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Date/Time: Mon, 09 Jun 2025 19:14:43 +0000

How to Post a Message for Support

Activate denal

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[2022-12-03 20:16:49] #1 [Go To First Post]
User342058 - Posts: 11
Hi support team, I trade with a prop firm (apex) using rithmic for my data fees but I want to use denali data feed. I understood that I need package 10 or higher (I have package 11) and a live funded account to activate CME exchange. You suggest stage 5 or Edge clear with a account balance of $100 to $200. Is it ok with an Interactive Broker 200$ funded trading account? (this IB account just be approved and not yet funded). Thank you

[2022-12-04 19:46:21] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 19872
Yes: Is it ok with an Interactive Broker 200$ funded trading account? Connect to it following these instructions: Interactive Brokers Trading Service: Setup Instructions You just need to do this once a month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-12-04 23:00:18] #3 [Go To First Post]
User342058 - Posts: 11
Ok, Once my IB funded and the CME exchange paid, do I have to fill (sierra data/trade service settings=>Service settings) Market Data and Historical Data with my rithmic username and password as before or let them blank ?(I know I have to allow support for sierrachart data feeds). I mean , how I know I'm using denali data and not rithmic yet. I'm trading with prop firms (apex and E2T).


Service settings sierra.png / V - Attached On 2022-12-04 22:59:14 UTC - Size: 30.8 KB - 115 views Attachment Deleted.

[2022-12-04 23:17:21] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 19872
No: Market Data and Historical Data with my rithmic username and password as before or let them blank ?( But you do need to complete the set up of the Denali Data Feed for real-time data: Denali Exchange Data Feed: Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-12-05 00:45:21] #5 [Go To First Post]
User342058 - Posts: 11
Ok, how do I know I'm using denali data and not rithmic data? Would I see the difference?

[2022-12-05 14:26:55] #6 [Go To First Post]
Sierra_Chart Engineering - Posts: 19872
This is explained after step 9 here: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-12-05 19:04:53] #7 [Go To First Post]
User342058 - Posts: 11
Everything is ok, you can close topic, thank you

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