Support Board

Date/Time: Sat, 18 May 2024 07:58:47 +0000

Post From: urgent: no depth for some contracts

[2017-07-06 18:11:19] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Any NGEQ17 options ( P.US.NGEQ172950 ) Any CLEQ17 options ( C.US.CLEQ174500 ) Any EPU17 options ( P.US.EPU172400 ) I know theses work on your side but not on mine In regards to this, there is not sufficient information the Message Log provided. This is what we want you to do: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers Open a chart for one of those options symbols, wait a minute and then provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-06 18:12:37