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Support Board

Date/Time: Fri, 09 Oct 2026 11:34:33 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Delayed Data on Crude (CLM21-NYMEX)
User938282 		2021-05-17 18:04:52
John - SC Support LPN LP 		1 822
datafeed issue
basana 		2021-05-17 18:01:32
John - SC Support LPN LP 		1 659
[User Discussion] - background color not change from another chartbook
inusuel 		2021-05-17 17:58:47
John - SC Support LPN LP 		1 1213
can't execute or send orders
User900275 		2021-05-17 17:43:52
John - SC Support LPN LP 		2 740
Alerts
User644443 		2021-05-17 17:39:29
John - SC Support LPN LP 		1 703
No data, sierra stuck
User358929 		2021-05-17 17:36:40
John - SC Support LPN LP 		3 814
HSI future data
User223734 		2021-05-17 17:29:13
John - SC Support LPN LP 		1 823
Bid pulling/Stacking, Ask Pulling/Stacking
User973892 		2021-05-17 17:28:02
Ackin LPN LP 		1 1127
data feed agreement
User425645 		2021-05-17 17:14:16
John - SC Support LPN LP 		1 838
ATR Levels
User455956 		2021-05-17 16:51:23
User907968 LPN LP 		3 2776
no connection with the next contract month
User680366 		2021-05-17 16:23:41
User680366 LPN LP 		0 686
After computer reinstallation, Sierra chart take all my available ram 32GB
GravisHTG 		2021-05-17 15:42:29
GravisHTG LPN LP 		2 1529
DOM automatically changes my live account to Sim on SC All Services
startledbymoth 		2021-05-17 15:31:51
Sierra Chart Engineering LPN LP 		1 795
Trade Activity Log - Color Settings
HAB-User115006 		2021-05-17 15:16:12
Sierra Chart Engineering LPN LP 		4 2428
bid ask too many levels, no summary
User207306 		2021-05-17 15:14:38
Sierra Chart Engineering LPN LP 		1 758
ACSIL code to change
User977207 		2021-05-17 15:11:46
Sierra Chart Engineering LPN LP 		2 923
[User Discussion] - Anyone was able to get OPTION data feed from Interactive broker ?
GravisHTG 		2021-05-17 14:43:28
GravisHTG LPN LP 		0 733
Account cancelation
buymaxxus 		2021-05-17 14:27:21
John - SC Support LPN LP 		3 838
How do I connect my Sierra Chats platform to AMP
Natalia Lungu 		2021-05-17 14:21:30
John - SC Support LPN LP 		2 902
drag chart with crosshair (chart values tool)
grantx 		2021-05-17 14:18:45
John - SC Support LPN LP 		4 2442
TPO profiles - better access to statistical data
User365411 		2021-05-17 13:46:03
John - SC Support LPN LP 		55 7609
SC order Routing
User513220 		2021-05-17 07:51:26
Sierra Chart Engineering LPN LP 		1 845
[Locked] - Open Orders and Order Fills Issues
User687917 		2021-05-17 06:21:14
Sierra Chart Engineering LPN LP 		3 1371
IBKR IdealPro FX Data
User78442 		2021-05-17 04:59:09
User78442 LPN LP 		3 1091
NO live data providing
KnightWarrior 		2021-05-17 02:20:45
Sierra Chart Engineering LPN LP 		4 819
{Urgent} no real time data in HK Futures
User553778 		2021-05-17 02:02:42
Sierra Chart Engineering LPN LP 		3 842
SIERRA CHART DATAFEED STOPED
User642012 		2021-05-17 02:01:53
Sierra Chart Engineering LPN LP 		2 751
The quotation of XRP.USD perpetual futures in BitMEX seems wrong
User720123 		2021-05-16 05:07:18
Sierra Chart Engineering LPN LP 		5 1388
noticing lag every couple seconds on Denali data feed ( Comcast in California issue)
red23 		2021-05-16 03:56:55
Sierra Chart Engineering LPN LP 		1 814
[User Discussion] - Commission-free equity brokers
User96296 		2021-05-16 00:16:40
User137379 LPN LP 		1 923
Trade Activity Import disappears
jwick 		2021-05-15 23:54:15
Sierra Chart Engineering LPN LP 		9 1201
How to pause services for next few days?
User857142 		2021-05-15 23:42:46
Sierra Chart Engineering LPN LP 		1 849
Micro BTC for Transact
User361939 		2021-05-15 09:51:56
User361939 LPN LP 		2 960
Denali Feed (non-real time) without broker for Market Depth Data
User942570 		2021-05-15 07:22:23
Sierra Chart Engineering LPN LP 		1 1073
Internals
user8888 		2021-05-15 07:14:25
Sierra Chart Engineering LPN LP 		1 694
无法连接
User372626 		2021-05-15 07:13:02
Sierra Chart Engineering LPN LP 		3 924
Time Scale in Footprint chart wrong
maxm1987 		2021-05-15 07:10:47
Sierra Chart Engineering LPN LP 		2 910