced Settings, Attach Trade Window to Right Side
User719512 		2021-05-04 21:55:10
Sierra_Chart Engineering LPN LP 		6 953
Not Responding
User120953 		2021-05-04 21:06:39
John - SC Support LPN LP 		5 886
Mutual Fund Feed
BADGETT 		2021-05-04 21:03:41
Sierra_Chart Engineering LPN LP 		3 779
Denali data and live trading
User938731 		2021-05-04 20:47:46
John - SC Support LPN LP 		7 966
Denali feed not working
User475342 		2021-05-04 20:31:33
John - SC Support LPN LP 		1 703
Payment on Sierra Chart Account
User637296 		2021-05-04 20:30:17
John - SC Support LPN LP 		3 811
Rithmic (Trading) Alternative Server Location
AB604E 		2021-05-04 20:26:18
John - SC Support LPN LP 		6 2934
QM EMini Cruude Oil Future Symbol
User450463 		2021-05-04 20:21:06
John - SC Support LPN LP 		2 808
Not loading prior data
utahoptions23 		2021-05-04 20:18:39
John - SC Support LPN LP 		3 716
Tpo cart and data feed India.
User288886 		2021-05-04 19:54:41
John - SC Support LPN LP 		3 718
Denali Data
User997450 		2021-05-04 19:41:16
John - SC Support LPN LP 		20 1096
Apply button keystroke
User98657 		2021-05-04 19:32:59
John - SC Support LPN LP 		1 599
Requirements
User577801 		2021-05-04 18:44:42
John - SC Support LPN LP 		1 706
not log in
Nivp 		2021-05-04 18:39:59
John - SC Support LPN LP 		1 860
Switch to data feed and brokerage
User703844 		2021-05-04 18:35:35
John - SC Support LPN LP 		1 678
Data
User812728 		2021-05-04 18:31:53
John - SC Support LPN LP 		1 602
Signing in with Gain Credentials
gretat 		2021-05-04 18:18:03
John - SC Support LPN LP 		1 718
New Super Enhanced Trade Simulation Service
User162315 		2021-05-04 17:37:39
Sierra_Chart Engineering LPN LP 		2 733
CME Data Feed Problem
User286186 		2021-05-04 16:31:52
User286186 LPN LP 		0 552
NYSE TICK
User397996 		2021-05-04 16:11:05
User397996 LPN LP 		7 4086