Login Page - Create Account

Home >> Support Board

Support Board

Date/Time: Tue, 29 Sep 2026 10:09:50 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
-
Title Last Post Replies Views
Alert notifications & N period still not right
User72965 		2022-11-17 15:31:47
John - SC Support LPN LP 		4 883
Live Trade
User327174 		2022-11-17 15:21:44
Sierra_Chart Engineering LPN LP 		1 611
Free trial
User141040 		2022-11-17 15:15:46
Sierra_Chart Engineering LPN LP 		1 572
Exporting Trades For TraderVue
User835583 		2022-11-17 13:48:16
User835583 LPN LP 		1 1596
Not able to see data after certain date in the past in chats of imported chartbook
User640715 		2022-11-17 09:31:21
Sierra_Chart Engineering LPN LP 		8 691
OBV and Volume is off from BarChart and TradingView
Techotomy 		2022-11-17 09:26:59
Techotomy LPN LP 		4 993
Password Protecting Spreadsheets
User787778 		2022-11-17 09:26:48
Sierra_Chart Engineering LPN LP 		3 1116
*IMPORTANT* Binance feed frozen
User486817 		2022-11-17 09:23:43
Sierra_Chart Engineering LPN LP 		3 822
[Programming Help] - Daily pivot - number of days defaults to 1 instead of user enabled zero
vijayrams 		2022-11-16 23:37:40
User584084 LPN LP 		2 643
Volume by price add on TPO - mixed up vs view next column
vijayrams 		2022-11-16 23:33:47
John - SC Support LPN LP 		1 623
ACSIL -- Set Dates To Exclude
QnReally 		2022-11-16 23:03:49
QnReally LPN LP 		12 2181
error code 32
User427561 		2022-11-16 22:39:03
John - SC Support LPN LP 		5 696
sharing SC/Data
User531621 		2022-11-16 22:37:44
John - SC Support LPN LP 		1 690
Intermittent Rithmic/Denali data and random Rithmic Fills (Apex)
DCSaba 		2022-11-16 22:24:53
John - SC Support LPN LP 		3 714
Feature request - Drawing objects - individual snap capability
JohnR - User831573 		2022-11-16 22:22:01
JohnR - User831573 LPN LP 		0 585
chart flickering and indicator would disappear
User811622 		2022-11-16 21:49:49
John - SC Support LPN LP 		1 895
Is there ACSIL access to Shared Drawings properties?
JohnR - User831573 		2022-11-16 21:49:38
JohnR - User831573 LPN LP 		0 747
Market depth not displaying in DOM for ESU22 contract
User887126 		2022-11-16 21:46:13
John - SC Support LPN LP 		1 572
New account setup and chart assistance
User846898 		2022-11-16 21:37:28
John - SC Support LPN LP 		1 755
Package information
Tradoso 		2022-11-16 21:35:40
John - SC Support LPN LP 		1 597
Platform is frozen
YogiBear 		2022-11-16 21:31:34
John - SC Support LPN LP 		1 534
again no data are shown via IB since 11.11.2022
User403758 		2022-11-16 21:30:09
John - SC Support LPN LP 		1 615
Chart frozen
User102319 		2022-11-16 18:57:44
John - SC Support LPN LP 		1 579
Safety lock for placing chart orders
User187934 		2022-11-16 18:44:59
John - SC Support LPN LP 		1 585
Possible to make volume at price not alert the last candle?
MeowthTradez 		2022-11-16 18:44:03
John - SC Support LPN LP 		1 533
Trade and Current Quote Symbol not displayed in Chart Window
User136839 		2022-11-16 18:02:27
John - SC Support LPN LP 		3 1477
Premarket lows and highs
User678193 		2022-11-16 17:45:51
John - SC Support LPN LP 		1 744
Not Getting Historical Market Depth Data
User407612 		2022-11-16 17:32:29
John - SC Support LPN LP 		1 555
[Programming Help] - How to center a chart from the ACSIL code ?
R1sk 		2022-11-16 16:30:02
JohnR - User831573 LPN LP 		3 2267
Trading DOM scale help
1zach4 		2022-11-16 15:56:36
1zach4 LPN LP 		2 742
CBOE Via Sierra Exchange Feed , Unsubscribe
Barry L 		2022-11-16 15:27:47
John - SC Support LPN LP 		1 743
I Upgraded to package 11 yesterday but not data
User804288 		2022-11-16 15:23:06
John - SC Support LPN LP 		1 563
Trade activity log
Steve Leon 		2022-11-16 15:17:39
John - SC Support LPN LP 		5 1108
Payments hostory
User266447 		2022-11-16 15:15:22
Sierra_Chart Engineering LPN LP 		1 773