Support Board

Date/Time: Tue, 23 Apr 2024 16:47:21 +0000

Post From: Important Update: "SC Data-All Services" Symbol Cleanup

[2020-10-13 11:17:16] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
It is important that when using the new futures symbol format, that all symbols for a particular futures contract are consistently that format including symbols you are using in sub instances. After changing the symbols you need to reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers We made some improvements to the Edit >> Translate Symbols to Current Service function to ensure the translation is always to the new symbol format and avoiding mistaken translations, and to also translate the Intraday File Update List symbols. The only case of a mistaken translation that we are aware of involves the symbol GER30 where it would be translated to a Eurodollar (GE) futures symbol. This has been prevented and is in the latest prerelease 2181. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-14 01:05:27