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Delayed Data Not Streaming

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[2021-01-28 03:14:06] #1 [Go To First Post]
Vitwat - Posts: 19
Hi SC Support, The delayed exchange data is NOT streaming on either SC Data - All Services or SC Futures Order Routing/Data, after I updated the SC version yesterday. I have now reverted to previous version (2171) but the problem persists. I have followed the instructions fund on Delayed Exchange Data Feed and the problem is still not resolved. For what it's worth, the problem seems to have begun since I connected to SC Futures Order Routing after my trading account was assigned yesterday. I am waiting until Feb 1 to activate the Denali real time data feed to take advantage of the free data feed for the 1st month. I hope this is not the cause? Thanks in advance for looking into this!

[2021-01-28 08:09:38] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Make sure you are using the correct symbols. Use this Edit menu command to translate the symbols: Edit Menu: Edit >> Translate Symbols To Current Service Also you should be running the current version, so you will want to update again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-28 08:10:44

[2021-01-28 09:04:02] #3 [Go To First Post]
Vitwat - Posts: 19
Thanks for your prompt attention. I have actually tried that command a few times, but the problem is still not resolved. In fact, I think the symbol is not the problem because the charts still update at 15 min intervals. It's the delayed data not streaming continuously (like it used it be) and all my charts are "static" and only getting updated at 15 min interval. I hope I have explained the issue clearly. Thanks

[2021-01-28 09:25:45] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Tell us one of the symbols which is not updating continuously. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-01-28 10:33:45] #5 [Go To First Post]
Vitwat - Posts: 19
Hi, One of symbols that is not updating continuously is MNQH21-CME. Here's the message log required: Software version: 2222 64-bit \| 2021-01-28 05:31:02.138 Primary Thread ID: 19016 \| 2021-01-28 05:31:02.138 Usage end date: 2021-02-19 \| 2021-01-28 05:31:02.138 Enabled for: Advanced Features 2. \| 2021-01-28 05:31:02.138 Enabled for: Sierra Chart Historical Data Service. \| 2021-01-28 05:31:02.138 Enabled for: Denali Real-Time Exchange Data Feed. \| 2021-01-28 05:31:02.138 Allow Support for Sierra Chart Data Feeds is enabled. \| 2021-01-28 05:31:02.138 Current selected Data/Trading service: SC Data - All Services \| 2021-01-28 05:31:02.138 Custom symbol settings values: disabled \| 2021-01-28 05:31:02.138 Chart Update Interval: 500 \| 2021-01-28 05:31:02.138 Intraday Data Storage Time Unit: 0 \| 2021-01-28 05:31:02.138 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2021-01-28 05:31:02.138 2021-01-28 10:31:02 Local computer time in UTC \| 2021-01-28 05:31:02.138 2021-01-28 05:31:02 Local computer time in SC Time Zone \| 2021-01-28 05:31:02.138 2021-01-28 08:58:57 Server time in UTC \| 2021-01-28 05:31:02.138 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2021-01-28 05:31:02.138 Program path: C:\SierraChart\ \| 2021-01-28 05:31:02.138 Data Files path: C:\SierraChart\Data\ \| 2021-01-28 05:31:02.138 OS Version Number: 10.0 \| 2021-01-28 05:31:02.139 Locale Setting: C \| 2021-01-28 05:31:02.139 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll \| 2021-01-28 05:31:02.139 Allowed protected custom studies: \| 2021-01-28 05:31:02.139 File >> Disconnect selected. \| 2021-01-28 05:31:37.650 SC Data - All Services \| Disconnected. \| 2021-01-28 05:31:37.651 SC Data - All Services \| Connected to server complete. \| 2021-01-28 05:31:40.345 Triggering next historical data download in queue. \| 2021-01-28 05:31:40.346 Triggering next historical data download in queue. \| 2021-01-28 05:31:40.346 Triggering next historical data download in queue. \| 2021-01-28 05:31:40.346 Triggering next historical data download in queue. \| 2021-01-28 05:31:40.346 No download requests in the queue to start downloads for. \| 2021-01-28 05:31:40.347 No download requests in the queue to start downloads for. \| 2021-01-28 05:31:40.347 No download requests in the queue to start downloads for. \| 2021-01-28 05:31:40.347 No download requests in the queue to start downloads for. \| 2021-01-28 05:31:40.347 SC Data - All Services \| Starting real-time market data updates for: MNQH21-CME. ID: 1 \| 2021-01-28 05:31:40.527 SC Data - All Services \| Subscribing to streaming market data in the service client is not supported. Symbol: MNQH21-CME \| 2021-01-28 05:31:40.527 SC Data - All Services \| Requesting security definition data for: MNQH21-CME. ID: 1 \| 2021-01-28 05:31:40.527 Added historical Intraday data request for MNQH21-CME to the queue. \| 2021-01-28 05:31:40.527 Intraday data recording state for symbol MNQH21-CME is set to download 'Pending'. \| 2021-01-28 05:31:40.527 Triggering next historical data download in queue. \| 2021-01-28 05:31:40.527 Delaying start of download for MNQH21-CME \| 2021-01-28 05:31:40.529 HD Request # 8 \| Downloading Intraday chart data for MNQH21-CME to the file MNQH21-CME.scid. Service: cme \| 2021-01-28 05:31:45.720 HD Request # 8 \| Download start date-time: 2021-01-28 05:16:49.000000. File last date-time: 2021-01-28 05:16:49.926000 \| 2021-01-28 05:31:45.720 HD Request # 8 \| Using server: exchangehistdata1.sierracharts.com port 10150 \| 2021-01-28 05:31:45.720 Socket (1) \| Creating socket. \| 2021-01-28 05:31:45.724 Socket (1) \| New receive buffer size: 5242880 \| 2021-01-28 05:31:45.724 Socket (1) \| Connecting to IP: 8.18.161.135. \| 2021-01-28 05:31:45.724 HD Request # 8 \| Setting DTC encoding to Binary VLS \| 2021-01-28 05:31:46.238 HD Request # 8 \| Sending historical data logon request message. \| 2021-01-28 05:31:46.238 HD Request # 8 \| Requesting Intraday data. Start date-time: 2021-01-28 05:16:49. Record interval: 0. Symbol: MNQH21 \| 2021-01-28 05:31:46.955 HD Request # 8 \| Decompressing data. \| 2021-01-28 05:31:47.209 HD Request # 8 \| Receiving Intraday data for MNQH21-CME starting at 2021-01-28 05:16:49.164000 \| 2021-01-28 05:31:47.719 Socket (1) \| CloseSocket call. \| 2021-01-28 05:31:47.723 Socket (1) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-01-28 05:31:47.723 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2021-01-28 05:31:47.723 Historical data download thread signaled to stop. \| 2021-01-28 05:31:47.723 HD Request # 8 \| Timestamp of first Intraday data file record written: 2021-01-28 05:16:50.120000 \| 2021-01-28 05:31:47.723 HD Request # 8 \| Received 2656 records from 2021-01-28 05:16:49.164000 to 2021-01-28 05:21:45.809001 (4.9 minutes) and wrote 2649 records for MNQH21-CME \| 2021-01-28 05:31:47.723 HD Request # 8 \| Add time&sales data \| Remembered last file record date-time: 2021-01-28 10:21:45.809001 \| 2021-01-28 05:31:47.728 HD Request # 8 \| Completion time: 2s \| 2021-01-28 05:31:47.728 HD Request # 8 \| Intraday data download complete for MNQH21-CME. Unique request ID: 6 \| 2021-01-28 05:31:47.728 Removing historical data download ID 6. \| 2021-01-28 05:31:47.728 Real-time Intraday chart data file updates started for MNQH21-CME \| 2021-01-28 05:31:47.728 Intraday chart data file opened for MNQH21-CME \| 2021-01-28 05:31:47.728 HD Request # 8 \| Enabling Intraday chart updating for symbol. \| 2021-01-28 05:31:47.728 Triggering next historical data download in queue. \| 2021-01-28 05:31:47.728 No download requests in the queue to start downloads for. \| 2021-01-28 05:31:47.728 Socket (1) \| Socket gracefully closed by remote side. \| 2021-01-28 05:31:47.976 Socket (1) \| Closed. \| 2021-01-28 05:31:47.976

[2021-01-28 11:22:07] #6 [Go To First Post]
Vitwat - Posts: 19
By the way, while I am still connected to SC Data - All Services, the charts have stopped updating since 5:21 am Eastern Time.

[2021-01-28 11:30:51] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-01-28 11:57:12] #8 [Go To First Post]
Vitwat - Posts: 19
I have followed all the steps to update the symbol settings. It is still the same -- not updating continuously. Is there anything we can do?

[2021-01-28 12:19:53] #9 [Go To First Post]
Vitwat - Posts: 19
It's working now, finally! Thanks for your help!

[2021-01-28 12:21:01] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This does not make sense. We want you to restart Sierra Chart and perform a forced login: Sierra Chart - Software Login Instructions: Software Login Instructions Update: We see your new post. We are going to look into this issue. It relates to the new package 11. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-28 12:21:34

[2021-01-29 10:40:43] #11 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The reason for the problem has been discovered and resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-01-29 10:43:32] #12 [Go To First Post]
Vitwat - Posts: 19
Thanks for the follow-up. My charts are working fine now.

[2021-02-18 17:13:57] #13 [Go To First Post]
Vitwat - Posts: 19
Hi SC Support, I have a second connection to SC Data - All Services. The delayed data are not streaming continuously. All my charts on the second connection are static. Could you please provide some advice here? Thanks!

[2021-02-18 17:59:22] #14 [Go To First Post]
John - SC Support - Posts: 31154
We think the issue you are having is just that you need to wait for 10 minutes for the chart bars to start moving. When you first open Sierra Chart it is going to download the historical data, which will take you up to the current time. Then you will start to get the delayed streaming data, but you need to wait for the first 10 minutes to pass before the chart bars will start updating again, as they are showing ahead of where the data stream is. One way to know that this is the situation is if the Price in the price ladder is changing but the bars are not updating. Also, if you have bars that are more recent than the last 10 minutes. If this is not the issue, then we would need to see your Message Log following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-02-24 10:22:20] #15 [Go To First Post]
Vitwat - Posts: 19
Hi John, I tried to do all I can but the delayed data is still not streaming. Below is my message log:- Reading Internal Order ID file. \| 2021-02-24 05:15:07.646 Reading Trade Orders file. \| 2021-02-24 05:15:07.862 Reading Trade Positions file. \| 2021-02-24 05:15:07.862 Reading Trade Account Data files. \| 2021-02-24 05:15:07.863 UDPListener (1528). Port 22904 \| Listening on UDP port 22904. \| 2021-02-24 05:15:07.890 Software version: 2230 64-bit \| 2021-02-24 05:15:07.890 Primary Thread ID: 16640 \| 2021-02-24 05:15:07.890 Usage end date: 2021-03-23 \| 2021-02-24 05:15:07.890 Enabled for: Advanced Features 2. \| 2021-02-24 05:15:07.890 Enabled for: Sierra Chart Historical Data Service. \| 2021-02-24 05:15:07.890 Enabled for: Denali Real-Time Exchange Data Feed. \| 2021-02-24 05:15:07.890 Enabled for: Delayed Denali Exchange Data Feed. \| 2021-02-24 05:15:07.891 Enabled for exchange2: CME (Trading Account Required) \| 2021-02-24 05:15:07.891 Enabled for exchange2: CBOT (Trading Account Required) \| 2021-02-24 05:15:07.891 Enabled for exchange2: COMEX (Trading Account Required) \| 2021-02-24 05:15:07.891 Enabled for exchange2: NYMEX (Trading Account Required) \| 2021-02-24 05:15:07.891 Allow Support for Sierra Chart Data Feeds is enabled. \| 2021-02-24 05:15:07.891 Current selected Data/Trading service: SC Data - All Services \| 2021-02-24 05:15:07.891 Custom symbol settings values: enabled \| 2021-02-24 05:15:07.891 Chart Update Interval: 500 \| 2021-02-24 05:15:07.891 Intraday Data Storage Time Unit: 0 \| 2021-02-24 05:15:07.891 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2021-02-24 05:15:07.891 2021-02-24 10:15:07 Local computer time in UTC \| 2021-02-24 05:15:07.891 2021-02-24 05:15:07 Local computer time in SC Time Zone \| 2021-02-24 05:15:07.891 2021-02-24 10:15:06 Server time in UTC \| 2021-02-24 05:15:07.891 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2021-02-24 05:15:07.891 Program path: C:\SierraChart\ \| 2021-02-24 05:15:07.891 Data Files path: C:\SierraChart\Data\ \| 2021-02-24 05:15:07.891 OS Version Number: 10.0 \| 2021-02-24 05:15:07.891 Locale Setting: C \| 2021-02-24 05:15:07.891 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll \| 2021-02-24 05:15:07.891 Allowed protected custom studies: \| 2021-02-24 05:15:07.891 Created the DTC Protocol server. \| 2021-02-24 05:15:07.913 DTC Protocol Server listening on port 11099. \| 2021-02-24 05:15:07.916 Created the DTC Protocol historical data server. \| 2021-02-24 05:15:07.916 HD Server Manager \| Listening on port 11098 \| 2021-02-24 05:15:07.918 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. \| 2021-02-24 05:15:07.919 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2021-02-24 05:15:07.959 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2021-02-24 05:15:08.250 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Closed. \| 2021-02-24 05:15:08.251 Received 5 login tokens. \| 2021-02-24 05:15:08.853 Symbol settings MD5 received. Request ID: 1. \| 2021-02-24 05:15:09.687 Requested symbol settings for service code scdataallservices. Request ID: 2. \| 2021-02-24 05:15:09.687 Symbol settings received. Request ID: 2. \| 2021-02-24 05:15:12.676 SC Data - All Services \| Connected to server complete. \| 2021-02-24 05:15:15.168 Triggering next historical data download in queue. \| 2021-02-24 05:15:15.168 Triggering next historical data download in queue. \| 2021-02-24 05:15:15.168 Triggering next historical data download in queue. \| 2021-02-24 05:15:15.168 Triggering next historical data download in queue. \| 2021-02-24 05:15:15.168 No download requests in the queue to start downloads for. \| 2021-02-24 05:15:15.182 No download requests in the queue to start downloads for. \| 2021-02-24 05:15:15.182 No download requests in the queue to start downloads for. \| 2021-02-24 05:15:15.183 No download requests in the queue to start downloads for. \| 2021-02-24 05:15:15.183 MNQH21-CME [CBV] 60 Min #1 \| Reloading chart. \| 2021-02-24 05:16:32.419 MNQH21-CME [CBV] 60 Min #1 \| Performing historical Daily data download for symbol NMH21 starting at last date in file. \| 2021-02-24 05:16:32.429 Starting DelayedDownloadMonitoringTimer \| 2021-02-24 05:16:32.429 Starting HDTimeoutTimer \| 2021-02-24 05:16:32.429 Added historical Daily data request for NMH21 to the queue. \| 2021-02-24 05:16:32.429 Triggering next historical data download in queue. \| 2021-02-24 05:16:32.429 MNQH21-CME [CBV] 60 Min #1 \| Waiting for historical downloads to complete with the IDs: 1, \| 2021-02-24 05:16:32.506 MNQH21-CME [CBV] Daily #2 \| Reloading chart. \| 2021-02-24 05:16:32.536 MNQH21-CME [CBV] Daily #2 \| Performing historical Daily data download for symbol NMU10 starting at 2010-06-09. \| 2021-02-24 05:16:32.541 Added historical Daily data request for NMU10 to the queue. \| 2021-02-24 05:16:32.541 MNQH21-CME [CBV] Daily #2 \| Performing historical Daily data download for symbol NMU18 starting at last date in file. \| 2021-02-24 05:16:32.573 Added historical Daily data request for NMU18 to the queue. \| 2021-02-24 05:16:32.573 MNQH21-CME [CBV] Daily #2 \| Performing historical Daily data download for symbol NMZ18 starting at last date in file. \| 2021-02-24 05:16:32.574 Added historical Daily data request for NMZ18 to the queue. \| 2021-02-24 05:16:32.574 MNQH21-CME [CBV] Daily #2 \| Performing historical Daily data download for symbol NMH19 starting at last date in file. \| 2021-02-24 05:16:32.575 Added historical Daily data request for NMH19 to the queue. \| 2021-02-24 05:16:32.575 MNQH21-CME [CBV] Daily #2 \| Performing historical Daily data download for symbol NMM19 starting at 2019-03-07. \| 2021-02-24 05:16:32.576 Added historical Daily data request for NMM19 to the queue. \| 2021-02-24 05:16:32.576 MNQH21-CME [CBV] Daily #2 \| Performing historical Daily data download for symbol MNQH21-CME starting at last date in file. \| 2021-02-24 05:16:32.583 Added historical Daily data request for MNQH21-CME to the queue. \| 2021-02-24 05:16:32.583 MNQH21-CME [CBV] Daily #2 \| Dates not found while checking for invalid data in continuous contract data files. MNQM19-CME \| 2021-02-24 05:16:32.697 * MNQH21-CME [CBV] Daily #2 \| Waiting for historical downloads to complete with the IDs: 2, 3, 4, 5, 6, 7, \| 2021-02-24 05:16:32.697 Loading DLL: C:\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7ffded110000 \| 2021-02-24 05:16:32.701 MNQH21-CME [CBV] 15 Min #5 \| Reloading chart. \| 2021-02-24 05:16:32.753 MNQH21-CME [CBV] 15 Min #5 \| Waiting for historical downloads to complete with the IDs: 1, \| 2021-02-24 05:16:32.839 MNQH21-CME [CBV] 5 Min #4 \| Reloading chart. \| 2021-02-24 05:16:32.890 MNQH21-CME [CBV] 5 Min #4 \| Waiting for historical downloads to complete with the IDs: 1, \| 2021-02-24 05:16:32.973 Mapping NMH21 to NMH21. Service code: cme \| 2021-02-24 05:16:32.980 HD Request # 1 \| Downloading Historical Daily chart data for NMH21. Starting date: 2021-02-22. Service: scdataallservices \| 2021-02-24 05:16:32.982 HD Request # 1 \| Requesting historical Daily data for NMH21 starting at 2021-02-21. SC External HD service. \| 2021-02-24 05:16:32.982 HD Request # 1 \| Receiving historical Daily data for NMH21 starting at 2021-02-22 \| 2021-02-24 05:16:34.398 HD Request # 1 \| Writing historical Daily data to the file NMH21.dly \| 2021-02-24 05:16:34.398 HD Request # 1 \| Bytes received: 182 \| 2021-02-24 05:16:34.401 HD Request # 1 \| Received 3 records from 2021-02-22 00:00:00 to 2021-02-24 00:00:00 (3.0 days) and wrote 3 records for NMH21 \| 2021-02-24 05:16:34.401 HD Request # 1 \| Completion time: 2s \| 2021-02-24 05:16:34.411 HD Request # 1 \| Daily data download complete for NMH21. Unique request ID: 1 \| 2021-02-24 05:16:34.411 Removing historical data download ID 1. \| 2021-02-24 05:16:34.411 Triggering next historical data download in queue. \| 2021-02-24 05:16:34.411 Mapping NMU10 to NMU10. Service code: cme \| 2021-02-24 05:16:34.412 HD Request # 2 \| Downloading Historical Daily chart data for NMU10. Starting date: 2010-06-09. Service: scdataallservices \| 2021-02-24 05:16:34.413 HD Request # 2 \| Requesting historical Daily data for NMU10 starting at 2010-06-08. SC External HD service. \| 2021-02-24 05:16:34.413 MNQH21-CME [CBV] 60 Min #1 \| Download is complete for all contract months in chart. Proceeding with data load. \| 2021-02-24 05:16:34.418 MNQH21-CME [CBV] 60 Min #1 \| Reloading chart. \| 2021-02-24 05:16:34.420 MNQH21-CME [CBV] 15 Min #5 \| Download is complete for all contract months in chart. Proceeding with data load. \| 2021-02-24 05:16:34.747 MNQH21-CME [CBV] 15 Min #5 \| Reloading chart. \| 2021-02-24 05:16:34.750 MNQH21-CME [CBV] 5 Min #4 \| Download is complete for all contract months in chart. Proceeding with data load. \| 2021-02-24 05:16:34.888 MNQH21-CME [CBV] 5 Min #4 \| Reloading chart. \| 2021-02-24 05:16:34.890 MNQH21-CME [CBV] 60 Min #1 \| Reloading chart. \| 2021-02-24 05:16:34.924 MNQH21-CME [CBV] 15 Min #5 \| Reloading chart. \| 2021-02-24 05:16:35.248 MNQH21-CME [CBV] 5 Min #4 \| Reloading chart. \| 2021-02-24 05:16:35.389 Mapping MNQH21-CME to MNQH21. Service code: cme \| 2021-02-24 05:16:35.505 SC Data - All Services \| Starting real-time market data updates for: MNQH21-CME (MNQH21). ID: 3 Service code: cme \| 2021-02-24 05:16:35.506 SC Data - All Services \| Connecting to the server ds13.sierracharts.com. Port 443 \| 2021-02-24 05:16:35.506 SC Data - All Services \| Requesting security definition data for: MNQH21-CME (MNQH21). ID: 3 \| 2021-02-24 05:16:35.506 Starting DelayedDownloadMonitoringTimer \| 2021-02-24 05:16:35.506 Starting HDTimeoutTimer \| 2021-02-24 05:16:35.506 Added historical Intraday data request for MNQH21-CME to the queue. \| 2021-02-24 05:16:35.506 Intraday data recording state for symbol MNQH21-CME is set to download 'Pending'. \| 2021-02-24 05:16:35.506 Triggering next historical data download in queue. \| 2021-02-24 05:16:35.506 DTC Client socket (3) \| Creating socket. \| 2021-02-24 05:16:35.507 DTC Client socket (3) \| New receive buffer size: 5242880 \| 2021-02-24 05:16:35.507 DTC Client socket (3) \| Connecting to IP: 64.38.174.178. \| 2021-02-24 05:16:35.507 Delaying start of download for MNQH21-CME \| 2021-02-24 05:16:35.507 SC Data - All Services \| Network connection to server complete. \| 2021-02-24 05:16:35.759 SC Data - All Services \| Starting socket receive thread. \| 2021-02-24 05:16:35.759 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-02-24 05:16:35.759 HD Request # 2 \| Receiving historical Daily data for NMU10 starting at 2010-07-16 \| 2021-02-24 05:16:35.808 HD Request # 2 \| Writing historical Daily data to the file NMU10.dly \| 2021-02-24 05:16:35.808 HD Request # 2 \| Bytes received: 2566 \| 2021-02-24 05:16:35.809 HD Request # 2 \| Received 54 records from 2010-07-16 00:00:00 to 2010-09-30 00:00:00 (77.0 days) and wrote 54 records for NMU10 \| 2021-02-24 05:16:35.809 HD Request # 2 \| Completion time: 1s \| 2021-02-24 05:16:35.814 HD Request # 2 \| Daily data download complete for NMU10. Unique request ID: 2 \| 2021-02-24 05:16:35.814 Removing historical data download ID 2. \| 2021-02-24 05:16:35.814 Triggering next historical data download in queue. \| 2021-02-24 05:16:35.814 Mapping NMU18 to NMU18. Service code: cme \| 2021-02-24 05:16:35.814 HD Request # 3 \| Downloading Historical Daily chart data for NMU18. Starting date: 2018-02-21. Service: scdataallservices \| 2021-02-24 05:16:35.817 HD Request # 3 \| Requesting historical Daily data for NMU18 starting at 2018-02-20. SC External HD service. \| 2021-02-24 05:16:35.817 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-02-24 05:16:36.037 SC Data - All Services \| Sending logon request message. \| 2021-02-24 05:16:36.037 SC Data - All Services \| Received logon response. \| 2021-02-24 05:16:37.148 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2021-02-24 05:16:37.148 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-02-24 05:16:37.148 SC Data - All Services \| Logon error received from server: Connection limit exceeded. \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 \| 2021-02-24 05:16:37.148 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-02-24 05:16:37.148 DTC Client socket (3) \| CloseSocket call. \| 2021-02-24 05:16:37.148 DTC Client socket (3) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-02-24 05:16:37.148 DTC Client socket (3) \| Shutdown started. Waiting for graceful close. \| 2021-02-24 05:16:37.148 SC Data - All Services \| Disconnected from the server. \| 2021-02-24 05:16:37.148 SC Data - All Services \| Data feed disconnected. Will reconnect in 30 seconds. \| 2021-02-24 05:16:37.148 HD Request # 3 \| Receiving historical Daily data for NMU18 starting at 2018-02-21 \| 2021-02-24 05:16:37.199 HD Request # 3 \| Writing historical Daily data to the file NMU18.dly \| 2021-02-24 05:16:37.200 HD Request # 3 \| Bytes received: 200 \| 2021-02-24 05:16:37.200 HD Request # 3 \| Received 4 records from 2018-02-21 00:00:00 to 2018-02-23 00:00:00 (3.0 days) and wrote 3 records for NMU18 \| 2021-02-24 05:16:37.200 HD Request # 3 \| Completion time: 2s \| 2021-02-24 05:16:37.208 HD Request # 3 \| Daily data download complete for NMU18. Unique request ID: 3 \| 2021-02-24 05:16:37.208 Removing historical data download ID 3. \| 2021-02-24 05:16:37.208 Triggering next historical data download in queue. \| 2021-02-24 05:16:37.208 Mapping NMZ18 to NMZ18. Service code: cme \| 2021-02-24 05:16:37.208 HD Request # 4 \| Downloading Historical Daily chart data for NMZ18. Starting date: 2018-02-21. Service: scdataallservices \| 2021-02-24 05:16:37.211 HD Request # 4 \| Requesting historical Daily data for NMZ18 starting at 2018-02-20. SC External HD service. \| 2021-02-24 05:16:37.211 DTC Client socket (3) \| Socket gracefully closed by remote side. \| 2021-02-24 05:16:37.409 DTC Client socket (3) \| Closed. \| 2021-02-24 05:16:37.409 HD Request # 4 \| Receiving historical Daily data for NMZ18 starting at 2018-02-21 \| 2021-02-24 05:16:38.734 HD Request # 4 \| Writing historical Daily data to the file NMZ18.dly \| 2021-02-24 05:16:38.734 HD Request # 4 \| Bytes received: 200 \| 2021-02-24 05:16:38.734 HD Request # 4 \| Received 4 records from 2018-02-21 00:00:00 to 2018-02-23 00:00:00 (3.0 days) and wrote 3 records for NMZ18 \| 2021-02-24 05:16:38.734 HD Request # 4 \| Completion time: 1s \| 2021-02-24 05:16:38.735 HD Request # 4 \| Daily data download complete for NMZ18. Unique request ID: 4 \| 2021-02-24 05:16:38.735 Removing historical data download ID 4. \| 2021-02-24 05:16:38.735 Triggering next historical data download in queue. \| 2021-02-24 05:16:38.735 Mapping NMH19 to NMH19. Service code: cme \| 2021-02-24 05:16:38.736 HD Request # 5 \| Downloading Historical Daily chart data for NMH19. Starting date: 1971-02-24. Service: scdataallservices \| 2021-02-24 05:16:38.737 HD Request # 5 \| Requesting historical Daily data for NMH19 starting at 1971-02-23. SC External HD service. \| 2021-02-24 05:16:38.737 HD Request # 5 \| Bytes received: 4 \| 2021-02-24 05:16:41.191 HD Request # 5 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NMH19 \| 2021-02-24 05:16:41.191 HD Request # 5 \| Completion time: 3s \| 2021-02-24 05:16:41.191 HD Request # 5 \| Daily data download complete for NMH19. Unique request ID: 5 \| 2021-02-24 05:16:41.191 Removing historical data download ID 5. \| 2021-02-24 05:16:41.191 Triggering next historical data download in queue. \| 2021-02-24 05:16:41.191 Mapping NMM19 to NMM19. Service code: cme \| 2021-02-24 05:16:41.191 HD Request # 6 \| Downloading Historical Daily chart data for NMM19. Starting date: 2019-03-07. Service: scdataallservices \| 2021-02-24 05:16:41.198 HD Request # 6 \| Requesting historical Daily data for NMM19 starting at 2019-03-06. SC External HD service. \| 2021-02-24 05:16:41.198 HD Request # 6 \| Receiving historical Daily data for NMM19 starting at 2019-05-01 \| 2021-02-24 05:16:42.704 HD Request # 6 \| Writing historical Daily data to the file NMM19.dly \| 2021-02-24 05:16:42.704 HD Request # 6 \| Bytes received: 2099 \| 2021-02-24 05:16:42.704 HD Request # 6 \| Received 37 records from 2019-05-01 00:00:00 to 2019-06-21 00:00:00 (52.0 days) and wrote 37 records for NMM19 \| 2021-02-24 05:16:42.704 HD Request # 6 \| Completion time: 1s \| 2021-02-24 05:16:42.705 HD Request # 6 \| Daily data download complete for NMM19. Unique request ID: 6 \| 2021-02-24 05:16:42.705 Removing historical data download ID 6. \| 2021-02-24 05:16:42.705 Triggering next historical data download in queue. \| 2021-02-24 05:16:42.705 HD Request # 7 \| Downloading Historical Daily chart data for MNQH21-CME. Starting date: 2021-02-22. Service: scdataallservices \| 2021-02-24 05:16:42.707 HD Request # 7 \| Requesting historical Daily data for NMH21 starting at 2021-02-21. SC External HD service. \| 2021-02-24 05:16:42.707 HD Request # 7 \| Receiving historical Daily data for MNQH21-CME starting at 2021-02-22 \| 2021-02-24 05:16:44.101 HD Request # 7 \| Writing historical Daily data to the file MNQH21-CME.dly \| 2021-02-24 05:16:44.102 HD Request # 7 \| Bytes received: 182 \| 2021-02-24 05:16:44.104 HD Request # 7 \| Received 3 records from 2021-02-22 00:00:00 to 2021-02-24 00:00:00 (3.0 days) and wrote 3 records for MNQH21-CME \| 2021-02-24 05:16:44.104 HD Request # 7 \| Completion time: 2s \| 2021-02-24 05:16:44.110 HD Request # 7 \| Daily data download complete for MNQH21-CME. Unique request ID: 7 \| 2021-02-24 05:16:44.110 Removing historical data download ID 7. \| 2021-02-24 05:16:44.110 Triggering next historical data download in queue. \| 2021-02-24 05:16:44.110 No download requests in the queue to start downloads for. \| 2021-02-24 05:16:44.110 MNQH21-CME [CBV] Daily #2 \| Download is complete for all contract months in chart. Proceeding with data load. \| 2021-02-24 05:16:44.527 MNQH21-CME [CBV] Daily #2 \| Reloading chart. \| 2021-02-24 05:16:44.529 Unable to determine transition date based on volume from files: NMH09.dly, NMM09.dly \| 2021-02-24 05:16:44.530 The NMM09.dly symbol may not be the active contract month. \| 2021-02-24 05:16:44.530 Unable to determine transition date based on volume from files: NMM09.dly, NMU09.dly \| 2021-02-24 05:16:44.530 The NMU09.dly symbol may not be the active contract month. \| 2021-02-24 05:16:44.530 Unable to determine transition date based on volume from files: NMU09.dly, NMZ09.dly \| 2021-02-24 05:16:44.530 The NMZ09.dly symbol may not be the active contract month. \| 2021-02-24 05:16:44.530 Unable to determine transition date based on volume from files: NMZ09.dly, NMH10.dly \| 2021-02-24 05:16:44.530 The NMH10.dly symbol may not be the active contract month. \| 2021-02-24 05:16:44.530 Unable to determine transition date based on volume from files: NMH10.dly, NMM10.dly \| 2021-02-24 05:16:44.530 The NMM10.dly symbol may not be the active contract month. \| 2021-02-24 05:16:44.530 Unable to determine transition date based on volume from files: NMU18.dly, NMZ18.dly \| 2021-02-24 05:16:44.621 The NMZ18.dly symbol may not be the active contract month. \| 2021-02-24 05:16:44.621 Unable to determine transition date based on volume from files: NMZ18.dly, NMH19.dly \| 2021-02-24 05:16:44.621 The NMH19.dly symbol may not be the active contract month. \| 2021-02-24 05:16:44.621 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2009-03-15 from file. C:\SierraChart\Data\NMH09.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:44.640 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2009-03-15 from file. C:\SierraChart\Data\NMM09.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:44.640 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2009-06-14 from file. C:\SierraChart\Data\NMM09.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:44.641 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2009-06-14 from file. C:\SierraChart\Data\NMU09.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:44.641 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2009-09-13 from file. C:\SierraChart\Data\NMU09.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:44.642 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2009-09-13 from file. C:\SierraChart\Data\NMZ09.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:44.642 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2009-12-13 from file. C:\SierraChart\Data\NMZ09.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:44.643 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2009-12-13 from file. C:\SierraChart\Data\NMH10.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:44.643 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2010-03-14 from file. C:\SierraChart\Data\NMH10.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:44.644 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2010-03-14 from file. C:\SierraChart\Data\NMM10.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:44.644 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2010-06-13 from file. C:\SierraChart\Data\NMM10.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:44.646 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2018-07-01 from file. C:\SierraChart\Data\NMU18.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:44.744 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2018-09-16 from file. C:\SierraChart\Data\NMU18.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:44.746 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2018-09-16 from file. C:\SierraChart\Data\NMZ18.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:44.747 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2018-12-16 from file. C:\SierraChart\Data\NMZ18.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:44.750 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2018-12-16 from file. C:\SierraChart\Data\NMH19.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:44.750 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2019-03-11 from file. C:\SierraChart\Data\NMH19.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:44.751 MNQH21-CME [CBV] Daily #2 \| Reloading chart. \| 2021-02-24 05:16:45.032 MNQH21-CME [CBV] Daily #2 \| Dates not found while checking for invalid data in continuous contract data files. MNQM19-CME \| 2021-02-24 05:16:45.197 * Unable to determine transition date based on volume from files: NMH09.dly, NMM09.dly \| 2021-02-24 05:16:45.197 The NMM09.dly symbol may not be the active contract month. \| 2021-02-24 05:16:45.197 Unable to determine transition date based on volume from files: NMM09.dly, NMU09.dly \| 2021-02-24 05:16:45.197 The NMU09.dly symbol may not be the active contract month. \| 2021-02-24 05:16:45.197 Unable to determine transition date based on volume from files: NMU09.dly, NMZ09.dly \| 2021-02-24 05:16:45.198 The NMZ09.dly symbol may not be the active contract month. \| 2021-02-24 05:16:45.198 Unable to determine transition date based on volume from files: NMZ09.dly, NMH10.dly \| 2021-02-24 05:16:45.198 The NMH10.dly symbol may not be the active contract month. \| 2021-02-24 05:16:45.198 Unable to determine transition date based on volume from files: NMH10.dly, NMM10.dly \| 2021-02-24 05:16:45.198 The NMM10.dly symbol may not be the active contract month. \| 2021-02-24 05:16:45.198 Unable to determine transition date based on volume from files: NMU18.dly, NMZ18.dly \| 2021-02-24 05:16:45.290 The NMZ18.dly symbol may not be the active contract month. \| 2021-02-24 05:16:45.290 Unable to determine transition date based on volume from files: NMZ18.dly, NMH19.dly \| 2021-02-24 05:16:45.290 The NMH19.dly symbol may not be the active contract month. \| 2021-02-24 05:16:45.290 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2009-03-15 from file. C:\SierraChart\Data\NMH09.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:45.309 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2009-03-15 from file. C:\SierraChart\Data\NMM09.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:45.309 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2009-06-14 from file. C:\SierraChart\Data\NMM09.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:45.309 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2009-06-14 from file. C:\SierraChart\Data\NMU09.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:45.310 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2009-09-13 from file. C:\SierraChart\Data\NMU09.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:45.310 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2009-09-13 from file. C:\SierraChart\Data\NMZ09.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:45.311 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2009-12-13 from file. C:\SierraChart\Data\NMZ09.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:45.311 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2009-12-13 from file. C:\SierraChart\Data\NMH10.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:45.312 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2010-03-14 from file. C:\SierraChart\Data\NMH10.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:45.312 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2010-03-14 from file. C:\SierraChart\Data\NMM10.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:45.313 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2010-06-13 from file. C:\SierraChart\Data\NMM10.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:45.314 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2018-07-01 from file. C:\SierraChart\Data\NMU18.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:45.409 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2018-09-16 from file. C:\SierraChart\Data\NMU18.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:45.411 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2018-09-16 from file. C:\SierraChart\Data\NMZ18.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:45.412 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2018-12-16 from file. C:\SierraChart\Data\NMZ18.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:45.413 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2018-12-16 from file. C:\SierraChart\Data\NMH19.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:45.414 MNQH21-CME [CBV] Daily #2 \| Error while getting daily open price with date 2019-03-11 from file. C:\SierraChart\Data\NMH19.dly. Error: No Data for read. End of file. \| 2021-02-24 05:16:45.414 HD Request # 8 \| Downloading Intraday chart data for MNQH21-CME to the file MNQH21-CME.scid. Service: cme \| 2021-02-24 05:17:06.495 HD Request # 8 \| Download start date-time: 2021-02-24 04:30:31.000000. File last date-time: 2021-02-24 04:30:31.690000 \| 2021-02-24 05:17:06.496 HD Request # 8 \| Using server: ds23.sierracharts.com port 10149 \| 2021-02-24 05:17:06.496 Socket (8) \| Creating socket. \| 2021-02-24 05:17:06.497 Socket (8) \| New receive buffer size: 5242880 \| 2021-02-24 05:17:06.497 Socket (8) \| Connecting to IP: 216.1.90.130. \| 2021-02-24 05:17:06.497 HD Request # 8 \| Setting DTC encoding to Binary VLS \| 2021-02-24 05:17:06.955 HD Request # 8 \| Sending historical data logon request message. \| 2021-02-24 05:17:06.955 SC Data - All Services \| Connecting to the server ds21.sierracharts.com. Port 443 \| 2021-02-24 05:17:07.135 DTC Client socket (9) \| Creating socket. \| 2021-02-24 05:17:07.135 DTC Client socket (9) \| New receive buffer size: 5242880 \| 2021-02-24 05:17:07.136 DTC Client socket (9) \| Connecting to IP: 216.1.90.129. \| 2021-02-24 05:17:07.136 SC Data - All Services \| Network connection to server complete. \| 2021-02-24 05:17:07.359 SC Data - All Services \| Starting socket receive thread. \| 2021-02-24 05:17:07.359 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-02-24 05:17:07.360 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-02-24 05:17:07.595 SC Data - All Services \| Sending logon request message. \| 2021-02-24 05:17:07.595 HD Request # 8 \| Requesting Intraday data. Start date-time: 2021-02-24 04:30:31. Record interval: 0. Symbol: MNQH21 \| 2021-02-24 05:17:07.629 HD Request # 8 \| Decompressing data. \| 2021-02-24 05:17:07.852 SC Data - All Services \| Received logon response. \| 2021-02-24 05:17:08.490 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2021-02-24 05:17:08.490 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-02-24 05:17:08.490 SC Data - All Services \| Logon error received from server: Connection limit exceeded. \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 \| 2021-02-24 05:17:08.490 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-02-24 05:17:08.490 DTC Client socket (9) \| CloseSocket call. \| 2021-02-24 05:17:08.490 DTC Client socket (9) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-02-24 05:17:08.490 DTC Client socket (9) \| Shutdown started. Waiting for graceful close. \| 2021-02-24 05:17:08.490 SC Data - All Services \| Disconnected from the server. \| 2021-02-24 05:17:08.490 SC Data - All Services \| Data feed disconnected. Will reconnect in 30 seconds. \| 2021-02-24 05:17:08.490 HD Request # 8 \| Receiving Intraday data for MNQH21-CME starting at 2021-02-24 04:30:31.400000 \| 2021-02-24 05:17:08.553 Socket (8) \| CloseSocket call. \| 2021-02-24 05:17:08.588 Socket (8) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-02-24 05:17:08.588 Socket (8) \| Shutdown started. Waiting for graceful close. \| 2021-02-24 05:17:08.588 Historical data download thread signaled to stop. \| 2021-02-24 05:17:08.588 HD Request # 8 \| Timestamp of first Intraday data file record written: 2021-02-24 04:30:32.376000 \| 2021-02-24 05:17:08.589 HD Request # 8 \| Received 11183 records from 2021-02-24 04:30:31.400000 to 2021-02-24 05:17:04.747000 (46.6 minutes) and wrote 11170 records for MNQH21-CME \| 2021-02-24 05:17:08.589 HD Request # 8 \| Add time&sales data \| Remembered last file record date-time: 2021-02-24 10:17:04.747000 \| 2021-02-24 05:17:08.595 HD Request # 8 \| Completion time: 2s \| 2021-02-24 05:17:08.595 HD Request # 8 \| Intraday data download complete for MNQH21-CME. Unique request ID: 8 \| 2021-02-24 05:17:08.595 Removing historical data download ID 8. \| 2021-02-24 05:17:08.595 Real-time Intraday chart data file updates started for MNQH21-CME \| 2021-02-24 05:17:08.595 Intraday chart data file opened for MNQH21-CME \| 2021-02-24 05:17:08.595 HD Request # 8 \| Enabling Intraday chart updating for symbol. \| 2021-02-24 05:17:08.595 Triggering next historical data download in queue. \| 2021-02-24 05:17:08.595 No download requests in the queue to start downloads for. \| 2021-02-24 05:17:08.595 DTC Client socket (9) \| Socket gracefully closed by remote side. \| 2021-02-24 05:17:08.713 DTC Client socket (9) \| Closed. \| 2021-02-24 05:17:08.714 Socket (8) \| Socket gracefully closed by remote side. \| 2021-02-24 05:17:08.812 Socket (8) \| Closed. \| 2021-02-24 05:17:08.812 MNQH21-CME [CBV][M] 15 Min #5 \| StartDateTimeForLoadingOrderFills: 00:00:00 \| 2021-02-24 05:17:26.687 SC Data - All Services \| Connecting to the server ds23.sierracharts.com. Port 10048 \| 2021-02-24 05:17:38.481 DTC Client socket (8) \| Creating socket. \| 2021-02-24 05:17:38.481 DTC Client socket (8) \| New receive buffer size: 5242880 \| 2021-02-24 05:17:38.481 DTC Client socket (8) \| Connecting to IP: 216.1.90.130. \| 2021-02-24 05:17:38.481 SC Data - All Services \| Network connection to server complete. \| 2021-02-24 05:17:38.695 SC Data - All Services \| Starting socket receive thread. \| 2021-02-24 05:17:38.695 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-02-24 05:17:38.695 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-02-24 05:17:38.910 SC Data - All Services \| Sending logon request message. \| 2021-02-24 05:17:38.910 MNQH21-CME [CBV][M] 5 Min #4 \| StartDateTimeForLoadingOrderFills: 00:00:00 \| 2021-02-24 05:17:39.247 DTC Client socket (8) \| Socket gracefully closed by remote side. \| 2021-02-24 05:17:40.221 SC Data - All Services \| Received logon response. \| 2021-02-24 05:17:40.479 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2021-02-24 05:17:40.479 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-02-24 05:17:40.479 SC Data - All Services \| Logon error received from server: Connection limit exceeded. \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 \| 2021-02-24 05:17:40.479 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-02-24 05:17:40.479 DTC Client socket (8) \| CloseSocket call. \| 2021-02-24 05:17:40.479 DTC Client socket (8) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-02-24 05:17:40.479 DTC Client socket (8) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2021-02-24 05:17:40.479 DTC Client socket (8) \| Closed. \| 2021-02-24 05:17:40.479 SC Data - All Services \| Disconnected from the server. \| 2021-02-24 05:17:40.479 SC Data - All Services \| Data feed disconnected. Will reconnect in 30 seconds. \| 2021-02-24 05:17:40.479 SC Data - All Services \| Connecting to the server ds13.sierracharts.com. Port 10048 \| 2021-02-24 05:18:10.482 DTC Client socket (8) \| Creating socket. \| 2021-02-24 05:18:10.483 DTC Client socket (8) \| New receive buffer size: 5242880 \| 2021-02-24 05:18:10.483 DTC Client socket (8) \| Connecting to IP: 64.38.174.178. \| 2021-02-24 05:18:10.483 SC Data - All Services \| Network connection to server complete. \| 2021-02-24 05:18:10.726 SC Data - All Services \| Starting socket receive thread. \| 2021-02-24 05:18:10.726 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-02-24 05:18:10.727 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-02-24 05:18:10.971 SC Data - All Services \| Sending logon request message. \| 2021-02-24 05:18:10.971 SC Data - All Services \| Received logon response. \| 2021-02-24 05:18:12.052 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2021-02-24 05:18:12.052 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-02-24 05:18:12.052 SC Data - All Services \| Logon error received from server: Connection limit exceeded. \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 \| 2021-02-24 05:18:12.052 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-02-24 05:18:12.052 DTC Client socket (8) \| CloseSocket call. \| 2021-02-24 05:18:12.053 DTC Client socket (8) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-02-24 05:18:12.053 DTC Client socket (8) \| Shutdown started. Waiting for graceful close. \| 2021-02-24 05:18:12.053 SC Data - All Services \| Disconnected from the server. \| 2021-02-24 05:18:12.053 SC Data - All Services \| Data feed disconnected. Will reconnect in 30 seconds. \| 2021-02-24 05:18:12.053 DTC Client socket (8) \| Socket gracefully closed by remote side. \| 2021-02-24 05:18:12.293 DTC Client socket (8) \| Closed. \| 2021-02-24 05:18:12.293 SC Data - All Services \| Connecting to the server ds21.sierracharts.com. Port 10048 \| 2021-02-24 05:18:42.045 DTC Client socket (8) \| Creating socket. \| 2021-02-24 05:18:42.045 DTC Client socket (8) \| New receive buffer size: 5242880 \| 2021-02-24 05:18:42.045 DTC Client socket (8) \| Connecting to IP: 216.1.90.129. \| 2021-02-24 05:18:42.045 SC Data - All Services \| Network connection to server complete. \| 2021-02-24 05:18:42.259 SC Data - All Services \| Starting socket receive thread. \| 2021-02-24 05:18:42.259 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-02-24 05:18:42.259 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-02-24 05:18:42.498 SC Data - All Services \| Sending logon request message. \| 2021-02-24 05:18:42.498 SC Data - All Services \| Received logon response. \| 2021-02-24 05:18:43.342 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2021-02-24 05:18:43.342 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-02-24 05:18:43.342 SC Data - All Services \| Logon error received from server: Connection limit exceeded. \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 \| 2021-02-24 05:18:43.342 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-02-24 05:18:43.342 DTC Client socket (8) \| CloseSocket call. \| 2021-02-24 05:18:43.342 DTC Client socket (8) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-02-24 05:18:43.342 SC Data - All Services \| Disconnected from the server. \| 2021-02-24 05:18:43.342 SC Data - All Services \| Data feed disconnected. Will reconnect in 30 seconds. \| 2021-02-24 05:18:43.342 DTC Client socket (8) \| Shutdown started. Waiting for graceful close. \| 2021-02-24 05:18:43.343 DTC Client socket (8) \| Socket gracefully closed by remote side. \| 2021-02-24 05:18:43.554 DTC Client socket (8) \| Closed. \| 2021-02-24 05:18:43.554 SC Data - All Services \| Connecting to the server ds23.sierracharts.com. Port 10048 \| 2021-02-24 05:19:13.339 DTC Client socket (8) \| Creating socket. \| 2021-02-24 05:19:13.340 DTC Client socket (8) \| New receive buffer size: 5242880 \| 2021-02-24 05:19:13.340 DTC Client socket (8) \| Connecting to IP: 216.1.90.130. \| 2021-02-24 05:19:13.340 SC Data - All Services \| Network connection to server complete. \| 2021-02-24 05:19:13.551 SC Data - All Services \| Starting socket receive thread. \| 2021-02-24 05:19:13.551 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-02-24 05:19:13.551 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-02-24 05:19:13.785 SC Data - All Services \| Sending logon request message. \| 2021-02-24 05:19:13.785 SC Data - All Services \| Received logon response. \| 2021-02-24 05:19:14.676 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2021-02-24 05:19:14.676 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-02-24 05:19:14.676 SC Data - All Services \| Logon error received from server: Connection limit exceeded. \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 \| 2021-02-24 05:19:14.676 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-02-24 05:19:14.676 DTC Client socket (8) \| CloseSocket call. \| 2021-02-24 05:19:14.676 DTC Client socket (8) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-02-24 05:19:14.676 DTC Client socket (8) \| Shutdown started. Waiting for graceful close. \| 2021-02-24 05:19:14.676 SC Data - All Services \| Disconnected from the server. \| 2021-02-24 05:19:14.676 SC Data - All Services \| Data feed disconnected. Will reconnect in 30 seconds. \| 2021-02-24 05:19:14.676 DTC Client socket (8) \| Socket gracefully closed by remote side. \| 2021-02-24 05:19:14.885 DTC Client socket (8) \| Closed. \| 2021-02-24 05:19:14.885 SC Data - All Services \| Connecting to the server ds13.sierracharts.com. Port 443 \| 2021-02-24 05:19:44.669 DTC Client socket (1) \| Creating socket. \| 2021-02-24 05:19:44.670 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2021-02-24 05:19:44.670 DTC Client socket (1) \| Connecting to IP: 64.38.174.178. \| 2021-02-24 05:19:44.670 SC Data - All Services \| Network connection to server complete. \| 2021-02-24 05:19:44.927 SC Data - All Services \| Starting socket receive thread. \| 2021-02-24 05:19:44.927 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-02-24 05:19:44.927 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-02-24 05:19:45.203 SC Data - All Services \| Sending logon request message. \| 2021-02-24 05:19:45.203 SC Data - All Services \| Received logon response. \| 2021-02-24 05:19:46.299 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2021-02-24 05:19:46.299 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-02-24 05:19:46.299 SC Data - All Services \| Logon error received from server: Connection limit exceeded. \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 \| 2021-02-24 05:19:46.299 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-02-24 05:19:46.299 DTC Client socket (1) \| CloseSocket call. \| 2021-02-24 05:19:46.299 DTC Client socket (1) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-02-24 05:19:46.299 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2021-02-24 05:19:46.299 SC Data - All Services \| Disconnected from the server. \| 2021-02-24 05:19:46.299 SC Data - All Services \| Data feed disconnected. Will reconnect in 30 seconds. \| 2021-02-24 05:19:46.299 DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2021-02-24 05:19:46.553 DTC Client socket (1) \| Closed. \| 2021-02-24 05:19:46.553 I have updated sierra to the newest version and used the new CME symbol for the MNQ a.k.a MNQH21-CME. I am using SC Data - all services.

[2021-02-24 11:22:01] #16 [Go To First Post]
Vitwat - Posts: 19
And now my SC-Futures order Routing (through CQG) live streaming has stopped altogether. It was working fine an hour ago.

[2021-02-24 13:58:01] #17 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You are not getting the streaming data for this reason: SC Data - All Services \| Logon error received from server: Connection limit exceeded. \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 \| 2021-02-24 05:16:37.148 You either have another connection from a different system, or another installation on the same system. You need to disconnect one of them, or reconnect all instances if they are on the same system: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-02-24 14:11:57] #18 [Go To First Post]
Vitwat - Posts: 19
Hi, thanks so much for your prompt response. I thought my package allowed two connections? I used to have two connections from two systems using SC All data services. Now I'm having one connection with cqg real time data and another connection with SC all data services (delayed data). So this is not allowed? Thanks

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