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Support Board

Date/Time: Wed, 15 Jul 2026 12:06:33 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[User Discussion] - Add Additional Symbol BUT only at specific time
User164231 		2021-04-13 02:04:26
User164231 LPN LP 		0 587
Intraday Chart Issue and Denali Feed
User974109 		2021-04-13 01:28:19
User974109 LPN LP 		2 768
Crypto Connections
Grateful55 		2021-04-13 01:14:01
Grateful55 LPN LP 		0 716
Enhancement (nice to have) to Market Depth Historical Graph study
NightOwlinLA 		2021-04-13 01:10:43
NightOwlinLA LPN LP 		0 617
platform
Gtrader510 		2021-04-12 21:22:36
John - SC Support LPN LP 		45 1993
billing issue
hatem hosny 		2021-04-12 21:09:18
John - SC Support LPN LP 		1 641
Issue connecting to IBKR ( for the once a month connection needed )
User789550 		2021-04-12 21:06:33
John - SC Support LPN LP 		1 835
Sierra Chart connection
User130632 		2021-04-12 20:58:42
John - SC Support LPN LP 		1 640
Numbers Bars
Sudhirc 		2021-04-12 20:50:21
John - SC Support LPN LP 		1 690
Connection problem
User625771 		2021-04-12 20:40:45
John - SC Support LPN LP 		9 905
Market Depth
User925260 		2021-04-12 20:30:45
John - SC Support LPN LP 		9 2400
How to get the CBOE VIX (S&P500) and VXN (Nasdaq)
mbilyanov 		2021-04-12 20:20:06
John - SC Support LPN LP 		1 1356
Connection issues
User737291 		2021-04-12 20:12:45
John - SC Support LPN LP 		1 710
Hi , I have delay of 90 percent of the charts
User955881 		2021-04-12 20:10:39
John - SC Support LPN LP 		1 798
replay issue
blackcobra777 		2021-04-12 20:08:46
John - SC Support LPN LP 		1 664
datafeed no working
User674939 		2021-04-12 20:06:38
John - SC Support LPN LP 		1 634
QM Multiplier is incorrect
Mattc55 		2021-04-12 20:02:34
Mattc55 LPN LP 		16 1031
Price..
Piero 		2021-04-12 19:59:19
John - SC Support LPN LP 		1 763
Receiving delayed data for CL: running 10 minutes behind
uM8137 		2021-04-12 19:57:01
John - SC Support LPN LP 		14 2391
Moving broker - AMP to Dorman
User196369 		2021-04-12 19:45:09
John - SC Support LPN LP 		1 915
confuse about what to pay for in real time data
John Anthony 		2021-04-12 19:44:01
John - SC Support LPN LP 		1 764
How to Multiple VbPs; one for session and another for current 30min period
HumanX 		2021-04-12 19:38:58
HumanX LPN LP 		9 997
Affiliat/Connecting
galszabocs0 		2021-04-12 19:14:12
John - SC Support LPN LP 		1 976
Questions regarding required services and payments
Jose Gomez 		2021-04-12 19:10:16
John - SC Support LPN LP 		1 692
AMP CQG account : Error : HELP
Davecodex 		2021-04-12 18:53:57
John - SC Support LPN LP 		1 689
Chart started lagging
User544395 		2021-04-12 18:48:47
John - SC Support LPN LP 		11 1279
New SC Exchange Data Feed Pricing and Low Cost Access to US Equities Data
Sierra Chart Engineering 		2021-04-12 18:45:23
John - SC Support LPN LP 		23 18429
5 second Data Delay
jaxscott 		2021-04-12 18:36:39
John - SC Support LPN LP 		1 1013
Not seeing full Market Depth
John - SC Support 		2021-04-12 18:33:34
John - SC Support LPN LP 		1 1044
DEnali Connection
User925260 		2021-04-12 18:32:53
John - SC Support LPN LP 		15 1065
How to totally delete lines drawn via s_LineUntilFutureIntersection
User275592 		2021-04-12 17:55:19
User275592 LPN LP 		2 1003
Please confirm my payment received , thank you
jsoviero 		2021-04-12 17:12:49
John - SC Support LPN LP 		1 814
how do i upgrade my 250 symbols to more?
HeyUgly 		2021-04-12 17:08:07
John - SC Support LPN LP 		1 619
Not Seeing All Market Depth Levels
Gtrader510 		2021-04-12 16:16:33
John - SC Support LPN LP 		1 771
Data and Charting
saxo12 		2021-04-12 16:13:45
Sierra Chart Engineering LPN LP 		3 780
Most economical Sierra Chart solution
User816411 		2021-04-12 16:04:25
Sierra Chart Engineering LPN LP 		2 923
Simulation setup
Piero 		2021-04-12 15:56:16
Sierra Chart Engineering LPN LP 		1 684
Connection error message
User924806 		2021-04-12 15:44:24
Sierra Chart Engineering LPN LP 		2 727
Question on changes due to the changes on the data feed (Sierra Chart and Denali)
BrMa 		2021-04-12 15:43:20
Sierra Chart Engineering LPN LP 		1 717