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Support Board

Date/Time: Wed, 15 Apr 2026 11:46:49 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Equity Historical data doesn't load
User659520 		2020-12-10 18:59:23
Sierra Chart Engineering LPN LP 		2 738
Missing Daily Candle of 12/9/2020
User211236 		2020-12-10 18:59:00
Sierra Chart Engineering LPN LP 		2 857
[Programming Help] - Drawings disappear after switching trading modes
User552893 		2020-12-10 18:50:56
Sierra Chart Engineering LPN LP 		1 724
Historical Data Error
User907968 		2020-12-10 18:28:43
Sierra Chart Engineering LPN LP 		3 876
Charts now loading very slowly....
GreyLock58 		2020-12-10 18:27:16
Sierra Chart Engineering LPN LP 		4 1072
SC data feed lag/frozen
UserAR 		2020-12-10 18:27:05
Sierra Chart Engineering LPN LP 		5 822
Applying a study to a specific time range only
User968625 		2020-12-10 17:40:23
John - SC Support LPN LP 		1 896
trade entry
User996274 		2020-12-10 17:19:21
John - SC Support LPN LP 		1 654
Trade Execution
Reynok 		2020-12-10 17:19:07
Reynok LPN LP 		0 566
Volume by Price - multiple profiles
manfretto 		2020-12-10 17:16:37
John - SC Support LPN LP 		6 1664
Cross Hair Tool Adjustment
User320397 		2020-12-10 16:58:24
Ackin LPN LP 		6 1149
Multiple Spreadsheet Trading Systems, Same Symbol, Separate Rules
User355030 		2020-12-10 16:32:11
User355030 LPN LP 		2 792
ACSIL cannot access opening price on NQ and ES, gomi scrambled on subinstances
nixon 		2020-12-10 15:44:31
John - SC Support LPN LP 		1 684
Why is text tool entering A^£ (that's carrot over the A) when I enter the £ characte
User92573 		2020-12-10 15:32:38
John - SC Support LPN LP 		1 731
Spreadsheet system outputs different results
User351605 		2020-12-10 15:20:08
User351605 LPN LP 		0 581
Account allocation with different data services
Alex Angehrn 		2020-12-10 15:19:52
Alex Angehrn LPN LP 		0 591
Market depth setting
User161549 		2020-12-10 14:38:42
John - SC Support LPN LP 		5 1307
Range setup assistance
User707169 		2020-12-10 14:38:21
User707169 LPN LP 		2 831
Chart Scaling issues
Programming_autotrading_phonesup 		2020-12-10 14:37:06
John - SC Support LPN LP 		7 3364
Data from 2011-03-02 to 2019-09-11 missing when trying to load intraday 1-min OHLCV data
gambleditall 		2020-12-10 13:03:08
gambleditall LPN LP 		2 748
Any way to disable on-screen error message universally?
User353585 		2020-12-10 08:27:58
Sierra Chart Engineering LPN LP 		1 577
How to Specify Limit Orders for Entry in Spreadsheet?
User440656 		2020-12-10 04:16:28
User440656 LPN LP 		2 1651
Order Rejected
User750429 		2020-12-10 04:01:07
SC Support LPN LP 		6 716
Can SC trail a stop N bars back, rather than at a fixed distance?
User203781 		2020-12-09 22:55:59
User203781 LPN LP 		2 1169
Chart session settings not following local time changes - Arizona
User443178 		2020-12-09 22:11:35
John - SC Support LPN LP 		1 667
What FCM's support Sierra Chart Order Routing Service
manfretto 		2020-12-09 22:09:40
John - SC Support LPN LP 		1 1177
Control Button Colors
SierraTraders 		2020-12-09 22:07:22
John - SC Support LPN LP 		3 1804
FORWARD CURVE CHART
User910795 		2020-12-09 21:53:26
John - SC Support LPN LP 		4 1639
demo extension
User623885 		2020-12-09 20:16:19
John - SC Support LPN LP 		1 640
Mistakenly activated trial for wrong Data
pheonixlegend 		2020-12-09 20:13:17
John - SC Support LPN LP 		8 852
Uopdated to current version 2207
User900780 		2020-12-09 19:45:44
Sierra Chart Engineering LPN LP 		1 717
Few Important Questions
JDMontero 		2020-12-09 19:42:16
Sierra Chart Engineering LPN LP 		1 633
ES options buying calls and put
User425160 		2020-12-09 19:36:21
Sierra Chart Engineering LPN LP 		1 716
Number Bars
gmorgan111 		2020-12-09 19:35:03
Sierra Chart Engineering LPN LP 		2 927
Not loading properly
User357061 		2020-12-09 19:33:17
Sierra Chart Engineering LPN LP 		2 709
Package 5: delayed datafeed for EUREX ?
mazzy /| blast 		2020-12-09 19:30:40
Sierra Chart Engineering LPN LP 		1 664
Green Charts will not load - error messages attached
User839643 		2020-12-09 19:24:16
Sierra Chart Engineering LPN LP 		1 638
Nikkei 225 emini data - SC Denali
User351816 		2020-12-09 19:19:57
Sierra Chart Engineering LPN LP 		1 1083
Overlay not working properly
User837393 		2020-12-09 17:51:23
User837393 LPN LP 		0 744