Home >> Support Board

Support Board

Date/Time: Tue, 14 May 2024 18:42:31 +0000

How to Post a Message for Support

Denali data feed - Tick chart issue (number of candles)

View Count: 505

[2021-07-07 13:13:10] #1 [Go To First Post]
User252279 - Posts: 9
3 years ago I used SC to trade with a 2000 tick chart (CQG data feed). No issues when comparing with Ninjatrader (also CQG). Tick charts never looked exactly the same, but they were quite similar. Now, I set up SC the same way but using Denali (CQG for order routing only). There is a major difference in the number of candles (not just the shapes) when compared with Ninjatrader (CQG). E.g.: pullback with 5 candles (CQG) only has 2 candles (Denali). That's thousands of ticks of difference. I've been through your documentation and double-checked everything but I'm stuck. Please, find my settings attached. Thanks in advance!


Private File Private File

[2021-07-07 14:45:45] #2 [Go To First Post]
John - SC Support - Posts: 31608
Most likely you have the option for Chart >> Chart Settings >> Advanced Settings 3 >> Combine Trades Into Original Summary Trade enabled. This will change the nature of the bars, since trades that would be considered separate are then combined together. Refer to the information here: Chart Settings: Combine Trades into Original Summary Trade (Data Feed and Exchange Specific) (Chart >> Chart Settings >> Chart Data >> Chart Data menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: