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Support Board

Date/Time: Mon, 15 Sep 2025 09:17:53 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
no data flowing (second computer) - I'm on member netting
Danny Turek 		2021-10-19 20:46:25
Sierra Chart Engineering LPN LP 		1 5625
DTC Logon message TradeMode required?
onnb 		2021-10-19 20:41:39
Sierra Chart Engineering LPN LP 		1 641
intraday data
User740715 		2021-10-19 20:38:14
Sierra Chart Engineering LPN LP 		5 729
Inconsistency between Time and sales and footprint
GREGORY DECLERCQ 		2021-10-19 20:36:21
Sierra Chart Engineering LPN LP 		1 537
[User Discussion] - Is Interactive Broker DOM data inaccurate?
User109211 		2021-10-19 18:13:40
User109211 LPN LP 		0 512
Sharing of chartbooks
User449884 		2021-10-19 17:57:20
John - SC Support LPN LP 		1 1434
Live Trading
Niko 		2021-10-19 17:55:19
John - SC Support LPN LP 		3 603
Lost all the general settings
manfretto 		2021-10-19 17:53:26
John - SC Support LPN LP 		1 498
DOM
AyhanAsenov 		2021-10-19 17:48:32
John - SC Support LPN LP 		2 597
Unable to login to Sierra chart
User513302 		2021-10-19 17:48:07
User513302 LPN LP 		2 593
CME DIRECT ORDER ROUTING THRU SIERRA CHARTS AND AMP
User262667 		2021-10-19 17:47:16
John - SC Support LPN LP 		1 628
trading issues
User753494 		2021-10-19 17:41:34
John - SC Support LPN LP 		1 577
Need help connecting to live
Doeknee 		2021-10-19 17:34:41
John - SC Support LPN LP 		1 604
Live account
dustin124 		2021-10-19 17:33:24
John - SC Support LPN LP 		3 661
f.us.clez21
amirN 		2021-10-19 17:32:13
John - SC Support LPN LP 		3 569
audio alerts
User467511 		2021-10-19 17:30:27
John - SC Support LPN LP 		8 2310
Pull Stack Historical data
Forward 		2021-10-19 17:28:08
John - SC Support LPN LP 		1 776
Activation of MBO denali feed SP 12
Steven Veldstra 		2021-10-19 16:34:56
John - SC Support LPN LP 		1 640
Resting liquidity/orders...
amazayn 		2021-10-19 16:11:28
John - SC Support LPN LP 		1 1216
No Data for Symbol
SpearChucker 		2021-10-19 16:11:16
Sierra_Chart Engineering LPN LP 		4 600
Activate Master Mode via Control Bar (or suggested alternative)
User606491 		2021-10-19 16:03:11
John - SC Support LPN LP 		1 670
Indicators
User933865 		2021-10-19 15:48:49
John - SC Support LPN LP 		1 492
Trading DOM Bid/Ask Percentage
Sargon Petros 		2021-10-19 15:35:03
John - SC Support LPN LP 		3 1280
About Denali feed and meeting CME market data non-professional requirement
User727860 		2021-10-19 15:30:29
John - SC Support LPN LP 		5 1046
Version 2319 No pulling stacking with replay?
User993067 		2021-10-19 15:25:07
John - SC Support LPN LP 		1 715
Scale Increments displayed as tickmarks
User14953 		2021-10-19 15:15:31
John - SC Support LPN LP 		1 661
I CANNOT CANCEL NOR ADD ORDERS HELP!!!
User849502 		2021-10-19 15:09:52
Sierra Chart Engineering LPN LP 		6 543
account margin
User397331 		2021-10-19 14:28:15
Sierra Chart Engineering LPN LP 		1 564
Charts Frozen/ Unknown Synbol Message
User245780 		2021-10-19 14:27:56
Sierra Chart Engineering LPN LP 		1 435
Trades Tab - Profit/Loss based on Globex open
DayTraderEsad 		2021-10-19 14:04:13
Sierra Chart Engineering LPN LP 		3 508
Attempting to trade MES having an AMP account
User552227 		2021-10-19 09:39:41
Sierra Chart Engineering LPN LP 		1 620
DATA not loading
akhilreddy_yar 		2021-10-19 09:31:10
Sierra Chart Engineering LPN LP 		8 961
SpreedSheet Study - Save regular - sometimes the rows add´s column
User230940 		2021-10-19 08:36:12
User230940 LPN LP 		5 570
Question on Denali Pricing
User940772 		2021-10-19 07:37:52
User940772 LPN LP 		4 2408
List of all of the available trade accounts
User99735 		2021-10-19 07:06:46
User99735 LPN LP 		2 562
How can I request SC to support the Chinese market
User897008 		2021-10-19 02:54:31
User897008 LPN LP 		11 1402
Order/data malfunction this morning
User279510 		2021-10-19 02:43:28
Sierra Chart Engineering LPN LP 		4 543
binance shutting down sierra
rhys1994 		2021-10-19 02:35:17
Sierra Chart Engineering LPN LP 		3 607