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Direct MessagesDate/Time: Tue, 14 May 2024 07:42:53 +0000
Changing service package
View Count: 682
| [2021-07-07 06:36:34] |
| User645832 - Posts: 99 |
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My current service package expires on Monday, I would like to change it to "10 - Standard + Denali 6 months"; when is the latest I can change it so that my current package will not be automatically renewed? Thank you |
| [2021-07-07 06:53:55] |
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Follow the instructions below to change it any time. To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link. Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-07-07 06:56:24] |
| User645832 - Posts: 99 |
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if I do it now will it take affect immediately or after my current service package expires?
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| [2021-07-07 08:36:08] |
| Sierra_Chart Engineering - Posts: 14345 |
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Yes it takes effect immediately, but there is no additional cost at the time of the package change.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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