Support Board
Date/Time: Mon, 09 Jun 2025 19:15:40 +0000
Unable to assign audio file to alerts
View Count: 403
| [2022-12-05 00:45:00] |
| Ticks - Posts: 206 |
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I'm using SC version 2457. I can select and assign an audio file to a selected audio number and save the settings within global settings. However, when I go to select the audio alert for a study, the audio number shows no audio file assigned. Screen shots are attached. Even previously used sound files can be assigned to an alert number in global settings, but they do not show up when trying to select them for a study alert. Date Time Of Last Edit: 2022-12-05 00:50:00
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 assigned alert.PNG / V - Attached On 2022-12-05 00:49:18 UTC - Size: 109.37 KB - 102 views assigned alert failed.PNG / V - Attached On 2022-12-05 00:49:25 UTC - Size: 83.87 KB - 92 views |
| [2022-12-05 17:10:41] |
| John - SC Support - Posts: 40306 |
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The sound file is not what is shown when selecting an alert. It is the "User Defined Name". You must have set the "User Defined Name" to a particular alert to be "NQ, EXTRACTOR, REVERSAL, TREND, SHORT...". Refer to the following: General Settings Window: User Defined Name (Global Settings >> General Settings >> Alerts >> User Defined Name) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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