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Date/Time: Sat, 27 Apr 2024 12:47:11 +0000



Important Update: "SC Data-All Services" Symbol Cleanup

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[2020-05-08 12:40:53]
Sierra Chart Engineering - Posts: 104368
We have worked with the data provider Barchart for a long time now and the symbology used for the SC Data- All Services Service in Sierra Chart is based on Barchart symbols.

These symbols in many cases are absolutely terrible/horrible to say the least. In some cases they have no relation at all to the true symbol set by the exchange.

This creates confusion and a very poor impression for Sierra Chart especially for new users.

CQG also does not have good symbology but this is another subject and those will not be changed.

And there are also separate categories for searching for spreads and options. When this needs to be just integrated in with the primary listed symbol as we have done with the SC order routing service.

Gradually we will be cleaning this all up.

For example instead of DYU20 for the EUREX DAX we would use FDAXU20-EUREX.

We are making an announcement about this because it will require coordination with users. Once we start releasing these changes it is going to require users to update the Symbol Settings and translate the symbols (Edit >> Translate Symbols to Current Service).

We may not do any release of any changes for several months from now since we have other priorities.

----

Update: The above changes have now been made. Refer to this post:
Important Update: "SC Data-All Services" Symbol Cleanup | Post: 239782
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-11-19 19:23:38
[2020-05-08 14:16:46]
ticinotrader - Posts: 377
Thanks for making an announcement about this. Just would like to confirm:
Please post *any* relevant information regarding this, before the changes are applied.
Me and the members of my private group are very heavily using custom symbol settings and chartbooks based on Barchart's symbology, with sometimes hundreds of symbols used/defined with custom settings.
Thanks in advance & regards, tt
[2020-05-09 01:05:36]
Sierra Chart Engineering - Posts: 104368
Yes of course we will. This will be well coordinated.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-23 04:54:10]
Sierra Chart Engineering - Posts: 104368
We think the best way to approach this is that we will create the new symbols and keep the old and new for a period of time.

This will be the least disruptive. It allows us to begin anytime and just work on this gradually at our own available pace.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-23 04:54:33
[2020-07-21 20:03:12]
Sierra Chart Engineering - Posts: 104368
We are starting work on this now and the changes will not be disruptive to the existing symbols. The new symbols will exist for a period of time along with the older symbols.

And we will also be working on allowing searching for spreads and options directly using the primary listed symbols and not a separate category of spread and option symbols. How this will work is documented here:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#Symbols

The older symbol listings for searching for spreads and options will then be removed when the new method is fully supported.

We should have all of this complete in about two weeks.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-08-01 11:45:55
[2020-10-09 04:43:16]
Sierra Chart Engineering - Posts: 104368
We have released the new symbol format for the SC Data-All Services Service in Sierra Chart for the following exchanges:
CME
CBOT
COMEX
NYMEX
EUREX (Finally very sensible symbols for EUREX instead of the absolute utter nonsense that Barchart has)

For these exchanges there is now this new method to search for spreads and options:
https://www.sierrachart.com/index.php?page=doc/RealTimeDataFeedsAvailableFromSierraChart.php#ExchangeTradedSpreads_NewMethod

So there is no longer a separate symbol listing for doing searches which was really disorganized.

To utilize the new symbols, use this Edit menu command to translate the symbols:
Edit Menu: Edit >> Translate Symbols To Current Service

The old symbols are still maintained and are listed in File >> Find Symbol under categories that contain the text (Old). We will be removing these within about 30 to 45 days.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-10-09 04:47:04
[2020-10-09 05:24:06]
ticinotrader - Posts: 377
This sounds great!

I have just used the 'Translate Symbols' function and seemingly - at this time - the new format is available for CBOT symbols only.
It is expressed by the new '-CBOT' addition to the symbol name and the availability of the category '...CBOT (Old)' but I do not see this available for the CME, COMEX, NYMEX, EUREX symbols yet.

Is there any other setting that I need to adjust? I'm currently using the 2177 version - do I need to update to the 2178 pre-release? Or the new symbols will automatically available?

One additional question: after the old symbol formats will be finally removed, will that break compatibility with old recorded market depth data that was saved using the previous symbol format?
[2020-10-09 06:07:49]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

And then translate the symbols after.


after the old symbol formats will be finally removed, will that break compatibility with old recorded market depth data that was saved using the previous symbol format?
You will need to rename the data files, to the new symbol format. This is all.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-10-09 06:07:57
[2020-10-11 17:24:55]
User365411 - Posts: 173
Release 2179

1) Please can you confirm that intraday data files (.scid files) got new naming style and historic daily data files (.DLY files) maintain old naming style? For Eur Fx future I got 6EZ20-CME.scid and E6Z20.DLY. Is this ok or naming will coincide and then this will be changed in the future?

2) Using "Translate Symbols To Current Service", SC download again intraday data, why do not rename existing .scid files? So now I have 2 files, old E6Z20.scid E6U20.scid etc... and new 6EZ20-CME.scid 6EU20-CME.scid etc...
Can i delete old naming .scid files, right?

TY
Date Time Of Last Edit: 2020-10-11 17:37:27
[2020-10-12 11:55:38]
caligola - Posts: 116
I'm using the delayed datafeed
after the symbols update, some new symbols don't work

as an example
CLX20-NYMEX not working
CLX20 still working

following all the non working symbols that I could find
CLX20-NYMEX
ESZ20-CME
NQZ20-CME

this what I see
Symbol is unknown.
Click for symbol information.
Already subscribed to symbol.
New subscription rejected.

https://i.imgur.com/ftKmaAE.png

and here the working new symbols
6BZ20-CME
6EZ20-CME
6JZ20-CME
GCZ20-COMEX
NGX20-NYMEX
RTYZ20-CME
SIZ20-COMEX
YMZ20-CBOT
ZBZ20-CBOT
ZFZ20-CBOT
ZNZ20-CBOT
ZTZ20-CBOT
Date Time Of Last Edit: 2020-10-12 11:59:57
[2020-10-12 14:56:00]
Sierra Chart Engineering - Posts: 104368
You cannot use the old symbol format and the new symbol format at the same time. Only one symbol format can be used.

Once all symbols are updated to either the old or the new symbol format, then reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-10-12 14:56:37
[2020-10-12 16:28:14]
User365411 - Posts: 173
You cannot use the old symbol format and the new symbol format at the same time. Only one symbol format can be used.

Once all symbols are updated to either the old or the new symbol format, then reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

I don't know if this answer is for my question in post #9.
Anyway, to clarify, I understand that only one symbol format can be used, and it's ok.

The problem is that if I request a long term continuous historical daily data for example for New Zealand fx future 6NZ20-CME, SC populates data folder with one 6NZ20-CME.DLY file and a lot of N6xnn.DLY (old naming style).

The fact that there is a mix of new and old naming style is right or something is wrong and you need to tweak something?
Or maybe it happens only on my PC?

TY
Date Time Of Last Edit: 2020-10-12 16:31:35
[2020-10-13 01:33:04]
Sierra_Chart Engineering - Posts: 14109
Information about new symbol format:
New ISSUE ESZ20-CME real time historical | Post: 237095

Yes this does make sense in the case of continuous futures contract charts:

The problem is that if I request a long term continuous historical daily data for example for New Zealand fx future 6NZ20-CME, SC populates data folder with one 6NZ20-CME.DLY file and a lot of N6xnn.DLY (old naming style).

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-13 11:17:16]
Sierra Chart Engineering - Posts: 104368
It is important that when using the new futures symbol format, that all symbols for a particular futures contract are consistently that format including symbols you are using in sub instances.

After changing the symbols you need to reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

We made some improvements to the Edit >> Translate Symbols to Current Service function to ensure the translation is always to the new symbol format and avoiding mistaken translations, and to also translate the Intraday File Update List symbols. The only case of a mistaken translation that we are aware of involves the symbol GER30 where it would be translated to a Eurodollar (GE) futures symbol. This has been prevented and is in the latest prerelease 2181.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-10-14 01:05:27
[2020-10-22 16:56:22]
User365411 - Posts: 173
To avoid redownload lot of gigabyte of already downloaded intraday .scid files can I rename them with the new naming style using this method?
Chart Data and Chart Data Files: Renaming Chart Data Files

So, for a continuous contract, rename ESH19.scid to ESH19-CME.scid and then change the symbol name in the chartbook with the actual ESZ20-CME , is it possible or there is something that can be wrong?

Other little question: there is a way to create subfolders in the data folder that contain one single symbol each?

TY
Date Time Of Last Edit: 2020-10-22 17:00:26
[2020-10-22 18:38:20]
Sierra Chart Engineering - Posts: 104368
To avoid redownload lot of gigabyte of already downloaded intraday .scid files can I rename them with the new naming style using this method?
Yes this can be done.

So, for a continuous contract, rename ESH19.scid to ESH19-CME.scid and then change the symbol name in the chartbook with the actual ESZ20-CME , is it possible or there is something that can be wrong?
Yes this is correct. Be sure you do this, when disconnected from the data feed and you can only rename files when the charts are closed.



Other little question: there is a way to create subfolders in the data folder that contain one single symbol each?
No this is not supported.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-24 07:26:27]
Sierra Chart Engineering - Posts: 104368
For the new method to access Exchange Traded Spreads and Options symbols from the Denali Exchange Data Feed, refer to:
Real-Time Exchange Data Feeds Available From Sierra Chart: Exchange Traded Spreads

And:
Real-Time Exchange Data Feeds Available From Sierra Chart: Futures Options
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-10-24 07:37:53
[2020-10-24 11:17:32]
ticinotrader - Posts: 377
Dear Support,

The documentation says that there is no support for FOPs of non-Denali (SC Exchange Data) exchanges any longer.

Although I am still able to open symbols like KCZ01000P, (ICE US Coffee Z20 strike 100 Put) etc. by manually entering the old symbol format.
I am still on SC 2182.

Can you please confirm that you will keep support for these symbols on non-Denali exchanges?
They are integral part of my and my members trading and they are perfect for us (definitely way better than having nothing), even though do not update in realtime/delayed.

Thank you for your consideration.
[2020-10-26 04:09:42]
Sierra Chart Engineering - Posts: 104368
We were not aware you can access ICE futures options. That is probably a Barchart symbol. If you are able to get historical daily data for those, that will remain. But there are no guarantees about this going forward.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-26 07:18:53]
ticinotrader - Posts: 377
Do you plan to add the FOP symbols to your SC Exchange Data ICE US offering as well? If yes, do you have an estimated time for this?
Thank you.
[2020-10-26 18:49:45]
Sierra Chart Engineering - Posts: 104368
No definitely no plans for this. And we would not put long term reliance on that data feed also continuing to offer real-time data for ICE. Although Historical Daily data will be still available for ICE.

There is hardly any use of real-time ICE data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-26 20:14:47]
ticinotrader - Posts: 377
Just to make sure I understand correctly:

1. Do you plan to stop ICE US and ICE UK realtime data entirely or

2. You plan to stop supporting the current datafeed format and replace it with a different one.

In case of #1 - can you recommend any alternative, other than using CQG or IB's data?
Just would like to know how to prepare for this, when it happens. CQG is not an option for me, you also exactly know what IB's data can be used for...

Thank you.
[2020-10-26 23:22:53]
Sierra Chart Engineering - Posts: 104368
Are you currently using ICE real-time data through another Sierra Chart account?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-27 06:48:05]
ticinotrader - Posts: 377
Yes, I have two another active accounts where I pay for ICE realtime data twice.
Date Time Of Last Edit: 2020-10-27 06:48:49
[2020-10-28 21:25:29]
Sierra Chart Engineering - Posts: 104368
Ok we understand. No need to be concerned with any changes at this time. We will keep this in consideration when review the data feeds around June of next year.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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