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Date/Time: Sat, 04 May 2024 00:12:54 +0000



urgent: no depth for some contracts

View Count: 1090

[2017-07-06 08:32:40]
User357295 - Posts: 76
I'm not getting depth market for F.US.QGAU17, no bid no ask either, only last price traded and last size traded.
Beside that issue, I can't get any chart and any DOM for any options. I would appreciate to get remote assistance please.
[2017-07-06 15:14:01]
Sierra Chart Engineering - Posts: 104368
I'm not getting depth market for F.US.QGAU17, no bid no ask either, only last price traded and last size traded.

The first thing we want you to do is to reconnect to the data feed following these instructions here:
File Menu: Procedure to Reconnect to the Data and Trade Servers

If there still is a problem, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

I can't get any chart and any DOM for any options
Tell us one of these option symbols.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-07-06 17:16:11]
User357295 - Posts: 76
Software version: 1580 | 2017-07-06 19:15:01
Uses New Spreadsheets | 2017-07-06 19:15:01
Usage end date: 2017-08-03 | 2017-07-06 19:15:01
Enabled for: Advanced Features. | 2017-07-06 19:15:01
Enabled for: Sierra Chart Historical Data Service. | 2017-07-06 19:15:01
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2017-07-06 19:15:01
Enabled for: INDEXES_DATA_BARCHART | 2017-07-06 19:15:01
Enabled for: CME (Trading Account Required) | 2017-07-06 19:15:01
Enabled for: CBOT (Trading Account Required) | 2017-07-06 19:15:01
Enabled for: COMEX (Trading Account Required) | 2017-07-06 19:15:01
Enabled for: NYMEX (Trading Account Required) | 2017-07-06 19:15:01
Enabled for: Eurex with Market Depth | 2017-07-06 19:15:01
Enabled for: LIFFE Futures | 2017-07-06 19:15:01
Received 1 data feed usernames. | 2017-07-06 19:15:01
Allow Support for Sierra Chart Data Feeds is enabled. | 2017-07-06 19:15:01
Current selected Data/Trading service: CQG FIX Trading | 2017-07-06 19:15:01
Chart Update Interval: 500 | 2017-07-06 19:15:01
Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2017-07-06 19:15:01
2017-07-06 19:15:01 Local computer time | 2017-07-06 19:15:01
2017-07-06 17:15:01 Local computer time in UTC | 2017-07-06 19:15:01
2017-07-06 19:15:01 Local computer time in SC Time Zone | 2017-07-06 19:15:01
2017-07-06 17:02:12 Server time in UTC | 2017-07-06 19:15:01
Local computer UTC time and Server UTC time difference: 0 seconds. | 2017-07-06 19:15:01
Program path: C:\SierraChart\ | 2017-07-06 19:15:01
Data Files path: C:\SierraChart\Data\ | 2017-07-06 19:15:01
OS Version Number: 10.0 | 2017-07-06 19:15:01
Locale Setting: C | 2017-07-06 19:15:01

File >> Disconnect selected. | 2017-07-06 19:15:12
Canceling historical data download request for P.US.epu172400 Intraday data. | 2017-07-06 19:15:12
Removed historical data download ID 45 | 2017-07-06 19:15:12
Canceling historical data download request for P.US.CLEM175000 Intraday data. | 2017-07-06 19:15:12
Removed historical data download ID 51 | 2017-07-06 19:15:12
Canceling historical data download request for P.US.DBM1716100 Intraday data. | 2017-07-06 19:15:12
Removed historical data download ID 52 | 2017-07-06 19:15:12
Canceling historical data download request for P.US.EPM1723000 Intraday data. | 2017-07-06 19:15:12
Removed historical data download ID 53 | 2017-07-06 19:15:12
Canceling historical data download request for C.US.DSXM173500 Intraday data. | 2017-07-06 19:15:12
Removed historical data download ID 54 | 2017-07-06 19:15:12
HD Request # 33 | Download canceled. | 2017-07-06 19:15:12
HD Request # 33 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for P.US.NGEQ172950 | 2017-07-06 19:15:12
HD Request # 33 | Intraday download COMPLETE for P.US.NGEQ172950. Completion time: 4m 5s. Unique request ID: 40 | 2017-07-06 19:15:12
Removed historical data download ID 40 | 2017-07-06 19:15:12

CQG FIX: DisconnectFIX called. | 2017-07-06 19:15:12
CQG FIX: Sending a Logout message. | 2017-07-06 19:15:12
DTC Client (25) | 52 bytes remaining in receive buffer when socket closed. | 2017-07-06 19:15:12
DTC Client (25) | Initiating close of socket by core. | 2017-07-06 19:15:12
DTC Client (25) | Shutdown started. Waiting for graceful close. | 2017-07-06 19:15:12
DTC Client (25) | Socket gracefully closed by remote side. | 2017-07-06 19:15:12
SC Data - All Services | Disconnected from the server. | 2017-07-06 19:15:12
DTC Client (25) | Closed. | 2017-07-06 19:15:12
CQG FIX Trading | Disconnected. | 2017-07-06 19:15:12
CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2017-07-06 19:15:12
CQG FIX socket (24) | Initiating close of socket by core. | 2017-07-06 19:15:12
CQG FIX: Disconnected. | 2017-07-06 19:15:12
CQG FIX socket (24) | Shutdown started. Waiting for graceful close. | 2017-07-06 19:15:12
CQG FIX socket (24) | Socket gracefully closed by remote side. | 2017-07-06 19:15:12
CQG FIX socket (24) | Closed. | 2017-07-06 19:15:12

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-07-06 19:15:17
CQG FIX socket (41) | Creating socket. Using TLS 1.2. | 2017-07-06 19:15:17
CQG FIX socket (41) | Connecting to IP: 208.48.16.214. | 2017-07-06 19:15:17
CQG FIX: Sending the Logon message. | 2017-07-06 19:15:17
CQG FIX Trading | Connected to trading server. | 2017-07-06 19:15:18
CQG FIX Trading | Not connecting to market data server because 'Connect To Market Data Server' is false. | 2017-07-06 19:15:18
CQG FIX Trading | Connected to data and trading server. | 2017-07-06 19:15:18
Mapping F.US.DBu17 to GGU17. Service code: eurex | 2017-07-06 19:15:18
SC Data - All Services | Starting real-time market data updates for: GGU17. ID: 1 | 2017-07-06 19:15:18
SC Data - All Services | Using username 0 | 2017-07-06 19:15:18
SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10048 | 2017-07-06 19:15:18
SC Data - All Services | Requesting security definition data for: GGU17. ID: 1 | 2017-07-06 19:15:18
Intraday data recording state for symbol F.US.DBu17 is set to download 'Pending'. | 2017-07-06 19:15:18
DTC Client (42) | Creating socket. | 2017-07-06 19:15:18
DTC Client (42) | Connecting to IP: 8.18.161.135. | 2017-07-06 19:15:18
Delaying start of download for F.US.DBu17 | 2017-07-06 19:15:18
Mapping F.US.QGAU17 to GU17. Service code: liffe | 2017-07-06 19:15:18
SC Data - All Services | Starting real-time market data updates for: GU17. ID: 2 | 2017-07-06 19:15:18
SC Data - All Services | Requesting security definition data for: GU17. ID: 2 | 2017-07-06 19:15:18
Mapping F.US.USAU17 to ZBU17. Service code: cbot | 2017-07-06 19:15:18
SC Data - All Services | Starting real-time market data updates for: ZBU17. ID: 3 | 2017-07-06 19:15:18
SC Data - All Services | Requesting security definition data for: ZBU17. ID: 3 | 2017-07-06 19:15:18
SC Data - All Services | Connected to server. | 2017-07-06 19:15:18
SC Data - All Services | Starting socket receive thread. | 2017-07-06 19:15:18
SC Data - All Services | Sending Encoding Request to server | 2017-07-06 19:15:18
CQG FIX | FCM name: Phillip | 2017-07-06 19:15:18
Mapping F.US.TYAU17 to ZNU17. Service code: cbot | 2017-07-06 19:15:18
SC Data - All Services | Starting real-time market data updates for: ZNU17. ID: 4 | 2017-07-06 19:15:18
SC Data - All Services | Requesting security definition data for: ZNU17. ID: 4 | 2017-07-06 19:15:18
Intraday data recording state for symbol F.US.TYAU17 is set to download 'Pending'. | 2017-07-06 19:15:18
Mapping F.US.NGEQ17 to NGQ17. Service code: nymex | 2017-07-06 19:15:18
SC Data - All Services | Starting real-time market data updates for: NGQ17. ID: 5 | 2017-07-06 19:15:18
SC Data - All Services | Requesting security definition data for: NGQ17. ID: 5 | 2017-07-06 19:15:18
Intraday data recording state for symbol F.US.NGEQ17 is set to download 'Pending'. | 2017-07-06 19:15:18
CQG FIX Trading | Starting real-time market data updates for: P.US.epu172400. ID: 6 | 2017-07-06 19:15:18
CQG FIX Trading | Requesting security definition data for: P.US.epu172400. ID: 6 | 2017-07-06 19:15:18
CQG FIX Trading | Using primary service for historical data for P.US.epu172400 | 2017-07-06 19:15:18
Intraday data recording state for symbol P.US.epu172400 is set to download 'Pending'. | 2017-07-06 19:15:18
Delaying start of download for P.US.epu172400 | 2017-07-06 19:15:18
Mapping F.US.FDXMU17 to TMU17. Service code: eurex | 2017-07-06 19:15:18
SC Data - All Services | Starting real-time market data updates for: TMU17. ID: 7 | 2017-07-06 19:15:18
SC Data - All Services | Requesting security definition data for: TMU17. ID: 7 | 2017-07-06 19:15:18
Intraday data recording state for symbol F.US.FDXMU17 is set to download 'Pending'. | 2017-07-06 19:15:18
Mapping F.US.TUAU17 to ZTU17. Service code: cbot | 2017-07-06 19:15:18
SC Data - All Services | Starting real-time market data updates for: ZTU17. ID: 8 | 2017-07-06 19:15:18
SC Data - All Services | Requesting security definition data for: ZTU17. ID: 8 | 2017-07-06 19:15:18
Mapping F.US.EPU17 to ESU17. Service code: cme | 2017-07-06 19:15:18
SC Data - All Services | Starting real-time market data updates for: ESU17. ID: 9 | 2017-07-06 19:15:18
SC Data - All Services | Requesting security definition data for: ESU17. ID: 9 | 2017-07-06 19:15:18
Intraday data recording state for symbol F.US.EPU17 is set to download 'Pending'. | 2017-07-06 19:15:18
Mapping F.US.CLEQ17 to CLQ17. Service code: nymex | 2017-07-06 19:15:18
SC Data - All Services | Starting real-time market data updates for: CLQ17. ID: 10 | 2017-07-06 19:15:18
SC Data - All Services | Requesting security definition data for: CLQ17. ID: 10 | 2017-07-06 19:15:18
Intraday data recording state for symbol F.US.CLEQ17 is set to download 'Pending'. | 2017-07-06 19:15:18
SC Data - All Services | Setting DTC encoding to Binary VLS | 2017-07-06 19:15:18
SC Data - All Services | Sending logon request message. | 2017-07-06 19:15:18
Mapping F.US.DDU17 to DYU17. Service code: eurex | 2017-07-06 19:15:18
SC Data - All Services | Starting real-time market data updates for: DYU17. ID: 11 | 2017-07-06 19:15:18
SC Data - All Services | Requesting security definition data for: DYU17. ID: 11 | 2017-07-06 19:15:18
CQG FIX Trading | Starting real-time market data updates for: P.US.NGEQ172950. ID: 12 | 2017-07-06 19:15:18
CQG FIX Trading | Requesting security definition data for: P.US.NGEQ172950. ID: 12 | 2017-07-06 19:15:18
CQG FIX Trading | Using primary service for historical data for P.US.NGEQ172950 | 2017-07-06 19:15:18
Intraday data recording state for symbol P.US.NGEQ172950 is set to download 'Pending'. | 2017-07-06 19:15:18
Intraday data recording state for symbol F.US.DDU17 is set to download 'Pending'. | 2017-07-06 19:15:18
Intraday data recording state for symbol F.US.TUAU17 is set to download 'Pending'. | 2017-07-06 19:15:18
Mapping F.US.JY6U17 to 6JU17. Service code: cme | 2017-07-06 19:15:18
SC Data - All Services | Starting real-time market data updates for: 6JU17. ID: 13 | 2017-07-06 19:15:18
SC Data - All Services | Requesting security definition data for: 6JU17. ID: 13 | 2017-07-06 19:15:18
Intraday data recording state for symbol F.US.JY6U17 is set to download 'Pending'. | 2017-07-06 19:15:18
Intraday data recording state for symbol F.US.QGAU17 is set to download 'Pending'. | 2017-07-06 19:15:18
Mapping F.US.NQGQ17 to QGQ17. Service code: nymex | 2017-07-06 19:15:18
SC Data - All Services | Starting real-time market data updates for: QGQ17. ID: 14 | 2017-07-06 19:15:18
SC Data - All Services | Requesting security definition data for: QGQ17. ID: 14 | 2017-07-06 19:15:18
Intraday data recording state for symbol F.US.NQGQ17 is set to download 'Pending'. | 2017-07-06 19:15:18
HD Request # 46 | Downloading Intraday chart data for F.US.DBu17 to the file F.US.DBu17.scid. Service: eurex | 2017-07-06 19:15:18
HD Request # 46 | Download start date-time: 2017-07-06 19:15:02.000 | 2017-07-06 19:15:18
HD Request # 46 | Using server: ds7.sierracharts.com port 10149 | 2017-07-06 19:15:18
Socket (43) | Creating socket. | 2017-07-06 19:15:18
Socket (43) | Connecting to IP: 8.18.161.133. | 2017-07-06 19:15:18
Mapping F.US.NQMQ17 to QMQ17. Service code: nymex | 2017-07-06 19:15:18
SC Data - All Services | Starting real-time market data updates for: QMQ17. ID: 15 | 2017-07-06 19:15:18
SC Data - All Services | Requesting security definition data for: QMQ17. ID: 15 | 2017-07-06 19:15:18
Intraday data recording state for symbol F.US.NQMQ17 is set to download 'Pending'. | 2017-07-06 19:15:18
Mapping F.US.EU6U17 to 6EU17. Service code: cme | 2017-07-06 19:15:18
SC Data - All Services | Starting real-time market data updates for: 6EU17. ID: 16 | 2017-07-06 19:15:18
SC Data - All Services | Requesting security definition data for: 6EU17. ID: 16 | 2017-07-06 19:15:18
Intraday data recording state for symbol F.US.EU6U17 is set to download 'Pending'. | 2017-07-06 19:15:18
SC Data - All Services | Received logon response. | 2017-07-06 19:15:18
SC Data - All Services | Server Name: SC Realtime Server. | 2017-07-06 19:15:18
SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2017-07-06 19:15:18
SC Data - All Services | Successfully connected. | 2017-07-06 19:15:18
SC Data - All Services | Trading is not supported. | 2017-07-06 19:15:18
SC Data - All Services | Restarting real-time data updates for symbol: F.US.CLEQ17 -> CLQ17 | 2017-07-06 19:15:18
SC Data - All Services | Restarting real-time data updates for symbol: F.US.DBu17 -> GGU17 | 2017-07-06 19:15:18
SC Data - All Services | Restarting real-time data updates for symbol: F.US.DDU17 -> DYU17 | 2017-07-06 19:15:18
SC Data - All Services | Restarting real-time data updates for symbol: F.US.EPU17 -> ESU17 | 2017-07-06 19:15:18
SC Data - All Services | Restarting real-time data updates for symbol: F.US.EU6U17 -> 6EU17 | 2017-07-06 19:15:18
SC Data - All Services | Restarting real-time data updates for symbol: F.US.FDXMU17 -> TMU17 | 2017-07-06 19:15:18
SC Data - All Services | Restarting real-time data updates for symbol: F.US.JY6U17 -> 6JU17 | 2017-07-06 19:15:18
SC Data - All Services | Restarting real-time data updates for symbol: F.US.NGEQ17 -> NGQ17 | 2017-07-06 19:15:18
SC Data - All Services | Restarting real-time data updates for symbol: F.US.NQGQ17 -> QGQ17 | 2017-07-06 19:15:18
SC Data - All Services | Restarting real-time data updates for symbol: F.US.NQMQ17 -> QMQ17 | 2017-07-06 19:15:18
SC Data - All Services | Restarting real-time data updates for symbol: F.US.QGAU17 -> GU17 | 2017-07-06 19:15:18
SC Data - All Services | Restarting real-time data updates for symbol: F.US.TUAU17 -> ZTU17 | 2017-07-06 19:15:18
SC Data - All Services | Restarting real-time data updates for symbol: F.US.TYAU17 -> ZNU17 | 2017-07-06 19:15:18
SC Data - All Services | Restarting real-time data updates for symbol: F.US.USAU17 -> ZBU17 | 2017-07-06 19:15:18
CQG FIX Trading | Starting real-time market data updates for: P.US.JY6M178700. ID: 17 | 2017-07-06 19:15:18
CQG FIX Trading | Requesting security definition data for: P.US.JY6M178700. ID: 17 | 2017-07-06 19:15:18
CQG FIX Trading | Starting real-time market data updates for: P.US.JY6M178900. ID: 18 | 2017-07-06 19:15:18
CQG FIX Trading | Requesting security definition data for: P.US.JY6M178900. ID: 18 | 2017-07-06 19:15:18
CQG FIX Trading | Starting real-time market data updates for: C.US.DSXM173500. ID: 19 | 2017-07-06 19:15:18
CQG FIX Trading | Requesting security definition data for: C.US.DSXM173500. ID: 19 | 2017-07-06 19:15:18
CQG FIX Trading | Starting real-time market data updates for: P.US.CLEZ176000. ID: 20 | 2017-07-06 19:15:18
CQG FIX Trading | Requesting security definition data for: P.US.CLEZ176000. ID: 20 | 2017-07-06 19:15:18
CQG FIX Trading | Starting real-time market data updates for: C.US.USAM1715200. ID: 21 | 2017-07-06 19:15:18
CQG FIX Trading | Requesting security definition data for: C.US.USAM1715200. ID: 21 | 2017-07-06 19:15:18
CQG FIX Trading | Starting real-time market data updates for: C.US.TYAM1712500. ID: 22 | 2017-07-06 19:15:18
CQG FIX Trading | Requesting security definition data for: C.US.TYAM1712500. ID: 22 | 2017-07-06 19:15:18
CQG FIX Trading | Starting real-time market data updates for: P.US.EPM1723000. ID: 23 | 2017-07-06 19:15:18
CQG FIX Trading | Requesting security definition data for: P.US.EPM1723000. ID: 23 | 2017-07-06 19:15:18
CQG FIX Trading | Starting real-time market data updates for: P.US.DBM1716100. ID: 24 | 2017-07-06 19:15:18
CQG FIX Trading | Requesting security definition data for: P.US.DBM1716100. ID: 24 | 2017-07-06 19:15:18
CQG FIX Trading | Starting real-time market data updates for: C.US.EU6M1710900. ID: 25 | 2017-07-06 19:15:18
CQG FIX Trading | Requesting security definition data for: C.US.EU6M1710900. ID: 25 | 2017-07-06 19:15:18
CQG FIX Trading | Starting real-time market data updates for: C.US.EPM1724000. ID: 26 | 2017-07-06 19:15:18
CQG FIX Trading | Requesting security definition data for: C.US.EPM1724000. ID: 26 | 2017-07-06 19:15:18
CQG FIX Trading | Starting real-time market data updates for: C.US.CLEM175200. ID: 27 | 2017-07-06 19:15:18
CQG FIX Trading | Requesting security definition data for: C.US.CLEM175200. ID: 27 | 2017-07-06 19:15:18
SC Data - All Services | Received security definition for symbol F.US.CLEQ17 | 2017-07-06 19:15:18
Mapping F.US.DGU17 to HFU17. Service code: eurex | 2017-07-06 19:15:18
SC Data - All Services | Starting real-time market data updates for: HFU17. ID: 28 | 2017-07-06 19:15:18
SC Data - All Services | Requesting security definition data for: HFU17. ID: 28 | 2017-07-06 19:15:18
Mapping F.US.DLU17 to HRU17. Service code: eurex | 2017-07-06 19:15:18
SC Data - All Services | Starting real-time market data updates for: HRU17. ID: 29 | 2017-07-06 19:15:18
SC Data - All Services | Requesting security definition data for: HRU17. ID: 29 | 2017-07-06 19:15:18
CQG FIX Trading | Starting real-time market data updates for: P.US.CLEM175000. ID: 30 | 2017-07-06 19:15:18
CQG FIX Trading | Requesting security definition data for: P.US.CLEM175000. ID: 30 | 2017-07-06 19:15:18
CQG FIX Trading | Using primary service for historical data for P.US.CLEM175000 | 2017-07-06 19:15:18
Intraday data recording state for symbol P.US.CLEM175000 is set to download 'Pending'. | 2017-07-06 19:15:18
CQG FIX Trading | Using primary service for historical data for P.US.DBM1716100 | 2017-07-06 19:15:18
Intraday data recording state for symbol P.US.DBM1716100 is set to download 'Pending'. | 2017-07-06 19:15:18
CQG FIX Trading | Using primary service for historical data for P.US.EPM1723000 | 2017-07-06 19:15:18
Intraday data recording state for symbol P.US.EPM1723000 is set to download 'Pending'. | 2017-07-06 19:15:18
HD Request # 46 | Setting DTC encoding to Binary VLS | 2017-07-06 19:15:18
HD Request # 46 | Sending historical data logon request message. | 2017-07-06 19:15:18
CQG FIX Trading | Using primary service for historical data for C.US.DSXM173500 | 2017-07-06 19:15:18
Intraday data recording state for symbol C.US.DSXM173500 is set to download 'Pending'. | 2017-07-06 19:15:18
Mapping F.US.DSXM17 to FXM17. Service code: eurex | 2017-07-06 19:15:18
SC Data - All Services | Starting real-time market data updates for: FXM17. ID: 31 | 2017-07-06 19:15:18
SC Data - All Services | Requesting security definition data for: FXM17. ID: 31 | 2017-07-06 19:15:18
Intraday data recording state for symbol F.US.DSXM17 is set to download 'Pending'. | 2017-07-06 19:15:18
SC Data - All Services | Received security definition for symbol F.US.DBu17 | 2017-07-06 19:15:18
SC Data - All Services | Received security definition for symbol F.US.DDU17 | 2017-07-06 19:15:18
SC Data - All Services | Received security definition for symbol F.US.EPU17 | 2017-07-06 19:15:18
SC Data - All Services | Received security definition for symbol F.US.EU6U17 | 2017-07-06 19:15:18
SC Data - All Services | Received security definition for symbol F.US.FDXMU17 | 2017-07-06 19:15:18
SC Data - All Services | Received security definition for symbol F.US.JY6U17 | 2017-07-06 19:15:18
SC Data - All Services | Received security definition for symbol F.US.NGEQ17 | 2017-07-06 19:15:18
SC Data - All Services | Received security definition for symbol F.US.NQGQ17 | 2017-07-06 19:15:18
SC Data - All Services | Received security definition for symbol F.US.NQMQ17 | 2017-07-06 19:15:18
SC Data - All Services | Received security definition for symbol F.US.QGAU17 | 2017-07-06 19:15:18
SC Data - All Services | Received security definition for symbol F.US.TUAU17 | 2017-07-06 19:15:18
SC Data - All Services | Received security definition for symbol F.US.TYAU17 | 2017-07-06 19:15:18
SC Data - All Services | Received security definition for symbol F.US.USAU17 | 2017-07-06 19:15:18
SC Data - All Services | Received security definition for symbol F.US.DGU17 | 2017-07-06 19:15:18
SC Data - All Services | Received security definition for symbol F.US.DLU17 | 2017-07-06 19:15:18
SC Data - All Services | Real-time data for symbol F.US.DSXM17 is currently unavailable. | 2017-07-06 19:15:18
SC Data - All Services | Received security definition for symbol F.US.DSXM17 | 2017-07-06 19:15:18
HD Request # 46 | Requesting Intraday data. Start date-time: 2017-07-06 19:15:02. Record interval: 1. Symbol: GGU17 | 2017-07-06 19:15:19
HD Request # 46 | Decompressing data. | 2017-07-06 19:15:19
HD Request # 46 | Receiving Intraday data for F.US.DBu17 starting at 2017-07-06 19:15:02 | 2017-07-06 19:15:19
HD Request # 46 | Timestamp of first Intraday data file record written: 2017-07-06 19:15:02 | 2017-07-06 19:15:19
Socket (43) | Initiating close of socket by core. | 2017-07-06 19:15:19
Socket (43) | Shutdown started. Waiting for graceful close. | 2017-07-06 19:15:19
Socket (43) | Socket gracefully closed by remote side. | 2017-07-06 19:15:19
Socket (43) | Closed. | 2017-07-06 19:15:19
Historical data download thread signaled to stop. | 2017-07-06 19:15:19
HD Request # 46 | Received 2 records from 2017-07-06 19:15:02 to 2017-07-06 19:15:14 (12.0 seconds) and wrote 2 records for F.US.DBu17 | 2017-07-06 19:15:19
HD Request # 46 | Intraday download COMPLETE for F.US.DBu17. Completion time: 0s. Unique request ID: 56 | 2017-07-06 19:15:19
Removed historical data download ID 56 | 2017-07-06 19:15:19
Real-time Intraday chart data file updates started for F.US.DBu17 | 2017-07-06 19:15:19
Opened cached Intraday file: C:\SierraChart\Data\F.US.DBu17.scid | 2017-07-06 19:15:19
Intraday chart data file opened for F.US.DBu17 | 2017-07-06 19:15:19

Delaying start of download for F.US.TYAU17 | 2017-07-06 19:15:19
Requesting market depth updates for: F.US.DBu17 if supported. | 2017-07-06 19:15:23
Requesting market depth updates for: F.US.EU6U17 if supported. | 2017-07-06 19:15:23
Requesting market depth updates for: F.US.FDXMU17 if supported. | 2017-07-06 19:15:23
Requesting market depth updates for: F.US.NGEQ17 if supported. | 2017-07-06 19:15:23
Requesting market depth updates for: F.US.NQGQ17 if supported. | 2017-07-06 19:15:23
Requesting market depth updates for: F.US.NQMQ17 if supported. | 2017-07-06 19:15:23
Requesting market depth updates for: F.US.QGAU17 if supported. | 2017-07-06 19:15:23
Requesting market depth updates for: F.US.TUAU17 if supported. | 2017-07-06 19:15:23
Requesting market depth updates for: F.US.TYAU17 if supported. | 2017-07-06 19:15:23
Requesting market depth updates for: P.US.epu172400 if supported. | 2017-07-06 19:15:23
SC Data - All Services | Clearing market depth for F.US.DBu17. | 2017-07-06 19:15:23
SC Data - All Services | Clearing market depth for F.US.EU6U17. | 2017-07-06 19:15:23
SC Data - All Services | Clearing market depth for F.US.FDXMU17. | 2017-07-06 19:15:23
SC Data - All Services | Clearing market depth for F.US.NGEQ17. | 2017-07-06 19:15:23
SC Data - All Services | Clearing market depth for F.US.NQGQ17. | 2017-07-06 19:15:23
SC Data - All Services | Clearing market depth for F.US.NQMQ17. | 2017-07-06 19:15:23
SC Data - All Services | Clearing market depth for F.US.QGAU17. | 2017-07-06 19:15:23
SC Data - All Services | Clearing market depth for F.US.TUAU17. | 2017-07-06 19:15:23
SC Data - All Services | Clearing market depth for F.US.TYAU17. | 2017-07-06 19:15:23
HD Request # 47 | Downloading Intraday chart data for F.US.TYAU17 to the file F.US.TYAU17.scid. Service: cbot | 2017-07-06 19:15:23
HD Request # 47 | Download start date-time: 2017-07-06 19:15:09.000 | 2017-07-06 19:15:23
HD Request # 47 | Using server: ds1.sierracharts.com port 10150 | 2017-07-06 19:15:23
Socket (44) | Creating socket. | 2017-07-06 19:15:23
Socket (44) | Connecting to IP: 8.18.161.135. | 2017-07-06 19:15:23
HD Request # 48 | Downloading Intraday chart data for P.US.epu172400 to the file P.US.epu172400.scid. Service: cqg | 2017-07-06 19:15:23
HD Request # 48 | Download start date-time: 2017-01-01 18:15:23.000 | 2017-07-06 19:15:23
HD Request # 47 | Setting DTC encoding to Binary VLS | 2017-07-06 19:15:23
HD Request # 47 | Sending historical data logon request message. | 2017-07-06 19:15:23
HD Request # 47 | Requesting Intraday data. Start date-time: 2017-07-06 19:15:09. Record interval: 1. Symbol: ZNU17 | 2017-07-06 19:15:23
HD Request # 47 | Decompressing data. | 2017-07-06 19:15:24
HD Request # 47 | Receiving Intraday data for F.US.TYAU17 starting at 2017-07-06 19:15:09 | 2017-07-06 19:15:24
HD Request # 47 | Timestamp of first Intraday data file record written: 2017-07-06 19:15:09 | 2017-07-06 19:15:24
Socket (44) | Initiating close of socket by core. | 2017-07-06 19:15:24
Socket (44) | Shutdown started. Waiting for graceful close. | 2017-07-06 19:15:24
Socket (44) | Socket gracefully closed by remote side. | 2017-07-06 19:15:24
Socket (44) | Closed. | 2017-07-06 19:15:24
Historical data download thread signaled to stop. | 2017-07-06 19:15:24
HD Request # 47 | Received 4 records from 2017-07-06 19:15:09 to 2017-07-06 19:15:23 (14.0 seconds) and wrote 4 records for F.US.TYAU17 | 2017-07-06 19:15:24
Added 1 Time and Sales records to Intraday data file for F.US.TYAU17 after download. | 2017-07-06 19:15:24
HD Request # 47 | Intraday download COMPLETE for F.US.TYAU17. Completion time: 0s. Unique request ID: 57 | 2017-07-06 19:15:24
Removed historical data download ID 57 | 2017-07-06 19:15:24
Real-time Intraday chart data file updates started for F.US.TYAU17 | 2017-07-06 19:15:24
Opened cached Intraday file: C:\SierraChart\Data\F.US.TYAU17.scid | 2017-07-06 19:15:24
Intraday chart data file opened for F.US.TYAU17 | 2017-07-06 19:15:24

HD Request # 49 | Downloading Intraday chart data for F.US.NGEQ17 to the file F.US.NGEQ17.scid. Service: nymex | 2017-07-06 19:15:24
HD Request # 49 | Download start date-time: 2017-07-06 19:15:12.000 | 2017-07-06 19:15:24
HD Request # 49 | Using server: ds7.sierracharts.com port 10149 | 2017-07-06 19:15:24
Socket (45) | Creating socket. | 2017-07-06 19:15:24
Socket (45) | Connecting to IP: 8.18.161.133. | 2017-07-06 19:15:24
HD Request # 49 | Setting DTC encoding to Binary VLS | 2017-07-06 19:15:24
HD Request # 49 | Sending historical data logon request message. | 2017-07-06 19:15:24
HD Request # 49 | Requesting Intraday data. Start date-time: 2017-07-06 19:15:12. Record interval: 1. Symbol: NGQ17 | 2017-07-06 19:15:24
HD Request # 49 | Decompressing data. | 2017-07-06 19:15:24
HD Request # 49 | Receiving Intraday data for F.US.NGEQ17 starting at 2017-07-06 19:15:12 | 2017-07-06 19:15:24
HD Request # 49 | Timestamp of first Intraday data file record written: 2017-07-06 19:15:12 | 2017-07-06 19:15:24
Socket (45) | Initiating close of socket by core. | 2017-07-06 19:15:24
Socket (45) | Shutdown started. Waiting for graceful close. | 2017-07-06 19:15:24
Socket (45) | Socket gracefully closed by remote side. | 2017-07-06 19:15:24
Socket (45) | Closed. | 2017-07-06 19:15:24
Historical data download thread signaled to stop. | 2017-07-06 19:15:24
HD Request # 49 | Received 5 records from 2017-07-06 19:15:12 to 2017-07-06 19:15:22 (10.0 seconds) and wrote 5 records for F.US.NGEQ17 | 2017-07-06 19:15:24
Added 61 Time and Sales records to Intraday data file for F.US.NGEQ17 after download. | 2017-07-06 19:15:24
HD Request # 49 | Intraday download COMPLETE for F.US.NGEQ17. Completion time: 1s. Unique request ID: 58 | 2017-07-06 19:15:24
Removed historical data download ID 58 | 2017-07-06 19:15:24
Real-time Intraday chart data file updates started for F.US.NGEQ17 | 2017-07-06 19:15:24
Opened cached Intraday file: C:\SierraChart\Data\F.US.NGEQ17.scid | 2017-07-06 19:15:24
Intraday chart data file opened for F.US.NGEQ17 | 2017-07-06 19:15:24

HD Request # 50 | Downloading Intraday chart data for F.US.FDXMU17 to the file F.US.FDXMU17.scid. Service: eurex | 2017-07-06 19:15:24
HD Request # 50 | Download start date-time: 2017-07-06 19:15:07.000 | 2017-07-06 19:15:24
HD Request # 50 | Using server: ds1.sierracharts.com port 10150 | 2017-07-06 19:15:24
Socket (46) | Creating socket. | 2017-07-06 19:15:24
Socket (46) | Connecting to IP: 8.18.161.135. | 2017-07-06 19:15:24
HD Request # 50 | Setting DTC encoding to Binary VLS | 2017-07-06 19:15:24
HD Request # 50 | Sending historical data logon request message. | 2017-07-06 19:15:24
HD Request # 50 | Requesting Intraday data. Start date-time: 2017-07-06 19:15:07. Record interval: 1. Symbol: TMU17 | 2017-07-06 19:15:24
HD Request # 50 | Decompressing data. | 2017-07-06 19:15:24
HD Request # 50 | Receiving Intraday data for F.US.FDXMU17 starting at 2017-07-06 19:15:07 | 2017-07-06 19:15:24
HD Request # 50 | Timestamp of first Intraday data file record written: 2017-07-06 19:15:07 | 2017-07-06 19:15:24
Socket (46) | Initiating close of socket by core. | 2017-07-06 19:15:24
Socket (46) | Shutdown started. Waiting for graceful close. | 2017-07-06 19:15:24
Socket (46) | Socket gracefully closed by remote side. | 2017-07-06 19:15:24
Socket (46) | Closed. | 2017-07-06 19:15:24
Historical data download thread signaled to stop. | 2017-07-06 19:15:24
HD Request # 50 | Received 3 records from 2017-07-06 19:15:07 to 2017-07-06 19:15:16 (9.0 seconds) and wrote 3 records for F.US.FDXMU17 | 2017-07-06 19:15:24
HD Request # 50 | Intraday download COMPLETE for F.US.FDXMU17. Completion time: 0s. Unique request ID: 60 | 2017-07-06 19:15:24
Removed historical data download ID 60 | 2017-07-06 19:15:24
Real-time Intraday chart data file updates started for F.US.FDXMU17 | 2017-07-06 19:15:24
Opened cached Intraday file: C:\SierraChart\Data\F.US.FDXMU17.scid | 2017-07-06 19:15:24
Intraday chart data file opened for F.US.FDXMU17 | 2017-07-06 19:15:24

HD Request # 51 | Downloading Intraday chart data for F.US.EPU17 to the file F.US.EPU17.scid. Service: cme | 2017-07-06 19:15:24
HD Request # 51 | Download start date-time: 2017-07-06 19:15:11.000 | 2017-07-06 19:15:24
HD Request # 51 | Using server: ds7.sierracharts.com port 10149 | 2017-07-06 19:15:24
Socket (47) | Creating socket. | 2017-07-06 19:15:24
Socket (47) | Connecting to IP: 8.18.161.133. | 2017-07-06 19:15:24
HD Request # 51 | Setting DTC encoding to Binary VLS | 2017-07-06 19:15:25
HD Request # 51 | Sending historical data logon request message. | 2017-07-06 19:15:25
HD Request # 51 | Requesting Intraday data. Start date-time: 2017-07-06 19:15:11. Record interval: 1. Symbol: ESU17 | 2017-07-06 19:15:25
HD Request # 51 | Decompressing data. | 2017-07-06 19:15:25
HD Request # 51 | Receiving Intraday data for F.US.EPU17 starting at 2017-07-06 19:15:11 | 2017-07-06 19:15:25
HD Request # 51 | Timestamp of first Intraday data file record written: 2017-07-06 19:15:11 | 2017-07-06 19:15:25
Socket (47) | Initiating close of socket by core. | 2017-07-06 19:15:25
Socket (47) | Shutdown started. Waiting for graceful close. | 2017-07-06 19:15:25
Socket (47) | Socket gracefully closed by remote side. | 2017-07-06 19:15:25
Socket (47) | Closed. | 2017-07-06 19:15:25
Historical data download thread signaled to stop. | 2017-07-06 19:15:25
HD Request # 51 | Received 9 records from 2017-07-06 19:15:11 to 2017-07-06 19:15:24 (13.0 seconds) and wrote 9 records for F.US.EPU17 | 2017-07-06 19:15:25
Added 40 Time and Sales records to Intraday data file for F.US.EPU17 after download. | 2017-07-06 19:15:25
HD Request # 51 | Intraday download COMPLETE for F.US.EPU17. Completion time: 1s. Unique request ID: 61 | 2017-07-06 19:15:25
Removed historical data download ID 61 | 2017-07-06 19:15:25
Real-time Intraday chart data file updates started for F.US.EPU17 | 2017-07-06 19:15:25
Opened cached Intraday file: C:\SierraChart\Data\F.US.EPU17.scid | 2017-07-06 19:15:25
Intraday chart data file opened for F.US.EPU17 | 2017-07-06 19:15:25

HD Request # 52 | Downloading Intraday chart data for F.US.CLEQ17 to the file F.US.CLEQ17.scid. Service: nymex | 2017-07-06 19:15:25
HD Request # 52 | Download start date-time: 2017-07-06 19:15:12.000 | 2017-07-06 19:15:25
HD Request # 52 | Using server: ds1.sierracharts.com port 10150 | 2017-07-06 19:15:25
Socket (48) | Creating socket. | 2017-07-06 19:15:25
Socket (48) | Connecting to IP: 8.18.161.135. | 2017-07-06 19:15:25
HD Request # 52 | Setting DTC encoding to Binary VLS | 2017-07-06 19:15:25
HD Request # 52 | Sending historical data logon request message. | 2017-07-06 19:15:25
HD Request # 52 | Requesting Intraday data. Start date-time: 2017-07-06 19:15:12. Record interval: 1. Symbol: CLQ17 | 2017-07-06 19:15:25
HD Request # 52 | Decompressing data. | 2017-07-06 19:15:25
HD Request # 52 | Receiving Intraday data for F.US.CLEQ17 starting at 2017-07-06 19:15:12 | 2017-07-06 19:15:25
HD Request # 52 | Timestamp of first Intraday data file record written: 2017-07-06 19:15:12 | 2017-07-06 19:15:25
Socket (48) | Initiating close of socket by core. | 2017-07-06 19:15:25
Socket (48) | Shutdown started. Waiting for graceful close. | 2017-07-06 19:15:25
Socket (48) | Socket gracefully closed by remote side. | 2017-07-06 19:15:25
Socket (48) | Closed. | 2017-07-06 19:15:25
Historical data download thread signaled to stop. | 2017-07-06 19:15:25
HD Request # 52 | Received 9 records from 2017-07-06 19:15:12 to 2017-07-06 19:15:24 (12.0 seconds) and wrote 9 records for F.US.CLEQ17 | 2017-07-06 19:15:25
Added 18 Time and Sales records to Intraday data file for F.US.CLEQ17 after download. | 2017-07-06 19:15:25
HD Request # 52 | Intraday download COMPLETE for F.US.CLEQ17. Completion time: 0s. Unique request ID: 62 | 2017-07-06 19:15:25
Removed historical data download ID 62 | 2017-07-06 19:15:25
Real-time Intraday chart data file updates started for F.US.CLEQ17 | 2017-07-06 19:15:25
Opened cached Intraday file: C:\SierraChart\Data\F.US.CLEQ17.scid | 2017-07-06 19:15:25
Intraday chart data file opened for F.US.CLEQ17 | 2017-07-06 19:15:25

HD Request # 53 | Downloading Intraday chart data for F.US.DDU17 to the file F.US.DDU17.scid. Service: eurex | 2017-07-06 19:15:25
HD Request # 53 | Download start date-time: 2017-07-06 19:15:07.000 | 2017-07-06 19:15:25
HD Request # 53 | Using server: ds7.sierracharts.com port 10149 | 2017-07-06 19:15:25
Socket (49) | Creating socket. | 2017-07-06 19:15:25
Socket (49) | Connecting to IP: 8.18.161.133. | 2017-07-06 19:15:25
HD Request # 53 | Setting DTC encoding to Binary VLS | 2017-07-06 19:15:26
HD Request # 53 | Sending historical data logon request message. | 2017-07-06 19:15:26
HD Request # 53 | Requesting Intraday data. Start date-time: 2017-07-06 19:15:07. Record interval: 1. Symbol: DYU17 | 2017-07-06 19:15:26
HD Request # 53 | Decompressing data. | 2017-07-06 19:15:26
HD Request # 53 | Receiving Intraday data for F.US.DDU17 starting at 2017-07-06 19:15:07 | 2017-07-06 19:15:26
HD Request # 53 | Timestamp of first Intraday data file record written: 2017-07-06 19:15:07 | 2017-07-06 19:15:26
Socket (49) | Initiating close of socket by core. | 2017-07-06 19:15:26
Socket (49) | Shutdown started. Waiting for graceful close. | 2017-07-06 19:15:26
Socket (49) | Socket gracefully closed by remote side. | 2017-07-06 19:15:26
Socket (49) | Closed. | 2017-07-06 19:15:26
Historical data download thread signaled to stop. | 2017-07-06 19:15:26
HD Request # 53 | Received 5 records from 2017-07-06 19:15:07 to 2017-07-06 19:15:18 (11.0 seconds) and wrote 5 records for F.US.DDU17 | 2017-07-06 19:15:26
HD Request # 53 | Intraday download COMPLETE for F.US.DDU17. Completion time: 0s. Unique request ID: 64 | 2017-07-06 19:15:26
Removed historical data download ID 64 | 2017-07-06 19:15:26
Real-time Intraday chart data file updates started for F.US.DDU17 | 2017-07-06 19:15:26
Opened cached Intraday file: C:\SierraChart\Data\F.US.DDU17.scid | 2017-07-06 19:15:26
Intraday chart data file opened for F.US.DDU17 | 2017-07-06 19:15:26

HD Request # 54 | Downloading Intraday chart data for F.US.TUAU17 to the file F.US.TUAU17.scid. Service: cbot | 2017-07-06 19:15:26
HD Request # 54 | Download start date-time: 2017-07-06 19:13:51.000 | 2017-07-06 19:15:26
HD Request # 54 | Using server: ds1.sierracharts.com port 10150 | 2017-07-06 19:15:26
Socket (50) | Creating socket. | 2017-07-06 19:15:26
Socket (50) | Connecting to IP: 8.18.161.135. | 2017-07-06 19:15:26
HD Request # 54 | Setting DTC encoding to Binary VLS | 2017-07-06 19:15:26
HD Request # 54 | Sending historical data logon request message. | 2017-07-06 19:15:26
HD Request # 54 | Requesting Intraday data. Start date-time: 2017-07-06 19:13:51. Record interval: 1. Symbol: ZTU17 | 2017-07-06 19:15:26
HD Request # 54 | Decompressing data. | 2017-07-06 19:15:26
HD Request # 54 | Receiving Intraday data for F.US.TUAU17 starting at 2017-07-06 19:13:51 | 2017-07-06 19:15:26
HD Request # 54 | Timestamp of first Intraday data file record written: 2017-07-06 19:13:51 | 2017-07-06 19:15:26
Socket (50) | Initiating close of socket by core. | 2017-07-06 19:15:26
Socket (50) | Shutdown started. Waiting for graceful close. | 2017-07-06 19:15:26
Socket (50) | Socket gracefully closed by remote side. | 2017-07-06 19:15:26
Socket (50) | Closed. | 2017-07-06 19:15:26
Historical data download thread signaled to stop. | 2017-07-06 19:15:26
HD Request # 54 | Received 2 records from 2017-07-06 19:13:51 to 2017-07-06 19:15:21 (90.0 seconds) and wrote 2 records for F.US.TUAU17 | 2017-07-06 19:15:26
Added 1 Time and Sales records to Intraday data file for F.US.TUAU17 after download. | 2017-07-06 19:15:26
HD Request # 54 | Intraday download COMPLETE for F.US.TUAU17. Completion time: 0s. Unique request ID: 65 | 2017-07-06 19:15:26
Removed historical data download ID 65 | 2017-07-06 19:15:26
Real-time Intraday chart data file updates started for F.US.TUAU17 | 2017-07-06 19:15:26
Opened cached Intraday file: C:\SierraChart\Data\F.US.TUAU17.scid | 2017-07-06 19:15:26
Intraday chart data file opened for F.US.TUAU17 | 2017-07-06 19:15:26

HD Request # 55 | Downloading Intraday chart data for F.US.JY6U17 to the file F.US.JY6U17.scid. Service: cme | 2017-07-06 19:15:26
HD Request # 55 | Download start date-time: 2017-07-06 19:15:02.000 | 2017-07-06 19:15:26
HD Request # 55 | Using server: ds7.sierracharts.com port 10149 | 2017-07-06 19:15:26
Socket (51) | Creating socket. | 2017-07-06 19:15:26
Socket (51) | Connecting to IP: 8.18.161.133. | 2017-07-06 19:15:26
HD Request # 55 | Setting DTC encoding to Binary VLS | 2017-07-06 19:15:26
HD Request # 55 | Sending historical data logon request message. | 2017-07-06 19:15:26
HD Request # 55 | Requesting Intraday data. Start date-time: 2017-07-06 19:15:02. Record interval: 1. Symbol: 6JU17 | 2017-07-06 19:15:27
HD Request # 55 | Decompressing data. | 2017-07-06 19:15:27
HD Request # 55 | Receiving Intraday data for F.US.JY6U17 starting at 2017-07-06 19:15:02 | 2017-07-06 19:15:27
HD Request # 55 | Timestamp of first Intraday data file record written: 2017-07-06 19:15:02 | 2017-07-06 19:15:27
Socket (51) | Initiating close of socket by core. | 2017-07-06 19:15:27
Socket (51) | Shutdown started. Waiting for graceful close. | 2017-07-06 19:15:27
Socket (51) | Socket gracefully closed by remote side. | 2017-07-06 19:15:27
Socket (51) | Closed. | 2017-07-06 19:15:27
Historical data download thread signaled to stop. | 2017-07-06 19:15:27
HD Request # 55 | Received 2 records from 2017-07-06 19:15:02 to 2017-07-06 19:15:15 (13.0 seconds) and wrote 2 records for F.US.JY6U17 | 2017-07-06 19:15:27
HD Request # 55 | Intraday download COMPLETE for F.US.JY6U17. Completion time: 1s. Unique request ID: 66 | 2017-07-06 19:15:27
Removed historical data download ID 66 | 2017-07-06 19:15:27
Real-time Intraday chart data file updates started for F.US.JY6U17 | 2017-07-06 19:15:27
Opened cached Intraday file: C:\SierraChart\Data\F.US.JY6U17.scid | 2017-07-06 19:15:27
Intraday chart data file opened for F.US.JY6U17 | 2017-07-06 19:15:27

HD Request # 56 | Downloading Intraday chart data for F.US.QGAU17 to the file F.US.QGAU17.scid. Service: liffe | 2017-07-06 19:15:27
HD Request # 56 | Download start date-time: 2017-07-06 19:00:00.000 | 2017-07-06 19:15:27
HD Request # 56 | Using server: ds1.sierracharts.com port 10150 | 2017-07-06 19:15:27
Socket (52) | Creating socket. | 2017-07-06 19:15:27
Socket (52) | Connecting to IP: 8.18.161.135. | 2017-07-06 19:15:27
HD Request # 56 | Setting DTC encoding to Binary VLS | 2017-07-06 19:15:27
HD Request # 56 | Sending historical data logon request message. | 2017-07-06 19:15:27
HD Request # 56 | Requesting Intraday data. Start date-time: 2017-07-06 19:00:00. Record interval: 1. Symbol: GU17 | 2017-07-06 19:15:27
HD Request # 56 | Decompressing data. | 2017-07-06 19:15:27
HD Request # 56 | Receiving Intraday data for F.US.QGAU17 starting at 2017-07-06 19:00:00 | 2017-07-06 19:15:27
HD Request # 56 | Timestamp of first Intraday data file record written: 2017-07-06 19:00:00 | 2017-07-06 19:15:27
Socket (52) | Initiating close of socket by core. | 2017-07-06 19:15:27
Socket (52) | Shutdown started. Waiting for graceful close. | 2017-07-06 19:15:27
Socket (52) | Socket gracefully closed by remote side. | 2017-07-06 19:15:27
Socket (52) | Closed. | 2017-07-06 19:15:27
Historical data download thread signaled to stop. | 2017-07-06 19:15:27
HD Request # 56 | Received 1 record from 2017-07-06 19:00:00 to 2017-07-06 19:00:00 (0.0 seconds) and wrote 1 record for F.US.QGAU17 | 2017-07-06 19:15:27
HD Request # 56 | Intraday download COMPLETE for F.US.QGAU17. Completion time: 0s. Unique request ID: 67 | 2017-07-06 19:15:27
Removed historical data download ID 67 | 2017-07-06 19:15:27
Real-time Intraday chart data file updates started for F.US.QGAU17 | 2017-07-06 19:15:27
Opened cached Intraday file: C:\SierraChart\Data\F.US.QGAU17.scid | 2017-07-06 19:15:27
Intraday chart data file opened for F.US.QGAU17 | 2017-07-06 19:15:27

HD Request # 57 | Downloading Intraday chart data for F.US.NQGQ17 to the file F.US.NQGQ17.scid. Service: nymex | 2017-07-06 19:15:27
HD Request # 57 | Download start date-time: 2017-07-06 19:14:12.000 | 2017-07-06 19:15:27
HD Request # 57 | Using server: ds7.sierracharts.com port 10149 | 2017-07-06 19:15:27
Socket (53) | Creating socket. | 2017-07-06 19:15:27
Socket (53) | Connecting to IP: 8.18.161.133. | 2017-07-06 19:15:27
Chart #62 has tagged chart #67 for full recalculation. Chartbook: Chartbook1.cht | 2017-07-06 19:15:27
F.US.DBu17 [M] 5 Min #67 | Performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht | 2017-07-06 19:15:27
HD Request # 57 | Setting DTC encoding to Binary VLS | 2017-07-06 19:15:27
HD Request # 57 | Sending historical data logon request message. | 2017-07-06 19:15:27
HD Request # 57 | Requesting Intraday data. Start date-time: 2017-07-06 19:14:12. Record interval: 1. Symbol: QGQ17 | 2017-07-06 19:15:28
HD Request # 57 | Decompressing data. | 2017-07-06 19:15:28
HD Request # 57 | Receiving Intraday data for F.US.NQGQ17 starting at 2017-07-06 19:14:12 | 2017-07-06 19:15:28
HD Request # 57 | Timestamp of first Intraday data file record written: 2017-07-06 19:14:12 | 2017-07-06 19:15:28
Socket (53) | Initiating close of socket by core. | 2017-07-06 19:15:28
Socket (53) | Shutdown started. Waiting for graceful close. | 2017-07-06 19:15:28
Socket (53) | Socket gracefully closed by remote side. | 2017-07-06 19:15:28
Socket (53) | Closed. | 2017-07-06 19:15:28
Historical data download thread signaled to stop. | 2017-07-06 19:15:28
HD Request # 57 | Received 1 record from 2017-07-06 19:14:12 to 2017-07-06 19:14:12 (0.0 seconds) and wrote 1 record for F.US.NQGQ17 | 2017-07-06 19:15:28
HD Request # 57 | Intraday download COMPLETE for F.US.NQGQ17. Completion time: 0s. Unique request ID: 68 | 2017-07-06 19:15:28
Removed historical data download ID 68 | 2017-07-06 19:15:28
Real-time Intraday chart data file updates started for F.US.NQGQ17 | 2017-07-06 19:15:28
Opened cached Intraday file: C:\SierraChart\Data\F.US.NQGQ17.scid | 2017-07-06 19:15:28
Intraday chart data file opened for F.US.NQGQ17 | 2017-07-06 19:15:28

HD Request # 58 | Downloading Intraday chart data for F.US.NQMQ17 to the file F.US.NQMQ17.scid. Service: nymex | 2017-07-06 19:15:28
HD Request # 58 | Download start date-time: 2017-07-06 19:14:45.000 | 2017-07-06 19:15:28
HD Request # 58 | Using server: ds1.sierracharts.com port 10150 | 2017-07-06 19:15:28
Socket (54) | Creating socket. | 2017-07-06 19:15:28
Socket (54) | Connecting to IP: 8.18.161.135. | 2017-07-06 19:15:28
HD Request # 58 | Setting DTC encoding to Binary VLS | 2017-07-06 19:15:28
HD Request # 58 | Sending historical data logon request message. | 2017-07-06 19:15:28
HD Request # 58 | Requesting Intraday data. Start date-time: 2017-07-06 19:14:45. Record interval: 1. Symbol: QMQ17 | 2017-07-06 19:15:28
HD Request # 58 | Decompressing data. | 2017-07-06 19:15:28
HD Request # 58 | Receiving Intraday data for F.US.NQMQ17 starting at 2017-07-06 19:14:45 | 2017-07-06 19:15:28
HD Request # 58 | Timestamp of first Intraday data file record written: 2017-07-06 19:14:45 | 2017-07-06 19:15:28
Socket (54) | Initiating close of socket by core. | 2017-07-06 19:15:28
Socket (54) | Shutdown started. Waiting for graceful close. | 2017-07-06 19:15:28
Socket (54) | Socket gracefully closed by remote side. | 2017-07-06 19:15:28
Socket (54) | Closed. | 2017-07-06 19:15:28
Historical data download thread signaled to stop. | 2017-07-06 19:15:28
HD Request # 58 | Received 3 records from 2017-07-06 19:14:45 to 2017-07-06 19:15:19 (34.0 seconds) and wrote 3 records for F.US.NQMQ17 | 2017-07-06 19:15:28
Added 6 Time and Sales records to Intraday data file for F.US.NQMQ17 after download. | 2017-07-06 19:15:28
HD Request # 58 | Intraday download COMPLETE for F.US.NQMQ17. Completion time: 1s. Unique request ID: 69 | 2017-07-06 19:15:28
Removed historical data download ID 69 | 2017-07-06 19:15:28
Real-time Intraday chart data file updates started for F.US.NQMQ17 | 2017-07-06 19:15:28
Opened cached Intraday file: C:\SierraChart\Data\F.US.NQMQ17.scid | 2017-07-06 19:15:28
Intraday chart data file opened for F.US.NQMQ17 | 2017-07-06 19:15:28

HD Request # 59 | Downloading Intraday chart data for F.US.EU6U17 to the file F.US.EU6U17.scid. Service: cme | 2017-07-06 19:15:28
HD Request # 59 | Download start date-time: 2017-07-06 19:15:09.000 | 2017-07-06 19:15:28
HD Request # 59 | Using server: ds7.sierracharts.com port 10149 | 2017-07-06 19:15:28
Socket (55) | Creating socket. | 2017-07-06 19:15:28
Socket (55) | Connecting to IP: 8.18.161.133. | 2017-07-06 19:15:28
HD Request # 59 | Setting DTC encoding to Binary VLS | 2017-07-06 19:15:28
HD Request # 59 | Sending historical data logon request message. | 2017-07-06 19:15:28
HD Request # 59 | Requesting Intraday data. Start date-time: 2017-07-06 19:15:09. Record interval: 1. Symbol: 6EU17 | 2017-07-06 19:15:28
HD Request # 59 | Decompressing data. | 2017-07-06 19:15:29
HD Request # 59 | Receiving Intraday data for F.US.EU6U17 starting at 2017-07-06 19:15:09 | 2017-07-06 19:15:29
HD Request # 59 | Timestamp of first Intraday data file record written: 2017-07-06 19:15:09 | 2017-07-06 19:15:29
Socket (55) | Initiating close of socket by core. | 2017-07-06 19:15:29
Socket (55) | Shutdown started. Waiting for graceful close. | 2017-07-06 19:15:29
Socket (55) | Socket gracefully closed by remote side. | 2017-07-06 19:15:29
Socket (55) | Closed. | 2017-07-06 19:15:29
Historical data download thread signaled to stop. | 2017-07-06 19:15:29
HD Request # 59 | Received 5 records from 2017-07-06 19:15:09 to 2017-07-06 19:15:28 (19.0 seconds) and wrote 5 records for F.US.EU6U17 | 2017-07-06 19:15:29
HD Request # 59 | Intraday download COMPLETE for F.US.EU6U17. Completion time: 0s. Unique request ID: 70 | 2017-07-06 19:15:29
Removed historical data download ID 70 | 2017-07-06 19:15:29
Real-time Intraday chart data file updates started for F.US.EU6U17 | 2017-07-06 19:15:29
Opened cached Intraday file: C:\SierraChart\Data\F.US.EU6U17.scid | 2017-07-06 19:15:29
Intraday chart data file opened for F.US.EU6U17 | 2017-07-06 19:15:29

HD Request # 60 | Downloading Intraday chart data for F.US.DSXM17 to the file F.US.DSXM17.scid. Service: eurex | 2017-07-06 19:15:29
HD Request # 60 | Download start date-time: 2017-06-16 11:59:52.000 | 2017-07-06 19:15:29
HD Request # 60 | Using server: ds1.sierracharts.com port 10150 | 2017-07-06 19:15:29
Socket (56) | Creating socket. | 2017-07-06 19:15:29
Socket (56) | Connecting to IP: 8.18.161.135. | 2017-07-06 19:15:29
HD Request # 60 | Setting DTC encoding to Binary VLS | 2017-07-06 19:15:29
HD Request # 60 | Sending historical data logon request message. | 2017-07-06 19:15:29
HD Request # 60 | Requesting Intraday data. Start date-time: 2017-06-16 11:59:52. Record interval: 1. Symbol: FXM17 | 2017-07-06 19:15:29
HD Request # 60 | Decompressing data. | 2017-07-06 19:15:29
HD Request # 60 | Receiving Intraday data for F.US.DSXM17 starting at 2017-06-16 11:59:52 | 2017-07-06 19:15:29
HD Request # 60 | Timestamp of first Intraday data file record written: 2017-06-16 11:59:52 | 2017-07-06 19:15:29
Socket (56) | Initiating close of socket by core. | 2017-07-06 19:15:29
Socket (56) | Shutdown started. Waiting for graceful close. | 2017-07-06 19:15:29
Socket (56) | Socket gracefully closed by remote side. | 2017-07-06 19:15:29
Socket (56) | Closed. | 2017-07-06 19:15:29
Historical data download thread signaled to stop. | 2017-07-06 19:15:29
HD Request # 60 | Received 1 record from 2017-06-16 11:59:52 to 2017-06-16 11:59:52 (0.0 seconds) and wrote 1 record for F.US.DSXM17 | 2017-07-06 19:15:29
HD Request # 60 | Intraday download COMPLETE for F.US.DSXM17. Completion time: 0s. Unique request ID: 75 | 2017-07-06 19:15:29
Removed historical data download ID 75 | 2017-07-06 19:15:29
Real-time Intraday chart data file updates started for F.US.DSXM17 | 2017-07-06 19:15:29
Opened cached Intraday file: C:\SierraChart\Data\F.US.DSXM17.scid | 2017-07-06 19:15:29
Intraday chart data file opened for F.US.DSXM17 | 2017-07-06 19:15:29
[2017-07-06 17:23:56]
User357295 - Posts: 76
"Tell us one of these option symbols."

Any NGEQ17 options ( P.US.NGEQ172950 )

Any CLEQ17 options ( C.US.CLEQ174500 )

Any EPU17 options ( P.US.EPU172400 )

I know theses work on your side but not on mine
[2017-07-06 17:26:37]
Sierra Chart Engineering - Posts: 104368
We apologize. We had not realized you were using the Sierra Chart exchange data feed for F.US.QGAU17.

We can see that there was an interruption of the LIFFE data feed with the Sierra Chart Exchange Data Feed from 5:17 and 6:43 US Eastern time. We need to ask our data provider Barchart about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-07-06 18:11:19]
Sierra Chart Engineering - Posts: 104368

Any NGEQ17 options ( P.US.NGEQ172950 )

Any CLEQ17 options ( C.US.CLEQ174500 )

Any EPU17 options ( P.US.EPU172400 )

I know theses work on your side but not on mine
In regards to this, there is not sufficient information the Message Log provided.

This is what we want you to do:


Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

Open a chart for one of those options symbols, wait a minute and then provide a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-07-06 18:12:37
[2017-07-06 18:12:48]
Sierra Chart Engineering - Posts: 104368
The prior post has been updated.


We are also working on patching the missing LIFFE historical data. We should be done with this in a few hours.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-07-06 18:13:06
[2017-07-06 19:19:46]
User357295 - Posts: 76
Software version: 1580 | 2017-07-06 21:16:58
Uses New Spreadsheets | 2017-07-06 21:16:58
Usage end date: 2017-08-03 | 2017-07-06 21:16:58
Enabled for: Advanced Features. | 2017-07-06 21:16:58
Enabled for: Sierra Chart Historical Data Service. | 2017-07-06 21:16:58
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2017-07-06 21:16:58
Enabled for: INDEXES_DATA_BARCHART | 2017-07-06 21:16:58
Enabled for: CME (Trading Account Required) | 2017-07-06 21:16:58
Enabled for: CBOT (Trading Account Required) | 2017-07-06 21:16:58
Enabled for: COMEX (Trading Account Required) | 2017-07-06 21:16:58
Enabled for: NYMEX (Trading Account Required) | 2017-07-06 21:16:58
Enabled for: Eurex with Market Depth | 2017-07-06 21:16:58
Enabled for: LIFFE Futures | 2017-07-06 21:16:58
Received 1 data feed usernames. | 2017-07-06 21:16:58
Allow Support for Sierra Chart Data Feeds is enabled. | 2017-07-06 21:16:58
Current selected Data/Trading service: CQG FIX Trading | 2017-07-06 21:16:58
Chart Update Interval: 500 | 2017-07-06 21:16:58
Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2017-07-06 21:16:58
2017-07-06 21:16:58 Local computer time | 2017-07-06 21:16:58
2017-07-06 19:16:58 Local computer time in UTC | 2017-07-06 21:16:58
2017-07-06 21:16:58 Local computer time in SC Time Zone | 2017-07-06 21:16:58
2017-07-06 17:02:12 Server time in UTC | 2017-07-06 21:16:58
Local computer UTC time and Server UTC time difference: 0 seconds. | 2017-07-06 21:16:58
Program path: C:\SierraChart\ | 2017-07-06 21:16:58
Data Files path: C:\SierraChart\Data\ | 2017-07-06 21:16:58
OS Version Number: 10.0 | 2017-07-06 21:16:58
Locale Setting: C | 2017-07-06 21:16:58


CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-07-06 21:17:05
CQG FIX socket (82) | Creating socket. Using TLS 1.2. | 2017-07-06 21:17:05
CQG FIX socket (82) | Connecting to IP: 208.48.16.214. | 2017-07-06 21:17:05
CQG FIX: Sending the Logon message. | 2017-07-06 21:17:05
CQG FIX Trading | Connected to trading server. | 2017-07-06 21:17:05
CQG FIX Trading | Not connecting to market data server because 'Connect To Market Data Server' is false. | 2017-07-06 21:17:05
CQG FIX Trading | Connected to data and trading server. | 2017-07-06 21:17:05
Mapping F.US.QGAU17 to GU17. Service code: liffe | 2017-07-06 21:17:05
SC Data - All Services | Starting real-time market data updates for: GU17. ID: 1 | 2017-07-06 21:17:05
SC Data - All Services | Using username 0 | 2017-07-06 21:17:05
SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 10048 | 2017-07-06 21:17:05
SC Data - All Services | Requesting security definition data for: GU17. ID: 1 | 2017-07-06 21:17:05
Intraday data recording state for symbol F.US.QGAU17 is set to download 'Pending'. | 2017-07-06 21:17:05
Delaying start of download for F.US.QGAU17 | 2017-07-06 21:17:05
CQG FIX | FCM name: Phillip | 2017-07-06 21:17:05
Mapping F.US.NQGQ17 to QGQ17. Service code: nymex | 2017-07-06 21:17:05
SC Data - All Services | Starting real-time market data updates for: QGQ17. ID: 2 | 2017-07-06 21:17:05
SC Data - All Services | Requesting security definition data for: QGQ17. ID: 2 | 2017-07-06 21:17:05
Intraday data recording state for symbol F.US.NQGQ17 is set to download 'Pending'. | 2017-07-06 21:17:05
Mapping F.US.NQMQ17 to QMQ17. Service code: nymex | 2017-07-06 21:17:05
SC Data - All Services | Starting real-time market data updates for: QMQ17. ID: 3 | 2017-07-06 21:17:05
SC Data - All Services | Requesting security definition data for: QMQ17. ID: 3 | 2017-07-06 21:17:05
Intraday data recording state for symbol F.US.NQMQ17 is set to download 'Pending'. | 2017-07-06 21:17:05
DTC Client (83) | Creating socket. | 2017-07-06 21:17:05
DTC Client (83) | Connecting to IP: 8.18.161.133. | 2017-07-06 21:17:05
Mapping F.US.TUAU17 to ZTU17. Service code: cbot | 2017-07-06 21:17:05
SC Data - All Services | Starting real-time market data updates for: ZTU17. ID: 4 | 2017-07-06 21:17:05
SC Data - All Services | Requesting security definition data for: ZTU17. ID: 4 | 2017-07-06 21:17:05
Intraday data recording state for symbol F.US.TUAU17 is set to download 'Pending'. | 2017-07-06 21:17:05
Mapping F.US.EU6U17 to 6EU17. Service code: cme | 2017-07-06 21:17:05
SC Data - All Services | Starting real-time market data updates for: 6EU17. ID: 5 | 2017-07-06 21:17:05
SC Data - All Services | Requesting security definition data for: 6EU17. ID: 5 | 2017-07-06 21:17:05
Intraday data recording state for symbol F.US.EU6U17 is set to download 'Pending'. | 2017-07-06 21:17:05
Mapping F.US.DBu17 to GGU17. Service code: eurex | 2017-07-06 21:17:05
SC Data - All Services | Starting real-time market data updates for: GGU17. ID: 6 | 2017-07-06 21:17:05
SC Data - All Services | Requesting security definition data for: GGU17. ID: 6 | 2017-07-06 21:17:05
Intraday data recording state for symbol F.US.DBu17 is set to download 'Pending'. | 2017-07-06 21:17:05
Mapping F.US.TYAU17 to ZNU17. Service code: cbot | 2017-07-06 21:17:05
SC Data - All Services | Starting real-time market data updates for: ZNU17. ID: 7 | 2017-07-06 21:17:05
SC Data - All Services | Requesting security definition data for: ZNU17. ID: 7 | 2017-07-06 21:17:05
Intraday data recording state for symbol F.US.TYAU17 is set to download 'Pending'. | 2017-07-06 21:17:05
Mapping F.US.NGEQ17 to NGQ17. Service code: nymex | 2017-07-06 21:17:05
SC Data - All Services | Starting real-time market data updates for: NGQ17. ID: 8 | 2017-07-06 21:17:05
SC Data - All Services | Requesting security definition data for: NGQ17. ID: 8 | 2017-07-06 21:17:05
Intraday data recording state for symbol F.US.NGEQ17 is set to download 'Pending'. | 2017-07-06 21:17:05
CQG FIX Trading | Starting real-time market data updates for: P.US.epu172400. ID: 9 | 2017-07-06 21:17:05
CQG FIX Trading | Requesting security definition data for: P.US.epu172400. ID: 9 | 2017-07-06 21:17:05
CQG FIX Trading | Using primary service for historical data for P.US.epu172400 | 2017-07-06 21:17:05
Intraday data recording state for symbol P.US.epu172400 is set to download 'Pending'. | 2017-07-06 21:17:05
Delaying start of download for P.US.epu172400 | 2017-07-06 21:17:05
SC Data - All Services | Connected to server. | 2017-07-06 21:17:05
SC Data - All Services | Starting socket receive thread. | 2017-07-06 21:17:05
SC Data - All Services | Sending Encoding Request to server | 2017-07-06 21:17:05
Mapping F.US.FDXMU17 to TMU17. Service code: eurex | 2017-07-06 21:17:05
SC Data - All Services | Starting real-time market data updates for: TMU17. ID: 10 | 2017-07-06 21:17:05
SC Data - All Services | Requesting security definition data for: TMU17. ID: 10 | 2017-07-06 21:17:05
Intraday data recording state for symbol F.US.FDXMU17 is set to download 'Pending'. | 2017-07-06 21:17:05
Mapping F.US.DDU17 to DYU17. Service code: eurex | 2017-07-06 21:17:05
SC Data - All Services | Starting real-time market data updates for: DYU17. ID: 11 | 2017-07-06 21:17:05
SC Data - All Services | Requesting security definition data for: DYU17. ID: 11 | 2017-07-06 21:17:05
Mapping F.US.EPU17 to ESU17. Service code: cme | 2017-07-06 21:17:05
SC Data - All Services | Starting real-time market data updates for: ESU17. ID: 12 | 2017-07-06 21:17:05
SC Data - All Services | Requesting security definition data for: ESU17. ID: 12 | 2017-07-06 21:17:05
Intraday data recording state for symbol F.US.EPU17 is set to download 'Pending'. | 2017-07-06 21:17:05
CQG FIX Trading | Starting real-time market data updates for: P.US.NGEQ172950. ID: 13 | 2017-07-06 21:17:05
CQG FIX Trading | Requesting security definition data for: P.US.NGEQ172950. ID: 13 | 2017-07-06 21:17:05
CQG FIX Trading | Using primary service for historical data for P.US.NGEQ172950 | 2017-07-06 21:17:05
Intraday data recording state for symbol P.US.NGEQ172950 is set to download 'Pending'. | 2017-07-06 21:17:05
Intraday data recording state for symbol F.US.DDU17 is set to download 'Pending'. | 2017-07-06 21:17:05
HD Request # 61 | Downloading Intraday chart data for F.US.QGAU17 to the file F.US.QGAU17.scid. Service: liffe | 2017-07-06 21:17:05
HD Request # 61 | Download start date-time: 2017-07-06 19:00:00.000 | 2017-07-06 21:17:05
HD Request # 61 | Using server: ds7.sierracharts.com port 10149 | 2017-07-06 21:17:05
Socket (84) | Creating socket. | 2017-07-06 21:17:05
Socket (84) | Connecting to IP: 8.18.161.133. | 2017-07-06 21:17:05
SC Data - All Services | Setting DTC encoding to Binary VLS | 2017-07-06 21:17:05
SC Data - All Services | Sending logon request message. | 2017-07-06 21:17:05
Mapping F.US.JY6U17 to 6JU17. Service code: cme | 2017-07-06 21:17:06
SC Data - All Services | Starting real-time market data updates for: 6JU17. ID: 14 | 2017-07-06 21:17:06
SC Data - All Services | Requesting security definition data for: 6JU17. ID: 14 | 2017-07-06 21:17:06
Intraday data recording state for symbol F.US.JY6U17 is set to download 'Pending'. | 2017-07-06 21:17:06
Mapping F.US.CLEQ17 to CLQ17. Service code: nymex | 2017-07-06 21:17:06
SC Data - All Services | Starting real-time market data updates for: CLQ17. ID: 15 | 2017-07-06 21:17:06
SC Data - All Services | Requesting security definition data for: CLQ17. ID: 15 | 2017-07-06 21:17:06
Intraday data recording state for symbol F.US.CLEQ17 is set to download 'Pending'. | 2017-07-06 21:17:06
Mapping F.US.DGU17 to HFU17. Service code: eurex | 2017-07-06 21:17:06
SC Data - All Services | Starting real-time market data updates for: HFU17. ID: 16 | 2017-07-06 21:17:06
SC Data - All Services | Requesting security definition data for: HFU17. ID: 16 | 2017-07-06 21:17:06
Mapping F.US.DLU17 to HRU17. Service code: eurex | 2017-07-06 21:17:06
SC Data - All Services | Starting real-time market data updates for: HRU17. ID: 17 | 2017-07-06 21:17:06
SC Data - All Services | Requesting security definition data for: HRU17. ID: 17 | 2017-07-06 21:17:06
SC Data - All Services | Received logon response. | 2017-07-06 21:17:06
SC Data - All Services | Server Name: SC Realtime Server. | 2017-07-06 21:17:06
SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2017-07-06 21:17:06
SC Data - All Services | Successfully connected. | 2017-07-06 21:17:06
SC Data - All Services | Trading is not supported. | 2017-07-06 21:17:06
SC Data - All Services | Restarting real-time data updates for symbol: F.US.CLEQ17 -> CLQ17 | 2017-07-06 21:17:06
SC Data - All Services | Restarting real-time data updates for symbol: F.US.DBu17 -> GGU17 | 2017-07-06 21:17:06
SC Data - All Services | Restarting real-time data updates for symbol: F.US.DDU17 -> DYU17 | 2017-07-06 21:17:06
SC Data - All Services | Restarting real-time data updates for symbol: F.US.DGU17 -> HFU17 | 2017-07-06 21:17:06
SC Data - All Services | Restarting real-time data updates for symbol: F.US.DLU17 -> HRU17 | 2017-07-06 21:17:06
SC Data - All Services | Restarting real-time data updates for symbol: F.US.EPU17 -> ESU17 | 2017-07-06 21:17:06
SC Data - All Services | Restarting real-time data updates for symbol: F.US.EU6U17 -> 6EU17 | 2017-07-06 21:17:06
SC Data - All Services | Restarting real-time data updates for symbol: F.US.FDXMU17 -> TMU17 | 2017-07-06 21:17:06
SC Data - All Services | Restarting real-time data updates for symbol: F.US.JY6U17 -> 6JU17 | 2017-07-06 21:17:06
SC Data - All Services | Restarting real-time data updates for symbol: F.US.NGEQ17 -> NGQ17 | 2017-07-06 21:17:06
SC Data - All Services | Restarting real-time data updates for symbol: F.US.NQGQ17 -> QGQ17 | 2017-07-06 21:17:06
SC Data - All Services | Restarting real-time data updates for symbol: F.US.NQMQ17 -> QMQ17 | 2017-07-06 21:17:06
SC Data - All Services | Restarting real-time data updates for symbol: F.US.QGAU17 -> GU17 | 2017-07-06 21:17:06
SC Data - All Services | Restarting real-time data updates for symbol: F.US.TUAU17 -> ZTU17 | 2017-07-06 21:17:06
SC Data - All Services | Restarting real-time data updates for symbol: F.US.TYAU17 -> ZNU17 | 2017-07-06 21:17:06
CQG FIX Trading | Starting real-time market data updates for: P.US.CLEM175000. ID: 18 | 2017-07-06 21:17:06
CQG FIX Trading | Requesting security definition data for: P.US.CLEM175000. ID: 18 | 2017-07-06 21:17:06
CQG FIX Trading | Using primary service for historical data for P.US.CLEM175000 | 2017-07-06 21:17:06
Intraday data recording state for symbol P.US.CLEM175000 is set to download 'Pending'. | 2017-07-06 21:17:06
CQG FIX Trading | Starting real-time market data updates for: P.US.DBM1716100. ID: 19 | 2017-07-06 21:17:06
CQG FIX Trading | Requesting security definition data for: P.US.DBM1716100. ID: 19 | 2017-07-06 21:17:06
CQG FIX Trading | Using primary service for historical data for P.US.DBM1716100 | 2017-07-06 21:17:06
Intraday data recording state for symbol P.US.DBM1716100 is set to download 'Pending'. | 2017-07-06 21:17:06
CQG FIX Trading | Starting real-time market data updates for: P.US.EPM1723000. ID: 20 | 2017-07-06 21:17:06
CQG FIX Trading | Requesting security definition data for: P.US.EPM1723000. ID: 20 | 2017-07-06 21:17:06
CQG FIX Trading | Using primary service for historical data for P.US.EPM1723000 | 2017-07-06 21:17:06
Intraday data recording state for symbol P.US.EPM1723000 is set to download 'Pending'. | 2017-07-06 21:17:06
HD Request # 61 | Setting DTC encoding to Binary VLS | 2017-07-06 21:17:06
HD Request # 61 | Sending historical data logon request message. | 2017-07-06 21:17:06
CQG FIX Trading | Starting real-time market data updates for: C.US.DSXM173500. ID: 21 | 2017-07-06 21:17:06
CQG FIX Trading | Requesting security definition data for: C.US.DSXM173500. ID: 21 | 2017-07-06 21:17:06
CQG FIX Trading | Using primary service for historical data for C.US.DSXM173500 | 2017-07-06 21:17:06
Intraday data recording state for symbol C.US.DSXM173500 is set to download 'Pending'. | 2017-07-06 21:17:06
Mapping F.US.DSXM17 to FXM17. Service code: eurex | 2017-07-06 21:17:06
SC Data - All Services | Starting real-time market data updates for: FXM17. ID: 22 | 2017-07-06 21:17:06
SC Data - All Services | Requesting security definition data for: FXM17. ID: 22 | 2017-07-06 21:17:06
Intraday data recording state for symbol F.US.DSXM17 is set to download 'Pending'. | 2017-07-06 21:17:06
Mapping F.US.USAU17 to ZBU17. Service code: cbot | 2017-07-06 21:17:06
SC Data - All Services | Starting real-time market data updates for: ZBU17. ID: 23 | 2017-07-06 21:17:06
SC Data - All Services | Requesting security definition data for: ZBU17. ID: 23 | 2017-07-06 21:17:06
SC Data - All Services | Received security definition for symbol F.US.CLEQ17 | 2017-07-06 21:17:06
CQG FIX Trading | Starting real-time market data updates for: P.US.JY6U178700. ID: 24 | 2017-07-06 21:17:06
CQG FIX Trading | Requesting security definition data for: P.US.JY6U178700. ID: 24 | 2017-07-06 21:17:06
CQG FIX Trading | Starting real-time market data updates for: P.US.JY6Q178900. ID: 25 | 2017-07-06 21:17:06
CQG FIX Trading | Requesting security definition data for: P.US.JY6Q178900. ID: 25 | 2017-07-06 21:17:06
CQG FIX Trading | Starting real-time market data updates for: C.US.DSXU173500. ID: 26 | 2017-07-06 21:17:06
CQG FIX Trading | Requesting security definition data for: C.US.DSXU173500. ID: 26 | 2017-07-06 21:17:06
CQG FIX Trading | Starting real-time market data updates for: P.US.CLEU175000. ID: 27 | 2017-07-06 21:17:06
CQG FIX Trading | Requesting security definition data for: P.US.CLEU175000. ID: 27 | 2017-07-06 21:17:06
CQG FIX Trading | Starting real-time market data updates for: C.US.USAM1715200. ID: 28 | 2017-07-06 21:17:06
CQG FIX Trading | Requesting security definition data for: C.US.USAM1715200. ID: 28 | 2017-07-06 21:17:06
CQG FIX Trading | Starting real-time market data updates for: C.US.TYAM1712500. ID: 29 | 2017-07-06 21:17:06
CQG FIX Trading | Requesting security definition data for: C.US.TYAM1712500. ID: 29 | 2017-07-06 21:17:06
CQG FIX Trading | Starting real-time market data updates for: C.US.EU6M1710900. ID: 30 | 2017-07-06 21:17:06
CQG FIX Trading | Requesting security definition data for: C.US.EU6M1710900. ID: 30 | 2017-07-06 21:17:06
CQG FIX Trading | Starting real-time market data updates for: C.US.EPM1724000. ID: 31 | 2017-07-06 21:17:06
CQG FIX Trading | Requesting security definition data for: C.US.EPM1724000. ID: 31 | 2017-07-06 21:17:06
CQG FIX Trading | Starting real-time market data updates for: C.US.CLEM175200. ID: 32 | 2017-07-06 21:17:06
CQG FIX Trading | Requesting security definition data for: C.US.CLEM175200. ID: 32 | 2017-07-06 21:17:06
SC Data - All Services | Received security definition for symbol F.US.DBu17 | 2017-07-06 21:17:06
SC Data - All Services | Received security definition for symbol F.US.DDU17 | 2017-07-06 21:17:06
HD Request # 61 | Requesting Intraday data. Start date-time: 2017-07-06 19:00:00. Record interval: 1. Symbol: GU17 | 2017-07-06 21:17:06
SC Data - All Services | Received security definition for symbol F.US.DGU17 | 2017-07-06 21:17:06
SC Data - All Services | Received security definition for symbol F.US.DLU17 | 2017-07-06 21:17:06
SC Data - All Services | Received security definition for symbol F.US.EPU17 | 2017-07-06 21:17:06
SC Data - All Services | Received security definition for symbol F.US.EU6U17 | 2017-07-06 21:17:06
SC Data - All Services | Received security definition for symbol F.US.FDXMU17 | 2017-07-06 21:17:06
SC Data - All Services | Received security definition for symbol F.US.JY6U17 | 2017-07-06 21:17:06
SC Data - All Services | Received security definition for symbol F.US.NGEQ17 | 2017-07-06 21:17:06
SC Data - All Services | Received security definition for symbol F.US.NQGQ17 | 2017-07-06 21:17:06
SC Data - All Services | Received security definition for symbol F.US.NQMQ17 | 2017-07-06 21:17:06
SC Data - All Services | Received security definition for symbol F.US.QGAU17 | 2017-07-06 21:17:06
SC Data - All Services | Received security definition for symbol F.US.TUAU17 | 2017-07-06 21:17:06
SC Data - All Services | Received security definition for symbol F.US.TYAU17 | 2017-07-06 21:17:06
SC Data - All Services | Real-time data for symbol F.US.DSXM17 is currently unavailable. | 2017-07-06 21:17:06
SC Data - All Services | Received security definition for symbol F.US.DSXM17 | 2017-07-06 21:17:06
SC Data - All Services | Received security definition for symbol F.US.USAU17 | 2017-07-06 21:17:06
HD Request # 61 | Decompressing data. | 2017-07-06 21:17:06
HD Request # 61 | Receiving Intraday data for F.US.QGAU17 starting at 2017-07-06 19:00:00 | 2017-07-06 21:17:06
HD Request # 61 | Timestamp of first Intraday data file record written: 2017-07-06 19:00:00 | 2017-07-06 21:17:06
Socket (84) | Initiating close of socket by core. | 2017-07-06 21:17:06
Socket (84) | Shutdown started. Waiting for graceful close. | 2017-07-06 21:17:06
Socket (84) | Socket gracefully closed by remote side. | 2017-07-06 21:17:06
Socket (84) | Closed. | 2017-07-06 21:17:06
Historical data download thread signaled to stop. | 2017-07-06 21:17:06
HD Request # 61 | Received 1 record from 2017-07-06 19:00:00 to 2017-07-06 19:00:00 (0.0 seconds) and wrote 1 record for F.US.QGAU17 | 2017-07-06 21:17:06
HD Request # 61 | Intraday download COMPLETE for F.US.QGAU17. Completion time: 0s. Unique request ID: 76 | 2017-07-06 21:17:06
Removed historical data download ID 76 | 2017-07-06 21:17:06
Real-time Intraday chart data file updates started for F.US.QGAU17 | 2017-07-06 21:17:06
Opened cached Intraday file: C:\SierraChart\Data\F.US.QGAU17.scid | 2017-07-06 21:17:06
Intraday chart data file opened for F.US.QGAU17 | 2017-07-06 21:17:06

Delaying start of download for F.US.NQGQ17 | 2017-07-06 21:17:06
Chart #62 has tagged chart #67 for full recalculation. Chartbook: Chartbook1.cht | 2017-07-06 21:17:07
F.US.DBu17 [M] 5 Min #67 | Performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht | 2017-07-06 21:17:07
Requesting market depth updates for: F.US.DBu17 if supported. | 2017-07-06 21:17:11
Requesting market depth updates for: F.US.EU6U17 if supported. | 2017-07-06 21:17:11
Requesting market depth updates for: F.US.FDXMU17 if supported. | 2017-07-06 21:17:11
Requesting market depth updates for: F.US.NGEQ17 if supported. | 2017-07-06 21:17:11
Requesting market depth updates for: F.US.NQGQ17 if supported. | 2017-07-06 21:17:11
Requesting market depth updates for: F.US.NQMQ17 if supported. | 2017-07-06 21:17:11
Requesting market depth updates for: F.US.QGAU17 if supported. | 2017-07-06 21:17:11
Requesting market depth updates for: F.US.TUAU17 if supported. | 2017-07-06 21:17:11
Requesting market depth updates for: F.US.TYAU17 if supported. | 2017-07-06 21:17:11
Requesting market depth updates for: P.US.epu172400 if supported. | 2017-07-06 21:17:11
SC Data - All Services | Clearing market depth for F.US.DBu17. | 2017-07-06 21:17:11
SC Data - All Services | Clearing market depth for F.US.EU6U17. | 2017-07-06 21:17:11
SC Data - All Services | Clearing market depth for F.US.FDXMU17. | 2017-07-06 21:17:11
SC Data - All Services | Clearing market depth for F.US.NGEQ17. | 2017-07-06 21:17:11
SC Data - All Services | Clearing market depth for F.US.NQGQ17. | 2017-07-06 21:17:11
SC Data - All Services | Clearing market depth for F.US.NQMQ17. | 2017-07-06 21:17:11
SC Data - All Services | Clearing market depth for F.US.QGAU17. | 2017-07-06 21:17:11
SC Data - All Services | Clearing market depth for F.US.TUAU17. | 2017-07-06 21:17:11
SC Data - All Services | Clearing market depth for F.US.TYAU17. | 2017-07-06 21:17:11
HD Request # 62 | Downloading Intraday chart data for F.US.NQGQ17 to the file F.US.NQGQ17.scid. Service: nymex | 2017-07-06 21:17:11
HD Request # 62 | Download start date-time: 2017-07-06 21:11:54.000 | 2017-07-06 21:17:11
HD Request # 62 | Using server: ds1.sierracharts.com port 10150 | 2017-07-06 21:17:11
Socket (85) | Creating socket. | 2017-07-06 21:17:11
Socket (85) | Connecting to IP: 8.18.161.135. | 2017-07-06 21:17:11
HD Request # 63 | Downloading Intraday chart data for P.US.epu172400 to the file P.US.epu172400.scid. Service: cqg | 2017-07-06 21:17:11
HD Request # 63 | Download start date-time: 2017-01-01 20:17:11.000 | 2017-07-06 21:17:11
HD Request # 62 | Setting DTC encoding to Binary VLS | 2017-07-06 21:17:12
HD Request # 62 | Sending historical data logon request message. | 2017-07-06 21:17:12
HD Request # 62 | Requesting Intraday data. Start date-time: 2017-07-06 21:11:54. Record interval: 1. Symbol: QGQ17 | 2017-07-06 21:17:12
HD Request # 62 | Decompressing data. | 2017-07-06 21:17:12
HD Request # 62 | Receiving Intraday data for F.US.NQGQ17 starting at 2017-07-06 21:11:54 | 2017-07-06 21:17:12
HD Request # 62 | Timestamp of first Intraday data file record written: 2017-07-06 21:11:54 | 2017-07-06 21:17:12
Socket (85) | Initiating close of socket by core. | 2017-07-06 21:17:12
Socket (85) | Shutdown started. Waiting for graceful close. | 2017-07-06 21:17:12
Socket (85) | Socket gracefully closed by remote side. | 2017-07-06 21:17:12
Socket (85) | Closed. | 2017-07-06 21:17:12
Historical data download thread signaled to stop. | 2017-07-06 21:17:12
HD Request # 62 | Received 1 record from 2017-07-06 21:11:54 to 2017-07-06 21:11:54 (0.0 seconds) and wrote 1 record for F.US.NQGQ17 | 2017-07-06 21:17:12
HD Request # 62 | Intraday download COMPLETE for F.US.NQGQ17. Completion time: 0s. Unique request ID: 77 | 2017-07-06 21:17:12
Removed historical data download ID 77 | 2017-07-06 21:17:12
Real-time Intraday chart data file updates started for F.US.NQGQ17 | 2017-07-06 21:17:12
Opened cached Intraday file: C:\SierraChart\Data\F.US.NQGQ17.scid | 2017-07-06 21:17:12
Intraday chart data file opened for F.US.NQGQ17 | 2017-07-06 21:17:12

HD Request # 64 | Downloading Intraday chart data for F.US.NQMQ17 to the file F.US.NQMQ17.scid. Service: nymex | 2017-07-06 21:17:12
HD Request # 64 | Download start date-time: 2017-07-06 21:16:29.000 | 2017-07-06 21:17:12
HD Request # 64 | Using server: ds7.sierracharts.com port 10149 | 2017-07-06 21:17:12
Socket (86) | Creating socket. | 2017-07-06 21:17:12
Socket (86) | Connecting to IP: 8.18.161.133. | 2017-07-06 21:17:12
HD Request # 64 | Setting DTC encoding to Binary VLS | 2017-07-06 21:17:12
HD Request # 64 | Sending historical data logon request message. | 2017-07-06 21:17:12
HD Request # 64 | Requesting Intraday data. Start date-time: 2017-07-06 21:16:29. Record interval: 1. Symbol: QMQ17 | 2017-07-06 21:17:12
HD Request # 64 | Decompressing data. | 2017-07-06 21:17:12
HD Request # 64 | Receiving Intraday data for F.US.NQMQ17 starting at 2017-07-06 21:16:29 | 2017-07-06 21:17:12
HD Request # 64 | Timestamp of first Intraday data file record written: 2017-07-06 21:16:29 | 2017-07-06 21:17:12
Socket (86) | Initiating close of socket by core. | 2017-07-06 21:17:12
Socket (86) | Shutdown started. Waiting for graceful close. | 2017-07-06 21:17:12
Socket (86) | Socket gracefully closed by remote side. | 2017-07-06 21:17:12
Socket (86) | Closed. | 2017-07-06 21:17:12
Historical data download thread signaled to stop. | 2017-07-06 21:17:12
HD Request # 64 | Received 2 records from 2017-07-06 21:16:29 to 2017-07-06 21:16:47 (18.0 seconds) and wrote 2 records for F.US.NQMQ17 | 2017-07-06 21:17:12
HD Request # 64 | Intraday download COMPLETE for F.US.NQMQ17. Completion time: 1s. Unique request ID: 78 | 2017-07-06 21:17:12
Removed historical data download ID 78 | 2017-07-06 21:17:12
Real-time Intraday chart data file updates started for F.US.NQMQ17 | 2017-07-06 21:17:12
Opened cached Intraday file: C:\SierraChart\Data\F.US.NQMQ17.scid | 2017-07-06 21:17:12
Intraday chart data file opened for F.US.NQMQ17 | 2017-07-06 21:17:12

HD Request # 65 | Downloading Intraday chart data for F.US.TUAU17 to the file F.US.TUAU17.scid. Service: cbot | 2017-07-06 21:17:12
HD Request # 65 | Download start date-time: 2017-07-06 21:15:41.000 | 2017-07-06 21:17:12
HD Request # 65 | Using server: ds1.sierracharts.com port 10150 | 2017-07-06 21:17:12
Socket (88) | Creating socket. | 2017-07-06 21:17:12
Socket (88) | Connecting to IP: 8.18.161.135. | 2017-07-06 21:17:12
HD Request # 65 | Setting DTC encoding to Binary VLS | 2017-07-06 21:17:13
HD Request # 65 | Sending historical data logon request message. | 2017-07-06 21:17:13
HD Request # 65 | Requesting Intraday data. Start date-time: 2017-07-06 21:15:41. Record interval: 1. Symbol: ZTU17 | 2017-07-06 21:17:13
HD Request # 65 | Decompressing data. | 2017-07-06 21:17:13
HD Request # 65 | Receiving Intraday data for F.US.TUAU17 starting at 2017-07-06 21:15:41 | 2017-07-06 21:17:13
HD Request # 65 | Timestamp of first Intraday data file record written: 2017-07-06 21:15:41 | 2017-07-06 21:17:13
Socket (88) | Initiating close of socket by core. | 2017-07-06 21:17:13
Socket (88) | Shutdown started. Waiting for graceful close. | 2017-07-06 21:17:13
Socket (88) | Socket gracefully closed by remote side. | 2017-07-06 21:17:13
Socket (88) | Closed. | 2017-07-06 21:17:13
Historical data download thread signaled to stop. | 2017-07-06 21:17:13
HD Request # 65 | Received 1 record from 2017-07-06 21:15:41 to 2017-07-06 21:15:41 (0.0 seconds) and wrote 1 record for F.US.TUAU17 | 2017-07-06 21:17:13
Added 17 Time and Sales records to Intraday data file for F.US.TUAU17 after download. | 2017-07-06 21:17:13
HD Request # 65 | Intraday download COMPLETE for F.US.TUAU17. Completion time: 0s. Unique request ID: 79 | 2017-07-06 21:17:13
Removed historical data download ID 79 | 2017-07-06 21:17:13
Real-time Intraday chart data file updates started for F.US.TUAU17 | 2017-07-06 21:17:13
Opened cached Intraday file: C:\SierraChart\Data\F.US.TUAU17.scid | 2017-07-06 21:17:13
Intraday chart data file opened for F.US.TUAU17 | 2017-07-06 21:17:13

HD Request # 66 | Downloading Intraday chart data for F.US.EU6U17 to the file F.US.EU6U17.scid. Service: cme | 2017-07-06 21:17:13
HD Request # 66 | Download start date-time: 2017-07-06 21:16:25.000 | 2017-07-06 21:17:13
HD Request # 66 | Using server: ds7.sierracharts.com port 10149 | 2017-07-06 21:17:13
Socket (89) | Creating socket. | 2017-07-06 21:17:13
Socket (89) | Connecting to IP: 8.18.161.133. | 2017-07-06 21:17:13
HD Request # 66 | Setting DTC encoding to Binary VLS | 2017-07-06 21:17:13
HD Request # 66 | Sending historical data logon request message. | 2017-07-06 21:17:13
HD Request # 66 | Requesting Intraday data. Start date-time: 2017-07-06 21:16:25. Record interval: 1. Symbol: 6EU17 | 2017-07-06 21:17:13
HD Request # 66 | Decompressing data. | 2017-07-06 21:17:13
HD Request # 66 | Receiving Intraday data for F.US.EU6U17 starting at 2017-07-06 21:16:25 | 2017-07-06 21:17:13
HD Request # 66 | Timestamp of first Intraday data file record written: 2017-07-06 21:16:25 | 2017-07-06 21:17:13
Socket (89) | Initiating close of socket by core. | 2017-07-06 21:17:13
Socket (89) | Shutdown started. Waiting for graceful close. | 2017-07-06 21:17:13
Socket (89) | Socket gracefully closed by remote side. | 2017-07-06 21:17:13
Socket (89) | Closed. | 2017-07-06 21:17:13
Historical data download thread signaled to stop. | 2017-07-06 21:17:13
HD Request # 66 | Received 5 records from 2017-07-06 21:16:25 to 2017-07-06 21:17:04 (39.0 seconds) and wrote 5 records for F.US.EU6U17 | 2017-07-06 21:17:13
HD Request # 66 | Intraday download COMPLETE for F.US.EU6U17. Completion time: 0s. Unique request ID: 80 | 2017-07-06 21:17:13
Removed historical data download ID 80 | 2017-07-06 21:17:13
Real-time Intraday chart data file updates started for F.US.EU6U17 | 2017-07-06 21:17:13
Opened cached Intraday file: C:\SierraChart\Data\F.US.EU6U17.scid | 2017-07-06 21:17:13
Intraday chart data file opened for F.US.EU6U17 | 2017-07-06 21:17:13

HD Request # 67 | Downloading Intraday chart data for F.US.DBu17 to the file F.US.DBu17.scid. Service: eurex | 2017-07-06 21:17:13
HD Request # 67 | Download start date-time: 2017-07-06 21:16:40.000 | 2017-07-06 21:17:13
HD Request # 67 | Using server: ds1.sierracharts.com port 10150 | 2017-07-06 21:17:13
Socket (90) | Creating socket. | 2017-07-06 21:17:13
Socket (90) | Connecting to IP: 8.18.161.135. | 2017-07-06 21:17:13
HD Request # 67 | Setting DTC encoding to Binary VLS | 2017-07-06 21:17:14
HD Request # 67 | Sending historical data logon request message. | 2017-07-06 21:17:14
HD Request # 67 | Requesting Intraday data. Start date-time: 2017-07-06 21:16:40. Record interval: 1. Symbol: GGU17 | 2017-07-06 21:17:14
HD Request # 67 | Decompressing data. | 2017-07-06 21:17:14
HD Request # 67 | Receiving Intraday data for F.US.DBu17 starting at 2017-07-06 21:16:40 | 2017-07-06 21:17:14
HD Request # 67 | Timestamp of first Intraday data file record written: 2017-07-06 21:16:40 | 2017-07-06 21:17:14
Socket (90) | Initiating close of socket by core. | 2017-07-06 21:17:14
Socket (90) | Shutdown started. Waiting for graceful close. | 2017-07-06 21:17:14
Socket (90) | Socket gracefully closed by remote side. | 2017-07-06 21:17:14
Socket (90) | Closed. | 2017-07-06 21:17:14
Historical data download thread signaled to stop. | 2017-07-06 21:17:14
HD Request # 67 | Received 2 records from 2017-07-06 21:16:40 to 2017-07-06 21:17:04 (24.0 seconds) and wrote 2 records for F.US.DBu17 | 2017-07-06 21:17:14
HD Request # 67 | Intraday download COMPLETE for F.US.DBu17. Completion time: 0s. Unique request ID: 81 | 2017-07-06 21:17:14
Removed historical data download ID 81 | 2017-07-06 21:17:14
Real-time Intraday chart data file updates started for F.US.DBu17 | 2017-07-06 21:17:14
Opened cached Intraday file: C:\SierraChart\Data\F.US.DBu17.scid | 2017-07-06 21:17:14
Intraday chart data file opened for F.US.DBu17 | 2017-07-06 21:17:14

HD Request # 68 | Downloading Intraday chart data for F.US.TYAU17 to the file F.US.TYAU17.scid. Service: cbot | 2017-07-06 21:17:14
HD Request # 68 | Download start date-time: 2017-07-06 21:16:21.000 | 2017-07-06 21:17:14
HD Request # 68 | Using server: ds7.sierracharts.com port 10149 | 2017-07-06 21:17:14
Socket (91) | Creating socket. | 2017-07-06 21:17:14
Socket (91) | Connecting to IP: 8.18.161.133. | 2017-07-06 21:17:14
HD Request # 68 | Setting DTC encoding to Binary VLS | 2017-07-06 21:17:14
HD Request # 68 | Sending historical data logon request message. | 2017-07-06 21:17:14
HD Request # 68 | Requesting Intraday data. Start date-time: 2017-07-06 21:16:21. Record interval: 1. Symbol: ZNU17 | 2017-07-06 21:17:14
HD Request # 68 | Decompressing data. | 2017-07-06 21:17:14
HD Request # 68 | Receiving Intraday data for F.US.TYAU17 starting at 2017-07-06 21:16:21 | 2017-07-06 21:17:14
HD Request # 68 | Timestamp of first Intraday data file record written: 2017-07-06 21:16:21 | 2017-07-06 21:17:14
Socket (91) | Initiating close of socket by core. | 2017-07-06 21:17:14
Socket (91) | Shutdown started. Waiting for graceful close. | 2017-07-06 21:17:14
Socket (91) | Socket gracefully closed by remote side. | 2017-07-06 21:17:14
Socket (91) | Closed. | 2017-07-06 21:17:14
Historical data download thread signaled to stop. | 2017-07-06 21:17:14
HD Request # 68 | Received 2 records from 2017-07-06 21:16:21 to 2017-07-06 21:17:06 (45.0 seconds) and wrote 2 records for F.US.TYAU17 | 2017-07-06 21:17:14
HD Request # 68 | Intraday download COMPLETE for F.US.TYAU17. Completion time: 1s. Unique request ID: 82 | 2017-07-06 21:17:14
Removed historical data download ID 82 | 2017-07-06 21:17:14
Real-time Intraday chart data file updates started for F.US.TYAU17 | 2017-07-06 21:17:14
Opened cached Intraday file: C:\SierraChart\Data\F.US.TYAU17.scid | 2017-07-06 21:17:14
Intraday chart data file opened for F.US.TYAU17 | 2017-07-06 21:17:14

HD Request # 69 | Downloading Intraday chart data for F.US.NGEQ17 to the file F.US.NGEQ17.scid. Service: nymex | 2017-07-06 21:17:14
HD Request # 69 | Download start date-time: 2017-07-06 21:16:43.000 | 2017-07-06 21:17:14
HD Request # 69 | Using server: ds1.sierracharts.com port 10150 | 2017-07-06 21:17:14
Socket (92) | Creating socket. | 2017-07-06 21:17:14
Socket (92) | Connecting to IP: 8.18.161.135. | 2017-07-06 21:17:14
HD Request # 69 | Setting DTC encoding to Binary VLS | 2017-07-06 21:17:15
HD Request # 69 | Sending historical data logon request message. | 2017-07-06 21:17:15
HD Request # 69 | Requesting Intraday data. Start date-time: 2017-07-06 21:16:43. Record interval: 1. Symbol: NGQ17 | 2017-07-06 21:17:15
HD Request # 69 | Decompressing data. | 2017-07-06 21:17:15
HD Request # 69 | Receiving Intraday data for F.US.NGEQ17 starting at 2017-07-06 21:16:43 | 2017-07-06 21:17:15
HD Request # 69 | Timestamp of first Intraday data file record written: 2017-07-06 21:16:43 | 2017-07-06 21:17:15
Socket (92) | Initiating close of socket by core. | 2017-07-06 21:17:15
Socket (92) | Shutdown started. Waiting for graceful close. | 2017-07-06 21:17:15
Socket (92) | Socket gracefully closed by remote side. | 2017-07-06 21:17:15
Socket (92) | Closed. | 2017-07-06 21:17:15
Historical data download thread signaled to stop. | 2017-07-06 21:17:15
HD Request # 69 | Received 4 records from 2017-07-06 21:16:43 to 2017-07-06 21:17:13 (30.0 seconds) and wrote 4 records for F.US.NGEQ17 | 2017-07-06 21:17:15
Added 12 Time and Sales records to Intraday data file for F.US.NGEQ17 after download. | 2017-07-06 21:17:15
HD Request # 69 | Intraday download COMPLETE for F.US.NGEQ17. Completion time: 0s. Unique request ID: 83 | 2017-07-06 21:17:15
Removed historical data download ID 83 | 2017-07-06 21:17:15
Real-time Intraday chart data file updates started for F.US.NGEQ17 | 2017-07-06 21:17:15
Opened cached Intraday file: C:\SierraChart\Data\F.US.NGEQ17.scid | 2017-07-06 21:17:15
Intraday chart data file opened for F.US.NGEQ17 | 2017-07-06 21:17:15

HD Request # 70 | Downloading Intraday chart data for F.US.FDXMU17 to the file F.US.FDXMU17.scid. Service: eurex | 2017-07-06 21:17:15
HD Request # 70 | Download start date-time: 2017-07-06 21:16:40.000 | 2017-07-06 21:17:15
HD Request # 70 | Using server: ds7.sierracharts.com port 10149 | 2017-07-06 21:17:15
Socket (93) | Creating socket. | 2017-07-06 21:17:15
Socket (93) | Connecting to IP: 8.18.161.133. | 2017-07-06 21:17:15
HD Request # 70 | Setting DTC encoding to Binary VLS | 2017-07-06 21:17:15
HD Request # 70 | Sending historical data logon request message. | 2017-07-06 21:17:15
HD Request # 70 | Requesting Intraday data. Start date-time: 2017-07-06 21:16:40. Record interval: 1. Symbol: TMU17 | 2017-07-06 21:17:15
HD Request # 70 | Decompressing data. | 2017-07-06 21:17:15
HD Request # 70 | Receiving Intraday data for F.US.FDXMU17 starting at 2017-07-06 21:16:40 | 2017-07-06 21:17:15
HD Request # 70 | Timestamp of first Intraday data file record written: 2017-07-06 21:16:40 | 2017-07-06 21:17:15
Socket (93) | Initiating close of socket by core. | 2017-07-06 21:17:15
Socket (93) | Shutdown started. Waiting for graceful close. | 2017-07-06 21:17:15
Socket (93) | Socket gracefully closed by remote side. | 2017-07-06 21:17:15
Socket (93) | Closed. | 2017-07-06 21:17:15
Historical data download thread signaled to stop. | 2017-07-06 21:17:15
HD Request # 70 | Received 2 records from 2017-07-06 21:16:40 to 2017-07-06 21:17:11 (31.0 seconds) and wrote 2 records for F.US.FDXMU17 | 2017-07-06 21:17:15
Added 1 Time and Sales records to Intraday data file for F.US.FDXMU17 after download. | 2017-07-06 21:17:15
HD Request # 70 | Intraday download COMPLETE for F.US.FDXMU17. Completion time: 0s. Unique request ID: 85 | 2017-07-06 21:17:15
Removed historical data download ID 85 | 2017-07-06 21:17:15
Real-time Intraday chart data file updates started for F.US.FDXMU17 | 2017-07-06 21:17:15
Opened cached Intraday file: C:\SierraChart\Data\F.US.FDXMU17.scid | 2017-07-06 21:17:15
Intraday chart data file opened for F.US.FDXMU17 | 2017-07-06 21:17:15

HD Request # 71 | Downloading Intraday chart data for F.US.EPU17 to the file F.US.EPU17.scid. Service: cme | 2017-07-06 21:17:15
HD Request # 71 | Download start date-time: 2017-07-06 21:16:44.000 | 2017-07-06 21:17:15
HD Request # 71 | Using server: ds1.sierracharts.com port 10150 | 2017-07-06 21:17:15
Socket (94) | Creating socket. | 2017-07-06 21:17:15
Socket (94) | Connecting to IP: 8.18.161.135. | 2017-07-06 21:17:15
HD Request # 71 | Setting DTC encoding to Binary VLS | 2017-07-06 21:17:16
HD Request # 71 | Sending historical data logon request message. | 2017-07-06 21:17:16
HD Request # 71 | Requesting Intraday data. Start date-time: 2017-07-06 21:16:44. Record interval: 1. Symbol: ESU17 | 2017-07-06 21:17:16
HD Request # 71 | Decompressing data. | 2017-07-06 21:17:16
HD Request # 71 | Receiving Intraday data for F.US.EPU17 starting at 2017-07-06 21:16:44 | 2017-07-06 21:17:16
HD Request # 71 | Timestamp of first Intraday data file record written: 2017-07-06 21:16:44 | 2017-07-06 21:17:16
Socket (94) | Initiating close of socket by core. | 2017-07-06 21:17:16
Socket (94) | Shutdown started. Waiting for graceful close. | 2017-07-06 21:17:16
Socket (94) | Socket gracefully closed by remote side. | 2017-07-06 21:17:16
Historical data download thread signaled to stop. | 2017-07-06 21:17:16
Socket (94) | Closed. | 2017-07-06 21:17:16
HD Request # 71 | Received 22 records from 2017-07-06 21:16:44 to 2017-07-06 21:17:12 (28.0 seconds) and wrote 22 records for F.US.EPU17 | 2017-07-06 21:17:16
Added 135 Time and Sales records to Intraday data file for F.US.EPU17 after download. | 2017-07-06 21:17:16
HD Request # 71 | Intraday download COMPLETE for F.US.EPU17. Completion time: 0s. Unique request ID: 86 | 2017-07-06 21:17:16
Removed historical data download ID 86 | 2017-07-06 21:17:16
Real-time Intraday chart data file updates started for F.US.EPU17 | 2017-07-06 21:17:16
Opened cached Intraday file: C:\SierraChart\Data\F.US.EPU17.scid | 2017-07-06 21:17:16
Intraday chart data file opened for F.US.EPU17 | 2017-07-06 21:17:16

HD Request # 72 | Downloading Intraday chart data for F.US.DDU17 to the file F.US.DDU17.scid. Service: eurex | 2017-07-06 21:17:16
HD Request # 72 | Download start date-time: 2017-07-06 21:16:30.000 | 2017-07-06 21:17:16
HD Request # 72 | Using server: ds7.sierracharts.com port 10149 | 2017-07-06 21:17:16
Socket (95) | Creating socket. | 2017-07-06 21:17:16
Socket (95) | Connecting to IP: 8.18.161.133. | 2017-07-06 21:17:16
HD Request # 72 | Setting DTC encoding to Binary VLS | 2017-07-06 21:17:16
HD Request # 72 | Sending historical data logon request message. | 2017-07-06 21:17:16
HD Request # 72 | Requesting Intraday data. Start date-time: 2017-07-06 21:16:30. Record interval: 1. Symbol: DYU17 | 2017-07-06 21:17:16
HD Request # 72 | Decompressing data. | 2017-07-06 21:17:16
HD Request # 72 | Receiving Intraday data for F.US.DDU17 starting at 2017-07-06 21:16:30 | 2017-07-06 21:17:16
HD Request # 72 | Timestamp of first Intraday data file record written: 2017-07-06 21:16:30 | 2017-07-06 21:17:16
Socket (95) | Initiating close of socket by core. | 2017-07-06 21:17:16
Socket (95) | Shutdown started. Waiting for graceful close. | 2017-07-06 21:17:16
Socket (95) | Socket gracefully closed by remote side. | 2017-07-06 21:17:16
Socket (95) | Closed. | 2017-07-06 21:17:16
Historical data download thread signaled to stop. | 2017-07-06 21:17:16
HD Request # 72 | Received 3 records from 2017-07-06 21:16:30 to 2017-07-06 21:17:11 (41.0 seconds) and wrote 3 records for F.US.DDU17 | 2017-07-06 21:17:16
Added 2 Time and Sales records to Intraday data file for F.US.DDU17 after download. | 2017-07-06 21:17:16
HD Request # 72 | Intraday download COMPLETE for F.US.DDU17. Completion time: 1s. Unique request ID: 88 | 2017-07-06 21:17:16
Removed historical data download ID 88 | 2017-07-06 21:17:16
Real-time Intraday chart data file updates started for F.US.DDU17 | 2017-07-06 21:17:16
Opened cached Intraday file: C:\SierraChart\Data\F.US.DDU17.scid | 2017-07-06 21:17:16
Intraday chart data file opened for F.US.DDU17 | 2017-07-06 21:17:16

HD Request # 73 | Downloading Intraday chart data for F.US.JY6U17 to the file F.US.JY6U17.scid. Service: cme | 2017-07-06 21:17:16
HD Request # 73 | Download start date-time: 2017-07-06 21:16:29.000 | 2017-07-06 21:17:16
HD Request # 73 | Using server: ds1.sierracharts.com port 10150 | 2017-07-06 21:17:16
Socket (96) | Creating socket. | 2017-07-06 21:17:16
Socket (96) | Connecting to IP: 8.18.161.135. | 2017-07-06 21:17:16
HD Request # 73 | Setting DTC encoding to Binary VLS | 2017-07-06 21:17:16
HD Request # 73 | Sending historical data logon request message. | 2017-07-06 21:17:16
HD Request # 73 | Requesting Intraday data. Start date-time: 2017-07-06 21:16:29. Record interval: 1. Symbol: 6JU17 | 2017-07-06 21:17:17
HD Request # 73 | Decompressing data. | 2017-07-06 21:17:17
HD Request # 73 | Receiving Intraday data for F.US.JY6U17 starting at 2017-07-06 21:16:29 | 2017-07-06 21:17:17
HD Request # 73 | Timestamp of first Intraday data file record written: 2017-07-06 21:16:29 | 2017-07-06 21:17:17
Socket (96) | Initiating close of socket by core. | 2017-07-06 21:17:17
Socket (96) | Shutdown started. Waiting for graceful close. | 2017-07-06 21:17:17
Socket (96) | Socket gracefully closed by remote side. | 2017-07-06 21:17:17
Socket (96) | Closed. | 2017-07-06 21:17:17
Historical data download thread signaled to stop. | 2017-07-06 21:17:17
HD Request # 73 | Received 5 records from 2017-07-06 21:16:29 to 2017-07-06 21:17:14 (45.0 seconds) and wrote 5 records for F.US.JY6U17 | 2017-07-06 21:17:17
HD Request # 73 | Intraday download COMPLETE for F.US.JY6U17. Completion time: 0s. Unique request ID: 89 | 2017-07-06 21:17:17
Removed historical data download ID 89 | 2017-07-06 21:17:17
Real-time Intraday chart data file updates started for F.US.JY6U17 | 2017-07-06 21:17:17
Opened cached Intraday file: C:\SierraChart\Data\F.US.JY6U17.scid | 2017-07-06 21:17:17
Intraday chart data file opened for F.US.JY6U17 | 2017-07-06 21:17:17

HD Request # 74 | Downloading Intraday chart data for F.US.CLEQ17 to the file F.US.CLEQ17.scid. Service: nymex | 2017-07-06 21:17:17
HD Request # 74 | Download start date-time: 2017-07-06 21:16:39.000 | 2017-07-06 21:17:17
HD Request # 74 | Using server: ds7.sierracharts.com port 10149 | 2017-07-06 21:17:17
Socket (97) | Creating socket. | 2017-07-06 21:17:17
Socket (97) | Connecting to IP: 8.18.161.133. | 2017-07-06 21:17:17
HD Request # 74 | Setting DTC encoding to Binary VLS | 2017-07-06 21:17:17
HD Request # 74 | Sending historical data logon request message. | 2017-07-06 21:17:17
HD Request # 74 | Requesting Intraday data. Start date-time: 2017-07-06 21:16:39. Record interval: 1. Symbol: CLQ17 | 2017-07-06 21:17:17
HD Request # 74 | Decompressing data. | 2017-07-06 21:17:17
HD Request # 74 | Receiving Intraday data for F.US.CLEQ17 starting at 2017-07-06 21:16:39 | 2017-07-06 21:17:17
HD Request # 74 | Timestamp of first Intraday data file record written: 2017-07-06 21:16:39 | 2017-07-06 21:17:17
Socket (97) | Initiating close of socket by core. | 2017-07-06 21:17:17
Socket (97) | Shutdown started. Waiting for graceful close. | 2017-07-06 21:17:17
Socket (97) | Socket gracefully closed by remote side. | 2017-07-06 21:17:17
Socket (97) | Closed. | 2017-07-06 21:17:17
Historical data download thread signaled to stop. | 2017-07-06 21:17:17
HD Request # 74 | Received 8 records from 2017-07-06 21:16:39 to 2017-07-06 21:17:13 (34.0 seconds) and wrote 8 records for F.US.CLEQ17 | 2017-07-06 21:17:17
Added 8 Time and Sales records to Intraday data file for F.US.CLEQ17 after download. | 2017-07-06 21:17:17
HD Request # 74 | Intraday download COMPLETE for F.US.CLEQ17. Completion time: 1s. Unique request ID: 90 | 2017-07-06 21:17:17
Removed historical data download ID 90 | 2017-07-06 21:17:17
Real-time Intraday chart data file updates started for F.US.CLEQ17 | 2017-07-06 21:17:17
Opened cached Intraday file: C:\SierraChart\Data\F.US.CLEQ17.scid | 2017-07-06 21:17:17
Intraday chart data file opened for F.US.CLEQ17 | 2017-07-06 21:17:17

HD Request # 75 | Downloading Intraday chart data for F.US.DSXM17 to the file F.US.DSXM17.scid. Service: eurex | 2017-07-06 21:17:17
HD Request # 75 | Download start date-time: 2017-06-16 11:59:52.000 | 2017-07-06 21:17:17
HD Request # 75 | Using server: ds1.sierracharts.com port 10150 | 2017-07-06 21:17:17
Socket (98) | Creating socket. | 2017-07-06 21:17:17
Socket (98) | Connecting to IP: 8.18.161.135. | 2017-07-06 21:17:17
HD Request # 75 | Setting DTC encoding to Binary VLS | 2017-07-06 21:17:18
HD Request # 75 | Sending historical data logon request message. | 2017-07-06 21:17:18
HD Request # 75 | Requesting Intraday data. Start date-time: 2017-06-16 11:59:52. Record interval: 1. Symbol: FXM17 | 2017-07-06 21:17:18
HD Request # 75 | Decompressing data. | 2017-07-06 21:17:18
HD Request # 75 | Receiving Intraday data for F.US.DSXM17 starting at 2017-06-16 11:59:52 | 2017-07-06 21:17:18
HD Request # 75 | Timestamp of first Intraday data file record written: 2017-06-16 11:59:52 | 2017-07-06 21:17:18
Socket (98) | Initiating close of socket by core. | 2017-07-06 21:17:18
Socket (98) | Shutdown started. Waiting for graceful close. | 2017-07-06 21:17:18
Socket (98) | Socket gracefully closed by remote side. | 2017-07-06 21:17:18
Socket (98) | Closed. | 2017-07-06 21:17:18
Historical data download thread signaled to stop. | 2017-07-06 21:17:18
HD Request # 75 | Received 1 record from 2017-06-16 11:59:52 to 2017-06-16 11:59:52 (0.0 seconds) and wrote 1 record for F.US.DSXM17 | 2017-07-06 21:17:18
HD Request # 75 | Intraday download COMPLETE for F.US.DSXM17. Completion time: 0s. Unique request ID: 95 | 2017-07-06 21:17:18
Removed historical data download ID 95 | 2017-07-06 21:17:18
Real-time Intraday chart data file updates started for F.US.DSXM17 | 2017-07-06 21:17:18
Opened cached Intraday file: C:\SierraChart\Data\F.US.DSXM17.scid | 2017-07-06 21:17:18
Intraday chart data file opened for F.US.DSXM17 | 2017-07-06 21:17:18

P.US.NGEQ172950 Daily #24 | Reloading chart. | 2017-07-06 21:18:18
P.US.NGEQ172950 Daily #24 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\P.US.NGEQ172950.dly | 2017-07-06 21:18:18
CQG FIX Trading | Using primary service for historical data for P.US.NGEQ172950 | 2017-07-06 21:18:18
P.US.NGEQ172950 5 Min #24 | Reloading chart. | 2017-07-06 21:18:44
P.US.NGEQ172950 5 Min #24 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\P.US.NGEQ172950.scid | 2017-07-06 21:18:44
[2017-07-06 19:50:30]
Sierra Chart Engineering - Posts: 104368
OK we understand the reason for the problem now. You need to enable Global Settings >> Data/Trade Service Settings >> Service Settings >> Connect to Market Data Server.

After this reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

But the problem is, you will need to have activated on your CQG account CME market data for those options symbols if you do not already. We do plan to offer CME options data in a couple of months with the Sierra Chart Exchange Data Feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-07-06 19:56:37]
User357295 - Posts: 76
WITH CONNECT TO MARKET DATA SERVER CHECKED I CAN NOT RECONNECT

Software version: 1580 | 2017-07-06 21:56:09
Uses New Spreadsheets | 2017-07-06 21:56:09
Usage end date: 2017-08-03 | 2017-07-06 21:56:09
Enabled for: Advanced Features. | 2017-07-06 21:56:09
Enabled for: Sierra Chart Historical Data Service. | 2017-07-06 21:56:09
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2017-07-06 21:56:09
Enabled for: INDEXES_DATA_BARCHART | 2017-07-06 21:56:09
Enabled for: CME (Trading Account Required) | 2017-07-06 21:56:09
Enabled for: CBOT (Trading Account Required) | 2017-07-06 21:56:09
Enabled for: COMEX (Trading Account Required) | 2017-07-06 21:56:09
Enabled for: NYMEX (Trading Account Required) | 2017-07-06 21:56:09
Enabled for: Eurex with Market Depth | 2017-07-06 21:56:09
Enabled for: LIFFE Futures | 2017-07-06 21:56:09
Received 1 data feed usernames. | 2017-07-06 21:56:09
Allow Support for Sierra Chart Data Feeds is enabled. | 2017-07-06 21:56:09
Current selected Data/Trading service: CQG FIX Trading | 2017-07-06 21:56:09
Chart Update Interval: 500 | 2017-07-06 21:56:09
Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2017-07-06 21:56:09
2017-07-06 21:56:08 Local computer time | 2017-07-06 21:56:09
2017-07-06 19:56:08 Local computer time in UTC | 2017-07-06 21:56:09
2017-07-06 21:56:08 Local computer time in SC Time Zone | 2017-07-06 21:56:09
2017-07-06 17:02:12 Server time in UTC | 2017-07-06 21:56:09
Local computer UTC time and Server UTC time difference: 0 seconds. | 2017-07-06 21:56:09
Program path: C:\SierraChart\ | 2017-07-06 21:56:09
Data Files path: C:\SierraChart\Data\ | 2017-07-06 21:56:09
OS Version Number: 10.0 | 2017-07-06 21:56:09
Locale Setting: C | 2017-07-06 21:56:09


CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-07-06 21:56:13
CQG FIX socket (108) | Creating socket. Using TLS 1.2. | 2017-07-06 21:56:13
CQG FIX socket (108) | Connecting to IP: 208.48.16.214. | 2017-07-06 21:56:13
CQG FIX: Sending the Logon message. | 2017-07-06 21:56:14
CQG FIX Trading | Connected to trading server. | 2017-07-06 21:56:14
CQG FIX Trading | Connecting to server api.cqg.com | 2017-07-06 21:56:14
CQG websocket | Connecting to websocket server. | 2017-07-06 21:56:14
CQG websocket socket (109) | Creating socket. Using TLS 1.2. | 2017-07-06 21:56:14
CQG websocket socket (109) | Connecting to IP: 195.166.124.165. | 2017-07-06 21:56:14
CQG websocket | Opening websocket. | 2017-07-06 21:56:14
CQG websocket | Sending websocket handshake. | 2017-07-06 21:56:14
CQG websocket | Received websocket handshake acknowledgment. | 2017-07-06 21:56:14
CQG websocket | Web socket state is now open. | 2017-07-06 21:56:14
CQG FIX Trading | Websocket connected. | 2017-07-06 21:56:14
CQG FIX Trading | Sending market data logon message. | 2017-07-06 21:56:14
CQG FIX Trading | Market data logon unsuccessful. Server message: Trader is not enabled to use SierraChartData. Please contact your FCM. | 2017-07-06 21:56:14 *
CQG FIX: DisconnectFIX called. | 2017-07-06 21:56:14
CQG FIX: Sending a Logout message. | 2017-07-06 21:56:14
CQG websocket socket (109) | Adding bytes from final send buffer from buffered socket: 8 | 2017-07-06 21:56:14
CQG websocket socket (109) | Initiating close of socket by core. | 2017-07-06 21:56:14
CQG websocket | Websocket closed. | 2017-07-06 21:56:14
CQG websocket socket (109) | Sending bytes from final send buffer: 8 | 2017-07-06 21:56:14
CQG FIX Trading | Websocket closed. | 2017-07-06 21:56:14
CQG websocket socket (109) | Write in progress. Shutdown being delayed. | 2017-07-06 21:56:14
CQG FIX Trading | Disconnected. | 2017-07-06 21:56:14
CQG websocket socket (109) | Write has completed. Shutdown being performed. | 2017-07-06 21:56:14
CQG websocket socket (109) | Shutdown started. Waiting for graceful close. | 2017-07-06 21:56:14
CQG websocket socket (109) | Socket gracefully closed by remote side. | 2017-07-06 21:56:14
CQG websocket socket (109) | Closed. | 2017-07-06 21:56:14
CQG FIX | FCM name: Phillip | 2017-07-06 21:56:14
CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2017-07-06 21:56:14
CQG FIX socket (108) | Initiating close of socket by core. | 2017-07-06 21:56:14
CQG FIX: Disconnected. | 2017-07-06 21:56:14
CQG FIX socket (108) | Shutdown started. Waiting for graceful close. | 2017-07-06 21:56:14
CQG FIX socket (108) | Socket gracefully closed by remote side. | 2017-07-06 21:56:14
CQG FIX socket (108) | Closed. | 2017-07-06 21:56:14
[2017-07-06 20:03:12]
Sierra Chart Engineering - Posts: 104368
OK uncheck that option and connect again. We will get back to you on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-07-07 13:58:37]
User357295 - Posts: 76
I'm still waiting for a solution regarding my issue ( I can get any charts or any DOM for any options )
[2017-07-07 14:07:16]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay. We were quite busy yesterday, and one of the reasons was we were working on that LIFFE issue and implementing the ability to easily fill in any missing historical data which has now been done.

Also, we wanted to confirm what is required for the connection.

This is the relevant message:

CQG FIX Trading | Market data logon unsuccessful. Server message: Trader is not enabled to use SierraChartData. Please contact your FCM. | 2017-07-06 21:56:14 *

So you need to contact your broker and have them enable on your CQG account the Sierra Chart Connection Mode with the SierraChartData private label.

This is documented here:
CQG Trading Platform Service: CQG Account Requirements
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-07-07 14:08:06
[2017-07-07 14:17:40]
User357295 - Posts: 76
My FCM just said :"You are enabled. And CQG confirmed. "
[2017-07-07 14:45:49]
Sierra Chart Engineering - Posts: 104368
Tell them you are getting this message:
CQG FIX Trading | Market data logon unsuccessful. Server message: Trader is not enabled to use SierraChartData. Please contact your FCM. | 2017-07-06 21:56:14 *

They need to resolve this for you. We cannot.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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