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Post From: urgent: no depth for some contracts

[2017-07-06 19:56:37] Link To Thread - Link To Post [Go To First Post]
User357295 - Posts: 76
WITH CONNECT TO MARKET DATA SERVER CHECKED I CAN NOT RECONNECT Software version: 1580 \| 2017-07-06 21:56:09 Uses New Spreadsheets \| 2017-07-06 21:56:09 Usage end date: 2017-08-03 \| 2017-07-06 21:56:09 Enabled for: Advanced Features. \| 2017-07-06 21:56:09 Enabled for: Sierra Chart Historical Data Service. \| 2017-07-06 21:56:09 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2017-07-06 21:56:09 Enabled for: INDEXES_DATA_BARCHART \| 2017-07-06 21:56:09 Enabled for: CME (Trading Account Required) \| 2017-07-06 21:56:09 Enabled for: CBOT (Trading Account Required) \| 2017-07-06 21:56:09 Enabled for: COMEX (Trading Account Required) \| 2017-07-06 21:56:09 Enabled for: NYMEX (Trading Account Required) \| 2017-07-06 21:56:09 Enabled for: Eurex with Market Depth \| 2017-07-06 21:56:09 Enabled for: LIFFE Futures \| 2017-07-06 21:56:09 Received 1 data feed usernames. \| 2017-07-06 21:56:09 Allow Support for Sierra Chart Data Feeds is enabled. \| 2017-07-06 21:56:09 Current selected Data/Trading service: CQG FIX Trading \| 2017-07-06 21:56:09 Chart Update Interval: 500 \| 2017-07-06 21:56:09 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) \| 2017-07-06 21:56:09 2017-07-06 21:56:08 Local computer time \| 2017-07-06 21:56:09 2017-07-06 19:56:08 Local computer time in UTC \| 2017-07-06 21:56:09 2017-07-06 21:56:08 Local computer time in SC Time Zone \| 2017-07-06 21:56:09 2017-07-06 17:02:12 Server time in UTC \| 2017-07-06 21:56:09 Local computer UTC time and Server UTC time difference: 0 seconds. \| 2017-07-06 21:56:09 Program path: C:\SierraChart\ \| 2017-07-06 21:56:09 Data Files path: C:\SierraChart\Data\ \| 2017-07-06 21:56:09 OS Version Number: 10.0 \| 2017-07-06 21:56:09 Locale Setting: C \| 2017-07-06 21:56:09 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. \| 2017-07-06 21:56:13 CQG FIX socket (108) \| Creating socket. Using TLS 1.2. \| 2017-07-06 21:56:13 CQG FIX socket (108) \| Connecting to IP: 208.48.16.214. \| 2017-07-06 21:56:13 CQG FIX: Sending the Logon message. \| 2017-07-06 21:56:14 CQG FIX Trading \| Connected to trading server. \| 2017-07-06 21:56:14 CQG FIX Trading \| Connecting to server api.cqg.com \| 2017-07-06 21:56:14 CQG websocket \| Connecting to websocket server. \| 2017-07-06 21:56:14 CQG websocket socket (109) \| Creating socket. Using TLS 1.2. \| 2017-07-06 21:56:14 CQG websocket socket (109) \| Connecting to IP: 195.166.124.165. \| 2017-07-06 21:56:14 CQG websocket \| Opening websocket. \| 2017-07-06 21:56:14 CQG websocket \| Sending websocket handshake. \| 2017-07-06 21:56:14 CQG websocket \| Received websocket handshake acknowledgment. \| 2017-07-06 21:56:14 CQG websocket \| Web socket state is now open. \| 2017-07-06 21:56:14 CQG FIX Trading \| Websocket connected. \| 2017-07-06 21:56:14 CQG FIX Trading \| Sending market data logon message. \| 2017-07-06 21:56:14 CQG FIX Trading \| Market data logon unsuccessful. Server message: Trader is not enabled to use SierraChartData. Please contact your FCM. \| 2017-07-06 21:56:14 * CQG FIX: DisconnectFIX called. \| 2017-07-06 21:56:14 CQG FIX: Sending a Logout message. \| 2017-07-06 21:56:14 CQG websocket socket (109) \| Adding bytes from final send buffer from buffered socket: 8 \| 2017-07-06 21:56:14 CQG websocket socket (109) \| Initiating close of socket by core. \| 2017-07-06 21:56:14 CQG websocket \| Websocket closed. \| 2017-07-06 21:56:14 CQG websocket socket (109) \| Sending bytes from final send buffer: 8 \| 2017-07-06 21:56:14 CQG FIX Trading \| Websocket closed. \| 2017-07-06 21:56:14 CQG websocket socket (109) \| Write in progress. Shutdown being delayed. \| 2017-07-06 21:56:14 CQG FIX Trading \| Disconnected. \| 2017-07-06 21:56:14 CQG websocket socket (109) \| Write has completed. Shutdown being performed. \| 2017-07-06 21:56:14 CQG websocket socket (109) \| Shutdown started. Waiting for graceful close. \| 2017-07-06 21:56:14 CQG websocket socket (109) \| Socket gracefully closed by remote side. \| 2017-07-06 21:56:14 CQG websocket socket (109) \| Closed. \| 2017-07-06 21:56:14 CQG FIX \| FCM name: Phillip \| 2017-07-06 21:56:14 CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty \| 2017-07-06 21:56:14 CQG FIX socket (108) \| Initiating close of socket by core. \| 2017-07-06 21:56:14 CQG FIX: Disconnected. \| 2017-07-06 21:56:14 CQG FIX socket (108) \| Shutdown started. Waiting for graceful close. \| 2017-07-06 21:56:14 CQG FIX socket (108) \| Socket gracefully closed by remote side. \| 2017-07-06 21:56:14 CQG FIX socket (108) \| Closed. \| 2017-07-06 21:56:14