Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sat, 18 May 2024 07:25:34 +0000
Post From: urgent: no depth for some contracts
| [2017-07-06 19:50:30] |
| |
|
OK we understand the reason for the problem now. You need to enable Global Settings >> Data/Trade Service Settings >> Service Settings >> Connect to Market Data Server. After this reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers But the problem is, you will need to have activated on your CQG account CME market data for those options symbols if you do not already. We do plan to offer CME options data in a couple of months with the Sierra Chart Exchange Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |