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Support Board

Date/Time: Mon, 14 Sep 2026 13:43:45 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[User Discussion] - Not able to get the alert value from a Color Background based on Alert condition.
Ticks 		2021-05-05 02:18:57
Sierra_Chart Engineering LPN LP 		2 784
Spelling error on Chart Settings, Advanced Settings, Attach Trade Window to Right Side
User719512 		2021-05-04 21:55:10
Sierra_Chart Engineering LPN LP 		6 1020
Not Responding
User120953 		2021-05-04 21:06:39
John - SC Support LPN LP 		5 975
Mutual Fund Feed
BADGETT 		2021-05-04 21:03:41
Sierra_Chart Engineering LPN LP 		3 857
Denali data and live trading
User938731 		2021-05-04 20:47:46
John - SC Support LPN LP 		7 1033
Denali feed not working
User475342 		2021-05-04 20:31:33
John - SC Support LPN LP 		1 802
Payment on Sierra Chart Account
User637296 		2021-05-04 20:30:17
John - SC Support LPN LP 		3 889
Rithmic (Trading) Alternative Server Location
AB604E 		2021-05-04 20:26:18
John - SC Support LPN LP 		6 3022
QM EMini Cruude Oil Future Symbol
User450463 		2021-05-04 20:21:06
John - SC Support LPN LP 		2 882
Not loading prior data
utahoptions23 		2021-05-04 20:18:39
John - SC Support LPN LP 		3 765
Tpo cart and data feed India.
User288886 		2021-05-04 19:54:41
John - SC Support LPN LP 		3 793
Denali Data
User997450 		2021-05-04 19:41:16
John - SC Support LPN LP 		20 1186
Apply button keystroke
User98657 		2021-05-04 19:32:59
John - SC Support LPN LP 		1 655
Requirements
User577801 		2021-05-04 18:44:42
John - SC Support LPN LP 		1 778
not log in
Nivp 		2021-05-04 18:39:59
John - SC Support LPN LP 		1 953
Switch to data feed and brokerage
User703844 		2021-05-04 18:35:35
John - SC Support LPN LP 		1 748
Data
User812728 		2021-05-04 18:31:53
John - SC Support LPN LP 		1 673
Signing in with Gain Credentials
gretat 		2021-05-04 18:18:03
John - SC Support LPN LP 		1 802
New Super Enhanced Trade Simulation Service
User162315 		2021-05-04 17:37:39
Sierra_Chart Engineering LPN LP 		2 790
CME Data Feed Problem
User286186 		2021-05-04 16:31:52
User286186 LPN LP 		0 606
NYSE TICK
User397996 		2021-05-04 16:11:05
User397996 LPN LP 		7 4385
Need Data Feed
User247703 		2021-05-04 15:52:19
John - SC Support LPN LP 		5 870
delete my account
Stupid 		2021-05-04 15:46:44
John - SC Support LPN LP 		2 975
Delayed Data
User419951 		2021-05-04 15:18:57
John - SC Support LPN LP 		3 921
Data Feed for nasdaq Emini
User987018 		2021-05-04 15:16:43
John - SC Support LPN LP 		13 1176
CQG or Rithmic routing for AMP?
User160234 		2021-05-04 15:14:04
John - SC Support LPN LP 		5 5664
Timescale dates
Forward 		2021-05-04 14:25:49
John - SC Support LPN LP 		1 697
Number bars show no bid/ask data
User872151 		2021-05-04 14:00:11
John - SC Support LPN LP 		9 1200
Problem with Switching Data feed from CQG to Denali
User867963 		2021-05-04 13:54:03
John - SC Support LPN LP 		1 693
[Locked] - Account Payment Record required for Tax
User68acg 		2021-05-04 13:45:11
John - SC Support LPN LP 		1 3519
Question on Setup Data Feed (Denali)/ Trading Service (Interactive Brokers)
maxm1987 		2021-05-04 13:35:23
John - SC Support LPN LP 		3 970
On Balance Open Interest question
User285175 		2021-05-04 05:48:02
Sierra_Chart Engineering LPN LP 		1 897
A few clarifications for a beginner
Mark_47 		2021-05-04 05:32:31
Sierra_Chart Engineering LPN LP 		6 953
Payment issues
user4187 		2021-05-04 05:31:54
Sierra_Chart Engineering LPN LP 		1 827
ACSIL or C++ Get System Time
maxpi 		2021-05-04 05:30:29
Sierra_Chart Engineering LPN LP 		1 2175