Support Board
Date/Time: Thu, 11 Sep 2025 22:37:01 +0000
Post From: urgent: no depth for some contracts
| [2017-07-07 14:45:49] |
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Tell them you are getting this message: CQG FIX Trading | Market data logon unsuccessful. Server message: Trader is not enabled to use SierraChartData. Please contact your FCM. | 2017-07-06 21:56:14 *
They need to resolve this for you. We cannot. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |