Support Board

Date/Time: Sat, 18 May 2024 03:52:33 +0000

Post From: urgent: no depth for some contracts

[2017-07-06 15:14:01] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
I'm not getting depth market for F.US.QGAU17, no bid no ask either, only last price traded and last size traded. The first thing we want you to do is to reconnect to the data feed following these instructions here: File Menu: Procedure to Reconnect to the Data and Trade Servers If there still is a problem, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog I can't get any chart and any DOM for any options Tell us one of these option symbols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing