Support Board
Date/Time: Fri, 20 Jun 2025 11:18:08 +0000
sierra will not connect
View Count: 402
| [2022-05-26 09:39:28] |
| User271577 - Posts: 1 |
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when I start sierra charts on the top left corner i can see it says Not Connected and on the message log i receive the following message: Connect to Data Feed/Service Package does not support this function or account is expired. Select 'Help>>Account Control Panel' for account management.
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| [2022-05-26 10:31:42] |
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This is resolved for your account. For more information, refer to: Service Package Changes | Discontinued External Services | Reducing Overall Costs We have set your account for an evaluation of the highest Service Package at no cost for the next 30 days. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-05-26 10:31:47
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